2005 Jeep Grand Cherokee

I RECENTLY TOOK MY JEEP INTO THE DEALER SERVICE CENTER TO REMEDY THE LAST RECALL PERTAINING TO THE SOFTWARE FLASH OF THE FINAL DRIVE CONTROL MODULE. THE DAY BEFORE I TOOK MY JEEP IN I HAD USED THE 4 WHEEL DRIVE LOW. MY JEEP SHOWED NO SYMPTOMS OF THE RECALL AND HAD NO PROPER INCIDENTS YET I DECIDED TO TAKE IT IN TO HAVE THE TASK COMPLETED TO AVOID ANY FUTURE PROBLEMS. SINCE THE DAY I TOOK IT IN (10/5/2013) I HAD NOT USED MY 4 WHEEL DRIVE LOW UNTIL THANKSGIVING DAY. WHEN I WENT TO USE IT THE TRANSFER CASE DID ABSOLUTELY NOTHING AND THE MESSAGE "SERVICE 4WD SYSTEM" APPEARED ON THE DASH. I HAVE ASKED THE DEALERSHIP TO TAKE A LOOK AT IT AND HAVE GOTTEN NOWHERE EXPECT TO BE TREATED RUDELY AND HAVE THEM EXTREMELY RESISTANT TO LOOKING INTO THE PROBLEM. WITHOUT EVEN LOOKING AT MY VEHICLE THEY KEPT TELLING ME THAT THE ISSUE I AM EXPERIENCING HAD NOTHING TO DO WITH THE FLASH AS THEY CLAIM THE FLASH AFFECTED THE TRANSMISSION PARK POSITION SENSOR. WHEN I READ THE TAB "N23" IT PRECISELY NAMES THE TRANSFER CASE AS THE AFFECTED COMPONENT. PLEASE HELP. PLEASE! *TR

I AM GETTING A CHECK ENGINE LIGHT ABOUT THE VEHICLE SELECTOR MODULE IT ALSO HAS ON MANY OCCASIONS NO ENGAGES INTO GEAR LIKE IT WAS STUCK IN NEUTRAL EVEN WHEN THE SHIFTER IS MOVED BACK AND FORTH NOW IT SEEMS TO NOT ENGAGE INTO GEAR FOR SOME TIME AND AT FIRST START OF TAKE OFF SEEMS TO NOT BE FULLY ENGAGED I SAW A RECALL ABOUT THE CONTROL MODULE ALREADY BUT WHEN I WENT TO THE CHRYSLER SITE AND PLUG IN MY VIN IT DOESN'T SHOW ANY RECALLS. *TR

WE BOUGHT A 2005 JEEP GRAND CHEROKEE AND USE THIS VEHICLE TO TOW BEHIND OUR MOTOR HOME FROM THAT TIME UNTIL THE PRESENT. THIS REQUIRES THAT THE TRANSFER CASE BE SHIFTED INTO NEUTRAL BEFORE TOWING. WE HAVE HAD NO PROBLEMS WITH THIS SHIFTING PROCEDURE FOR ALL OF THE YEARS THAT WE HAVE OWNED THIS VEHICLE (MILEAGE 67000) UNTIL WE HAD A SAFETY RECALL FROM CHRYSLER (N23/NHTSA 13V-175 REPROGRAM FINAL DRIVE CONTROLLER MODULE) PREFORMED ON AUGUST 23, 2013 BY OUR DEALER, THE FIRST TIME WE ATTEMPTED TO SHIFT THE VEHICLE INTO NEUTRAL AFTER THE RECALL REPAIR WAS ON SEPTEMBER 12, 2013. THE NEUTRAL SHIFT PROCEDURE WOULD NOT WORK SINCE THIS HAPPEN RIGHT AFTER THE RECALL SERVICE WORK, THE SERVICE MANAGER DECIDED TO RESET AND REPROGRAMMED THE FDCM AND IT WORKED. NO REPAIR PARTS NECESSARY. THE SHIFTER WORKED NORMALLY FOR THREE MORE TIMES. ON NOVEMBER 5, 2013 WHILE ON A TRIP THE SAME SHIFTING FAILURE OCCURRED. TH THE DEALER REPLACED THE TRANSFER CASE SHIFT MOTOR. I DON'T KNOW IF THEY REPROGRAMMED OR RESET THE FDCM. TOTAL EXPENSE TO US WAS $790.00 FOR THE REPAIR. IT WORKED TWO MORE TIMES. ON NOVEMBER 18, 2013 THE SHIFTER ONCE AGAIN FAILED. THE ERROR CODE ONCE AGAIN INDICATED THAT THE SHIFT MOTOR NEEDED TO BE REPLACED, THE SAME ONE THAT WAS REPLACED. SINCE THAT PART HAD JUST BEEN REPLACED THE DEALER DID ANOTHER COMPUTER REPROGRAM AND THE PROBLEM WENT AWAY. THE CHARGE FOR THIS PROCEDURE WAS $ 47.40. I HAVE CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER, EVERY TIME THE SHIFTER FAILED AND EVERY TIME THEY STATE THAT IT COULDN'T BE AN ISSUE WITH THE RECALL SINCE IT WAS ONLY A SOFTWARE CHANGE TO CORRECT A NEURAL SHIFTING PROBLEM. HOW COULD THAT CAUSE A PROBLEM SHIFTING INTO NEUTRAL? I BELIEVE CHRYSLER OWES ALL OWNERS WITH THIS RECALL PROBLEM A REAL FIX AND REIMBURSEMENT FOR ALL EXPENSES DUE TO THIS FAULTY RECALL. *TR

