NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
405 reportsClear category filter35,000 miles · Oct 13, 2010
Latches/locks/linkagesStructure
RE: 2005 JEEP GRAND CHEROKEE LIMITED - INTERIOR DOOR PANELS (WHERE DOOR HANDLE IS ATTACHED) ARE CRACKING AND FALLING AWAY RESULTING IN THE DOOR HANDLES NO LONGER BEING ATTACHED TO THE DOOR. THIS REQUIRES, AT TIMES, THE DOOR TO BE OPENED FROM OUTSIDE THE VEHICLE. CHRYSLER WILL NOT REPLACE AS THE VEHICLE IS OUT OF WARRANTY. THE DE…
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RE: 2005 JEEP GRAND CHEROKEE LIMITED - INTERIOR DOOR PANELS (WHERE DOOR HANDLE IS ATTACHED) ARE CRACKING AND FALLING AWAY RESULTING IN THE DOOR HANDLES NO LONGER BEING ATTACHED TO THE DOOR. THIS REQUIRES, AT TIMES, THE DOOR TO BE OPENED FROM OUTSIDE THE VEHICLE. CHRYSLER WILL NOT REPLACE AS THE VEHICLE IS OUT OF WARRANTY. THE DEALERSHIP WANTS $700 + LABOR (PER DOOR) TO REPAIR SOMETHING THAT IS OBVIOUSLY A MANUFACTURING/MATERIAL DEFECT AND SAFETY HAZARD. *TR
NHTSA ODI #10360345
56,000 miles · Oct 13, 2010
Latches/locks/linkagesStructure
REAR PASSENGER DOOR HANDLE BROKE FROM DOOR PANEL CAUSING CHILD TO NOT BE ABLE TO OPEN DOOR FROM INSIDE. THE HANDLE IS NOW DANGLING THERE FROM WIRE. THE OTHER DOORS ARE SHOWING SIGNS OF SPIDER CRACKS, EVENTUALLY LEADING TO BREAKAGE. *TR
NHTSA ODI #10360235
56,000 miles · Oct 13, 2010
Latches/locks/linkagesStructure
REAR PASSENGER DOOR HANDLE BROKE FROM DOOR PANEL CAUSING CHILD TO NOT BE ABLE TO OPEN DOOR FROM INSIDE. THE HANDLE IS NOT DANGLING THERE FROM WIRE. THE OTHER DOORS ARE SHOWING SIGNS OF SPIDER CRACKS, EVENTUALLY LEADING TO BREAKAGE. *TR
NHTSA ODI #10360234
Mileage unknown · Oct 8, 2010
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLES ARE DEFECTIVE. PASSENGER SIDE DOOR HANDLE HAS COMPLETELY BROKEN DUE TO THE CHEAP PLASTIC AND THE DRIVER SIDE DOOR HANDLE HAS ALMOST FAILED AS WELL. I AM AFRAID THAT IN AN EMERGENCY, I AND MY PASSENGERS MIGHT NOT BE ABLE TO EXIT THE VEHICLE. I'VE BEEN READING ONLINE AND THIS APPEA…
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2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLES ARE DEFECTIVE. PASSENGER SIDE DOOR HANDLE HAS COMPLETELY BROKEN DUE TO THE CHEAP PLASTIC AND THE DRIVER SIDE DOOR HANDLE HAS ALMOST FAILED AS WELL. I AM AFRAID THAT IN AN EMERGENCY, I AND MY PASSENGERS MIGHT NOT BE ABLE TO EXIT THE VEHICLE. I'VE BEEN READING ONLINE AND THIS APPEARS TO BE A VERY COMMON ISSUE, BUT CHRYSLER REFUSES TO FIX THE DOORS. THEY WANT $700 PLUS TO FIX EACH DOOR HANDLE, BUT YOU CAN'T EVEN GET ONE BECAUSE THEY ARE ON BACK ORDER. *TR
NHTSA ODI #10359865
111,095 miles · Oct 7, 2010
Structure
2005 GRAND CHEROKEE LAREDO THE DOOR HANDLES ARE MADE OF A DEFECTIVE PLASTIC AND BRAKES INTO SEVERAL PIECES LIVING THE DOOR HANDLE UNABLE TO OPEN THE DOORS FROM INSIDE. FOR PEOPLE WHO HAVE CHILDREN THIS IS A SAFETY ISSUE BECAUSE IF YOU ARE IN A WRECK OR IN CASE OF A FIRE THE PASSENGERS IN THE BACK SEAT IS UNABLE TO OPEN THE DOOR.…
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2005 GRAND CHEROKEE LAREDO THE DOOR HANDLES ARE MADE OF A DEFECTIVE PLASTIC AND BRAKES INTO SEVERAL PIECES LIVING THE DOOR HANDLE UNABLE TO OPEN THE DOORS FROM INSIDE. FOR PEOPLE WHO HAVE CHILDREN THIS IS A SAFETY ISSUE BECAUSE IF YOU ARE IN A WRECK OR IN CASE OF A FIRE THE PASSENGERS IN THE BACK SEAT IS UNABLE TO OPEN THE DOOR. I BELIEVE JEEP SHOULD RECALL THE DOOR HANDLES AT NO COST TO THEIR CUSTOMERS. I HAVE A 2005 JEEP AND 3 OF THE 4 HANDLES HAVE ALREADY BROKEN. I HAVE CHECKED INTO FIXING THE PROBLEM AND THE COST WOULD BE $400.00/DOOR AND THIS IS UNACCEPTABLE DO TO THE FACT THE COST OF VEHICLES ARE AT A RECORD HIGH YOU SHOULD HAVE TO REPLACE DOOR HANDLES EVER 5 YEARS. I HAVE ALWAYS DROVE A CHEVY. OR FORD PRODUCT AND HAVE NEVER EXPERIENCED SUCH A UNACCEPTABLE PROBLEM. I AM STARTING TO DOUBT MY DECISION ON PURCHASING A JEEP PRODUCT. *TR
