NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
163 reportsClear category filter42,275 miles · Aug 31, 2010
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE, 42275 MILES, THE DOOR PANELS ON THE REAR DOORS ARE BROKEN AT THE DOOR HANDLES AND THE DOORS CANNOT BE OPENED FROM THE INSIDE. ADDITIONALLY, BOTH FRONT DOOR PANELS ARE CRACKED AT THE DOOR HANDLES AND MORE THAN LIKELY WILL BREAK SOON. HAVE INQUIRED WITH LOCAL BODY SHOP AND NEW DOOR PANELS ARE APPROXIMATEL…
Read full complaint
2005 JEEP GRAND CHEROKEE, 42275 MILES, THE DOOR PANELS ON THE REAR DOORS ARE BROKEN AT THE DOOR HANDLES AND THE DOORS CANNOT BE OPENED FROM THE INSIDE. ADDITIONALLY, BOTH FRONT DOOR PANELS ARE CRACKED AT THE DOOR HANDLES AND MORE THAN LIKELY WILL BREAK SOON. HAVE INQUIRED WITH LOCAL BODY SHOP AND NEW DOOR PANELS ARE APPROXIMATELY $450 EACH AND ARE OF THE SAME DESIGN. *TR
NHTSA ODI #10352972
35,000 miles · Aug 26, 2010
Latches/locks/linkagesStructure
THE FRONT AND REAR PASSENGER SIDE DOOR HANDLES HAVE BROKEN OFF THE DOOR PANELS. THE PERSON SITTING IN THE BACK SEAT CANNOT OPEN THE DOOR ON THAT SIDE. I'VE BEEN TOLD IT WILL COST OVER $1000 TO REPLACE THE PANELS. BASED ON ALL OF THE SIMILAR COMPLAINTS I'VE HEARD AND READ ABOUT, I THINK THERE SHOULD BE A RECALL ON THIS PROBLEM. *…
Read full complaint
THE FRONT AND REAR PASSENGER SIDE DOOR HANDLES HAVE BROKEN OFF THE DOOR PANELS. THE PERSON SITTING IN THE BACK SEAT CANNOT OPEN THE DOOR ON THAT SIDE. I'VE BEEN TOLD IT WILL COST OVER $1000 TO REPLACE THE PANELS. BASED ON ALL OF THE SIMILAR COMPLAINTS I'VE HEARD AND READ ABOUT, I THINK THERE SHOULD BE A RECALL ON THIS PROBLEM. *TR
NHTSA ODI #10351915
Mileage unknown · Aug 24, 2010
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE- INSIDE DOOR HANDLE/PANELS. IN 5YRS THE DOOR HANDLES ARE ALREADY CRACKING AND FALLING INTO PIECES. THE PLASTIC USED SURROUNDING THE ACTUAL HANDLE IS CHEAP. UNREAL TO THINK NOW THAT THIS WAS OK'D. EVENTUALLY THERE IS NO MORE HANDLES, RESULTING WITH PEOPLE STUCK INSIDE THE VEHICLE. WHAT'S NEXT...THE MOTOR …
Read full complaint
2005 JEEP GRAND CHEROKEE- INSIDE DOOR HANDLE/PANELS. IN 5YRS THE DOOR HANDLES ARE ALREADY CRACKING AND FALLING INTO PIECES. THE PLASTIC USED SURROUNDING THE ACTUAL HANDLE IS CHEAP. UNREAL TO THINK NOW THAT THIS WAS OK'D. EVENTUALLY THERE IS NO MORE HANDLES, RESULTING WITH PEOPLE STUCK INSIDE THE VEHICLE. WHAT'S NEXT...THE MOTOR FOR THE WINDOWS GOES OUT AND THEN YOUR REALLY STUCK OR DEAD NOW??? I MEAN COME ON. CHRYSLER MAKE SOME NEW PANELS...FIX YOUR PROBLEM! *TR
NHTSA ODI #10351490
65,000 miles · Aug 23, 2010
Latches/locks/linkagesStructure
TWO OF THE DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE HAVE BROKEN OFF AND ARE UNUSABLE. THE OTHER TWO ARE CRACKING AND I AM FEARFUL THEY WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR FRAMES ARE ALL CRACKING IN THE SAME LOCATION AND THE HANDLES THEN FALL OFF. THE MANUFACTURE HAS BEEN UNWILLING TO EVEN DISCUS…
Read full complaint
TWO OF THE DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE HAVE BROKEN OFF AND ARE UNUSABLE. THE OTHER TWO ARE CRACKING AND I AM FEARFUL THEY WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR FRAMES ARE ALL CRACKING IN THE SAME LOCATION AND THE HANDLES THEN FALL OFF. THE MANUFACTURE HAS BEEN UNWILLING TO EVEN DISCUSS THE ISSUE. THE DEALER STATES IT IS $700 PER DOOR TO FIX. PARTS TO FIX THE DOOR HANDLES ARE UNAVAILABLE FOR SALE OUTSIDE THE DEALERSHIPS. DUE TO THE SAFETY ISSUE OF BEING UNABLE TO EXIT THE BACK SEAT AREA FROM THE INSIDE, I AM UNABLE TO ALLOW ANYONE TO RIDE IN THE BACK SEATS AT THIS TIME. IF AN ACCIDENT WERE TO OCCUR, THEY WOULD BE UNABLE TO EXIT THE CAR FROM THE INSIDE. THERE ARE NUMEROUS COMPLAINTS POSTED AS WELL AS A WEBSITE WHERE HUNDREDS OF PEOPLE ARE STATING THE SAME EXACT ISSUE WITH THEIR 2005 JEEP. THERE WAS NOT ANY OUTSIDE CIRCUMSTANCE THAT CAUSED THIS DEFECT. THE DEALER STATES IT IS "NORMAL WEAR AND TEAR". THIS IS AN UNACCEPTABLE SAFETY HAZARD. I HOPE YOU WILL ADDRESS AS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED BECAUSE THEY CANNOT GET OUT OF THE VEHICLE. *TR
NHTSA ODI #10351394
30,000 miles · Aug 21, 2010
Latches/locks/linkagesStructure
MY JEEP GRAND CHEROKEE 2005 DOOR HANDLE BROKE WITH LESS THAN NORMAL USE. BOTH FRONT HANDLE ARE BROKEN. EVEN ONE OF THE BACKDOOR HANDLE IS BROKEN AND PEOPLE RARELY SEAT IN THE BACK. MY CAR HAS ONLY 37,900 MILES. THE JEEP DEALER WANTS TO CHARGE $1000.00 PER HANDLE IN PUERTO RICO. THIS IS NOT NORMAL AND IN MY OPINION COULD LEAVE…
Read full complaint
MY JEEP GRAND CHEROKEE 2005 DOOR HANDLE BROKE WITH LESS THAN NORMAL USE. BOTH FRONT HANDLE ARE BROKEN. EVEN ONE OF THE BACKDOOR HANDLE IS BROKEN AND PEOPLE RARELY SEAT IN THE BACK. MY CAR HAS ONLY 37,900 MILES. THE JEEP DEALER WANTS TO CHARGE $1000.00 PER HANDLE IN PUERTO RICO. THIS IS NOT NORMAL AND IN MY OPINION COULD LEAVE TO PEOPLE BEING TRAP IN THE CAR IN CASE OF AN ACCIDENT. *TR
NHTSA ODI #10351087
20,000 miles · Aug 17, 2010
Latches/locks/linkagesStructure
I HAVE A 2005 JEEP GRAND CHEROKEE LIMITED, AND ALL OF THE INTERIOR DOOR PANELS HAVE CRACKED AROUND THE DOOR HANDLE RELEASE. MY CONCERN IS THAT THE POOR CONSTRUCTION OR THE DOOR PANELS AND THE LATCH MECHANISM WILL CAUSE OCCUPANTS TO BE STUCK INSIDE WHEN THE DOOR HANDLES EVENTUALLY FAIL. THE VEHICLE ONLY HAS 36000 MILES, AND IS …
Read full complaint
I HAVE A 2005 JEEP GRAND CHEROKEE LIMITED, AND ALL OF THE INTERIOR DOOR PANELS HAVE CRACKED AROUND THE DOOR HANDLE RELEASE. MY CONCERN IS THAT THE POOR CONSTRUCTION OR THE DOOR PANELS AND THE LATCH MECHANISM WILL CAUSE OCCUPANTS TO BE STUCK INSIDE WHEN THE DOOR HANDLES EVENTUALLY FAIL. THE VEHICLE ONLY HAS 36000 MILES, AND IS VERY WELL TAKEN CARE OF, AND THIS POOR QUALITY CONSTRUCTION IS UNACCEPTABLE. *TR
NHTSA ODI #10350150
60,000 miles · Aug 10, 2010
Latches/locks/linkagesStructure
I HAVE A 2005 JEEP GRAND CHEROKEE THAT I PURCHASED NEW. ALL OF THE PLASTIC AROUND THE DOOR HANDLES HAS BROKEN APART AND NOW BOTH OF THE REAR DOORS CANNOT BE OPENED FROM THE INSIDE. THE FRONT DOORS SEEM THAT THEY WILL BE NEXT TO FOLLOW AND THE DEALER SAYS THAT THE ENTIRE DOOR PANEL MUST BE REPLACED FOR AN ESTIMATED COST OF $485 E…
Read full complaint
I HAVE A 2005 JEEP GRAND CHEROKEE THAT I PURCHASED NEW. ALL OF THE PLASTIC AROUND THE DOOR HANDLES HAS BROKEN APART AND NOW BOTH OF THE REAR DOORS CANNOT BE OPENED FROM THE INSIDE. THE FRONT DOORS SEEM THAT THEY WILL BE NEXT TO FOLLOW AND THE DEALER SAYS THAT THE ENTIRE DOOR PANEL MUST BE REPLACED FOR AN ESTIMATED COST OF $485 EACH DOOR. I FIND IT VERY UNSAFE FOR MY CHILDREN TO BE IN THE BACK SEAT AND NOT BEING ABLE TO BET OUT OF THE VEHICLE UNLESS OPENED FROM THE OUTSIDE. THE DOOR HANDLES SHOULD BE ADDRESSED AND I HAVE READ THAT THERE ARE MANY OTHER REPORTS OF THIS HAPPENING. PLEASE HELP, I LOVE MY JEEP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10348463
37,000 miles · Jul 18, 2010
Latches/locks/linkages
FRONT DOOR HAS POOR QUALITY PLASTIC WHICH CAUSES DOOR TO BECOME INOPERABLE IN JEEP GRAND CHEROKEE 2005 MODELS. PLEASE INSPECT QUALITY, DEALER REFUSES TO HELP, AND WHILE RESEARCHING TO REPLACE PANEL, DUE TO HUGE SAFETY CONCERNS WE CAME ACROSS MANY OTHER CONSUMERS WITH THE EXACT SAME PROBLEM. THANK YOU FOR YOUR ATTENTION TO THIS M…
Read full complaint
FRONT DOOR HAS POOR QUALITY PLASTIC WHICH CAUSES DOOR TO BECOME INOPERABLE IN JEEP GRAND CHEROKEE 2005 MODELS. PLEASE INSPECT QUALITY, DEALER REFUSES TO HELP, AND WHILE RESEARCHING TO REPLACE PANEL, DUE TO HUGE SAFETY CONCERNS WE CAME ACROSS MANY OTHER CONSUMERS WITH THE EXACT SAME PROBLEM. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *TR
NHTSA ODI #10343795
115,000 miles · Jun 25, 2010
Latches/locks/linkagesStructure
ALL 4 INTERIOR DOOR HANDLE ON MY 2005 JEEP GRAND CHEROKEE HAVE BROKEN, TWO OF WHICH AR CURRENTLY IN-OPERABLE. CHRYSLER HAS TOLD ME IT IS AN ISOLATED INCIDENT HOWEVER EVERY WEBSITE I CHECK HAS HUNDREDS OF COMPLAINTS. *TR
NHTSA ODI #10340150
29,000 miles · Jun 7, 2010
Latches/locks/linkagesStructure
INTERIOR DOOR HANDLE THE DRIVERS DOOR HAS BROKEN OFF BEHIND THE HANDLE AND THE PASSENGER FRONT DOOR IS CRACKED. I FEEL ITS A SAFETY ISSUE AS IT SEEMS TO BE A COMMON COMPLAINT IN WHICH THE DOORS BECOME TOTALLY INOPERABLE, MINE HAVE NOT GOTTEN THAT FAR, BUT I AM HANDICAPPED AND THAT WOULD COMPLICATE MY SITUATION EVEN MORE. IT A…
Read full complaint
INTERIOR DOOR HANDLE THE DRIVERS DOOR HAS BROKEN OFF BEHIND THE HANDLE AND THE PASSENGER FRONT DOOR IS CRACKED. I FEEL ITS A SAFETY ISSUE AS IT SEEMS TO BE A COMMON COMPLAINT IN WHICH THE DOORS BECOME TOTALLY INOPERABLE, MINE HAVE NOT GOTTEN THAT FAR, BUT I AM HANDICAPPED AND THAT WOULD COMPLICATE MY SITUATION EVEN MORE. IT APPEARS TO BE VERY CHEAP PLASTIC AND THE COST OF REPAIRING IS WRITTEN AT $770. PLUS TAX. *TR
NHTSA ODI #10335149
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration