2005 Jeep Grand Cherokee

DEALER SHIP DID THE N23 RECALL FOR NHTSA ID# 13V175000. SINCE RECALL PROCEDURE WAS DONE, TRANSFER CASE WON'T OPERATE PROPERLY. CANNOT SHIFT INTO 4-LOW OR SHIFT TRANSFER CASE INTO NEUTRAL FOR TOWING BEHIND ANOTHER VEHICLE. NO SATISFACTION FROM CHRYSLER TO REPAIR THE DAMAGE DONE BY THE RECALL. VEHICLE CANNOT OPERATE PROPERLY IN OFF ROAD OR INCLEMENT WEATHER SITUATIONS. *TR

CHRYSLER SENT OUT A LETTER FOR THE N23 RECALL. I HAD THE RECALL PERFORMED AND NOW HAVE NO 4WD LOW AS WELL AS MANY OTHERS. THE LOCAL DEALERSHIP HAS TRIED REPLACING MY ACTUATOR TWICE KNOWING THAT THE RECALL HAD MESSED IT UP. SOMEONE NEEDS TO STAND UP AT CHRYSLER AND FIGURE THIS OUT. THERE ARE MANY OF US WITH THIS PROBLEM. MOST MIGHT NOT EVEN KNOW BC THEY PROBABLY DO NOT USE THEIR 4WD LOW. *TR

I TOOK MY 2005 JEEP GRAND CHEROKEE IN FOR THE N23 RECALL IN OCTOBER 2013 AND ALL SEEMED GOOD. ON 11/14/13 I ATTEMPTED TO USE MY 4WD LO AND I RECEIVED A MESSAGE SERVICE 4WD. AFTER SEARCHING THE WEB I CAME ACROSS NUMEROUS PEOPLE WITH THE SAME PROBLEM AFTER HAVING THE RECALL PERFORMED. I THEN TOOK IT BACK TO THE DEALERSHIP TO HAVE THEM REDO THE RECALL AND ALL WAS WORKING GOOD. ON 1/6/14 I AGAIN RECEIVED SERVICE 4WD, BACK TO THE DEALER I WENT. THIS TIME I WAS INFORMED I NEEDED A NEW TRANSFER CASE MOTOR AND THAT IT WOULD COST ME $800 TO REPLACE AND THEY ARE BACK ORDERED FOR 3 OR 4 MONTHS. I AM NOT THE ONLY ONE THAT IS HAVING THIS ISSUE AND MORE CAN BE FOUND HERE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/N23-RECALL-ISSUE-NO-4-LOW-1561787/. BY THE SOUNDS OF IT THERE IS A CRACKED PC BOARD IN THE TRANSFER CASE. INSTEAD OF CHRYSLER ACTUALLY FIXING THE PROBLEM CORRECTLY, THEY JUST ISSUED A SOFTWARE WORK AROUND, A BAND AID FIX IS WHAT I THINK OF. CHRYSLER NEEDS TO BE HELD RESPONSIBLE FOR THIS ISSUE. I EVEN CALLED CHRYSLER CORP. AND WAS TRANSFER TO A VOICE MAIL WHERE I LEFT A MESSAGE IN NOVEMBER AND I HAVE NEVER HEARD BACK FROM THEM. *TR

I HAD TO TAKE THE VEHICLE IN FOR A RECALL SINCE I RECEIVED SEVERAL NOTICES, IT WAS RECALL N23. THIS CAUSED A SAFETY ISSUE WHEN I COULD NOT SHIFT INTO 4LO ON A STEEP SLIPPERY MUDDY HILL. PRIOR TO THE RECALL THE VEHICLES TRANSFER CASE FUNCTIONED PROPERLY HOWEVER NOW IT IS NOT AND THE MANUFACTURER HAS CLAIMED THAT IT IS A SEPARATE PART THAT BROKE. HOWEVER ONE DEALER INDICATED THAT IT WAS DUE TO A FAULTY FLASH OF THE RECALL. THIS SEEMS TO BE A WIDESPREAD PROBLEM AND I DO NOT WANT TO BE CHARGED TO FIX AN ISSUE THAT WAS CAUSED BY A RECALL. *TR

WE HAD THE RECALL DONE ON THE JEEP GRAND CHEROKEE 2005. THEY REFLASHED THE ECU THAT CONTROLS THE ABILITY TO SHIFT THE JEEP INTO NEUTRAL IN ORDER TO TOW BEHIND MOTOR HOME. AFTER THE RECALL WE HAD TROUBLE 3 TIMES WITH THE JEEP EITHER NOT SHIFTING FROM NEUTRAL TO DRIVE OR FROM DRIVE TO NEUTRAL. THE LAST TIME THIS HAPPEN THE JEEP WAS STRANDED AS MY WIFE COULD NOT PULL IT BEHIND THE MOTORHOME. ULTIMATELY I HAD TO GO TO FLORIDA AND WE DROVE THE MOTORHOME AND JEEP BACK SEPARATELY. I CONTACTED THE DEALER ABOUT THIS AND AT THIS POINT I DO NOT HAVE CONFIRMATION THAT THIS WILL BE FIXED AS PART OF THE ORIGINAL RECALL. SINCE THIS APPEARS TO BE A COMMON PROBLEM I, BASED ON INTERNET SEARCHES, I BELIEVE THAT JEEP SHOULD FIX THE VEHICLE EVEN IF IT IS OUT OF WARRANTY. I INTEND ON TAKING THE JEEP BACK TO THE DEALER THIS WEEK AND IF I DO NOT GET SATISFACTION I WILL FILE ADDITIONAL COMPLAINTS. I WOULD HOPE THAT THE NHTSA WOULD FORCE JEEP TO REPAIR THE ISSUE. *TR

JEEP IS PERFORMING N23 RECALL FOR FDCM ON WKS. SOFTWARE FIX IS BROKEN. RECALL IS FORCING COMPONENT REPLACEMENTS, FURTHER FLASHING, AND LOCKED 4WD-LO VEHICLES. THEY ARE DENYING N23 RECALL IS PROBLEM. I DO NOT BELIEVE THIS IS A SINGLE OCCURRENCE. PLEASE SEE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/N23-RECALL-ISSUE-NO-4-LOW-1561787/ (THESE ARE ONLY THOSE WHO HAVE MENTIONED IT, AND OUT OF THOSE THE ONES WHO USE 4WD FREQUENTLY.) WANT TO CRACK DOWN ON A FAILED RECALL, THIS IS A GOOD ONE... *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). IMMEDIATELY AFTER THE REPAIR WAS PERFORMED, THE VEHICLE WOULD NOT FUNCTION IN THE NEUTRAL GEAR. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS WHERE THE ACTUATOR WAS REPLACED AND REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,402.

WHILE DRIVING ON THE FREEWAY, THE VEHICLE SUDDENLY SHIFTED ITSELF INTO 3RD GEAR. PADDLE SHIFTING WAS INOPERABLE AND VEHICLE WILL UP OR DOWN SHIFT. ERROR CODES GIVEN ARE P0700, AND P0406. PROBLEM SEEMED TO RESOLVE AFTER RESTARTING VEHICLE, BUT THEN SHIFTS AGAIN AFTER A COUPLE OF MINUTES. NOW VEHICLE STAYS IN 3RD GEAR PERMANENTLY. FLUID LEVELS OK, GUESSING IT IS ELECTRICAL/COMPUTER RELATED ISSUE BASED ON INTERNET RESEARCH. TAKING TO DEALER SOON TO HAVE FINAL DRIVE CONTROLLER NEW SOFTWARE INSTALLED BASED ON RECALL #N23. HOPING IT IS RELATED TO THAT ISSUE. *TR

AFTER WE HAD THE FOLLOWING RECALL DONE. REPORT RECEIPT DATE: MAY 07, 2013 NHTSA CAMPAIGN NUMBER: 13V175000 COMPONENT(S): ELECTRICAL SYSTEM , POWER TRAIN THE VEHICLE HAS FAILED TO BE PUT INTO 4 WD NEUTRAL OR VISA VERSA, NOT ALLOWED TO BE PUT INTO DRIVE. WE TOW BEHIND MY MOTORHOME. IT HAPPENED THE FIRST TIME WE TRIED TO TOW IT, IT WENT INTO NEUTRAL BUT WOULD NOT COME BACK OUT EASILY. AFTER ~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

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). AFTER THE RECALL REPAIR, THE SERVICE FOUR WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE TRANSFER CASE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT PERFORMED THE REPAIR HOWEVER, THE TRANSFER CASE MOTOR FAILED APPROXIMATELY ONE MONTH LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,420. UPDATED 02/27/14*LJ THE CONSUMER STATED THE TRANSFER CASE MOTOR WAS REPLACED 3 TIMES.