NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
405 reportsClear category filterMileage unknown · Jun 16, 2011
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE - INTERIOR DOOR HANDLES BROKEN ALL OF THE INTERIOR DOOR HANDLES ON MY VEHICLE HAVE BROKEN. APPARENTLY THE ONLY AVAILABLE FIX IS TO REPLACE THE ENTIRE DOOR PANEL ASSEMBLY. I HAVE SOLICITED QUOTATIONS FOR EACH PANEL, AND THE LOWEST OFFERED PRICE HAS BEEN $750/PANEL. BASED UPON THE FACT THAT 4 OF 4 HA…
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2005 JEEP GRAND CHEROKEE - INTERIOR DOOR HANDLES BROKEN ALL OF THE INTERIOR DOOR HANDLES ON MY VEHICLE HAVE BROKEN. APPARENTLY THE ONLY AVAILABLE FIX IS TO REPLACE THE ENTIRE DOOR PANEL ASSEMBLY. I HAVE SOLICITED QUOTATIONS FOR EACH PANEL, AND THE LOWEST OFFERED PRICE HAS BEEN $750/PANEL. BASED UPON THE FACT THAT 4 OF 4 HANDLES HAVE BROKEN IN THE SAME MANNER, I BELIEVE IT SOUND TO CONCLUDE THE HANDLE SUFFERS FROM A HIDDEN VICE OR DEFECT. LUCKILY, I LIVE IN A STATE THAT ALLOWS RECOVERY FOR BREACH OF THE WARRANTY AGAINST REDHIBITION. HOWEVER, I CAN ONLY IMAGINE THE DISAPPOINTMENT AND ANGER FOR LIKE CONSUMERS WHO HAVE NO RECOURSE TO ADDRESS THIS DEFECT. PLEASE DO THE RIGHT THING AND PERSUADE THE MANUFACTURE TO REMEDY VIA RECALL. *TR
NHTSA ODI #10407078
34,900 miles · Jun 13, 2011
Latches/locks/linkagesStructure
MY 2005 JEEP GRAND CHEROKEE REAR DRIVERS SIDE LATCH HANDLE BROKE WHILE TRYING TO EXIT THE VEHICLE. AFTER FURTHER INSPECTION, 2 MORE LATCHES ARE EXPERIENCING STRESS FRACTURES IN PLASTIC MOLDING. *TR
NHTSA ODI #10406131
45,000 miles · Jun 9, 2011
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLE TRIM COMPLETELY SHATTERS FOR NO APPARENT REASON. DOOR HANDLES ARE INOPERATIVE FROM INSIDE THE VEHICLE. EVERY DOOR HANDLE HAS THIS SAME ISSUE. CHRYSLER-JEEP OFFICIALLY DENIES ANY CULPABILITY, BUT WILL GIVE A DISCOUNT OFF OF THE $2,500 REPAIR BILL, SO CONSUMERS MUST PAY $1,00…
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2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLE TRIM COMPLETELY SHATTERS FOR NO APPARENT REASON. DOOR HANDLES ARE INOPERATIVE FROM INSIDE THE VEHICLE. EVERY DOOR HANDLE HAS THIS SAME ISSUE. CHRYSLER-JEEP OFFICIALLY DENIES ANY CULPABILITY, BUT WILL GIVE A DISCOUNT OFF OF THE $2,500 REPAIR BILL, SO CONSUMERS MUST PAY $1,000 FOR THE MANUFACTURING DEFECT. EVEN EXTENDED WARRANTIES WILL NOT COVER THE ISSUE. I HOPE TO GOD NO ONE EVER DESPERATELY NEEDS TO GET OUT OF ONE OF THESE DEATH TRAPS IN AN EMERGENCY. *TR
NHTSA ODI #10405754
79,000 miles · Jun 8, 2011
Latches/locks/linkagesStructure
MY 2005 JEEP GRAND CHEROKEE HAS BROKEN DOOR HANDLES. THE DEALER WANTS $750 IN ORDER TO FIX THE PART. IT IS A SAFETY CONCERN FOR MY CHILDREN IN THE BACK SEAT WHO WILL NOT BE ABLE TO GET OUT OF THE CAR IF THERE WAS AN ACCIDENT. THIS JUST OCCURRED IN THE LAST MONTH. I WILL FIX THE PIECE ON MY OWN DIME BUT IT SEEMS KIND OF OUTRA…
