2005 Jeep Grand Cherokee

PURCHASED A 2005 JEEP GRAND CHEROKEE ON APRIL 19, 2007 DEALER ADVERTISED A 7YR./70,000 POWERTRAIN WARRANTY ON THE WINDOW STICKER, VEHICLE HAD CURRENT MILEAGE OF 52,794 DURING TEST DRIVE HEARD CLICKING SOUND FROM STEERING WHEEL THOUGHT IT WAS NORMAL WHEN YOU SIGNAL. THIS CONTINUES TO HAPPEN RANDOMLY TILL THIS DATE. OCT.11,2007 TOOK VEHICLE TO JEEP DEALERSHIP FOR AIR CONDITIONING PROBLEMS, WOULD HEAR GROWLING SOUND, SHUT OFF, AND ONLY RUN ON HIGH. PAID DIAGNOSTIC FEE 74.90. COULD NOT AFFORD TO PAY FOR REPAIR WHICH WAS AN EXTRA $183 OVER THE NEXT COUPLE OF MONTHS WOULD NOTICE RANDOM SHUDDER OR ROUGH STARTS WHILE IDLING AND DRIVING, HEARD WEIRD WINDING SOUND AND VEHICLE WOULD STALL. CHECK ENGINE LIGHT CAME ON AND TOOK TO AUTOZONE, GIVEN TRANSMISSION CODES ON 5/16/2008 TOOK TO DEALERSHIP AND REQUESTED DIAGNOSTIC SERVICE BECAUSE ENGINE LIGHT ON AND HAVING SOME KIND OF TRANSMISSION PROBLEM ACCORDING TO AUTOZONE CODES,AND REQUESTED RECALL WORK DONE, WAS TOLD WE WOULD HAVE TO PAY $95. WE INFORMED THEM WE HAVE A WARRANTY AND SHOULD NOT HAVE TO PAY THE FEE ACCORDING TO CHRYSLER CUST. SERVICE. THEY INSISTED. TOLD THEM JUST DO RECALL WORK WE COULD NOT AFFORD FEE. ACCORDING TO RECEIPT TECH ONLY INSTALLED TRANSMISSION FILL TUBE OIL SEAL. AFTER SERVICE VEHICLE STILL SHUDDERING AND STALLING ON THE WAY HOME. 7/17/08 TOOK JEEP BACK TO DEALERSHIP TO GET TRANSMISSION DIAGNOSED, PAID $95. WAS TOLD FAILURE IN THE TORQUE CONVERTER, INTERNAL FAILURE, AND CODES ARE THE SAME AS THE ONE AUTOZONE GAVE EARLIER. REPAIR SOLUTIONS OFFERED WERE AN OVERHAUL WITH A PRICE QUOTE OF $3100 OR REPLACE FOR $3500. WE CALLED CHRYSLER ABOUT WARRANTY THEY SAID WE DON'T HAVE ONE. WE CALLED THE DEALERSHIP WE BOUGHT THE JEEP FROM AND THEY SAY WE DO HAVE THE CHRYSLER WARRANTY. AFTER THEY TALKED TO EACH OTHER DEALER WAS INFORMED ABOUT CHRYSLER'S WARRANTY POLICY AND ACKNOWLEDGES TELLING US ABOUT WARRANTY BUT HAS YET TO OFFER REPAIR SERVICE OR ANY SOLUTION. *TR

WIFE WAS DRIVING OUR 2005 JEEP GRAND CHEROKEE, 5.7L, QUANDRA DRIVE II TRANSMISSION. WHILE DRIVING YESTERDAY A POLICEMAN ON PATROL NOTICED A SUDDEN FIRE UNDER HER CAR. OFFICER SAID TRANSMISSION FLUID WAS LEAKING ONTO THE EXHAUST SYSTEM AND CAUSED IGNITION OF FIRE. OCCUPANTS EXTRACTED THEMSELVES WITHOUT PROBLEM. ENTIRE CAR ENGULFED IN FLAMES AND EXTINGUISHED BY LOCAL FIRE DEPARTMENT. CAR AN ENTIRE LOSS. VERY LENGTHY SERVICE HISTORY WITH THE TRANSMISSION IN THIS VEHICLE PRIOR TO FIRE. *TR

I OWN A 2005 JEEP, GRAND CHEROKEE WITH 39,000 MILES. I WAS DRIVING THE VEHICLE WHEN SUDDENLY I HAD TOTAL TRANSMISSION FAILURE. THE VEHICLE WOULD NOT MOVE WHEN APPLYING THE GAS. I COASTED THE VEHICLE OFF TO THE SIDE OF THE RODE AND APPLIED THE BRAKES TO STOP THE VEHICLE. I PUT THE VEHICLE INTO PARK AND GOT OFF THE BRAKES AND THE VEHICLE BEGAN TO ROLL FORWARD. I HAD TO APPLY THE EMERGENCY BRAKES TO STOP THE VEHICLE FROM ROLLING EVEN THOUGH IT WAS IN PARK. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR DIAGNOSIS. *TR

