NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
163 reportsClear category filter50,000 miles · Jul 20, 2011
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THE FOUR INTERIOR DOOR HANDLES BROKE OVER A PERIOD OF YEARS. WHEN THE FIRST FAILURE OCCURRED, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE FRONT DRIVERS SIDE HANDLE. THE VEHICLE HAD NOT BEEN REPAIRED. IN ORDER TO EXIT THE VEHICLE THE WINDOWS MUST BE OP…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THE FOUR INTERIOR DOOR HANDLES BROKE OVER A PERIOD OF YEARS. WHEN THE FIRST FAILURE OCCURRED, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE FRONT DRIVERS SIDE HANDLE. THE VEHICLE HAD NOT BEEN REPAIRED. IN ORDER TO EXIT THE VEHICLE THE WINDOWS MUST BE OPENED TO ALLOW ACCESS TO THE EXTERIOR DOOR HANDLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 09/21/11*LJ UPDATED 09/23/11
NHTSA ODI #10413808
65,000 miles · Jul 18, 2011
Latches/locks/linkagesStructure
GOOD AFTERNOON. WITHIN THE PAST 24 MONTHS, ALL 4 OF MY DOOR HANDLES (INTERIOR) HAVE HAD HAIR LINE CRACKS THAT HAVE DEVELOPED INTO FULL BREAKS ON THE DOOR HANDLES CAUSING SAFETY CONCERNS FOR MYSELF AND MY CHILDREN SHOULD WE BE IN AN EMERGENCY AND BE UNABLE TO GET OUT OF THE CAR. I HAD PURCHASED AN EXTENDED WARRANTY ON MY JEEP (7 …
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GOOD AFTERNOON. WITHIN THE PAST 24 MONTHS, ALL 4 OF MY DOOR HANDLES (INTERIOR) HAVE HAD HAIR LINE CRACKS THAT HAVE DEVELOPED INTO FULL BREAKS ON THE DOOR HANDLES CAUSING SAFETY CONCERNS FOR MYSELF AND MY CHILDREN SHOULD WE BE IN AN EMERGENCY AND BE UNABLE TO GET OUT OF THE CAR. I HAD PURCHASED AN EXTENDED WARRANTY ON MY JEEP (7 YEARS OR 70,000.00) MILES AND WHEN I HAD TAKEN IT IN TO OUR AUTHORIZED DEALER, THEY INFORMED ME THAT IT WAS NOT COVERED. I HAVE RECEIVED A QUOTE TO FIX THIS AND WAS INFORMED THAT THEY NEED TO REPLACE THE ENTIRE DOOR PANEL AS THE HANDLE ITSELF IS NOT A PART IN ITSELF, WHICH WILL COST OVER $2000.00 FOR PARTS AND LABOR. MY VEHICLE IS IN EXCELLENT SHAPE EXCEPT FOR THIS. *KB
NHTSA ODI #10413247
56,000 miles · Jul 16, 2011
Latches/locks/linkages
ALL 4 DOOR HANDLES HAVE BROKEN APART FROM THE DOOR PANEL, AND AFTER A QUICK GOOGLE SEARCH AND LOOKING AT NHTSA WEBSITE, IT IS A VERY COMMON PROBLEM. WOULD BE INCREDIBLY UNSAFE IF YOU NEEDED TO EXIT THE VEHICLE IN A HURRY. *TT
NHTSA ODI #10413143
78,000 miles · Jul 9, 2011
Latches/locks/linkagesStructure
NORMAL DOOR USE, DOOR HANDLES CRACKING THEN BREAKING. WORRIED ABOUT SAFETY. UNABLE TO EXIT DOOR IN AN EMERGENCY. WOULD HAVE TO BE LET OUT. NOTHING DONE TO REPAIR. THREE OUT OF THE FOUR ARE BROKEN. JEEP WILL NOT RECALL OR REPAIR. ONLY WAY TO EXIT VEHICLE IS TO BE LET OUT FROM EXTERIOR. *TR
NHTSA ODI #10411576
62,728 miles · Jul 7, 2011
Latches/locks/linkages