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MY 2005 JEEP GRAND CHEROKEE HAS BROKEN DOOR HANDLES. THE DEALER WANTS $750 IN ORDER TO FIX THE PART. IT IS A SAFETY CONCERN FOR MY CHILDREN IN THE BACK SEAT WHO WILL NOT BE ABLE TO GET OUT OF THE CAR IF THERE WAS AN ACCIDENT. THIS JUST OCCURRED IN THE LAST MONTH. I WILL FIX THE PIECE ON MY OWN DIME BUT IT SEEMS KIND OF OUTRAGEOUS FOR A DOOR HANDLE. IF NOT FOR MY KIDS I WOULD SKIP IT AND JUST SUFFER WITH THE BROKEN DOOR HANDLE. *TR
NHTSA ODI #10405664
25,000 miles · Jun 4, 2011
Latches/locks/linkagesStructure
NORMAL DOOR USE, DOOR HANDLES CRACKING THEN BREAKING. WORRIED ABOUT SAFETY. NOTHING DONE TO REPAIR. THREE OUT OF THE FOUR ARE BROKEN. *TR
NHTSA ODI #10404456
Mileage unknown · May 31, 2011
Latches/locks/linkagesStructure
INTERIOR DOOR HANDLES OF THE JEEP GRAND CHEROKEE HAVE CRACKED AND FALLEN OFF LEAVING THE DOORS UNABLE TO OPEN FROM THE INTERIOR. *TR
NHTSA ODI #10403812
34,000 miles · May 30, 2011
Structure
REAR DOOR POCKETS COMPLETELY CRACKED AND BROKE OUT, MAKING IT IMPOSSIBLE TO OPEN DOORS FROM THE INSIDE. FRONT DOOR POCKETS ARE CRACKED AND BROKEN ALSO BUT NOT COMPLETELY YET. PURCHASED VEHICLE USED FROM DEALER ON DECEMBER 2008 AT 33000 MILES VEHICLE IS IN EXCELLENT CONDITION ACCEPT FOR DOOR POCKETS. CONTACTED MANUFACTURE ON SAFE…
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REAR DOOR POCKETS COMPLETELY CRACKED AND BROKE OUT, MAKING IT IMPOSSIBLE TO OPEN DOORS FROM THE INSIDE. FRONT DOOR POCKETS ARE CRACKED AND BROKEN ALSO BUT NOT COMPLETELY YET. PURCHASED VEHICLE USED FROM DEALER ON DECEMBER 2008 AT 33000 MILES VEHICLE IS IN EXCELLENT CONDITION ACCEPT FOR DOOR POCKETS. CONTACTED MANUFACTURE ON SAFETY ISSUE AND MADE COMPLAINT OVER PHONE, NEVER RECEIVED A RESPONSE FROM MANUFACTURE.
NHTSA ODI #10404749
20,000 miles · May 30, 2011
Electrical SystemStructure
VEHICLE STALLS AT RANDOM, AND LOOSES POWER STEERING CAPABILITY, CAN CAUSE A CRASH ON WINDY ROADS. VERY SCARY. HAS BEEN TO DEALER MULTIPLE TIMES IN ARIZONA AND HAS NOT BEEN ABLE TO FIX. THEY TRIED TO FIX IT UNDER WARRANTY AND UNDER EXTENDED WARRANTY FROM CHRYSLER. ALSO WHEN VEHICLE STALLS LOOSES POWER, CAN'T IMMEDIATELY OPEN WIN…
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VEHICLE STALLS AT RANDOM, AND LOOSES POWER STEERING CAPABILITY, CAN CAUSE A CRASH ON WINDY ROADS. VERY SCARY. HAS BEEN TO DEALER MULTIPLE TIMES IN ARIZONA AND HAS NOT BEEN ABLE TO FIX. THEY TRIED TO FIX IT UNDER WARRANTY AND UNDER EXTENDED WARRANTY FROM CHRYSLER. ALSO WHEN VEHICLE STALLS LOOSES POWER, CAN'T IMMEDIATELY OPEN WINDOWS OR DOORS. DOORS ON THIS VEHICLE ALSO INTERIOR HANDLES ALL WERE BROKEN PREMATURELY RIGHT AFTER WARRANTY EXPIRED AT 48000 MILES. THIS SECOND PROBLEM IS SO COMMON THAT DEALER DOESN'T HAVE PART IN STOCK, FACTORY BACK ORDER AND JEEP WON'T FIX IT. THIS SECOND PROBLEM IS A SAFETY ISSUE AS WELL BECAUSE CAN'T OPEN DOOR, WITH HANDLE FROM INSIDE IN AZ 110 F CAN BE DEADLY, OR DURING A CRASH OR FIRE
NHTSA ODI #10404712
60,000 miles · May 26, 2011
Latches/locks/linkagesStructure
MY 2005 JEEP GRAND CHEROKEE LIMITED INTERIOR DOOR HANDLE BROKE OFF LIKE MANY OTHER OWNERS. THIS SHOULD NOT HAPPEN, ALL MY DOOR PIECE AROUND HANDLE BROKE OFF COMPLETELY. I UNDERSTAND MANY PEOPLE HAVING SAME PROBLEM CLAIM MANUFACTURE DEFECT. JEEP SHOULD TAKE ACTION TO CORRECT THIS BEFORE SOMEONE GET BADLY HURT. *TR
NHTSA ODI #10402903
97,000 miles · May 26, 2011
Latches/locks/linkagesStructure
I CURRENTLY OWN A 2005 JEEP GRAND CHEROKEE AND APPROXIMATELY SEPTEMBER OF LAST YEAR I OBSERVED THE FRONT PASSENGER INTERIOR DOOR HOUSING TO BE CRACKED AND LOOSE. I WAS BEWILDERED HOW THIS HAPPENED. IN APRIL OF THIS YEAR MY SEVEN YEAR OLD DAUGHTER WAS IN THE REAR SEAT BEHIND THE DRIVER SEAT. I STOPPED THE VEHICLE AND EXITED. …
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I CURRENTLY OWN A 2005 JEEP GRAND CHEROKEE AND APPROXIMATELY SEPTEMBER OF LAST YEAR I OBSERVED THE FRONT PASSENGER INTERIOR DOOR HOUSING TO BE CRACKED AND LOOSE. I WAS BEWILDERED HOW THIS HAPPENED. IN APRIL OF THIS YEAR MY SEVEN YEAR OLD DAUGHTER WAS IN THE REAR SEAT BEHIND THE DRIVER SEAT. I STOPPED THE VEHICLE AND EXITED. I WAS WAITING FOR MY DAUGHTER TO COME OUT AND SHE BEGAN TO BANG ON THE GLASS IN A PANIC. I OPENED THE DOOR FROM THE OUTSIDE AND SHE WAS CRYING AND TOLD ME SHE COULDN'T GET OUT THAT THE INTERIOR HANDLE WAS BROKEN. I LOOKED AT THE HANDLE AND DISCOVERED THE HOUSING TO BE COMPLETELY BROKEN APART LIKE THE FRONT PASSENGER ONE, BUT THE REAR HANDLE WAS JUST DANGLING AND IS INOPERABLE. IT WAS AT THIS TIME I BEGAN TO RESEARCH THIS ISSUE TO SEE IF IT IS A PROBLEM WITH OTHER JEEP OWNERS. SURE ENOUGH IT IS A PROBLEM WITH HUNDREDS OF JEEP OWNERS, AND MY RESEARCH SHOULD THAT THERE ARE 65 COMPLAINTS FILED UNDER LATCHES/LOCKS/LINKAGES; 29 COMPLAINTS UNDER STRUCTURE: BODY: DOOR; AND 10 COMPLAINTS UNDER LATCHES /LOCKS/LINKAGES:DOOR:LATCH, NOT COUNTING OTHER SITE COMPLAINTS WHEN YOU CONDUCT A GOOGLE SEARCH. I WENT TO A LOCAL JEEP DEALER WHO INFORMED ME THAT MY WARRANTY IS UP AND THEY DO NOT HAVE ANY KNOWLEDGE OF ANY RECALLS. I AM CONCERNED AS IF TWO HANDLES ARE BROKE, IT IS A MATTER OF TIME THE OTHER TWO WILL ALSO BREAK. I ALSO FIND THIS TO BE A SERIOUS!!!, SAFETY ISSUE AS IF THERE IS AN EMERGENCY, HOW WILL A CHILD EXIT MY REAR SEAT IF THEY ARE SITTING BEHIND THE DRIVER AND IF THE HANDLE BREAKS ON THE OTHERSIDE THERE IS NO GETTING OUT FROM WITHIN THE VEHICLE. THIS OF COURSE CAN RESULT IN THE DEATH OF A PASSENGER. I HOPE YOUR AGENCY CAN ASSIST ME WITH THIS PROBLEM IN GETTING THESE HANDLES REPLACED BEFORE THE UNTHINKABLE HAPPENS. THANK YOU IN ADVANCE. *TR
NHTSA ODI #10402813
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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