NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
405 reportsClear category filter60,000 miles · May 18, 2011
Structure
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE PARKED THE CONTACT NOTICED THE PLASTIC THAT HOLDS THE DOOR HANDLE WITHIN THE INTERIOR WAS DETERIORATING ON BOTH THE FRONT DRIVER AND PASSENGER SIDE DOORS. THE CONTACT STATED THE DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE DOORS NEEDED TO BE OPEN FROM THE OUTSIDE IN…
Read full complaint
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE PARKED THE CONTACT NOTICED THE PLASTIC THAT HOLDS THE DOOR HANDLE WITHIN THE INTERIOR WAS DETERIORATING ON BOTH THE FRONT DRIVER AND PASSENGER SIDE DOORS. THE CONTACT STATED THE DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE DOORS NEEDED TO BE OPEN FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT HE WAS INFORMED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10401460
118,000 miles · May 15, 2011
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE - ALL 4 PLASTIC DOOR HANDLES HAVE BROKEN OFF - PLASTIC FALLING APART AND INTO INSIDE OF DOOR - THE ONLY WAY TO GET OUT IS TO OPEN FROM THE OUTSIDE. VERY DANGEROUS IF YOU ARE UNABLE TO GET OUT OF VEHICLE - I HAVE TRIED TO GORILLA GLUE THEM BACK TOGETHER AND THEY JUST KEEP CRUMBLING. *TR
NHTSA ODI #10400942
42,000 miles · May 13, 2011
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE LIMITED WITH 3 OF 4 DOOR HANDLES BROKEN OFF. HUGE SAFETY ISSUE IF VEHICLE INVOLVED IN A CRASH OR INTO WATER. NO WAY TO SAFELY GET ALL PASSENGERS OUT. WE BOUGHT THE VEHICLE USED AND WAS UNAWARE OF THE ISSUE AND WITHIN WEEKS OF BUYING THE VEHICLE, THE HANDLES STARTED TO BREAK AND FALL OFF. *TR
NHTSA ODI #10400730
Mileage unknown · May 12, 2011
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLES INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE 2 BACK DOOR HANDLES HAVE FALLEN OFF. WE TOOK THIS UP WITH CHRYSLER AND WAS TOLD THIS IS NOT UNDER WARRANTY. THIS IS A QUALITY/DESIGN FLAW AND A HUGE SAFETY ISSUE. CHRYSLER NEEDS TO RECOGNIZE THIS AND RE-CALL AND FIX THIS ISSUE. WE THEN…
Read full complaint
2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLES INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE 2 BACK DOOR HANDLES HAVE FALLEN OFF. WE TOOK THIS UP WITH CHRYSLER AND WAS TOLD THIS IS NOT UNDER WARRANTY. THIS IS A QUALITY/DESIGN FLAW AND A HUGE SAFETY ISSUE. CHRYSLER NEEDS TO RECOGNIZE THIS AND RE-CALL AND FIX THIS ISSUE. WE THEN TOOK OUR JEEP INTO A DEALER TO GET IT FIXED AND PAID $736 FOR ONE DOOR PANEL. THE ONLY PANEL THAT COULD BE FIXED SINCE THE REST ARE ON BACK ORDER ??? WE ARE LEFT WITH 2 DOORS THAT DON'T OPERATE AND ONE CRACKED DOOR HANDLE THAT EVENTUALLY WILL FALL OFF TOO. PLEASE HELP ADDRESS THIS CONCERN WITH THE 2005 JEEP GRAND CHEROKEE. THANK YOU *TR
NHTSA ODI #10400586
50,000 miles · May 10, 2011
Structure
I HAVE A 2005 JEEP GRAND CHEROKEE LIMITED. I JUST HIT 50,000 MILES, AND IT IS SPORADIC AT BEST THAT I HAVE PASSENGERS IN THE REAR. I HAVE KEPT MY VEHICLE IN IMMACULATE CONDITION. HOWEVER, BOTH OF MY REAR DOOR HANDLES ARE COMPLETELY BROKEN. I HAVE TO OPEN THE DOORS FROM THE OUTSIDE. MY FRONT TWO DOOR HANDLES ARE CRACKED WITH PIEC…
Read full complaint
I HAVE A 2005 JEEP GRAND CHEROKEE LIMITED. I JUST HIT 50,000 MILES, AND IT IS SPORADIC AT BEST THAT I HAVE PASSENGERS IN THE REAR. I HAVE KEPT MY VEHICLE IN IMMACULATE CONDITION. HOWEVER, BOTH OF MY REAR DOOR HANDLES ARE COMPLETELY BROKEN. I HAVE TO OPEN THE DOORS FROM THE OUTSIDE. MY FRONT TWO DOOR HANDLES ARE CRACKED WITH PIECES MISSING BUT STILL OPERATIONAL FOR THE MOMENT, BUT I'M SURE IT'S ONLY A MATTER OF TIME. IF I WERE IN AN ACCIDENT AND RENDERED UNCONSCIOUS MY REAR PASSENGERS HAVE NO WAY OF EXITING THE VEHICLE IN CASE OF FIRE OR OTHER EVENT WOULD REQUIRE A QUICK EXIT. THIS IS ABSOLUTELY A SAFETY HAZARD DUE TO A MANUFACTURER DEFECT. *TR
NHTSA ODI #10399860
