NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
405 reportsClear category filter60,000 miles · Dec 8, 2010
Structure
LAST YEAR I BEGAN NOTICING THAT PLASTIC PIECES WERE FALLING FROM THE BACK COVER OF THE INTERIOR DOOR HANDLES. I TOOK THE VEHICLE TO THE DEALER TO SEE IF THERE WAS A RECALL ON THESE VEHICLES SINCE I CONSIDER THAT THIS WAS A SAFETY ISSUE. THE HANDLES ARE COMPLETELY LOOSE AND I HAVE TO STICK OUT MY ARM TO OPEN THE DOORS FROM THE …
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LAST YEAR I BEGAN NOTICING THAT PLASTIC PIECES WERE FALLING FROM THE BACK COVER OF THE INTERIOR DOOR HANDLES. I TOOK THE VEHICLE TO THE DEALER TO SEE IF THERE WAS A RECALL ON THESE VEHICLES SINCE I CONSIDER THAT THIS WAS A SAFETY ISSUE. THE HANDLES ARE COMPLETELY LOOSE AND I HAVE TO STICK OUT MY ARM TO OPEN THE DOORS FROM THE OUTSIDE. I DON'T EVEN WANT TO IMAGINE WHAT COULD HAPPEN IF IN AN ACCIDENT. THE COST OF REPAIRING THIS IS APPROXIMATELY $2,000 SINCE IT IS NECESSARY TO PURCHASE THE INTERIOR DOOR PANEL. *TR
NHTSA ODI #10369706
Mileage unknown · Nov 29, 2010
Latches/locks/linkagesStructure
THE CASINGS BEHIND THE INSIDE DOOR LATCH BEGAN TO GRADUALLY DETERIORATE UNTIL ALL FOUR DOOR CASINGS CRACKED WHICH RESULTED IN DIFFICULTY EXITING THE VEHICLE. THREE OF THE FOUR HANDLES HAVE BROKEN OFF COMPLETELY, RENDERING THE DOORS USELESS. *TR
NHTSA ODI #10368154
64,000 miles · Nov 28, 2010
Structure
ON THE DRIVERS DOOR AND THE RIGHT PASSENGER DOOR, THE PLASTIC OF THE PANEL SUPPORTING THE INTERIOR DOOR HANDLE HAS BROKEN LEAVING THE HANDLE UNMOUNTED AND USELESS. OBVIOUSLY, THIS IS A SAFETY HAZARD AS IT TAKES MORE TIME TO EGRESS THE VEHICLE IN AN ACCIDENT. *TR
NHTSA ODI #10368044
40,000 miles · Nov 28, 2010
Latches/locks/linkagesStructure
THE INTERIOR DOOR HANDLES, ALL 4, BROKE OFF, AT ALMOST THE SAME TIME. THERE IS A COMMON MANUFACTURERS MATERIAL DEFECT, AS THE DOOR HANDLE "POCKET" IS MADE OUT A BRITTLE PLASTIC, AND THEY JUST SHATTERED, OR CRACKED SIMPLY BY USING THE INTERIOR DOOR HANDLE TO EXIT THE VEHICLE. THIS IS DANGEROUS BECAUSE IN AN EMERGENCY, ONE WOULD N…
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THE INTERIOR DOOR HANDLES, ALL 4, BROKE OFF, AT ALMOST THE SAME TIME. THERE IS A COMMON MANUFACTURERS MATERIAL DEFECT, AS THE DOOR HANDLE "POCKET" IS MADE OUT A BRITTLE PLASTIC, AND THEY JUST SHATTERED, OR CRACKED SIMPLY BY USING THE INTERIOR DOOR HANDLE TO EXIT THE VEHICLE. THIS IS DANGEROUS BECAUSE IN AN EMERGENCY, ONE WOULD NOT BE ABLE TO EXIT THE VEHICLE IF THE DOOR HANDLE BREAKS OFF IN YOUR HAND. *TR
NHTSA ODI #10368005
80,000 miles · Nov 17, 2010
Latches/locks/linkagesStructure
ON THE DRIVERS DOOR, THE PLASTIC OF THE PANEL SUPPORTING THE INTERIOR DOOR HANDLE HAS BROKEN LEAVING THE HANDLE UNMOUNTED AND USELESS. OBVIOUSLY, THIS IS A SAFETY HAZARD AS IT TAKES MORE TIME TO EGRESS THE VEHICLE IN AN ACCIDENT. *TR
NHTSA ODI #10366528
140,000 miles · Nov 3, 2010
Structure
THE INSIDE PLASTIC THAT MOUNTS THE DOOR HANDLES CONTINUES TO CRACK AND BREAK AWAY LEAVING THE HANDLES UNMOUNTED. THIS MUST BE A SAFETY HAZARD BECAUSE ANY POINT IN TIME THE HANDLES COULD STOP FUNCTIONING LEAVING THE DRIVER AND PASSENGERS TRAPPED INSIDE. ONCE THIS PLASTIC BROKE AWAY IT WAS ALMOST IMPOSSIBLE TO OPEN THE DOOR FROM …
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THE INSIDE PLASTIC THAT MOUNTS THE DOOR HANDLES CONTINUES TO CRACK AND BREAK AWAY LEAVING THE HANDLES UNMOUNTED. THIS MUST BE A SAFETY HAZARD BECAUSE ANY POINT IN TIME THE HANDLES COULD STOP FUNCTIONING LEAVING THE DRIVER AND PASSENGERS TRAPPED INSIDE. ONCE THIS PLASTIC BROKE AWAY IT WAS ALMOST IMPOSSIBLE TO OPEN THE DOOR FROM THE INSIDE.