ALL INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE LIMITED ARE BROKEN OR CRACKED. THIS IS A SAFETY HAZARD IN CASE OF A FIRE THE BACKSEAT OCCUPANTS WOULD NOT BE ABLE TO EXIT THE VEHICLE. THERE ARE THOUSANDS OF OTHER CHEROKEE OWNERS VOICING THIS SAME COMPLAINT ON YOUTUBE. JEEP SAYS ITS REGULAR WEAR AND TEAR AND CHARGES CL…
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ALL INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE LIMITED ARE BROKEN OR CRACKED. THIS IS A SAFETY HAZARD IN CASE OF A FIRE THE BACKSEAT OCCUPANTS WOULD NOT BE ABLE TO EXIT THE VEHICLE. THERE ARE THOUSANDS OF OTHER CHEROKEE OWNERS VOICING THIS SAME COMPLAINT ON YOUTUBE. JEEP SAYS ITS REGULAR WEAR AND TEAR AND CHARGES CLOSE TO $600.00 PER DOOR FOR A NEW PANEL TO FIX THIS PROBLEM. THIS SHOULD BE A RECALL! *TR
NHTSA ODI #10410827
55,000 miles · Jul 6, 2011
Latches/locks/linkagesStructure
WHEN OPENING MY DOORS THE DOOR HANDLES STARTED DEVELOPING CRACKS AND EVENTUALLY CRACKED INTO SEVERAL PIECES AND THE HANDLES ARE NO LONGER ATTACHED TO THE DOOR. CALLS AND A VISIT TO A DEALER LEFT ME WITH THE ONLY OPTION TO REPLACE THE ENTIRE INTERIOR DOOR AT OVER $200. *TR
NHTSA ODI #10410747
38,946 miles · Jul 2, 2011
Latches/locks/linkagesStructure
I HAVE A GRAND CHEROKEE 2005, I PURCHASE USED LESS THEN 5 MONTHS AGO. THE PASSENGER DOOR OPEN HANDLE FRAME STARTED TO BRAKE UP TO A POINT THAT BROKE THE FRAME. WENT TO THE DEALER WHERE I PURCHASE THE TOLD ME THAT I NEED TO REPLACE THE ENTIRE DOOR PANEL WHICH COST ME OVER 600 DOLLARS. THE VEHICLE HAS LESS THEN 60 THOUSAND MILES .…
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I HAVE A GRAND CHEROKEE 2005, I PURCHASE USED LESS THEN 5 MONTHS AGO. THE PASSENGER DOOR OPEN HANDLE FRAME STARTED TO BRAKE UP TO A POINT THAT BROKE THE FRAME. WENT TO THE DEALER WHERE I PURCHASE THE TOLD ME THAT I NEED TO REPLACE THE ENTIRE DOOR PANEL WHICH COST ME OVER 600 DOLLARS. THE VEHICLE HAS LESS THEN 60 THOUSAND MILES ... BUT SINCE PASS THE 6 YEARS IT IS NOT COVER UNDER THE WARRANTY. I AM AFRAID TO BUY ANOTHER DOOR PANEL PAY 600 DOLLARS AND BREAK AGAIN. I WOULD LIKE TO JEEP TO STEP UP AND HELP CUSTOMERS THAT LIKE JEEP CARS AND HAVE PROBLEMS LIKE THIS ... AFTER LOOKING ONLINE I NOTICE THAT I AM NOT THE ONLY ONE. PLEASE HELP! *TR
NHTSA ODI #10410305
50,000 miles · Jul 1, 2011
Latches/locks/linkagesStructure
THERE IS A POTENTIALLY SERIOUS SAFETY ISSUE CONCERNING THE INTERIOR DOOR HANDLES OF THE 2005 JEEP GRAND CHEROKEE. APPARENTLY THE PLASTIC HOLDING THESE DOOR HANDLES HAS A TENDENCY TO CRACK AND BREAK, CAUSING THE DOOR HANDLES TO BE INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE DOOR HANDLE IS ONLY SUPPORTED BY THE MOLDED PLASTIC…
