NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
62 reportsClear category filter73,000 miles · Nov 9, 2016
Air BagsService BrakesVehicle Speed ControlCrash
TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. WHILE CHANGING LANES AT APPROXIMATELY 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE…
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TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. WHILE CHANGING LANES AT APPROXIMATELY 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER AND THE DEALER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
NHTSA ODI #10925188
1,270,000 miles · Sep 14, 2016
Power TrainService Brakes
"TAKATA RECALL" I PURCHASED A JEEP FOR 7,500. PUT 3,000 DOWN AND FINANCED THE REST. NEXT DAY, THE AXLE BOOT WAS BROKE. TOOK IT BACK TO THE DEALER AND THEY REPLACED IT. AT THAT TIME, I REALIZED THEY GAVE ME A 29% FINANCE RATE. SO I BOUGHT THEY VEHCILE RIGHT OUT BY WRITING A CHECK FOR $4890. WITH ASKING IF THE VEHCILE HAD ANY MAJ…
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"TAKATA RECALL" I PURCHASED A JEEP FOR 7,500. PUT 3,000 DOWN AND FINANCED THE REST. NEXT DAY, THE AXLE BOOT WAS BROKE. TOOK IT BACK TO THE DEALER AND THEY REPLACED IT. AT THAT TIME, I REALIZED THEY GAVE ME A 29% FINANCE RATE. SO I BOUGHT THEY VEHCILE RIGHT OUT BY WRITING A CHECK FOR $4890. WITH ASKING IF THE VEHCILE HAD ANY MAJOR ISSUES OR BEEN IN THE SHOP FOR ANY SERIOUS ENGINE OR TRANSMISSION WORK, I WAS PROMISED THE VEHCILE WAS IN GOOD STANDING CONDITION. NEXT DAY, WITH MY FIANCE AND MY 20 MONTH OLD SON IN THE NEWLY PURCHASED VEHCILE, HEADED OUT FOR A VACATION. ABOUT 10 MINS FROM OUR HOME AND THE AXLE THEY JUST REPLACEDON'T BROKE AND THE TRANSMISSION WENT. THE VEHCILE HAD NO EMERGENCY BRAKES AND NO HEAR, NOT EVEN PARK. I HAD TO PULL INTO A PERSON'S YARD AND DO DONUTS UNTIL IT STOPPED. GOT IT TOWED HOME AND CALLED THE BANK AND CANCELLED THE CHECK. NOW THE HAVE TOWED THE VEHCILE AWAY AND SAY I WRITE BAD CHECKS. YET I HAVE PAPERWORK FROM THE BANK SUPPORTING MY CANCELLATION ON THE CHECK AND RECORD OF FUNDS TO PURCHASE THE VEHCILE. SEEKING LEGAL ADVICE NOW. I DID PURCHASE "AS IS"....YET, THAT DOESN'T UPHOLD TO FRAUD AND WARRANTY OF MECHANISM ON THE VEHCILE.
NHTSA ODI #10906757
60,000 miles · Jun 15, 2016
Service Brakes
I PURCHASED SOME HAWK BRAND ROTORS AND BRAKE PADS TO REPLACE WHAT I HAD OEM. IMMEDIATELY, THE PRODUCT BEGAN TO FAIL. AFTER HAVING THE PRODUCT ON THE VEHICLE FOR 2000 MILES THE BRAKE PADS HAD TO BE REPLACED. I CONTACTED THE COMPANY WHO REFUSED TO ACCEPT RESPONSIBILITY FOR THE FAULTY PRODUCT. THERE WAS INCREASED STOPPING DISTA…
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I PURCHASED SOME HAWK BRAND ROTORS AND BRAKE PADS TO REPLACE WHAT I HAD OEM. IMMEDIATELY, THE PRODUCT BEGAN TO FAIL. AFTER HAVING THE PRODUCT ON THE VEHICLE FOR 2000 MILES THE BRAKE PADS HAD TO BE REPLACED. I CONTACTED THE COMPANY WHO REFUSED TO ACCEPT RESPONSIBILITY FOR THE FAULTY PRODUCT. THERE WAS INCREASED STOPPING DISTANCE, WHICH CREATED AS A SAFETY ISSUE AS WELL AS THE BRAKE PADS NOT BEING ABLE TO KEEP THE VEHICLE FROM MOVING FORWARD WHEN PARKED ON AN INCLINE.