NHTSA ODI #10359589
50,000 miles · Oct 1, 2010
Latches/locks/linkagesStructure
I HAVE TWO 2005 JEEP GRAND CHEROKEES. ALL THE INSIDE DOOR HANDLES ARE CRACKING AND SOME ARE COMPLETELY DESTROYED TO THE POINT YOU CAN NOT OPEN THE DOOR FROM THE INSIDE. WHICH IN THE EVENT OF AN ACCIDENT, NO ONE WOULD BE ABLE TO EXIT THE VEHICLE. IT'S OBVIOUSLY A PROBLEM WITH THE PLASTIC BEING TOO THIN/BRITTLE. IT'S ALL OVER THE …
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I HAVE TWO 2005 JEEP GRAND CHEROKEES. ALL THE INSIDE DOOR HANDLES ARE CRACKING AND SOME ARE COMPLETELY DESTROYED TO THE POINT YOU CAN NOT OPEN THE DOOR FROM THE INSIDE. WHICH IN THE EVENT OF AN ACCIDENT, NO ONE WOULD BE ABLE TO EXIT THE VEHICLE. IT'S OBVIOUSLY A PROBLEM WITH THE PLASTIC BEING TOO THIN/BRITTLE. IT'S ALL OVER THE INTERNET AND THERE ARE EVEN YOUTUBE VIDEOS. *TR
NHTSA ODI #10358771
70,000 miles · Sep 24, 2010
Structure
THE INTERIOR DOOR PANELS (ALL 4) AT THE HANDLE ARE CRACKING AND BREAKING. MANY TIMES THE DOORS HAVE TO BE OPENED FROM THE OUTSIDE. I CONTACTED JEEP AND WAS TOLD THEY HAVE NEVER HEARD OF THIS PROBLEM, THAT I WAS THE ONLY PERSON TO REPORT IT. THEY TOLD ME IT WAS NORMAL WEAR AND TEAR AND THAT THEY WERE NOT RESPONSIBLE. *TR
NHTSA ODI #10357392
25,000 miles · Sep 21, 2010
Structure
MY JEEP GRAND CHEROKEE 2005 HAS ONLY 25,900 MILES AND 4 OF THE 4 INSIDE HANDLES ARE BROKEN, GONE DUE TO THE POOR QUALITY PLASTIC. THIS IS A MAJOR SAFETY CONCERN AND CHRYSLER DON'T WANNA DO NOTHING ABOUT IT!!! WHAT WAS GONNA HAVE TO HAPPEN BEFORE CHRYSLER STARTS LOOKING INTO THIS? WHAT IF ME AND MY FAMILY GET TO A CAR ACCIDENT AN…
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MY JEEP GRAND CHEROKEE 2005 HAS ONLY 25,900 MILES AND 4 OF THE 4 INSIDE HANDLES ARE BROKEN, GONE DUE TO THE POOR QUALITY PLASTIC. THIS IS A MAJOR SAFETY CONCERN AND CHRYSLER DON'T WANNA DO NOTHING ABOUT IT!!! WHAT WAS GONNA HAVE TO HAPPEN BEFORE CHRYSLER STARTS LOOKING INTO THIS? WHAT IF ME AND MY FAMILY GET TO A CAR ACCIDENT AND CAN'T GET OUT OF THE CAR !!!! MAYBE THEN THEY WILL LOOK INTO IT!!!! *TR
NHTSA ODI #10356774
100,000 miles · Sep 20, 2010
Structure
2005 JEEP GRAND CHEROKEE. THE INTERIOR DOOR HANDLES (2) HAVE BROKEN AND CAVED INTO THE DOOR PANEL. THE DOORS MUST BE OPENED FROM THE OUTSIDE. IF SOMEONE WAS SOMEHOW TRAPPED INSIDE THE VEHICLE, THIS WOULD CREATE AN ADDITIONAL SAFETY CONCERN. THE DEALERSHIP WANTS TO CHARGE $700.00 TO FIX EACH DOOR. I HAVE SPOKEN TO SEVERAL JE…
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2005 JEEP GRAND CHEROKEE. THE INTERIOR DOOR HANDLES (2) HAVE BROKEN AND CAVED INTO THE DOOR PANEL. THE DOORS MUST BE OPENED FROM THE OUTSIDE. IF SOMEONE WAS SOMEHOW TRAPPED INSIDE THE VEHICLE, THIS WOULD CREATE AN ADDITIONAL SAFETY CONCERN. THE DEALERSHIP WANTS TO CHARGE $700.00 TO FIX EACH DOOR. I HAVE SPOKEN TO SEVERAL JEEP GRAND CHEROKEE OWNERS AND THIS SEEMS TO BE A VERY COMMON PROBLEM. *TR
NHTSA ODI #10356690
50,000 miles · Sep 20, 2010
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE. ALL 4 INTERIOR PLASTIC DOOR HANDLE MOUNTINGS HAVE CRACKED. THE TWO REAR HANDLES HAVE FALLEN OFF COMPLETELY. CHRYSLER SAYS THEY ARE NOT RESPONSIBLE. IT IS A SAFETY HAZARD. *TR
NHTSA ODI #10356635
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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