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THERE IS A POTENTIALLY SERIOUS SAFETY ISSUE CONCERNING THE INTERIOR DOOR HANDLES OF THE 2005 JEEP GRAND CHEROKEE. APPARENTLY THE PLASTIC HOLDING THESE DOOR HANDLES HAS A TENDENCY TO CRACK AND BREAK, CAUSING THE DOOR HANDLES TO BE INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE DOOR HANDLE IS ONLY SUPPORTED BY THE MOLDED PLASTIC OF THE ENTIRE PLASTIC DOOR PANEL, AND NOT THE METAL FRAME OF THE DOOR ITSELF. THERE HAS BEEN NO BLOW OR ABNORMAL USE TO CAUSE THIS PROBLEM, JUST THE NORMAL OPENING OF THE DOORS WITH THE INSIDE DOOR HANDLE. THIS CONDITION HAS AFFECTED ALL 4 OF OUR DOORS, WITH THE HANDLE ITSELF COMPLETELY MISSING (FALLING DOWN INSIDE THE DOOR) ON THE LEFT REAR PASSENGER DOOR. AT THIS POINT, THE HANDLE ON THE RIGHT REAR PASSENGER DOOR IS NOT MISSING, BUT IT IS INOPERABLE (NOTHING FOR THE HANDLE TO PULL AGAINST BECAUSE IT IS CRACKED ON THE INSIDE), AND BOTH FRONT DOORS HAVE CRACKS BUT ARE OPERATIONAL AT THIS POINT. IT IS OBVIOUS THAT CHRYSLER-JEEP NEEDS TO RESOLVE THE PROBLEM BEFORE SOMEONE DIES IN A FIRE OR ACCIDENT, HAVING GOTTEN TRAPPED INSIDE THE VEHICLE. WE BOUGHT THIS VEHICLE NEW FROM THE DEALER, BUT THE DEALER HAS INDICATED THERE IS NO RECALL AND IT WILL COST ~$600 EACH TO REPLACE THE ENTIRE DOOR PANELS TO FIX THE CURRENT PROBLEM. HE ALSO INDICATED THAT EVEN WITH THE NEW DOOR PANELS, THE PROBLEM MAY HAPPEN AGAIN. THIS IS NOT ACCEPTABLE!!! MUST SOMEONE DIE TO BRING THIS SERIOUS PROBLEM TO LIGHT. *TR
NHTSA ODI #10410212
74,000 miles · Jun 30, 2011
Latches/locks/linkagesStructure
I OWN A 2005 JEEP GRAND CHEROKEE AND MY DOOR HANDLES ARE BREAKING OFF ON THE INSIDE. I DO NOT HAVE CHILDREN SO THEY ARE NOT ABUSED IN ANY WAY. THE MATERIAL IS A CHEAP PLASTIC AND THE HANDLES ARE BARELY HANGING ON BOTH FRONT DRIVER AND PASSENGER DOORS. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. I HAVE ALSO SEEN SEVERAL O…
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I OWN A 2005 JEEP GRAND CHEROKEE AND MY DOOR HANDLES ARE BREAKING OFF ON THE INSIDE. I DO NOT HAVE CHILDREN SO THEY ARE NOT ABUSED IN ANY WAY. THE MATERIAL IS A CHEAP PLASTIC AND THE HANDLES ARE BARELY HANGING ON BOTH FRONT DRIVER AND PASSENGER DOORS. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. I HAVE ALSO SEEN SEVERAL OTHER COMPLAINTS ON YOUTUBE FROM OTHER JEEP OWNERS WITH SAME SITUATION. I ALSO WORK FOR AAA ROADSIDE AND HAVE SEEN SEVERAL INSTANCES WHERE THEY HAVE TO BE TOWED FOR ELECTRICAL FIRES. THIS MAKES ME VERY NERVOUS AND THIS MATTER NEEDS TO BE ADDRESSED. THERE ARE ALSO VIDEOS ON YOUTUBE WITH JEEP FIRES AS WELL TO BACK IT UP. ANY KIND OF RECALL WOULD BE GREATLY APPRECIATED AS THESE TWO SCENARIOS ARE A SERIOUS AND LIFE THREATNING COMBINATION. THANKS *TR
NHTSA ODI #10409994
52,000 miles · Jun 26, 2011
Latches/locks/linkagesStructure
THE DOOR PANELS ON OUR 2005 JEEP GRAND CHEROKEE CRACKED AROUND THE DOOR HANDLES. THE DOOR HANDLE BROKE AND THE REAR DOOR WILL NOT OPEN, TRAPPING THE PASSENGERS IN THE REAR SEAT. *TR
NHTSA ODI #10408929
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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