NHTSA ODI #10874469
Mileage unknown · Jun 10, 2016
Air BagsService BrakesSteeringCrash
TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE POWER STEERING AND POWER BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED.…
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TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE POWER STEERING AND POWER BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10873707
Mileage unknown · May 16, 2016
EngineService BrakesSteering
WHILE I WAS DRIVING ON A MAIN ROAD, MY CAR COMPLETELY SHUT DOWN. MY STEERING WHEEL WAS LOCKED, GAS AND BRAKE PETAL WERE NOT WORKING, BASICALLY MY CAR WAS GOING ON ITS OWN. WORST PART WAS THAT IT WAS GOING ON A SLANT WHILE OTHER CARS DRIVING 45/50 MILES PER HOUR HEADING TOWARDS ME. I COULD NOT STOP MY CAR, NOR DRIVE MY CAR, NOR T…
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WHILE I WAS DRIVING ON A MAIN ROAD, MY CAR COMPLETELY SHUT DOWN. MY STEERING WHEEL WAS LOCKED, GAS AND BRAKE PETAL WERE NOT WORKING, BASICALLY MY CAR WAS GOING ON ITS OWN. WORST PART WAS THAT IT WAS GOING ON A SLANT WHILE OTHER CARS DRIVING 45/50 MILES PER HOUR HEADING TOWARDS ME. I COULD NOT STOP MY CAR, NOR DRIVE MY CAR, NOR TRY AND STEER MYSELF TO A SAFE LOCATION. MY CAR JUST KEPT GOING. SOMETHING NEEDS TO BE DONE. I HAVE ALMOST LOST MY LIFE 2 TIMES ALREADY. I DO NOT FEEL SAFE DRIVING MY VEHICLE. EVERYTIME I GO TO CHRYSLER... THEY DO NOT KNOW WHAT TO DO OR WHAT IS GOING ON. WHEN WILL THIS BE FIXED AND HOW?
NHTSA ODI #10865147
237,000 miles · Jan 26, 2016
Power TrainService BrakesCrash
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED AND THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED. IN ORDER TO COME TO A STOP, THE VEHICLE WAS DRIVEN UP AN INCLINE. THE BRAKES WERE ENGAGED AND THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO A TREE. THERE WERE NO INJUR…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED AND THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED. IN ORDER TO COME TO A STOP, THE VEHICLE WAS DRIVEN UP AN INCLINE. THE BRAKES WERE ENGAGED AND THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 237,000.
NHTSA ODI #10822385
129,825 miles · Nov 22, 2015
Service BrakesSteeringCrash
RECALL P41 ON 11/8/2015-I WAS DRIVING MY 05JGCL AND I HAD A BLOW OUT IN THE R/F WHEEL CAUSING ME TO BOUNCE AROUND AND LOSE CONTROL OF VEHICLE WHERE MY KNEE CAME IN TO CONTACT WITH THE IGNITON CAUSING MY VEHICLE TO TURN OFF- WHEN TRYING TO RESTART THE JEEP THE VEHICLE IN FRONT OF ME STOPPED SHORT I THEN FORCED WHEEL TO THE RIGHT …
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RECALL P41 ON 11/8/2015-I WAS DRIVING MY 05JGCL AND I HAD A BLOW OUT IN THE R/F WHEEL CAUSING ME TO BOUNCE AROUND AND LOSE CONTROL OF VEHICLE WHERE MY KNEE CAME IN TO CONTACT WITH THE IGNITON CAUSING MY VEHICLE TO TURN OFF- WHEN TRYING TO RESTART THE JEEP THE VEHICLE IN FRONT OF ME STOPPED SHORT I THEN FORCED WHEEL TO THE RIGHT AND I CAME INTO CONTACT WITH A UTILITY POLE CAUSING TOTAL LOSS OF VEHICLE
NHTSA ODI #10795313
120,000 miles · Nov 15, 2015
Air BagsService BrakesVehicle Speed ControlCrashInjury
I WAS LEAVING THE CAR WASH AND AFTER PUTTING THE GRAND CHEROKEE IN DRIVE WITH MY FOOT ON THE BRAKE IT ACCELERATED ON ITS OWN AND THE BRAKES WERE NOT RESPONSIVE. UNABLE TO STOP OR SLOW DOWN, TO AVOID TRAFFIC, I CRASHED INTO A STONE WALL. THE CAR IS TOTALED AND I HAD SERIOUS INJURY TO MY HEAD AS THE AIRBAG ALSO DID NOT DEPLOY.
NHTSA ODI #10790462
70,000 miles · Oct 20, 2015
Electrical SystemService BrakesVehicle Speed Control
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT ALSO INDICATED THAT THE SPEEDOMETER DID NOT FUNCTION. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKES MALFUNCTIONED AND THE VEHICLE WOULD NOT STOP. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED OR REPAIR…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT ALSO INDICATED THAT THE SPEEDOMETER DID NOT FUNCTION. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKES MALFUNCTIONED AND THE VEHICLE WOULD NOT STOP. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10783561
97,000 miles · Oct 16, 2015
Electrical SystemService Brakes
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE AND STALLED. IN ADDITION, THE CONTACT STATED THAT THE CHECK AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR …
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE AND STALLED. IN ADDITION, THE CONTACT STATED THAT THE CHECK AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
NHTSA ODI #10782945
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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