NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
163 reportsClear category filter70,000 miles · May 27, 2010
Latches/locks/linkagesStructure
I HAVE A 2005 JEEP GRAND CHEROKEE. THE INTERIOR DOOR PANELS (ALL 4 DOORS) HAVE CRACKED/CRUMBLED AROUND THE DOOR HANDLES MAKING IT IMPOSSIBLE TO OPEN THE DOORS FROM THE INSIDE. THIS IS A VERY DANGEROUS SAFETY HAZARD AND SHOULD BE ADDRESSED IMMEDIATELY. I HAVE 75,000 MILES ON THE VEHICLE, THEREFORE IT IS NOT UNDER STANDARD WARR…
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I HAVE A 2005 JEEP GRAND CHEROKEE. THE INTERIOR DOOR PANELS (ALL 4 DOORS) HAVE CRACKED/CRUMBLED AROUND THE DOOR HANDLES MAKING IT IMPOSSIBLE TO OPEN THE DOORS FROM THE INSIDE. THIS IS A VERY DANGEROUS SAFETY HAZARD AND SHOULD BE ADDRESSED IMMEDIATELY. I HAVE 75,000 MILES ON THE VEHICLE, THEREFORE IT IS NOT UNDER STANDARD WARRANTY. THE DEALERSHIP SAID THEY COULD REPLACE THE ENTIRE PANEL ON EACH DOOR FOR ABOUT $500-$700 EACH. *TR
NHTSA ODI #10332493
Mileage unknown · May 14, 2010
Electrical SystemLatches/locks/linkagesVisibility
I OWN A 2005 JEEP GRAND CHEROKEE THAT HAS 4 INTERIOR DOOR HANDLES BROKEN. TO GET OUT OF MY CAR I HAVE TO ROLL DOWN MY WINDOW, OPEN MY DOOR AND THEN OPEN THE REST OF THE DOORS FOR MY 3 KIDS. THIS IS A SCARY SITUATION IN CASE I AM INVOLVED IN AN ACCIDENT AND THERE IS A FIRE. IF MY JEEP TURNS OFF HOW AM I SUPPOSED TO ROLL DOWN THE …
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I OWN A 2005 JEEP GRAND CHEROKEE THAT HAS 4 INTERIOR DOOR HANDLES BROKEN. TO GET OUT OF MY CAR I HAVE TO ROLL DOWN MY WINDOW, OPEN MY DOOR AND THEN OPEN THE REST OF THE DOORS FOR MY 3 KIDS. THIS IS A SCARY SITUATION IN CASE I AM INVOLVED IN AN ACCIDENT AND THERE IS A FIRE. IF MY JEEP TURNS OFF HOW AM I SUPPOSED TO ROLL DOWN THE ELECTRICAL WINDOW AND ESCAPE OUT OF MY CAR. OUR SAFETY IS IN GREAT DANGER BECAUSE OF DEFECTIVE DOOR HANDLES THAT ARE NOT EVEN FORCED AND BREAK OFF SO EASILY. ANOTHER PROBLEM I HAVE WITH MY JEEP IS THAT WHEN I START IT AND START DRIVING, THE ELECTRICAL BRAKE SYSTEM LIGHT, THE ENGINE LIGHT, THE ABS LIGHT AND SOME OTHER LIGHT TURN ON. AFTER THE LIGHTS TURN, THE SPEEDOMETER WILL NO LONGER WORK, I CAN'T SEE HOW MANY MILES PER HOUR I AM DRIVING. I HAVE TO TURN OF THE JEEP, RESTART IT AND THAT WILL MAKE THE SPEEDOMETER WORK BUT THE ENGINE LIGHT WILL NOT GO OFF. IN A COUPLE OF OCCASIONS I HAVE COME TO MAKE A COMPLETE STOP WITH THE VEHICLE AND ALL OF A SUDDEN IT WILL TURN OFF DEAD. I HAVE TO PUT THE VEHICLE IN PARK AND RESTART IT AGAIN. *TR
NHTSA ODI #10330494
114,200 miles · May 12, 2010
Latches/locks/linkagesStructure
INTERIOR DOOR HANDLES BROKEN DUE TO CHEAP PLASTIC. IN CASE OF AN EMERGENCY IS A SAFETY RISK. DEALER WON'T SELL DOOR HANDLES BUT INSTEAD A ENTIRE PANEL FOR OVER 500 DOLLARS AND I HAVE ALL 4 BROKEN. *TR
NHTSA ODI #10330126
80,000 miles · Apr 17, 2010
Latches/locks/linkagesStructure
ALL 4 PLASTIC INTERIOR DOOR HANDLE BRACKETS/INSERTS IN 2005 JEEP GRAND CHEROKEE LIMITED (4.7L) HAVE DISINTEGRATED, MAKING IT IMPOSSIBLE TO GET OUT OF CAR W/O REACHING OUTSIDE. *TR
NHTSA ODI #10326123