I WANTED TO LET YOU KNOW ABOUT A POSSIBLE SAFETY ISSUE. I OWN A 2005 JEEP CHEROKEE LIMITED AND THE 4 WHEEL DRIVE TRANSFER CASE WENT OUT WHILE WE WERE CAMPING IN MYRTLE BEACH. IT COULD BE DRIVEN SO I DROVE TO THE JEEP DEALERSHIP THERE AND THEY SAID IT THE TRANSFER CASE AND IT WAS ON MAJOR BACK ORDER AND THEY COULDN'T GIVE ME AN IDEA OF WHEN IT WOULD BE DONE. WHEN WE ARRIVED HOME IN MANNING, SC, I BROUGHT THE JEEP TO STOKES-CRAVEN JEEP IN MANNING. THEY TOLD ME THERE ARE MORE THAN 550 TRANSFER CASES ON BACK ORDER AND THEY WERE NOT SURE WHEN THEY WOULD ARRIVE. AFTER THEY LOOKED AT THE PART, IT WAS MAKING A LOT OF NOISE SO IT COULDN'T BE DRIVEN. I ASKED THE SERVICE MANAGER IF THIS WAS A RECALL ITEM SINCE THERE WERE SO MANY ON BACK ORDER AND HE SAID THERE WASN'T AT THAT TIME. I CALLED CHRYSLER AND ASKED THE QUESTION ABOUT RECALL AND ONLY GOT AN ANSWER ABOUT THE PART, WHICH THEY DIDN'T KNOW WHEN IT WOULD BE AVAILABLE. COULD YOU CHECK TO SEE IF THIS SHOULD BE AN ITEM THAT SHOULD BE SUBJECT TO RECALL? PERHAPS YOU CAN GET SOME STRAIGHT ANSWERS. I KNOW THERE WAS A RECALL REGARDING THE TRANSFER CASE IN MAY THAT REQUIRED A SOFTWARE UPDATE AND THAT UPDATE WAS DONE. THANKS *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN).THE CONTACT NOTICED THAT AFTER THE RECALL SERVICE, THE GEAR FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE REPAIRS WERE MADE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

2005 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED IN FEBRUARY 2011, SHE PARKED HER VEHICLE OVERNIGHT IN HER GARAGE, AFTER HAVING DRIVEN IT THROUGHOUT THE DAY WITHOUT PROBLEMS. WHEN SHE STARTED IT THE NEXT DAY, THE GEARS WOULD NOT ENGAGE. SHE SPOKE WITH A MECHANIC, WHO SUGGESTED THE TRANSFER CASE WAS IN NEUTRAL. SUBSEQUENTLY, THE VEHICLE WAS TOWED TO A NEARBY TRANSMISSION SHOP. THEY RAN A DIAGNOSTICS AND THE CODES INDICATED THE TRANSMISSION WAS FAULTY. BASED UPON THEIR RECOMMENDATION, SHE HAD THE TRANSMISSION REPLACED.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY IN REVERSE AND CRASHED INTO THE CONTACT. THE CONTACT SUFFERED A KNEE INJURY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 88,000.

