2005 Jeep Grand Cherokee

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THROUGH AN INTERSECTION ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED AND COULD NOT BE RESTARTED. THERE WERE NO WARNING LIGHTS PRIOR TO THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO DIAGNOSED A FUEL PUMP AND FUEL INJECTION PUMP FAILURE, BOTH WERE REPLACED. AFTER THIS INCIDENT, THE VEHICLE PRESENTED TRANSMISSION PROBLEMS. THE CONTACT NOTICED A LOSS OF POWER WHILE DRIVING 65 MPH ON A HIGHWAY. INTERMITTENTLY, THE TRANSMISSION MADE NOISE WHEN SHIFTED TO SECOND GEAR. THE VEHICLE HAD BEEN TAKEN TO THE DEALERSHIP 20 TIMES, HOWEVER NO ERROR CODES IDENTIFIED THE DEFECT. IN ONE OF THE INCIDENTS, THE YELLOW MALFUNCTION LIGHT ILLUMINATED AND THE DEALERSHIP IDENTIFIED THE DEFECT AS THE COMPUTER CONTROL MODULE AND THE DRIVER SHAFT, BOTH WERE REPLACED, HOWEVER THE TRANSMISSION PROBLEM PERSISTED. THE DEALERSHIP DETERMINED THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS CONTACTED WHO RECOMMENDED TO TAKE THE VEHICLE TO A DIFFERENT DEALERSHIP. *AK THE VEHICLE WAS NOT DOWNSHIFTING WHEN GOING UP HILLS AND IT WOULD GET STUCK IN SECOND OR THIRD GEAR. THE A/C AND BLOWER MOTOR WERE INOPERATIVE, THE DEALER COULD NOT DUPLICATE THE CONSUMERS CONCERN. THE KEY BECAME STUCK IN THE IGNITION. ALL THE DASHBOARD LIGHTS WERE FLASHING, THE CD PLAYER WAS BROKE. THE BRAKES AND ROTORS VIBRATED. THE STARTER WAS REPLACED. THE DRIVESHAFT AND HEATER WERE REPLACED. THE SEATS WOULD NOT MOVE BACK. THE SEAT BELTS DID NOT RETRACT AS THEY SHOULD. UPDATED 01/17/07. *JB UPDATED

DT*: THE CONTACT STATED IN APRIL 2006, THE VEHICLE ACCELERATED ON ITS OWN NEARLY CAUSING AN ACCIDENT. THE SERVICE DEALER DETERMINED THE COMPUTER SYSTEM THAT RUNS THE TRANSMISSION WAS THE PROBLEM. THE COMPUTER ISSUE ALLOWED THE TRANSMISSION TO LEAK IMPROPERLY. ALSO, IN OCTOBER 2006 THE VEHICLE STALLED AT 30 MPH DUE TO ALL THE ELECTRIC IN THE VEHICLE FAILING.

I PURCHASED A 2005 JEEP GRAND CHEROKEE IN JANUARY 2005. ON AUGUST 25, 2006, I TOOK THE VEHICLE TO NORMANDIN CHRYSLER JEEP BECAUSE THE CHECK ENGINE LIGHT HAD COME ON AND THE CAR WAS LURCHING, MAKING NOISE AND KEPT SLIDING INTO THIRD GEAR. THE CAR WAS RETURNED TO ME AFTER THREE PLUS WEEKS AND THE FIRST TIME I DROVE IT, MY PASSENGER AND I WERE ALMOST INVOLVED IN AN ACCIDENT BECAUSE THE CAR DIED. THE CAR WAS IMMEDIATELY RETURNED TO THE DEALERSHIP WHERE IT HAS BEEN FOR OVER TWO WEEKS AWAITING A "NEW" TRANSMISSION. THE CAR HAS BEEN IN THE DEALERSHIP FOR A TOTAL OF 36 OF THE LAST 38 DAYS. THE CAR IS STILL AT THE DEALERSHIP. *NM

