2005 Jeep Grand Cherokee

DT*: THE CONTACT STATED WITHOUT INCIDENT, THE DRIVER AND PASSENGER SIDE WINDOWS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR THE DRIVER SIDE WINDOW AND THE WINDOW WAS REPLACED. ALSO WHILE TRAVELING 55 MPH, THE ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS PULLED OVER AND TURNED OFF. IT WAS RESTARTED AND WAS TAKEN TO THE DEALERSHIP, WHO WAS UNABLE TO DETERMINE THE PROBLEM.

DT*: THE CONTACT STATED THE ILLUMINATION OF THE INSTRUMENT PANEL FLICKERED AND FAILED ON THREE SEPARATE OCCASIONS. THE SERVICE BRAKE WARNING LIGHT ILLUMINATED EACH TIME. ON TWO OF THOSE OCCASIONS, THE BRAKE PEDAL WENT MUSHY, BUT BEGAN OPERATING AFTER THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES. THE HEADLIGHTS FAILED TO ILLUMINATE ON THE LAST OCCASION WHILE TRAVELING 45 MPH. THE VEHICLE WAS RETURNED TO THE SERVICE DEALER THREE DIFFERENT TIMES FOR SERVICE, BUT THE PROBLEMS CONTINUED. THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE VEHICLE.

2005 JEEP GRAND CHEROKEE - 07/26/2005 - VEHICLE DID NOT START, DEALER REPLACED BATTERY. 06/10/2006 - STALLED WHILE AT LIGHT, DEALER ATTEMPTED REPAIR BY TIGHTENING CONNECTION IN JUNCTION BOX. 06/28/2006 - VEHICLE STALLED WHILE DRIVING, DEALER COULD NOT DUPLICATE NO REPAIRS ATTEMPTED. 07/07/2006 - VEHICLE STALLED WHILE ON INTERSTATE, DEALER REPLACED FORWARD CONTROL MODULE. 07/26/2006 - VEHICLE WOULD NOT START - DEALER COULD NOT DUPLICATE NO REPAIRS ATTEMPTED. 09/01/2006 - VEHICLE STALLED WHILE DRIVING - DEALER DUPLICATED PROBLEM - DEALER REPLACED BATTERY. 09/15/2006 - VEHICLE STALLED WHILE DRIVING, HAS BEEN IN DEALER POSSESSION NOW FOR 7 DAYS - CANNOT DUPLICATE - NO REPAIRS ATTEMPTED. VEHICLE HAS BEEN OUT OF SERVICE FOR SAME PROBLEM FOR A TOTAL OF 39 DAYS AND COUNTING. SITUATION IS A DANGER AS THE VEHICLE WILL JUST DIE WHILE MOVING AND DRIVER CANNOT GET IT OFF ROAD. VEHICLE ONLY HAS 20,000 MILES AND HAS HAD PROBLEM SINCE 155 MILES. DAIMLER CHRYSLER'S RESPONSE IS UNACCEPTABLE - VEHICLE IS A SAFETY HAZARD AND AN ACCIDENT WAITING TO HAPPEN. WHEN IS ENOUGH - ENOUGH? LOSS OF LIFE? MAYBE THEN SOMEONE WILL REALIZE THERE IS A PROBLEM WITH SEVERAL OF THESE 05 JEEP GRAND CHEROKEES WITH SAME PROBLEM! CONTACT ME KARENHORROCKS@BELLSOUTH.NET. *NM

ON 9/1/06 WHILE ON VACATION DRIVING IN STOP AND GO TRAFFIC ON CALIFORNIA FREEWAY, VEHICLE LOST BRAKES AND STEERING WHILE VEHICLE IN MOTION. I WAS ABLE TO PULL OFF TO SIDE OF FREEWAY. TURNED CAR OFF AND RESTARTED AND TOOK TO CLOSEST DEALERSHIP. THEY HOOKED UP TO COMPUTER AND FOUND 3 ERROR CODES THAT THEY DID NO RECOGNIZE. BECAUSE OF HOLIDAY WEEKEND NO ONE WAS AVAILABLE TO LOOK AT THE CAR UNTIL TUESDAY 9/5/06. THIS LEFT ME WITH EXTRA EXPENSE BECAUSE I HAD TO RENT A CAR FOR THE DURATION OF MY VACATION AND HAD TO STAY AN EXTRA DAY FOR CAR. DEALERSHIP CONTACTED CHRYSLER AND THEY INSTRUCTED THEM TO REPROGRAM COMPUTER AND DRIVE AND RE-TEST. NO ERROR CODES REAPPEARED AND GAVE ME MY CAR BACK. WHILE DRIVING BACK HOME FROM CALIFORNIA ON 9/5/06 CAR ENGINE SHUT OFF WHILE AT STOP LIGHT. AGAIN HAD TO TURN OFF TO GET RESTARTED. TOOK INTO LOCAL DEALERSHIP IN HOMETOWN NEXT DAY AND THEY COULD NOT FIND ANYTHING WRONG AFTER HAVING CAR FOR A DAY. AGAIN ON 9/18/06 WHILE DRIVING OUT OF PARKING STRUCTURE, CAR ENGINE AGAIN SHUT OFF. LUCKILY, I DID NOT HIT ANYONE OR ANYTHING. TAKING BACK TO DEALERSHIP AGAIN. *JB

I LEASED A 2005 JEEP CHEROKEE IN JUNE OF 05. WHILE TRAVELING ON I-69 TO INDIANAPOLIS IN AUGUST OF 05 MY JEEP SHUT OFF FOR NO APPARENT REASON. I CALLED THE DEALERSHIP AND TOLD THEM OF THE SITUATION. THEY TOLD ME IF IT HAPPENED AGAIN TO LET THEM KNOW. EVERYTHING WAS FINE UNTIL JUNE OF 06 WHEN WE WERE AGAIN TRAVEL ON I-69 AND THE VEHICLE SHUT OFF AGAIN. I CALLED THE DEALERSHIP AGAIN AND THEY TOOK THE VEHICLE IN FOR SERVICE BUT COULD FIND NOTHING WRONG WITH IT. WE GOT THE VEHICLE BACK AND THREE WEEKS LATER MY HUSBAND WAS DRIVING ALONE ON I-69 AND THE VEHICLE AGAIN SHUT OFF ALMOST CAUSING AN ACCIDENT. I CALLED THE DEALERSHIP AND THEY HAVE HAD IT FOR ABOUT THREE WEEKS WITH VARIOUS PEOPLE DRIVING IT WITH AN AUTO-PILOT HOOKED UP TO IT, BUT NOTHING HAS HAPPENED. SO I NOW HAVE A VEHICLE THAT I DO NOT FEEL SAFE DRIVING WITH MY 16 MONTH OLD IN THE CAR FOR FEAR THAT IT WILL JUST SHUT OFF AND CAUSE AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT.*JB

AFTER FILLING THE GAS TANK OF MY 2005 JEEP GRAND CHEROKEE 5.7 LITER HEMI I ACCELERATED ONTO THE INTERSTATE AND THE CAR BEGAN TO DECELERATE AND ALL THE INFORMATION LIGHTS CAME ON AND BEGAN TO FLICKER ON AND OFF AS WELL AS THE HEADLIGHTS. VEHICLE THEN PROCEEDED TO DRIVE NORMALLY WITH CHECK ENGINE LIGHT ON BUT NOT PULSATING. DEALER NEXT DAY COULD NOT LOOK AT IT AS I DID NOT HAVE AN APPOINTMENT. AFTER SEVERAL STOPS AND TURNING ENGINE OFF THE CHECK ENGINE LIGHT WENT OUT. SEVERAL DAYS LATE THE INFORMATION GAUGE LIGHTS FLASHED AND RECEIVED A CODE MESSAGE TO SERVICE ELECTRIC BRAKE SYSTEM. THEN THEY RECYCLED AND HAS BEEN CLEAR SINCE. *NM

WHILE DRIVING, ALL OF THE GAUGES WILL SUDDENLY TURN-OFF (INCLUDING GAS GAUGE, SPEEDOMETER, ODOMETER, TEMPERATURE, AND TACHOMETER.) WHEN THIS HAPPENS, THE TURN SIGNALS ALSO STOP WORKING, AS WELL AS THE HEADLIGHTS AND DASHBOARD LIGHTS. THIS HAS HAPPENED MULTIPLE TIMES, AND ONE TIME WHILE DRIVING AT NIGHT. THE CAR HAS BEEN IN THE SHOP FIVE TIMES FOR THE ABOVE STATED PROBLEMS (CURRENTLY STILL IN THE SHOP). SUPPOSEDLY ON THE FOURTH VISIT, THE DEALERSHIP REPLACED THE "CLUSTER PANEL." HOWEVER, THIS OBVIOUSLY DID NOT RESOLVE THE PROBLEM AS WITHIN TWO HOURS AFTER PICKING UP THE PROBLEMS HAPPENED AGAIN. *JB

DT*: THE CONTACT STATED WHILE CHANGING THE GEAR FROM DRIVE TO REVERSE THERE WAS A CLICKING NOISE. THIS OCCURRED INTERMITTENTLY. WHILE ATTEMPTING TO APPLY PRESSURE TO THE ACCELERATOR PEDAL THE ENGINE MADE A ROARING NOISE AND THE VEHICLE FAILED TO PICK UP SPEED. THE DEALERSHIP REBUILT THE TRANSMISSION, HOWEVER NO OTHER REPAIRS HAVE BEEN MADE. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 6/27/2006 - THE VEHICLE BATTERY WOULD NOT HOLD A CHARGE. THE HEADLINER HAD TO BE REPLACED BECAUSE IT WAS UNRAVELING.. THE SUNROOF MOTOR HAD TO BE REPLACED. THE TRANSMISSION WAS REBUILT ON 2-27-06 WITH ON 90000 MILES. THE MEMORY SEAT DID NOT MOVE BACK AT TIMES WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE TIRE PRESSURE MONITORING SYSTEM WAS INOPERATIVE. THE POWER STEERING PUMP WAS BINDING AND HAD TO BE REPLACED. THE AIR BAG LIGHT ILLUMINATED ON THE DASH. THE REAR WINDSHIELD WIPERS WERE NOT FLUSH WITH THE WINDSHIELD. *NM

I AM THE OWNER OF A 2005 JEEP GRAND CHEROKEE LAREDO. ON MORE THAN 10 OCCASIONS SINCE I HAVE PURCHASED THE VEHICLE I HAVE INADVERTENTLY SHUT OF THE ENGINE BY HITTING THE KEY WITH MY KNEE WHILE DRIVING AT HIGHWAY SPEEDS. I BELIEVE THIS IS DUE TO THE PLACEMENT OF THE IGNITION DIRECTLY ABOVE THE DRIVER'S KNEE. TO DATE I HAVE BEEN ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND GET IT RESTARTED BEFORE AN ACCIDENT OCCURRED. HOWEVER, WITHOUT POWER STEERING IF I HAD BEEN ON A CURVE I DOUBT I WOULD HAVE BEEN ABLE TO MAINTAIN CONTROL OF THE VEHICLE. I HAVE BEEN IN TOUCH WITH DAIMLER CHRYSLER VIA EMAIL IN AN ATTEMPT TO RESOLVE THIS SITUATION TO NO AVAIL. THIS MAY BE UNIQUE TO ME BUT I CONSIDER IT TO BE A SERIOUS SAFETY CONDITION THAT NEEDS TO BE RECTIFIED. I HAVE ASKED THEM TO ALLOW ME TO TERMINATE MY LEASE WITHOUT SUCCESS. AT THIS POINT THERE IS NO ALTERNATIVE BUT TO ASK THAT AN INVESTIGATION BE INITIATED TO DETERMINE WHETHER MY CONCERN IS AN INDIVIDUAL PROBLEM OR A SERIOUS SAFETY DEFECT. THANK YOU FOR YOU PROMPT ATTENTION TO THIS MATTER. *NM

WAS DRIVING ON INTERSTATE 70 MPH, LIGHT LIT UP, I COULDN'T ACCELERATE, MY CAR IMMEDIATELY SLOWED DOWN, I BARELY MANAGED TO COAST OVER TO THE SIDE OF ROAD WHILE DODGING TRAFFIC. IMMEDIATELY PUT THE CAR IN PARK, SHUT THE CAR OFF, TURNED CAR BACK ON, PUT INTO DRIVE, WOULDN'T BUDGE. MADE THE NOISE AS IF I WAS IN NEUTRAL WHILE PRESSING ON ACCELERATOR. I SHUT THE CAR OFF, PULLED OUT THE MANUAL, READ I COULD EXPERIENCE LOSS OF POWER, NOT TO DRIVE THE CAR, REPORT IMMEDIATELY TO BE REPAIRED. I CALLED THE 24 TOWING NUMBER, HAD THE JEEP TOWED TO THE DEALERSHIP. WHEN I RECEIVED CALL FROM THE DEALERSHIP ON APRIL 10, I WAS TOLD THIS ISSUE WAS RELATED TO THE RECALL PROBLEM THAT I HAD REPAIRED IN FEBRUARY. AFTER FURTHER CONVERSATION ON TUESDAY WITH THE SERVICE DEPARTMENT AT THE DEALERSHIP I WAS GIVEN EXPLANATION THAT WHEN I BROUGHT THE VEHICLE IN FOR THE RECALL IN FEBRUARY 2006, THERE WAS ALREADY DAMAGE DONE TO THE VEHICLE, THEY HAD TO FLUSH THE ENGINE. THE POWER OUTAGE I EXPERIENCED ON THE INTERSTATE WAS RELATED TO THE RECALL, AND IN ADDITION, THEY HAD TO FLUSH MY ENGINE AGAIN AND REPLACE A VALVE IN THE TRANSMISSION. WHEN I EXPRESSED THAT I WASN'T COMFORTABLE DRIVING THE VEHICLE WHICH SUCH SAFETY ISSUES, THE SERVICE MAN ALSO AGREED IT WAS A SAFETY FACTOR. I WAS ON THE PHONE WITH CHRYSLER YESTERDAY, AND WAS TOLD THAT ONCE THIS PROBLEM OCCURS A 3RD TIME, I CAN THEN GO TO ARBITRATION, AND TAKE THE NEXT STEP, BUT THAT STEP WASN'T CLEAR. AFTER EXPRESSING MY DESIRE TO GET OUT OF MY LEASE BECAUSE OF THE SAFETY CONCERNS, I WAS TOLD THEY COULDN'T DO THAT. THE 2005 JEEP GRAND CHEROKEE LAREDO IS MY 3RD JEEP I HAVE DRIVEN, NO PRIOR VEHICLE HAS HAD PROBLEMS. AT THIS POINT, I AM SUPPOSED TO GO AND PICK UP MY VEHICLE EVEN THOUGH I AM NOT COMFORTABLE DRIVING IT, IN THE HOPES THE NEXT TIME MY POWER SHUTS DOWN, I AM ALIVE TO TELL ABOUT IT. AND WHEN THAT DAY COMES, CHRYSLER CAN THEN TAKE THE NEXT STEP IN PURSUING FURTHER ACTION. *NM