THE VEHICLE WAS PARKED AND I ATTEMPTED TO START THE VEHICLE. THE CAR WAS OPERATING PROPERLY 3 MINUTES PRIOR TO ATTEMPTED STARTS. THE FIRST ATTEMPT, THE ENGINE FIRED UP AND REVVED UP BUT IMMEDIATELY DIED. SUBSEQUENT ATTEMPTS WERE SIMILAR. AFTER ABOUT 4 OR 5 ATTEMPTS, THERE WAS A LARGE RATTLING NOISE AND THE ENGINE BECAME IMPOSSIBLE TO START. AFTER TOWING THE VEHICLE TO A MECHANIC AND HAVING THEM OPEN UP THE ENGINE, WE FOUND THAT THE VALVE SEAT HAD DROPPED OUT FROM THE CYLINDER HEADS AND MUST HAVE CAUSED THE ENGINE TO OPERATE INCORRECTLY. THE VALVE SEAT HAD SHATTERED INTO MANY TINY PIECES, WHICH MOST LIKELY CAUSED THE RATTLING NOISE. UPON INVESTIGATION I HAVE FOUND THAT THE VALVE SEAT DROPPING OUT IS A COMMON ISSUE ON THE 5.7L HEMI ENGINE IN MY JEEP AS WELL AS OTHER VEHICLES MANUFACTURED BY DODGE AND CHRYSLER. THIS IS UNSAFE AND SHOULD REQUIRE THE IMMEDIATE ACTION OF CHRYSLER TO RECALL THESE VEHICLES AND PERMANENTLY FIX THE PROBLEM WITH THEIR VALVE SEATS. *TT

ON JUNE 11, 2013, I PULLED INTO A CONVENIENCE STORE PARKING LOT. I PUT MY (2005 JEEP GRAND CHEROKEE) IN PARK & GOT OUT (THE ENGINE WAS STILL RUNNING). AFTER A MOMENT OR SO, MY JEEP STARTED ROLLING FORWARD. IT ROLLED BETWEEN THE FUELING ISLANDS & IT WAS HEADED TOWARDS THE STREET. MY JEEP HIT A YELLOW POLE & THAT STOPPED IT FROM ROLLING INTO THE STREET. (THE YELLOW POLE IS A SAFETY POLE THAT PROTECTS THE FIRE HYDRANT). I AM 100% CONFIDENT THAT I PUT MY JEEP IN PARK BEFORE I GOT OUT OF IT. I WAS SHOCKED & SCARED WHEN I SAW IT ROLLING DOWN THE LOT. I FILED AN ACCIDENT CLAIM WITH MY INSURANCE COMPANY. THE DAMAGE WAS AROUND $6,000. MY DEDUCTIBLE WAS $500. TODAY, (AUGUST 13, 2013), I RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER. THE REASON FOR THE RECALL IS THE "FINAL DRIVE CONTROLLER MODULE SOFTWARE MAY UNINTENTIONALLY CAUSE THE TRANSFER CASE TO SHIFT INTO THE NEUTRAL POSITION WITHOUT INPUT FROM THE DRIVER. THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL AWAY INADVERTENTLY WHILE THE VEHICLE IS PARKED AND CAUSE A CRASH WITHOUT WARNING." I WAS (AND I STILL AM) 100% CONFIDENT THAT I PUT MY VEHICLE IN PARK BEFORE I GOT OUT OF IT. WHAT ARE MY OPTIONS AT THIS POINT? MY INSURANCE COMPANY PAID THE CLAIM & I PAID MY DEDUCTIBLE. NOW, MY INSURANCE RATES WILL GO UP. WHO SHOULD BE RESPONSIBLE FOR THIS? HOW DO I PROCEED? *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE UNOCCUPIED AND RUNNING, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 71,000.