ON SEVERAL OCCASIONS AFTER I HAVE DRIVEN MY VEHICLE IN HEAVY RAIN ON WET ROADS OR WENT THROUGH A CAR WASH THEN PARKED IT, WHEN I GO TO LEAVE THE AREA IT WILL TAKE OFF (ACCELERATE) AS SOON AS IT IS IN GEAR, MY FOOT IS NOT ON THE GAS IT JUST TAKES OFF, SOMETIMES IT WILL JUST STALL AFTER IT DOES THIS OTHER TIMES IT KEEPS RUNNING AND I AM ABLE TO CONTROL IT. FORTUNATELY I HAVE NOT HAD AN ACCIDENT BECAUSE OF THIS, BUT IT IS QUITE A SCARY EXPERIENCE. MOST RECENT EXPERIENCE WAS AFTER I HAD BEEN TO A CAR WASH. *TR

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 15-55 MPH, THE VEHICLE SHOOK WHEN THE GEARS SHIFTED. IN ADDITION, THE VEHICLE HESITATED WHEN ATTEMPTING TO ACCELERATE. THE DEALER STATED THAT THE TORQUE CONVERTER INSIDE THE TRANSMISSION CAUSED THE FAILURE AND THEY FOUND WATER INSIDE THE TRANSMISSION. THEY REPAIRED THE VEHICLE AS PART OF THE RECALL FOR THE POWER TRAIN: AUTOMATIC TRANSMISSION (NHTSA CAMPAIGN ID 05V396000). APPROXIMATELY SEVEN MONTHS LATER THE FAILURE OCCURRED AGAIN. IN ADDITION, THE VEHICLE WOULD LURCH FORWARD WHEN THE VEHICLE WAS STOPPED. THE DEALER STATED THAT THE AUTOMATIC TRANSMISSION CAUSED THE FAILURE. THE DEALER MADE THE REPAIR. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR MORE OCCASIONS. THE DEALER STATED THAT THE AUTOMATIC TRANSMISSION CAUSED EACH FAILURE. THE FAILURE MILEAGE WAS 12,690 AND CURRENT MILEAGE 60,000.

SAFETY RECALL 2005 JEEP GRAND CHEROKEE/TRANSMISSION FLUID LEAK. VEHICLE SHAKES VIOLENTLY/SHUDDERS ON HIGHWAY &WHEN SPEEDING UP/ SLOWING DOWN. JEEP SERVICED ON 5 SEPARATE OCCASIONS FOR RECALL OVER 36 MONTHS. REPAIRED INCORRECTLY ON 1ST VISIT TO DEALER SERVICE. BROUGHT IN 4 SUBSEQUENT TIMES/APPROX. EVERY 10,000 MI- TO FIX SAME ISSUE TRANSMISSION/ FAILED TORQUE CONVERTER/SHUDDER. DEALER ARGUED NO RECALL OF THIS ITEM, DESPITE HAVING NHTSA RECALL INFO/MY VIN WAS NOTED ON RECALL. DEALER REFUSED TO WAIVE $100 POWERTRAIN WARRANTY FEE EACH TIME JEEP BROUGHT BACK. DEALER INSISTED MOPAR PARTS HAVE 9,000 MI WARRANTY/ I WOULD PAY FOR REPAIR B/C I DROVE 10,000 MI SINCE PREVIOUS REPAIR. DEALER REFUSED TO PROVIDE RENTAL CAR DESPITE 5-7 DAY S TO REPAIR. RECALL STATES A LOANER VEHICLE TO BE PROVIDED IF SCHEDULED REPAIR WOULD TAKE >1+DAYS. A LOCAL 5 STAR JEEP/CHRYSLER DEALERSHIP REFUSED TO SERVICE JEEP AFTER THEIR INITIAL RECALL REPAIR FAILED AT 10,000 MILES. I WAS TOLD TO TAKE JEEP BACK TO DEALERSHIP I LEASED IT FROM. DEALERSHIP MANAGER TOLD ME IT WAS NOT HIS PROBLEM TO FIX & 5 STAR JEEP NAME DID NOT MEAN ANYTHING TO HIM. SAID HE WAS NOT CONCERNED ABOUT RECALL. I BROUGHT JEEP TO THE LEASING DEALERSHIP- THEY REFUTED CLAIMS OF A RECALL & TOLD ME TO PAY FOR ALL REPAIRS & LOANER CAR. IT WASN'T UNTIL 4TH&5TH TIME JEEP WAS IN FOR SERVICE THAT A LOANER CAR WAS PROVIDED BECAUSE I TOLD DEALER I WAS PURSUING OHIO LEMON LAW. THE LAST TIME I BROUGHT JEEP IN FOR SERVICE OF THIS RECALL ITEM, I WAS TOLD TO GO ON A DRIVE WITH SERVICEMAN TO VERIFY PROBLEM. HE TOLD ME IT WAS TORQUE CONVERTER & NOT TO FIX IT B/C HE DIDN'T THINK THERE WOULD BE A FIRES FROM LEAK. I SHOWED HIM NHTSA RECALL. HE SAID I WOULD PAY FOR MOPAR PARTS B/C THEY WERE OUT OF WARRANTY @ 12,000 MILES. I TOLD HIM I HAD 10,000 MILES SINCE LAST SERVICE. HE SPOKE TO MANAGER & THEY SERVICED JEEP. JEEP IS AGAIN SHUDDERING/CLUNKING. *TR