2005 JEEP GRAND CHEROKEE. THE VEHICLE IS A 6 CYLINDER WITH A NAG 1 TRANSMISSION. THE VEHICLE WAS BOUGHT NEW IN NOV, 2005. IT HAS AROUND 17600 MILES ON IT. THE VEHICLE HAD BEEN SHUDDERING AT VARIOUS TIMES, WAS INCONSISTENT. USUALLY AROUND 1500 RPMS. EAGLE AUTO MALL, LOCAL JEEP DEALER STATED NOTHING WAS WRONG. COMING HOME FROM STORE TRANSMISSION STARTED TO WHINE AND THEN STOPPED SHIFTING. PULLING INTO MY DRIVEWAY ENGINE COMPARTMENT STARTED TO SMOKE BADLY, ALMOST WENT ON FIRE . TURNED VEHICLE OFF. OBSERVED TRANNY FLUID ALL OVER THE ENGINE AND ALOT OF TRANNY FLUID ON THE GROUND. VEHICLE WAS TOWED TO THE EAGLE DEALER, WHO AFTER A WEEK IN THE SHOP SAID THERE WAS WATER IN THE TRANNY FLUID AND THAT THEY WERE GOING TO HAVE TO TAKE APART THE TRANSMISSION. CONTACTED CHRYSLER TOLD THEM THAT A VIN CHECK OF MY VEHICLE SHOWED THAT IT WAS NOT UNDER THE RECALL THEY HAD ISSUED FOR THIS MODEL, BUT THERE WAS A SAFETY PROBLEM AND THAT A NEW TRANSMISSION SHOULD BE PLACED IN THE VEHICLE. *NM

VEHICLE HAS TRANSMISSION ISSUES AND BEGAN AT 641 MILES AFTER PURCHASING BRAND NEW. TRANSMISSION HESITATION, VEHICLE DOES NOT SEEM TO KNOW HOW TO SHIFT PROPERLY AND HESITATES WHEN ACCELERATING OR PULLING IN TO TRAFFIC. HAS CAUSED SEVERAL NEAR MISSES WHEN TRYING TO PULL IN TO TRAFFIC, PASS ON THE INTERSTATE OR SAFELY GET OUT OF SOMEONE'S WAY. VEHICLE HAS HAD NUMEROUS PARTS REPLACED NOT RELATION DIRECTLY TO THIS ISSUE. VEHICLE HAS ACCELERATED ON ITS OWN WHEN APPROACHING A STOP LIGHT AND HAS TRIED TO LURCH FORWARD WITHOUT MY FOOT ON FROM THE ACCELERATOR AND FIRMLY APPLIED TO THE BRAKE. VEHICLE HAS BEEN IN FOR THIS ISSUE ON NUMEROUS OCCASIONS AND MANUFACTURER CANNOT LOCATE ISSUE. AIRBAG INDICATOR LIGHT IS SUPPOSED TO COME ON TO INDICATE AIRBAG SYSTEM IS DISABLED WHEN THERE IS NOT ENOUGH WEIGHT IN THE PASSENGER CHAIR. IT NOT ONLY DOES THIS, IT COMES ON AND STAYS ON WITH OR WITHOUT PASSENGERS IN THE CHAIR. IT TRIGGERS THE DRIVERS INSTRUMENT PANEL LIGHT TO COME AND CHIME REPEATEDLY. THIS HAS BEEN IN FOR REPAIR 4 TIMES NOW AND CANNOT SEEM TO BE RECTIFIED. I EXPECT MORE THAN THIS FROM A BRAND NEW VEHICLE AND FEEL I HAVE NOT BEEN TREATED FAIRLY BY CHRYSLER WHEN TRYING TO ADDRESS THIS ISSUE. *JB

VEHICLE HAS TRANSMISSION ISSUES AND BEGAN AT 641 MILES AFTER PURCHASING BRAND NEW. TRANSMISSION HESITATION, VEHICLE DOES NOT SEEM TO KNOW HOW TO SHIFT PROPERLY AND HESITATED WHEN ACCELERATING OR PULLING IN TO TRAFFIC. HAS CAUSED SEVERAL NEAR MISSES WHEN TRYING TO PULL IN TO TRAFFIC, PASS ON THE INTERSTATE OR SAFELY GET OUT OF SOMEONE'S WAY. VEHICLE HAS HAD NUMEROUS PARTS REPLACED NOT RELATION DIRECTLY TO THIS ISSUE. VEHICLE HAS ACCELERATED ON ITS OWN WHEN APPROACHING A STOP LIGHT AND HAS TRIED TO LURCH FORWARD WITHOUT MY FOOT ON FROM THE ACCELERATOR AND FIRMLY APPLIED TO THE BRAKE. VEHICLE HAS BEEN IN FOR THIS ISSUE ON NUMEROUS OCCASIONS AND MANUFACTURER CANNOT LOCATE ISSUE. AIRBAG INDICATOR LIGHT IS SUPPOSED TO COME ON TO INDICATE AIRBAG SYSTEM IS DISABLED WHEN THERE IS NOT ENOUGH WEIGHT IN THE PASSENGER CHAIR. IT NOT ONLY DOES THIS, IT COMES ON AND STAYS ON WITH OR WITHOUT PASSENGERS IN THE CHAIR. IT TRIGGERS THE DRIVERS INSTRUMENT PANEL LIGHT TO COME AND CHIME REPEATEDLY. THIS HAS BEEN IN FOR REPAIR 4 TIMES NOW AND CANNOT SEEM TO BE RECTIFIED. I EXPECT MORE THAN THIS FROM A BRAND NEW VEHICLE AND FEEL I HAVE NOT BEEN TREATED FAIRLY BY CHRYSLER WHEN TRYING TO ADDRESS THIS ISSUE. *JB