NHTSA ODI #10364688
30,500 miles · Oct 23, 2010
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE LIMITED. BOTH FRONT AND REAR PASSENGER DOOR PANELS HAVE BROKEN AND CRACKED. THE PFRONT PASSENGER DOOR HANDLE ON THE INSIDE IS NOW INOPERABLE. IT IS NOW PERMANENTLY INOPERABLE ON A VEHICLE WITH ONLY 31,000 MILES ON IT. SO FAR THE DEALER CLAIMS NO RECALLS ARE AVAILABLE AND THE PRICE TO REPLACE IS ABOUT 80…
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2005 JEEP GRAND CHEROKEE LIMITED. BOTH FRONT AND REAR PASSENGER DOOR PANELS HAVE BROKEN AND CRACKED. THE PFRONT PASSENGER DOOR HANDLE ON THE INSIDE IS NOW INOPERABLE. IT IS NOW PERMANENTLY INOPERABLE ON A VEHICLE WITH ONLY 31,000 MILES ON IT. SO FAR THE DEALER CLAIMS NO RECALLS ARE AVAILABLE AND THE PRICE TO REPLACE IS ABOUT 800 PER DOOR. *TR
NHTSA ODI #10361928
Mileage unknown · Oct 20, 2010
Latches/locks/linkagesStructure
DOOR PANEL HANDLES CRACKED ON ALL 4 DOORS, UNABLE TO EXIT THE VEHICLE FROM THE BACK. PASSENGERS ARE UNABLE TO OPEN DOOR. PLASTIC CRACKED AND FINALLY GAVE WAY IN THE REAR OF VEHICLE, FRONT DOORS ARE CRACKED AND VERY CLOSE TO GIVING WAY. HUGE SAFETY ISSUE HERE. DEFECTED MATERIALS, DATE INDETERMINABLE OF ISSUE BASED ON DEFECTS.…
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DOOR PANEL HANDLES CRACKED ON ALL 4 DOORS, UNABLE TO EXIT THE VEHICLE FROM THE BACK. PASSENGERS ARE UNABLE TO OPEN DOOR. PLASTIC CRACKED AND FINALLY GAVE WAY IN THE REAR OF VEHICLE, FRONT DOORS ARE CRACKED AND VERY CLOSE TO GIVING WAY. HUGE SAFETY ISSUE HERE. DEFECTED MATERIALS, DATE INDETERMINABLE OF ISSUE BASED ON DEFECTS. *TR
NHTSA ODI #10361374
63,000 miles · Oct 17, 2010
Latches/locks/linkagesStructure
MY 2005 JEEP GRAND CHEROKEE DOOR HANDLES INSIDE ARE BREAKING. THEY ARE PLASTIC AND SEEM TO BE CHEAPLY MADE. THEY JUST START TO CRACK AND AFTER A FEW MONTHS THE WHOLE HANDLE IS GONE. JEEP NEEDS TO ISSUE A RECALL OR LOOK INTO THIS ISSUE BEFORE SOMEONE CANT GET OUT OF THERE VEHICLE IN A EMERGENCY. *TR
NHTSA ODI #10360941
30,000 miles · Oct 14, 2010
Structure
I HAVE A 2005 JEEP GRAND CHEROKEE AND THE 4 DOORS PANEL HANDLE AREA ARE 2 BROKEN AND 2 CRACKED, NOW ITS BECAME TO AN A SAFETY ISSUE ONCE IS VERY DIFFICULT TO OPEN THE DOORS WITH THE BROKEN PARTS, I HAVE TO SCROLL DOWN THE DRIVES AND BACK DRIVER WINDOWS TO OPEN THE DOORS FROM OUTSIDE THE CAR. OCCURS EVERY TIME HAVE TO GET OUT THE…
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I HAVE A 2005 JEEP GRAND CHEROKEE AND THE 4 DOORS PANEL HANDLE AREA ARE 2 BROKEN AND 2 CRACKED, NOW ITS BECAME TO AN A SAFETY ISSUE ONCE IS VERY DIFFICULT TO OPEN THE DOORS WITH THE BROKEN PARTS, I HAVE TO SCROLL DOWN THE DRIVES AND BACK DRIVER WINDOWS TO OPEN THE DOORS FROM OUTSIDE THE CAR. OCCURS EVERY TIME HAVE TO GET OUT THE CAR. I SPOKE TO THE DEALERSHIP AND SAID IS OUT WARRANTY, I SPOKE TO CHRYSLER CUSTOMER SERVICE REP AND TOLD ME THE SAME IS OUT WARRANTY AND THERE IS NOTHING THEY CAN DO FOR MY. *TR
NHTSA ODI #10360493
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