100,000 miles · Apr 8, 2010
Latches/locks/linkages
3 OF 4 DOOR HANDLES BROKEN. STRESS FROM HANDLE CABLE OPERATIONS CREATES A CRACK. WHEN THE CRACK BECOME A BREAK THE DOOR BECOMES INOPERABLE, AND CAN NOT BE OPENED FROM THE INSIDE OF THE 2005 JEEP GRAND CHEROKEE. THERE HAVE BEEN REPORTS IN EDMUNDS CAR SPACE ON THIS PROBLEM SINCE NOVEMBER 2007. THIS IS SAFETY ISSUE DUE TO THE F…
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3 OF 4 DOOR HANDLES BROKEN. STRESS FROM HANDLE CABLE OPERATIONS CREATES A CRACK. WHEN THE CRACK BECOME A BREAK THE DOOR BECOMES INOPERABLE, AND CAN NOT BE OPENED FROM THE INSIDE OF THE 2005 JEEP GRAND CHEROKEE. THERE HAVE BEEN REPORTS IN EDMUNDS CAR SPACE ON THIS PROBLEM SINCE NOVEMBER 2007. THIS IS SAFETY ISSUE DUE TO THE FACT THE DOORS CAN NOT BE OPENED FROM THE INSIDE INCASE OF AN EMERGENCY. *TR
NHTSA ODI #10324570
20,000 miles · Mar 16, 2010
Latches/locks/linkagesStructure
I HAVE A 2005 JEEP GRAND CHEROKEE. THE INTERIOR DOOR PANELS AND HANDLES TO OPEN THE DOORS ARE ALL BROKEN. THE DEALERSHIP WANTS $600-700 PER DOOR TO REPLACE. THIS IS A SAFETY DEFECT RENDERING THE PASSENGERS UNABLE TO OPEN UP THE DOORS. THE CHRYSLER CORP SHOULD DO A RECALL AND FIX THIS OBVIOUS AND DANGEROUS DESIGN/MANUFACTURING IS…
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I HAVE A 2005 JEEP GRAND CHEROKEE. THE INTERIOR DOOR PANELS AND HANDLES TO OPEN THE DOORS ARE ALL BROKEN. THE DEALERSHIP WANTS $600-700 PER DOOR TO REPLACE. THIS IS A SAFETY DEFECT RENDERING THE PASSENGERS UNABLE TO OPEN UP THE DOORS. THE CHRYSLER CORP SHOULD DO A RECALL AND FIX THIS OBVIOUS AND DANGEROUS DESIGN/MANUFACTURING ISSUE. AS A RESULT OF THE BROKEN DOOR PANELS, THE DOOR HANDLES WILL NOT PROPERLY OPEN UP THE DOORS FOR BOTH THE FRONT AND REAR PASSENGER DOORS. IF THERE IS EVER AN ACCIDENT AND THOSE DOORS ARE THE ONLY ESCAPE ROUTE, THEY WILL RENDER THE PASSENGERS TRAPPED IN THE CAR. *TR
NHTSA ODI #10320327
Mileage unknown · Feb 10, 2010
Latches/locks/linkages
INSIDE DOOR HANDLES TO OPEN THE DOORS FROM THE INSIDE BROKE OFF. THERE IS ONLY ONE DOOR HANDLE LEFT, THE DRIVER'S SIDE. I HAVE ALREADY REPORTED THIS TO CHRYSLER BUT THEY SAID I BOUGHT A USED CAR 2005 JEEP CHEROKEE, AS IS. I BOUGHT THE VEHICLE OCTOBER 2008. THE VEHICLE LOOKED NEW, IT ONLY HAD 29,000 MILES. THE DOOR HA…
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INSIDE DOOR HANDLES TO OPEN THE DOORS FROM THE INSIDE BROKE OFF. THERE IS ONLY ONE DOOR HANDLE LEFT, THE DRIVER'S SIDE. I HAVE ALREADY REPORTED THIS TO CHRYSLER BUT THEY SAID I BOUGHT A USED CAR 2005 JEEP CHEROKEE, AS IS. I BOUGHT THE VEHICLE OCTOBER 2008. THE VEHICLE LOOKED NEW, IT ONLY HAD 29,000 MILES. THE DOOR HANDLES BROKE ALONG WITH THE CASING WITH NO FORCE WHAT SO EVER. I TOLD CHYSLER THAT I HAVE YOUNG GRAND CHILDREN, THAT IF AN ACCIDENT IS TO OCCUR THERE IS NO WAY THE CHILDREN CAN GET OUT OF THE VEHICLE. I LIVE IN BROWNSVILLE, TEXAS WHERE THE WEATHER GETS VERY HOT IN THE SUMMER. IF EVER ONE OF MY CHILD GETS IN THE VEHICLE AND LOCKS HIM/HER SELF IN, THERE IS NO WAY THE CHILD CAN GET OUT. THE TEMPERATURES IN THE SUMMER SOMETIMES REACH 100 DEGREES. RIGHT NOW, THE DRIVER HAS TO GET OUT FIRST AND OPEN THE DOOR FOR EVERYONE ELSE. MY WIFE, FRONT PASSENGER SIDE, LOWERS THE WINDOW FIRST AND OPENS THE DOOR FROM THE OUTSIDE. EVEN MY WIFE, IF BY CHANCE I TURN OFF THE MOTOR GET OFF THE VEHICLE AND WALK AWAY, THERE IS NO WAY MY WIFE CAN GET OUT OF THE VEHICLE. SHE CAN NOT REACH THE DRIVERS HANDLE OR CROSSOVER THE SHIFT GEAR TO GET ACCROSS TO GET OUT OF THE VEHICLE. THE VEHICLE MOTOR NEEDS TO BE RUNNING IN ORDER FOR THE WINDOW'S MOTOR TO WORK TO LOWERE THE WINDOW. I AM JUST LETTING YOU KNOW, MAYBE THERE ARE OTHER OWNERS WITH THE SAME PROBLEM. I WAS TOLD BY A MECHANIC AT AN AUTO DEALER CHEVOLET THAT HE SAW A JEEP JUST LIKE MINE WITH THE SAME PROBLEM, THE HANDLES BROKEN. I WILL BE REPORTING THIS TO MY INSURANCE ALLSATE, FOR SAFETY REASONS IN CASE AN ACCIDENT EVER OCCURS. I READ THE ARTICLE ON THE TOYOTA RECALL, CONCERNING FARMERS INSURANCE WHERE THEY HAVE HAD A LOT OF COMPLAINTS. *TR
NHTSA ODI #10308509
36,300 miles · Dec 8, 2009
Latches/locks/linkagesStructure
2005 GRAND CHER LIMITED DRIVER'S DOOR HANDLE BROKE,WHEN PULLED TO OPEN DOOR FROM INSIDE. *TR
NHTSA ODI #10295006
32,000 miles · Oct 9, 2009
Latches/locks/linkages
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES ARE BROKEN BECAUSE THEY WERE MADE OUT OF PLASTIC. THE DOOR HANDLES DISPLAYED SMALL CRACKS AND EVENTUALLY BEGAN TO BREAK OFF IN PIECES. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER AND REQUEST THAT THEY …
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TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES ARE BROKEN BECAUSE THEY WERE MADE OUT OF PLASTIC. THE DOOR HANDLES DISPLAYED SMALL CRACKS AND EVENTUALLY BEGAN TO BREAK OFF IN PIECES. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER AND REQUEST THAT THEY TAKE PICTURES OF THE HANDLE AND SEND THEM TO HEADQUARTERS. SHE WAS ALSO ADVISED THAT WHEN THE PHOTOS ARE RECEIVED SOMEONE FROM HEADQUARTERS WOULD CONTACT HER. NO ONE HAS NOTIFIED THE CONTACT WITHIN THREE WEEKS. THE FAILURE MILEAGE WAS 32,000.
NHTSA ODI #10286923
55,000 miles · Jul 16, 2009
Latches/locks/linkages
2005 JEEP GRAND CHEROKEE LAREDO INTERIOR DOOR HANDLE CASINGS DISINTEGRATED AND NO LONGER OPERABLE, CANNOT EXIT VEHICLE FROM EITHER REAR DOOR, AND DRIVER DOOR ALSO CRACKED AND NEARING COMPLETE FAILURE. DEFECTS APPEARED AT ABOUT THE SAME TIME. VEHICLE IS OUT OF WARRANTY AND MANUFACTURER NOT RESPONSIVE EVEN THOUGH THIS IS A CLEAR…
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2005 JEEP GRAND CHEROKEE LAREDO INTERIOR DOOR HANDLE CASINGS DISINTEGRATED AND NO LONGER OPERABLE, CANNOT EXIT VEHICLE FROM EITHER REAR DOOR, AND DRIVER DOOR ALSO CRACKED AND NEARING COMPLETE FAILURE. DEFECTS APPEARED AT ABOUT THE SAME TIME. VEHICLE IS OUT OF WARRANTY AND MANUFACTURER NOT RESPONSIVE EVEN THOUGH THIS IS A CLEAR SAFETY ISSUE AND APPARENT MANUFACTURING DEFECT. MANUFACTURER QUOTED PRICE IS ABOUT $2,000 TO MAKE 3 DOORS OPERABLE. *TR
NHTSA ODI #10277028
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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