NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
405 reportsClear category filter40,000 miles · Apr 27, 2011
Latches/locks/linkagesStructure
THERE IS A DEFECT IN THE PLASTIC USED TO MAKE THE DOOR PANELS ON MY 2005 JEEP GRAND CHEROKEE. THE PLASTIC AROUND THE DOOR HANDLE LATCHES IS BREAKING APART AND CRUMBLING. ALL 4 DOORS ARE HAVING THE SAME ISSUE OF THE PLASTIC FAILING. IF THE PLASTIC CONTINUES TO BREAK APART THE DOOR HANDLE WILL FAIL AND YOU WILL NOT BE ABLE TO OP…
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THERE IS A DEFECT IN THE PLASTIC USED TO MAKE THE DOOR PANELS ON MY 2005 JEEP GRAND CHEROKEE. THE PLASTIC AROUND THE DOOR HANDLE LATCHES IS BREAKING APART AND CRUMBLING. ALL 4 DOORS ARE HAVING THE SAME ISSUE OF THE PLASTIC FAILING. IF THE PLASTIC CONTINUES TO BREAK APART THE DOOR HANDLE WILL FAIL AND YOU WILL NOT BE ABLE TO OPEN THE DOOR. THIS IS SAFETY ISSUE WHICH COULD PREVENT MYSELF OR PASSENGERS FROM EXITING VEHICLE IN CASE OF AN EMERGENCY. DEALERSHIP WAS CONTACTED AND INFORMED OF THE DEFECT. DEALERSHIP STATED THERE WAS NO RECALL AND THEY HAD NOT COME ACROSS SAID PROBLEM BEFORE. I INFORMED THEM THAT IT WAS OBVIOUS DEFECT SINCE ALL THE DOORS WERE DEGRADING AT THE SAME TIME. DEALERSHIP STATED THAT MY ONLY OPTION WAS TO BUY NEW DOOR PANELS FOR $2600. MY RESEARCH SHOWS THAT THIS IS NOT AN ISOLATED INCIDENT AND THERE HAVE BEEN MANY COMPLAINTS OF THE DEFECT DOOR PANELS. THIS IS A SERIOUS SAFETY ISSUE AND CHRYSLER NEEDS TO RECALL THE DOOR PANELS ON THIS MODEL. *TR
NHTSA ODI #10398017
82,000 miles · Apr 25, 2011
Latches/locks/linkagesStructure
JEEP GRAND CHEROKEE INTERIOR DOOR PANEL BROKE & DOOR WILL NOT OPEN FROM INSIDE THE VEHICLE CAUSING A SAFETY HAZARD. THIS IS THE 2ND DOOR HANDLE THAT HAS BROKEN IN THE VEHICLE. IN SEARCHING TO FIX THE BACK DOOR, I FOUND AN ARTICLE SHOWING THAT CHRYSLER WAS AWARE OF A RESIN PROBLEM WITH THIS VEHICLE. I CAN FIND A SAFETY RECALL …
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JEEP GRAND CHEROKEE INTERIOR DOOR PANEL BROKE & DOOR WILL NOT OPEN FROM INSIDE THE VEHICLE CAUSING A SAFETY HAZARD. THIS IS THE 2ND DOOR HANDLE THAT HAS BROKEN IN THE VEHICLE. IN SEARCHING TO FIX THE BACK DOOR, I FOUND AN ARTICLE SHOWING THAT CHRYSLER WAS AWARE OF A RESIN PROBLEM WITH THIS VEHICLE. I CAN FIND A SAFETY RECALL FOR THE LOCKS. *TR
NHTSA ODI #10397349
100,000 miles · Apr 22, 2011
Latches/locks/linkagesStructure
OVER THE PAST 2 YEARS ALL 4 OF MY INTERIOR DOOR HANDLES ARE BROKEN ON MY 2005 JEEP GRAND CHEROKEE. I ONLY HAVE PASSENGERS IN MY VEHICLE ONE DAY A WEEK AT THE MOST. THIS IS NOT A WARRANTY ISSUE, BUT A SUPPLIER'S DEFECTIVE PLASTIC RESIN MIX. THE ENTIRE DOOR PANEL MUST BE REPLACED NOT JUST THE HANDLE. *TR
NHTSA ODI #10397138
65,000 miles · Apr 20, 2011
Structure
THE FRONT PASSENGER DOOR HANDLE ON MY 2005 JEEP GRAND CHEROKEE HAS BROKEN OFF AND IS UNUSABLE. , THE PLASTIC SUPPORTING THE INTERIOR DOOR HANDLE HAS BROKEN, LEAVING THE HANDLE UNMOUNTED AND USELESS THE OTHER THREE ARE CRACKING AND WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR FRAMES ARE ALL CRACKING IN THE SAME …