I BOUGHT A BRAND NEW 2005 JEEP GRAND CHEROKEE LAREDO, WITHIN WEEKS I STARTED TO NOTICE THE UPHOLSTERY WAS NOT TREATED, IT WOULD STAIN WITH THE SLIGHTEST BIT OF CONDENSATION OR RAIN. AFTER ABOUT 8-12 MONTHS I STARTED TO FEEL IT GETTING SLUGGISH WHEN ACCELERATED BUT THE PROBLEM WAS INTERMITTENT. BROUGHT IT IN TO DEALERSHIP AND THEY SAID NO PROBLEM WAS DETECTED. THE REAL PROBLEMS STARTED AFTER I HAD THE VEHICLE 2YRS..CHECK ENGINE LIGHT WOULD COME ON, GEARS WOULD STICK, ENGINE WOULD ROAR UP TO 4.5 RPMS AND WOULD NOT ACCELERATE. THIS WOULD HAPPEN IN RUSH HOUR TRAFFIC, ON RAMPS TO THE HIGWAY, GREEN LIGHTS ETC.. I ALMOST GOT CREAMED BY AN 18 WHEELER. THE VEHICLE WOULD BUCK AND SPUTTER. IF I KEPT MY FOOT ON THE GAS IT WOULD EVENTUALLY CLUNK INTO GEAR.IT HAD BEEN TO THE DEALERSHIP 6 TIMES. AT ONE POINT THEY REPLACED THEY TRANSMISSION MODULE..THAT DID NOT FIX THE PROBLEM. IT STARTED TO GET TIRESOME, DEALERSHIP WAS CONDENSCENDING CLAIMING "THEY COULD NOT DUPLICATE THE PROBLEM." NO LUCK WITH GM'S ,SERV MGRS, AND THE CHRYSLER CORP. CHYSLER DOES NOT HONOR THEIR WARRANTIES OR CARE ABOUT THEIR CUSTOMERS. I FEARED FOR MY LIFE IN THE VEHICLE AND JUST TRADED IT IN, UPSIDE DOWN,YESTERDAY. I HAD NO FIGHT LEFT IN ME. THIS WAS THE WORST EXPERIENCE YOU COULD IMAGINE BUYING A BRAND NEW SUV. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS FATALLY INJURED. *TR

2005 JEEP GRAND CHEROKEE PURCHASED USED WITH FULL WARRANTY. 30,000 MILES THE TRANSMISSION GOES. TOOK TO LOCAL DEALERSHIP FOR REPAIRS AND WAS TREATED LIKE DIRT. THEY SAY THEY REBUILT THE TRANSMISSION BUT PROBLEM STILL EXISTS. CLANKING, BANGING, AND NOT SHIFTING AT ALL APPARENTLY THIS IS NORMAL FOR CHRYSLER VEHICLES BECAUSE THE DEALER SAYS THERE IS NOTHING WRONG WITH IT. SURPRISE NOW THAT THE WARRANTY IS UP I WONDER IF THEY'LL FIGURE OUT WHAT IS WRONG. DISGUSTED WITH JEEP, CHRYSLER WILL NEVER OWN ANOTHER!!!*JB

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH OR GREATER, THE VEHICLE HESITATED WHEN SHIFTED INTO GEAR. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. NHTSA RECALL # 05V396000 (POWER TRAIN:AUTOMATIC TRANSMISSION) WAS FOUND. THE RECALL WORK WAS PERFORMED. THE CONTACT STATED THAT THERE WAS TOTAL TRANSMISSION FAILURE AFTER THE RECALL REPAIR. THE CURRENT MILEAGE IS 30,547 AND FAILURE MILEAGE WAS 500.