***SEVERAL PROBLEMS WITH 2005 JEEP CHEROKEE LAREDO 3.7*** JUST AFTER PURCHASING THIS VEHICLE IN FEB 2006 DEALER HAD TO REPLACE THE AIR CONDITIONER BECAUSE IT WOULD ONLY WORK AT ONE SPEED. AFTER THAT THE TRANSFER CASE AND SHIFTER HAD TO BE REPLACED, NEXT THE WINDSHIELD BEGAN TO LEAK MOLDING THE CARPETS, NEXT THE STEERING WHEEL BEGAN MAKING LOUD CLICKING NOISE WHEN MAKING DEEP TURNS, VEHICLE ALSO HAS SEVERE HESITATION WHEN GOING UP HILLS, NOW MY MECHANIC SAYS THERE IS TRANSMISSION FLUID ALL UNDER THE VEHICLE. HAVE ALSO BUMPED MY KNEE AGAINST THE KEY RESULTING IN STALLING. WORST OF ALL ONLY GETTING 12-14 MPG!!!!!!HAVE OWNED JEEPS IN THE PAST, VERY UNHAPPY WITH THIS ONE. *JB

I TOOK POSSESSION OF A NEW JEEP GRAND CHEROKEE ON 29 JUNE 2005. THAT AFTERNOON, WHEN FIRST DRIVEN ABOVE 60 MPH, A FRONT-END VIBRATION (OSCILLATION) WAS IMMEDIATELY EVIDENT. ACTUALLY THE VIBRATION IS PRESENT AT ALL SPEEDS. I ARRANGED FOR A SERVICE APPOINTMENT AT STEVE CHRISTY CHRYSLER JEEP HERE IN TUCSON. MY FIRST WARRANTY VISIT FOR THE VIBRATION PROBLEM WAS MADE ON 18 JULY 2005. THE DIAGNOSIS THERE WAS A BAD TIRE, WHICH I HAD REPLACED AT A GOODYEAR TIRE SHOP PER INSTRUCTIONS FROM THIS DEALERSHIP. IT HAD NO EFFECT ON THE VIBRATION. I HAVE SINCE BEEN IN TO JIM CLICK CHRYSLER JEEP IN TUCSON ON THREE OCCASIONS FOR A TOTAL OF EIGHT FULL DAYS. THE VIBRATION PERSISTS. I WAS INFORMED THAT I WOULD BE UNABLE TO HAVE FURTHER REPAIR ATTEMPTS WITHOUT DIRECTION FROM CHRYSLER ENGINEERING. THE LATEST REPAIR ATTEMPT RESULTED IN A MODIFICATION TO THE DRIVE SHAFT BY ADDING SIX WEIGHTS AT POSITIONS ON THE DRIVE SHAFT. AFTER THIS ACTIVITY, WHICH DID NOT FIX THE VIBRATION, I WAS TOLD THAT THE REMAINING VIBRATION WAS " IN THE DESIGN". I HAD A LOCAL RESPECTED AUTOMOTIVE SHOP EVALUATE THE VIBRATION AND THEY CONCLUDED IT HAD A PROBLEM. I ASKED THREE FELLOW ENGINEERS TO EVALUATE THE VIBRATION AND ALL CONCLUDED THERE WAS A PROBLEM. (NOTE, ONE OF THE ENGINEERS HAS FIVE YEARS EXPERIENCE DRIVING AND TESTING VEHICLES PROFESSIONALLY.) CHRYSLER STILL CLAIMS THE VIBRATION IS " IN THE DESIGN". THE VIBRATION IS BAD ENOUGH THAT I AM AFRAID TO TAKE THE VEHICLE ON A ROAD TRIP OR TOW A TRAILER. THE VIBRATION IS AT TIMES VIOLENT AND I DO NOT KNOW IF SOMETHING COULD BREAK OR IF THE OSCILLATION COULD CAUSE LOSS OF CONTROL. I WAS INFORMED BY A MAINTENANCE SUPERVISOR THAT THERE WERE TWO REASONS FOR CHRYSLER TO TAKE THE "IN THE DESIGN" POSITION. 1) THERE ARE THOUSANDS OF VEHICLES THAT MADE IT OUT OF THE FACTORY WITH THIS PROBLEM AND 2) THE PROBLEM IS A CHASSIS ALIGNMENT FLAW AND CAN NOT BE REPAIRED. *NM