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THE FRONT PASSENGER DOOR HANDLE ON MY 2005 JEEP GRAND CHEROKEE HAS BROKEN OFF AND IS UNUSABLE. , THE PLASTIC SUPPORTING THE INTERIOR DOOR HANDLE HAS BROKEN, LEAVING THE HANDLE UNMOUNTED AND USELESS THE OTHER THREE ARE CRACKING AND WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR FRAMES ARE ALL CRACKING IN THE SAME LOCATION AND THE HANDLES THEN FALL OFF. THE MANUFACTURER HAS BEEN UNWILLING TO ACCEPT RESPONSIBILITY FOR THE ISSUE. THEY DECLINED MY CLAIM WITH MY 100,000 MILE 7 YEAR MAXIMUM CARE UPGRADE EXTENDED WARRANTY. AT FIRST THEY OFFERED (THEN RETRACTED) A GOODWILL GESTURE OF COVERING ALL BUT $500 FOR THE REPLACEMENT. THEY DO NOT CONSIDER THIS A SAFETY ISSUE! THIS IS AN UNACCEPTABLE SAFETY HAZARD. I HOPE YOU WILL ADDRESS AS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED BECAUSE THEY CANNOT GET OUT OF THE VEHICLE.
NHTSA ODI #10397714
57,846 miles · Apr 17, 2011
Latches/locks/linkagesStructure
DOOR HANDLES FALLING OFF DUE TO A SUPPLIERS DEFECTIVE PLASTIC RESIN MIX. IN CASE OF A FIRE OR CRASH A PASSENGER OR DRIVER MIGHT NOT BE ABLE TO GET OUT OF THE VEHICLE AND DIE FROM THIS DEFECT. THIS IS A 2005 JEEP GRAND CHEROKEE LIMITED. *TR
NHTSA ODI #10396546
47,000 miles · Apr 17, 2011
Latches/locks/linkagesStructure
I HAVE 2005 JEEP GRAND CHEROKEE. THE PROBLEM IS THAT 3 OF THE 4 INSIDE DOOR HANDLES ARE BROKEN. THE PLASTIC THAT HOLDS THE HANDLE IN PLACE IS VERY THIN CHEEP PLASTIC THAT CRACKS AND BREAKS THERE ARE HOLES IS SOME OF THEM AND ON THE DRIVER DOOR THE LATCH IS COMPLETELY BROKEN. THIS CAN VERY EASILY BECOME A LIFE THREATING ISSUE …
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I HAVE 2005 JEEP GRAND CHEROKEE. THE PROBLEM IS THAT 3 OF THE 4 INSIDE DOOR HANDLES ARE BROKEN. THE PLASTIC THAT HOLDS THE HANDLE IN PLACE IS VERY THIN CHEEP PLASTIC THAT CRACKS AND BREAKS THERE ARE HOLES IS SOME OF THEM AND ON THE DRIVER DOOR THE LATCH IS COMPLETELY BROKEN. THIS CAN VERY EASILY BECOME A LIFE THREATING ISSUE IF THERE WAS A FIRE AND SOME ONE COULD NOT GET OUT OF THE CAR. IF YOU LOOK ON LINE YOU CAN FIND THAT IS A VERY COMMON PROBLEM WITH THE 05 MODELS. THIS IS A YOUTUBE LINK THAT WILL SHOW YOU A IN DETAIL THE PROBLEM THAT I AM TALKING ABOUT(HTTP://WWW.YOUTUBE.COM/WATCH?V=QSFRZ7CIBKY&FEATURE=RELATED) IF YOU NEED TO CONTACT ME TO VERIFY ANYTHING OR HAVE ANY QUESTIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10396537
58,000 miles · Apr 14, 2011
Latches/locks/linkagesStructure
PLASTIC PANELS THAT HOLD THE DOOR HANDLES ARE CRACKING AND BREAKING, CAUSING THE DOOR HANDLES NOT TO WORK. AFTER THE DOOR PANELS BREAK WE CANNOT OPEN THE DOORS FROM INSIDE THE CAR. AT THIS POINT WE HAVE ONE DOOR COMPLETELY INOPERABLE, ONE WITH PLASTIC BROKEN AND MISSING, AND TWO WHERE THE CRACKING HAS STARTED. *TR