55,000 miles · May 6, 2011
Latches/locks/linkagesStructure
THE INSIDE DOOR HANDLES DO NOT FUNCTION DUE TO BAD PLASTIC THAT HOLDS THEM IN PLACE AND THIS WILL NOT ALLOW ME OR MY PASSENGERS TO EXIT THE VEHICLE INCASE OF A FIRE OR ACCIDENT. IT STARTED OUT AS A SMALL CRACK AND NOW THEY ALL ARE BREAKING OFF. *TR
NHTSA ODI #10399287
80,000 miles · May 5, 2011
Latches/locks/linkagesStructure
IN MY 2005 JEEP GRAND CHEROKEE LIMITED I BEGAN TO NOTICE THE PLASTIC THAT THE DOOR HANDLE WAS CONNECTED BY BEGAN TO CRACK, WITHIN A FEW WEEKS THE ENTIRE DOOR HANDLE WAS NO LONGER WORKING LEAVING ME TO HAVE TO OPEN THE WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. THIS IS A VEHICLE SAFETY ISSUE, DUE TO A SUPPLIER'S DEFECTIVE PLASTIC …
Read full complaint
IN MY 2005 JEEP GRAND CHEROKEE LIMITED I BEGAN TO NOTICE THE PLASTIC THAT THE DOOR HANDLE WAS CONNECTED BY BEGAN TO CRACK, WITHIN A FEW WEEKS THE ENTIRE DOOR HANDLE WAS NO LONGER WORKING LEAVING ME TO HAVE TO OPEN THE WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. THIS IS A VEHICLE SAFETY ISSUE, DUE TO A SUPPLIER'S DEFECTIVE PLASTIC RESIN MIX, NOT A WARRANTY ISSUE. IN CASE OF A CRASH OR FIRE, A PASSENGER OR DRIVER MIGHT NOT BE ABLE TO GET OUT OF THE VEHICLE AND COULD BE TRAPPED IN AND COULD DIE, MY PASSENGER SIDE IS ALSO HANGING VERY LOOSELY AND SOON WILL NOT WORK AS WELL. THE DOOR HANDLE IS NOT A SEPARATE PART AS IN MOST VEHICLES SO THE ENTIRE DOOR HANDLE MUST BE REPLACE. THE DEALER CHARGES MORE THAN 800 DOLLARS TO FIX A DOOR PIECE, AND THE PART WILL JUST BE REPLACED WITH ANOTHER DOOR PANEL WITH THE EXACT SAME PLASTIC THAT WILL BREAK EVENTUALLY AGAIN. *TR
NHTSA ODI #10399278
70,000 miles · May 3, 2011
Latches/locks/linkagesStructure
I HAVE HAD MY 2005 JEEP GRAND CHEROKEE FOR 3 YEARS. ONE YEAR AGO, I GOT A CRACK IN THE PLASTIC AROUND THE DRIVERS SIDE DOOR HANDLE. THEN 6 MONTHS AGO, THE FRONT PASSENGER DOOR HANDLE CRACKED. LAST MONTH, THE REAR PASSENGER DOOR HANDLE BROKE OFF WHILE A FRIEND WAS TRYING TO EXIT. THE DOOR HANDLES ARE SLOWLY BREAKING OFF AT THE PL…
Read full complaint
I HAVE HAD MY 2005 JEEP GRAND CHEROKEE FOR 3 YEARS. ONE YEAR AGO, I GOT A CRACK IN THE PLASTIC AROUND THE DRIVERS SIDE DOOR HANDLE. THEN 6 MONTHS AGO, THE FRONT PASSENGER DOOR HANDLE CRACKED. LAST MONTH, THE REAR PASSENGER DOOR HANDLE BROKE OFF WHILE A FRIEND WAS TRYING TO EXIT. THE DOOR HANDLES ARE SLOWLY BREAKING OFF AT THE PLASTIC AROUND THE DOOR HANDLE. *TR
NHTSA ODI #10398846
78,000 miles · May 3, 2011
Latches/locks/linkagesStructure
I OWN A 2005 JEEP GRAND CHEROKEE AND ALL MY INTERIOR DOOR HANDLES ARE BREAKING,I HAVE THREE SMALL CHILDREN AND I AM CONCERNED THEY WOULD NOT BE ABLE TO GET OUT OF THE VEHICLE IF ANYTHING WERE TO HAPPEN. *TR
NHTSA ODI #10398754
64,000 miles · Apr 29, 2011
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE LIMITED (5.7L): INTERIOR PLASTIC HOLDING DOOR HANDLES HAS BEEN CRACKED FOR QUITE SOME TIME AND NOW THEY ARE BROKEN. I AM THE SOLE OWNER OF THE VEHICLE (I'M SINGLE, NO KIDS) AND MY REAR DOOR HANDLES HAVE RARELY EVER BEEN USED, YET THEY ARE COMPLETELY BROKEN NOW. APPARENTLY THIS IS A VERY COMMON TREND AMON…
Read full complaint
2005 JEEP GRAND CHEROKEE LIMITED (5.7L): INTERIOR PLASTIC HOLDING DOOR HANDLES HAS BEEN CRACKED FOR QUITE SOME TIME AND NOW THEY ARE BROKEN. I AM THE SOLE OWNER OF THE VEHICLE (I'M SINGLE, NO KIDS) AND MY REAR DOOR HANDLES HAVE RARELY EVER BEEN USED, YET THEY ARE COMPLETELY BROKEN NOW. APPARENTLY THIS IS A VERY COMMON TREND AMONG THESE 2005-2008 JEEP MODELS AND THIS IS A SERIOUS SAFETY ISSUE AS REAR PASSENGERS ARE UNABLE TO EXIT THE VEHICLE FROM THE INSIDE. THE STEPS TO REPAIR A SIMPLE DOOR HANDLE AND CRACK REQUIRES THE ENTIRE PANEL TO BE REPLACED, AT $400+ EACH. THESE DEALER REPLACEMENT PARTS ARE ON NATIONAL BACK-ORDER DUE TO THE EXTREME AMOUNT OF CASES WITH THIS. *TR
NHTSA ODI #10398300
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration