NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
163 reportsClear category filter50,102 miles · Nov 27, 2010
Latches/locks/linkages
I OWN A 2005 JEEP GRAND CHEROKEE. THE INSIDE REAR DOOR HANDLE HAS BROKEN INSIDE THE DOOR PANEL. THIS REQUIRES REPLACEMENT OF THE DOOR PANEL. NOW YOU CAN NOT EXIT THE VEHICLE IN CASE OF AN EMERGENCY. MY EXTENDED WARRANTY WILL NOT FIX THIS NOR WILL CHRYSLER. THE DEALER SAID IT WILL COST $700+ TO REPAIR. THE PANEL WHICH IS NOT EVEN…
Read full complaint
I OWN A 2005 JEEP GRAND CHEROKEE. THE INSIDE REAR DOOR HANDLE HAS BROKEN INSIDE THE DOOR PANEL. THIS REQUIRES REPLACEMENT OF THE DOOR PANEL. NOW YOU CAN NOT EXIT THE VEHICLE IN CASE OF AN EMERGENCY. MY EXTENDED WARRANTY WILL NOT FIX THIS NOR WILL CHRYSLER. THE DEALER SAID IT WILL COST $700+ TO REPAIR. THE PANEL WHICH IS NOT EVEN AVAILABLE FROM CHRYSLER! CHRYSLER SHOULD BE FORCED TO RECALL THE VEHICLE AND REPLACE THE INSIDE PANELS BEFORE SOMEONE DIES. *TR
NHTSA ODI #10367960
80,000 miles · Nov 17, 2010
Latches/locks/linkagesStructure
ON THE DRIVERS DOOR, THE PLASTIC OF THE PANEL SUPPORTING THE INTERIOR DOOR HANDLE HAS BROKEN LEAVING THE HANDLE UNMOUNTED AND USELESS. OBVIOUSLY, THIS IS A SAFETY HAZARD AS IT TAKES MORE TIME TO EGRESS THE VEHICLE IN AN ACCIDENT. *TR
NHTSA ODI #10366528
41,000 miles · Oct 27, 2010
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PASSENGER AND REAR DOOR PANELS WERE CHIPPING AROUND THE DOOR HANDLE AREA, CAUSING THE DOOR HANDLES TO DETACH FROM THE PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE DEALER ADVISED THE CONTACT THAT THE FAILURE WAS NOT A FACTORY DE…
Read full complaint
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PASSENGER AND REAR DOOR PANELS WERE CHIPPING AROUND THE DOOR HANDLE AREA, CAUSING THE DOOR HANDLES TO DETACH FROM THE PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE DEALER ADVISED THE CONTACT THAT THE FAILURE WAS NOT A FACTORY DEFECT AND THE CONTACT WOULD BE RESPONSIBLE FOR ANY REPAIRS. THE MANUFACTURER CONFIRMED THE DEALERS STATEMENT AND ADVISED THE CONTACT THAT THEY WOULD NOT ASSIST WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 61,000.
NHTSA ODI #10362667
Mileage unknown · Oct 27, 2010
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT ATTEMPTED TO EXIT THE VEHICLE FROM THE FRONT DRIVER SIDE DOOR WHEN THE DOOR HANDLE FRACTURED FROM THE DOOR PANEL. IN ORDER TO EXIT THE VEHICLE, SHE HAD TO EXIT THROUGH ANOTHER DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO REPLA…
Read full complaint
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT ATTEMPTED TO EXIT THE VEHICLE FROM THE FRONT DRIVER SIDE DOOR WHEN THE DOOR HANDLE FRACTURED FROM THE DOOR PANEL. IN ORDER TO EXIT THE VEHICLE, SHE HAD TO EXIT THROUGH ANOTHER DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO REPLACE THE ENTIRE DOOR PANEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON EACH DOOR HANDLE IN THE VEHICLE. THE VEHICLE WAS NEVER REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 80,000.