NHTSA ODI #10395836
26,824 miles · Apr 13, 2011
Latches/locks/linkagesStructure
MY 2005 GRAND JEEP CHEROKEE LIMITED HAS DEFECTIVE DOOR PANELS. 3 DOOR PANELS HAVE HOLES AROUND THE HANDLE, 1 IS COMPLETELY BROKEN AND IS WILL NOT OPEN THE DOOR. THE 4TH DOOR PANEL IS CRACKING. SOON ALL FOUR DOORS WILL NOT BE ABLED TO BE OPENED FROM THE INSIDE, CAUSING A SAFETY ISSUE.THIS CAR IS IN MINT CONDITION WITH ONLY 26,000…
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MY 2005 GRAND JEEP CHEROKEE LIMITED HAS DEFECTIVE DOOR PANELS. 3 DOOR PANELS HAVE HOLES AROUND THE HANDLE, 1 IS COMPLETELY BROKEN AND IS WILL NOT OPEN THE DOOR. THE 4TH DOOR PANEL IS CRACKING. SOON ALL FOUR DOORS WILL NOT BE ABLED TO BE OPENED FROM THE INSIDE, CAUSING A SAFETY ISSUE.THIS CAR IS IN MINT CONDITION WITH ONLY 26,000 MILES ON IT. THIS IS A DEFECT, NOT WEAR AND TEAR!! *TR
NHTSA ODI #10395741
75,452 miles · Apr 11, 2011
Latches/locks/linkagesStructure
3 OUT OF 4 DOOR HANDLES HAVE DEVELOPED CRACKS ON THE PLASTIC DOOR PANEL IN MY 2005 JEEP GRAND CHEROKEE. ONE OF THE DOORS IS NO LONGER OPERATIONAL WITHOUT ROLLING DOWN THE WINDOW AND PULLING THE OUTSIDE DOOR HANDLE. THIS IS CLEARLY A DESIGN DEFECT FROM FAULTY PLASTIC ATTACHMENTS. IF THERE WAS AN ACCIDENT THE PASSENGER MAY NOT …
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3 OUT OF 4 DOOR HANDLES HAVE DEVELOPED CRACKS ON THE PLASTIC DOOR PANEL IN MY 2005 JEEP GRAND CHEROKEE. ONE OF THE DOORS IS NO LONGER OPERATIONAL WITHOUT ROLLING DOWN THE WINDOW AND PULLING THE OUTSIDE DOOR HANDLE. THIS IS CLEARLY A DESIGN DEFECT FROM FAULTY PLASTIC ATTACHMENTS. IF THERE WAS AN ACCIDENT THE PASSENGER MAY NOT BE ABLE TO QUICKLY EXIT THE VEHICLE, ESPECIALLY IF THE ELECTRIC WINDOWS NO LONGER FUNCTIONED. CHRYSLER NEEDS TO FIX THIS. *TR
NHTSA ODI #10395533
Mileage unknown · Apr 11, 2011
Structure
I OWN A 2005 JEEP GRAND CHEROKEE AND ALL OF MY DOOR HANDLES ARE BROKEN AND/OR MISSING. THIS CAUSES MASSIVE CONCERN FOR THE SAFETY OF ANY PASSENGERS IN MY CAR. YOU CANNOT OPERATE THE DOORS FROM THE INSIDE AND IF WE GET INTO A WRECK, THEY WOULD BE UNABLE TO GET OUT OF THE VEHICLE. I HAVE RESEARCHED THIS PROBLEM ONLINE AND IT I…
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I OWN A 2005 JEEP GRAND CHEROKEE AND ALL OF MY DOOR HANDLES ARE BROKEN AND/OR MISSING. THIS CAUSES MASSIVE CONCERN FOR THE SAFETY OF ANY PASSENGERS IN MY CAR. YOU CANNOT OPERATE THE DOORS FROM THE INSIDE AND IF WE GET INTO A WRECK, THEY WOULD BE UNABLE TO GET OUT OF THE VEHICLE. I HAVE RESEARCHED THIS PROBLEM ONLINE AND IT IS RIDICULOUS THAT THE PARTS ARE SO CHEAP AND JEEP WILL NOT DO A RECALL TO FIX THE PROBLEM. MOST CONSUMERS DO NOT HAVE $2000.00 TO HAVE THE DOORS REPAIRED WITH THE SAME CHEAP PLASTIC TO END UP IN THE SAME SITUATION AGAIN. PLEASE JEEP, DO SOMETHING ABOUT THIS PROBLEM ASAP!!!!!!!! *TR
NHTSA ODI #10395463
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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