2005 Jeep Grand Cherokee

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED ON HER VEHICLE, AND WOULD ALSO TURN OFF AND NOT BACK ON. THE INSTRUMENT PANEL LIGHTS WOULD ALSO FLICKER. ON APPROXIMATELY 6-8 OCCASIONS, THE VEHICLE WOULD NOT START. THE COMPUTER SYSTEM WAS REPLACED AND THE STARTING FAILURE WAS RESOLVED; HOWEVER, THE HEADLIGHTS STILL FLICKERED APPROXIMATELY 90% OF THE TIME THEY WERE ACTIVATED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 38,000.

I HAVE A 2005 JEEP GRAND CHEROKEE THAT I'VE OWNED 2 YEARS AND HAVE PUT 28,000 MILES ON IT AND MY BATTERY IS DEAD. NOT REALIZING WHAT A PAIN IT WOULD BE TO GET A NEW BATTERY I THOUGHT OH WELL. WELL UPON CONTACTING EVERY AUTO PLACE AND MULTIPLE DEALERSHIPS WITHIN A 25 MILE RADIUS I FOUND OUT THAT NO ONE CARRIES THIS MOPAR/CHRSYLER BATTERY. IT HAS TO BE SPECIAL ORDERED AND TO TOP IT OFF IT GOES FOR BETWEEN 120-150 AND THIS IS THE ONLY CHOICE FOR THIS SUV. PER THE DEALERSHIPS THE BATTERY DOES COME WITH A 72 MONTH WARRANTY AT LEAST. SO I CALL CHRYSLER TO SEE IF THEY WILL PRORATE THE BATTERY BEING I'VE ONLY THE JEEP 2 YEARS AND IT'S ONLY 3 YEARS OLD. WELL OF COURSE THEY SAY NO. WHEN YOU PURCHASE ONE OF THEIR CARS THE BATTERY IS ONLY WARRANTED FOR 36 MONTHS OR 36,000 MILES BUT IF I GO BUY THE EXACT SAME BATTERY NOW THEY WILL WARRANTY IT FOR 72 MONTHS. TO ME THIS DOES NOT SOUND ACCURATE BUT THEY REFUSE TO HELP IN ANYWAY. THEY SAID THERE IS ABSOLUTELY NOTHING THEY CAN DO. I AM NOT ASKING FOR SOMETHING FOR FREE BUT I BELIEVE THE BATTERY SHOULD BE PRORATED. *TR

SAFETY RECALL 2005 JEEP GRAND CHEROKEE/TRANSMISSION FLUID LEAK. VEHICLE SHAKES VIOLENTLY/SHUDDERS ON HIGHWAY &WHEN SPEEDING UP/ SLOWING DOWN. JEEP SERVICED ON 5 SEPARATE OCCASIONS FOR RECALL OVER 36 MONTHS. REPAIRED INCORRECTLY ON 1ST VISIT TO DEALER SERVICE. BROUGHT IN 4 SUBSEQUENT TIMES/APPROX. EVERY 10,000 MI- TO FIX SAME ISSUE TRANSMISSION/ FAILED TORQUE CONVERTER/SHUDDER. DEALER ARGUED NO RECALL OF THIS ITEM, DESPITE HAVING NHTSA RECALL INFO/MY VIN WAS NOTED ON RECALL. DEALER REFUSED TO WAIVE $100 POWERTRAIN WARRANTY FEE EACH TIME JEEP BROUGHT BACK. DEALER INSISTED MOPAR PARTS HAVE 9,000 MI WARRANTY/ I WOULD PAY FOR REPAIR B/C I DROVE 10,000 MI SINCE PREVIOUS REPAIR. DEALER REFUSED TO PROVIDE RENTAL CAR DESPITE 5-7 DAY S TO REPAIR. RECALL STATES A LOANER VEHICLE TO BE PROVIDED IF SCHEDULED REPAIR WOULD TAKE >1+DAYS. A LOCAL 5 STAR JEEP/CHRYSLER DEALERSHIP REFUSED TO SERVICE JEEP AFTER THEIR INITIAL RECALL REPAIR FAILED AT 10,000 MILES. I WAS TOLD TO TAKE JEEP BACK TO DEALERSHIP I LEASED IT FROM. DEALERSHIP MANAGER TOLD ME IT WAS NOT HIS PROBLEM TO FIX & 5 STAR JEEP NAME DID NOT MEAN ANYTHING TO HIM. SAID HE WAS NOT CONCERNED ABOUT RECALL. I BROUGHT JEEP TO THE LEASING DEALERSHIP- THEY REFUTED CLAIMS OF A RECALL & TOLD ME TO PAY FOR ALL REPAIRS & LOANER CAR. IT WASN'T UNTIL 4TH&5TH TIME JEEP WAS IN FOR SERVICE THAT A LOANER CAR WAS PROVIDED BECAUSE I TOLD DEALER I WAS PURSUING OHIO LEMON LAW. THE LAST TIME I BROUGHT JEEP IN FOR SERVICE OF THIS RECALL ITEM, I WAS TOLD TO GO ON A DRIVE WITH SERVICEMAN TO VERIFY PROBLEM. HE TOLD ME IT WAS TORQUE CONVERTER & NOT TO FIX IT B/C HE DIDN'T THINK THERE WOULD BE A FIRES FROM LEAK. I SHOWED HIM NHTSA RECALL. HE SAID I WOULD PAY FOR MOPAR PARTS B/C THEY WERE OUT OF WARRANTY @ 12,000 MILES. I TOLD HIM I HAD 10,000 MILES SINCE LAST SERVICE. HE SPOKE TO MANAGER & THEY SERVICED JEEP. JEEP IS AGAIN SHUDDERING/CLUNKING. *TR

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE AIR CONDITIONER WOULD ONLY FUNCTION PROPERLY WHEN ON A HIGH SETTING. THE REPAIR SHOP STATED THAT THE WIRE HARNESS FOR THE BLOWER MOTOR WAS MELTING AND CAUSING THE FAILURE. THE DEALER STATED THAT A NEW BLOWER AND WIRE HARNESS WAS NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 32,600.

DRIVERS SIDE WINDOW ON 2005 JEEP GRAND CHEROKEE ON FIRST OCCASION, MAY 2007 CAME OUT OF POWER WINDOW TRACK, WEDGED BETWEEN MIRROR AND DOOR FRAME AND THE PRESSURE RESULTED IN SPIDER CRACKED THROUGHOUT WINDOW. THIS IS A HAZARD DUE TO POTENTIAL WINDOW EXPLODING ONTO DRIVER WHILE IN TRANSIT. ALSO INABILITY TO CLOSE WINDOW DURING INCLEMENT WEATHER COULD RESULT IN TRAFFIC CRASH. INITIAL REPAIR RESULTED IN WINDOW MOTOR ALSO NEEDING TO BE REPLACED, MOTOR WARRANTED BY CHRYSLER, BUT LABOR WAS CHARGE TO CUSTOMER. SECOND OCCASION SEPTEMBER 16,2007, SAME DRIVERS SIDE DOOR WINDOW CAME OUT OF POWER WINDOW TRACK AND WEDGED BETWEEN MIRROR AND DOOR FRAME. THIS TIME WINDOW DID NOT CRACK, HOWEVER, CHRYSLER DEALER WOULD NOT COVER UNDER WARRANTY, CHARGING CUSTOMER. STORY CHRYSLER JEEP, ADVISED WINDOW TRACK PARTS TO REPAIR THE MOLDING WAS BACK ORDERED FOR 3 WEEKS. DEALERSHIP GLUED OLD TRACK MOLDING INTO PLACE SO IT WOULD NOT SLIP OUT OF PLACE CAUSING THIS POWER WINDOW ISSUE. ( VEHICLE HAS 51,031 MILES ) ADDITIONALLY, AC/ HEAT CONTROL BLOWER RESISTOR AND WIRING MELTED ON PLUG IN BEHIND GLOVE COMPARTMENT OF VEHICLE. THIS RESULTED IN BLOWER MOTOR ONLY WORKING ON HIGH. MAY BE A FIRE HAZARD WITH THIS VEHICLE.... AGAIN DEALER WOULD NOT WARRANTY WORK DUE TO 51,031 MILES ON VEHICLE THIS 2.5 YEARS OLD VEHICLE HAS SIGNIFICANT SAFETY ISSUES. *JB

I BOUGHT THE JEEP CHEROKEE LAREDO IN JUNE 2005 AND I HAVE EXPERIENCED SEVERAL EVENTS WITH THE INSTRUMENT PANEL LIGHTING SYSTEM AND GAUGES. THE PANEL GOES ON AND OFF UNTIL THE ENGINE AND / OR AIR CONDITIONS SHUT OFF. AT ONE POINT THE BATTERY NEEDED TO BE REPLACED. IT HAS BEEN VERY STRESSFUL HAVING THIS CONDITION OCCURRING WHILE DRIVING OR AT A TRAFFIC LIGHT. BOTH DEALER AND CHRYSLER HAVE IMPROVISED SOME REPAIRS (6 TIMES) THAT HAD NOT RESOLVED THE PROBLEM. I HAVE DECIDED TO FILE LEGAL ACTION AGAINST THE DEALER AND CHRYSLER AFTER SEEING IN THE NHTSA COMPLAINT DATABASE THAT THIS IS A WIDESPREAD AND SYSTEMIC PROBLEM WITH THIS MODEL. IF YOU WANT TO JOIN THE EFFORT TO PURSUE ACTIONS USING THE "LEMON" OR ANY APPLICABLE LAW REQUEST A COMPLAINT RESEARCH OF THIS COMPLAINT RECORD TO HAVE ACCESS TO MY PHONE AND E-MAIL ADDRESS. HAVING A JOINT EFFORT WILL RESULT IN LOUDER AND MORE EFFECTIVE RESULTS TO DEFEND OUR RIGHTS AS CONSUMERS. *TR

WHILE SUV IS RUNNING ON THE ROAD AND / OR ON FULL STOP THE DASHBOARD LIGHTS TURN ON AND OFF SEVERAL TIMES WITHIN SECONDS, RPMS DECREASES, ENGINE STOPS AND AIR CONDITIONING TURN ON AND OFF. THIS CONDITIONS HAVE OCCURRED ALL AT THE SAME TIME OR IN COMBINATIONS. IN ONE OCCASION THE BATTERY WENT DEAD IN MIDDLE OF THE ROAD. THE DEALERSHIP HAS NOT BEEN ABLE TO FIND THE SOURCE OF THE PROBLEM. THE PROBLEM MAY OCCUR IN BUSY TRAFFIC POSING RISK OF CAR ACCIDENT. *JB

SINCE 4/24/07, MY 2005 JEEP GRAND CHEROKEE WILL INTERMITTENTLY FAIL TO START. THIS TYPICALLY HAS HAPPENED AFTER DRIVING IT THROUGHOUT THE DAY WITHOUT INCIDENT. (ONLY ONCE DID IT HAPPEN EARLY IN THE MORNING AFTER SITTING ALL NIGHT.) FOR THE FIRST TWO FAILURES, JUMPING THE BATTERY WAS SUCCESSFUL. THE THIRD INCIDENT, WHERE THE JUMP DIDN'T WORK, LED TO THE BATTERY BEING REPLACED, ALTHOUGH THE OLD BATTERY WAS NEVER DIAGNOSED AS FAULTY. WHEN THE CAR FAILED TO START WITH THE NEW BATTERY,THE KEYS WERE RE-CODED BY A JEEP DEALER. IT THEN FAILED TO START WITH THE NEWLY CODED KEYS. THE IGNITION WAS ELIMINATED AS A PROBLEM, AND THE STARTER WAS REPLACED (WITH AN AFTER-MARKET PRODUCT). WHEN THE CAR FAILED TO START AGAIN, THE STARTER WAS REPLACED A SECOND TIME (WITH A CHRYSLER PART) AND THE IGNITION ONCE AGAIN WAS DIAGNOSED AS WORKING. AFTER THE NEXT FAILURE TO START, A TEMPERATURE SENSOR IN THE TRANSMISSION WAS REPLACED. WHEN THE CAR AGAIN FAILED TO START, I WAS TOLD THE NEWLY REPLACED TEMPERATURE SENSOR WAS FAULTY, IT WAS BEING REPLACED, AND THE CAR WOULD BE READY THE NEXT DAY. NOW, THREE DAYS AFTER BEING TOLD THE CAR WOULD BE READY,I'M TOLD THAT NO ONE KNOWS WHAT THE PROBLEM IS, ALTHOUGH THE DIAGNOSTICS NOW INDICATE THERE IS A PROBLEM. I WAS TOLD BY THE CURRENT JEEP DEALER SERVICING IT THAT NO ONE COULD BE CONSULTED AT CHRYSLER UNTIL THE PROBLEM COULD BE REPLICATED. (ALTHOUGH IT IS A TIMELY PROCESS, THE PROBLEM HAS BEEN REPLICATED WHILE IN REPAIR.) IT IS NOW AUGUST 3, 2007, AND FOR THE LAST 102 DAYS MY GRAND CHEROKEE HAS BEEN IN AND OUT OF REPAIR FOR WEEKS AT A TIME. WHEN I HAVE HAD ACCESS TO IT, I HAVE NOT BEEN ABLE TO DRIVE IT WITH ANY CONFIDENCE. THE DEALER (NOT A JEEP DEALER) WHERE I PURCHASED THIS CAR HAS BEEN LOANING ME VEHICLES AND THEY HAVE BEEN EXCEPTIONAL IN THEIR CONCERN, DESPITE ANYONE'S ABILITY TO RESOLVE THIS. THEIR DAILY ATTENTION MY FAULTY VEHICLE IS THE ONLY REASON, AS A FIRST-TIME JEEP GRAND CHEROKEE OWNER, THAT I HAVE BEEN ABLE TO STAY ON THE ROAD TODAY. *TR

VEHICLE TRANSMISSION HAS ALWAYS MADE STRANGE CLUNKING NOISES. VEHICLE BEGAN TO DROP OUT OF GEAR WHILE DRIVING AND THEN FINALLY (AND CURRENTLY) WILL COMPLETELY SHUT OFF WHILE DRIVING. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND DEALERSHIP SAYS THAT THEY CANNOT DUPLICATE THE PROBLEM. A CUSTOMER SERVICE MANAGER DID TELL ME THAT JEEP IS AWARE OF THE PROBLEM AND THIS IS A COMMON PROBLEM AMONG V8 MODELS SUCH AS MINE BUT THAT THEY JUST DO NOT KNOW HOW TO FIX IT SO THEY HAVE NOT YET ISSUED A RECALL. HOWEVER, JEEP IS PUTTING SO MANY PEOPLE AT RISK OF AN ACCIDENT. NOT ONLY THE VEHICLE DRIVE BUT EVERYONE ELSE ON THE ROAD AROUND THE VEHICLE. THE VEHICLE NOW SHUTS OFF WHILE IN MOTION DRIVING ON A FAIRLY REGULAR BASIS BUT WITH NO CONSISTENT PATTERN. $34,000 DOLLARS WORTH OF WORRY. *JB