NHTSA ODI #10362655
30,500 miles · Oct 23, 2010
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE LIMITED. BOTH FRONT AND REAR PASSENGER DOOR PANELS HAVE BROKEN AND CRACKED. THE PFRONT PASSENGER DOOR HANDLE ON THE INSIDE IS NOW INOPERABLE. IT IS NOW PERMANENTLY INOPERABLE ON A VEHICLE WITH ONLY 31,000 MILES ON IT. SO FAR THE DEALER CLAIMS NO RECALLS ARE AVAILABLE AND THE PRICE TO REPLACE IS ABOUT 80…
Read full complaint
2005 JEEP GRAND CHEROKEE LIMITED. BOTH FRONT AND REAR PASSENGER DOOR PANELS HAVE BROKEN AND CRACKED. THE PFRONT PASSENGER DOOR HANDLE ON THE INSIDE IS NOW INOPERABLE. IT IS NOW PERMANENTLY INOPERABLE ON A VEHICLE WITH ONLY 31,000 MILES ON IT. SO FAR THE DEALER CLAIMS NO RECALLS ARE AVAILABLE AND THE PRICE TO REPLACE IS ABOUT 800 PER DOOR. *TR
NHTSA ODI #10361928
Mileage unknown · Oct 20, 2010
Latches/locks/linkagesStructure
DOOR PANEL HANDLES CRACKED ON ALL 4 DOORS, UNABLE TO EXIT THE VEHICLE FROM THE BACK. PASSENGERS ARE UNABLE TO OPEN DOOR. PLASTIC CRACKED AND FINALLY GAVE WAY IN THE REAR OF VEHICLE, FRONT DOORS ARE CRACKED AND VERY CLOSE TO GIVING WAY. HUGE SAFETY ISSUE HERE. DEFECTED MATERIALS, DATE INDETERMINABLE OF ISSUE BASED ON DEFECTS.…
Read full complaint
DOOR PANEL HANDLES CRACKED ON ALL 4 DOORS, UNABLE TO EXIT THE VEHICLE FROM THE BACK. PASSENGERS ARE UNABLE TO OPEN DOOR. PLASTIC CRACKED AND FINALLY GAVE WAY IN THE REAR OF VEHICLE, FRONT DOORS ARE CRACKED AND VERY CLOSE TO GIVING WAY. HUGE SAFETY ISSUE HERE. DEFECTED MATERIALS, DATE INDETERMINABLE OF ISSUE BASED ON DEFECTS. *TR
NHTSA ODI #10361374
63,000 miles · Oct 17, 2010
Latches/locks/linkagesStructure
MY 2005 JEEP GRAND CHEROKEE DOOR HANDLES INSIDE ARE BREAKING. THEY ARE PLASTIC AND SEEM TO BE CHEAPLY MADE. THEY JUST START TO CRACK AND AFTER A FEW MONTHS THE WHOLE HANDLE IS GONE. JEEP NEEDS TO ISSUE A RECALL OR LOOK INTO THIS ISSUE BEFORE SOMEONE CANT GET OUT OF THERE VEHICLE IN A EMERGENCY. *TR
NHTSA ODI #10360941
35,000 miles · Oct 13, 2010
Latches/locks/linkagesStructure
RE: 2005 JEEP GRAND CHEROKEE LIMITED - INTERIOR DOOR PANELS (WHERE DOOR HANDLE IS ATTACHED) ARE CRACKING AND FALLING AWAY RESULTING IN THE DOOR HANDLES NO LONGER BEING ATTACHED TO THE DOOR. THIS REQUIRES, AT TIMES, THE DOOR TO BE OPENED FROM OUTSIDE THE VEHICLE. CHRYSLER WILL NOT REPLACE AS THE VEHICLE IS OUT OF WARRANTY. THE DE…
Read full complaint
RE: 2005 JEEP GRAND CHEROKEE LIMITED - INTERIOR DOOR PANELS (WHERE DOOR HANDLE IS ATTACHED) ARE CRACKING AND FALLING AWAY RESULTING IN THE DOOR HANDLES NO LONGER BEING ATTACHED TO THE DOOR. THIS REQUIRES, AT TIMES, THE DOOR TO BE OPENED FROM OUTSIDE THE VEHICLE. CHRYSLER WILL NOT REPLACE AS THE VEHICLE IS OUT OF WARRANTY. THE DEALERSHIP WANTS $700 + LABOR (PER DOOR) TO REPAIR SOMETHING THAT IS OBVIOUSLY A MANUFACTURING/MATERIAL DEFECT AND SAFETY HAZARD. *TR
NHTSA ODI #10360345
56,000 miles · Oct 13, 2010
Latches/locks/linkagesStructure
REAR PASSENGER DOOR HANDLE BROKE FROM DOOR PANEL CAUSING CHILD TO NOT BE ABLE TO OPEN DOOR FROM INSIDE. THE HANDLE IS NOW DANGLING THERE FROM WIRE. THE OTHER DOORS ARE SHOWING SIGNS OF SPIDER CRACKS, EVENTUALLY LEADING TO BREAKAGE. *TR
NHTSA ODI #10360235
56,000 miles · Oct 13, 2010
Latches/locks/linkagesStructure
REAR PASSENGER DOOR HANDLE BROKE FROM DOOR PANEL CAUSING CHILD TO NOT BE ABLE TO OPEN DOOR FROM INSIDE. THE HANDLE IS NOT DANGLING THERE FROM WIRE. THE OTHER DOORS ARE SHOWING SIGNS OF SPIDER CRACKS, EVENTUALLY LEADING TO BREAKAGE. *TR
NHTSA ODI #10360234
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration