NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
927 reportsClear category filter103,000 miles · Dec 7, 2013
Electrical SystemPower Train
AFTER WE HAD THE FOLLOWING RECALL DONE. REPORT RECEIPT DATE: MAY 07, 2013 NHTSA CAMPAIGN NUMBER: 13V175000 COMPONENT(S): ELECTRICAL SYSTEM , POWER TRAIN THE VEHICLE HAS FAILED TO BE PUT INTO 4 WD NEUTRAL OR VISA VERSA, NOT ALLOWED TO BE PUT INTO DRIVE. WE TOW BEHIND MY MOTORHOME. IT HAPPENED THE FIRST TIME WE TRI…
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AFTER WE HAD THE FOLLOWING RECALL DONE. REPORT RECEIPT DATE: MAY 07, 2013 NHTSA CAMPAIGN NUMBER: 13V175000 COMPONENT(S): ELECTRICAL SYSTEM , POWER TRAIN THE VEHICLE HAS FAILED TO BE PUT INTO 4 WD NEUTRAL OR VISA VERSA, NOT ALLOWED TO BE PUT INTO DRIVE. WE TOW BEHIND MY MOTORHOME. IT HAPPENED THE FIRST TIME WE TRIED TO TOW IT, IT WENT INTO NEUTRAL BUT WOULD NOT COME BACK OUT EASILY. AFTER ~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
NHTSA ODI #10555181
56,420 miles · Dec 2, 2013
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). AFTER THE RECALL REPAIR, THE SERVICE FOUR WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TE…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). AFTER THE RECALL REPAIR, THE SERVICE FOUR WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE TRANSFER CASE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT PERFORMED THE REPAIR HOWEVER, THE TRANSFER CASE MOTOR FAILED APPROXIMATELY ONE MONTH LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,420. UPDATED 02/27/14*LJ THE CONSUMER STATED THE TRANSFER CASE MOTOR WAS REPLACED 3 TIMES.
NHTSA ODI #10554318
104,000 miles · Dec 1, 2013
Electrical SystemPower Train
I RECENTLY TOOK MY JEEP INTO THE DEALER SERVICE CENTER TO REMEDY THE LAST RECALL PERTAINING TO THE SOFTWARE FLASH OF THE FINAL DRIVE CONTROL MODULE. THE DAY BEFORE I TOOK MY JEEP IN I HAD USED THE 4 WHEEL DRIVE LOW. MY JEEP SHOWED NO SYMPTOMS OF THE RECALL AND HAD NO PROPER INCIDENTS YET I DECIDED TO TAKE IT IN TO HAVE THE TASK…
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I RECENTLY TOOK MY JEEP INTO THE DEALER SERVICE CENTER TO REMEDY THE LAST RECALL PERTAINING TO THE SOFTWARE FLASH OF THE FINAL DRIVE CONTROL MODULE. THE DAY BEFORE I TOOK MY JEEP IN I HAD USED THE 4 WHEEL DRIVE LOW. MY JEEP SHOWED NO SYMPTOMS OF THE RECALL AND HAD NO PROPER INCIDENTS YET I DECIDED TO TAKE IT IN TO HAVE THE TASK COMPLETED TO AVOID ANY FUTURE PROBLEMS. SINCE THE DAY I TOOK IT IN (10/5/2013) I HAD NOT USED MY 4 WHEEL DRIVE LOW UNTIL THANKSGIVING DAY. WHEN I WENT TO USE IT THE TRANSFER CASE DID ABSOLUTELY NOTHING AND THE MESSAGE "SERVICE 4WD SYSTEM" APPEARED ON THE DASH. I HAVE ASKED THE DEALERSHIP TO TAKE A LOOK AT IT AND HAVE GOTTEN NOWHERE EXPECT TO BE TREATED RUDELY AND HAVE THEM EXTREMELY RESISTANT TO LOOKING INTO THE PROBLEM. WITHOUT EVEN LOOKING AT MY VEHICLE THEY KEPT TELLING ME THAT THE ISSUE I AM EXPERIENCING HAD NOTHING TO DO WITH THE FLASH AS THEY CLAIM THE FLASH AFFECTED THE TRANSMISSION PARK POSITION SENSOR. WHEN I READ THE TAB "N23" IT PRECISELY NAMES THE TRANSFER CASE AS THE AFFECTED COMPONENT. PLEASE HELP. PLEASE! *TR
NHTSA ODI #10554278
138,355 miles · Nov 20, 2013
Electrical System
MY CAR WOULD NOT START AND IT IS UNKNOWN AS TO THE REASON FOR WHY THIS IS HAPPENING. THE BATTERY IS FINE, ALTERNATOR AND ALL TESTS ARE JUST FINE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND THIS HAPPENS RANDOMLY WITH NO REASON (AT HOT OR COLD TEMPS). THE MECHANICS ARE UNABLE TO FIND A REASON FOR THIS. THERE IS NO CRANKING W…
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MY CAR WOULD NOT START AND IT IS UNKNOWN AS TO THE REASON FOR WHY THIS IS HAPPENING. THE BATTERY IS FINE, ALTERNATOR AND ALL TESTS ARE JUST FINE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND THIS HAPPENS RANDOMLY WITH NO REASON (AT HOT OR COLD TEMPS). THE MECHANICS ARE UNABLE TO FIND A REASON FOR THIS. THERE IS NO CRANKING WHEN THIS HAPPENS BUT ALL LIGHTS BOTH INSIDE AND OUT ARE WORKING. NEED ANSWERS!! AS I CAN NO LONGER BE STRANDED IN DIFFERENT LOCATIONS. *TR
NHTSA ODI #10553090
23,994 miles · Nov 19, 2013
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, SHE NOTICED THAT THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES. IN 2009, THE INSTRUMENT CLUSTER WAS REPLACED AND THE FAILURE RECURRED THREE MONTHS LATER. THE VE…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, SHE NOTICED THAT THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES. IN 2009, THE INSTRUMENT CLUSTER WAS REPLACED AND THE FAILURE RECURRED THREE MONTHS LATER. THE VEHICLE WAS NOT RECENTLY REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 23,994.
NHTSA ODI #10552881
57,000 miles · Nov 11, 2013
Electrical SystemVisibility
THE SUNROOF/MOONROOF DOES NOT SET APPROPRIATELY WHEN CLOSED AND CAUSES WATER LEAK AND SUBSEQUENT WATER DAMAGES. THIS ALSO LEADS TO THE DRAINAGE LINES TO CLOG UP AND CAUSES WATER TO BACKUP INTO SENSITIVE ELECTRICAL COMPONENTS WITHIN THE ROOF. MY MAPLIGHT AND HOMELINK BUTTONS ALONG WITH THE SUNROOF ENGINE AND BUTTONS HAVE ALL FAIL…
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THE SUNROOF/MOONROOF DOES NOT SET APPROPRIATELY WHEN CLOSED AND CAUSES WATER LEAK AND SUBSEQUENT WATER DAMAGES. THIS ALSO LEADS TO THE DRAINAGE LINES TO CLOG UP AND CAUSES WATER TO BACKUP INTO SENSITIVE ELECTRICAL COMPONENTS WITHIN THE ROOF. MY MAPLIGHT AND HOMELINK BUTTONS ALONG WITH THE SUNROOF ENGINE AND BUTTONS HAVE ALL FAILED TO OPERATE AS A RESULT OF WATER DAMAGES. PLEASE REQUEST A RECALL ON THIS AS THERE IS A DATABASE OF CONSUMERS WITH SIMILAR COMPLAINTS. *TR
NHTSA ODI #10551729
50,000 miles · Oct 4, 2013
Electrical System
INSTRUMENT CLUSTER LIGHTS ALL LIGHT UP AT THE SAME TIME. SPEEDOMETER AND RPM INDICATOR DROP TO ZERO. THEN ALL INSTRUMENT CLUSTER LIGHTS GO OUT COMPLETELY. THIS KEEPS OCCURRING AT 10SEC TO 10 MINUTE INTERVALS. VEHICLE HAS TO BE STOPPED, AND TURNED OFF FOR THE PROBLEM TO GO AWAY. NEXT DAY, SAME THING ALL OVER AGAIN. A QUICK SEA…
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INSTRUMENT CLUSTER LIGHTS ALL LIGHT UP AT THE SAME TIME. SPEEDOMETER AND RPM INDICATOR DROP TO ZERO. THEN ALL INSTRUMENT CLUSTER LIGHTS GO OUT COMPLETELY. THIS KEEPS OCCURRING AT 10SEC TO 10 MINUTE INTERVALS. VEHICLE HAS TO BE STOPPED, AND TURNED OFF FOR THE PROBLEM TO GO AWAY. NEXT DAY, SAME THING ALL OVER AGAIN. A QUICK SEARCH OF THE INTERNET REVEALS THAT THIS IS NOT AN ISOLATED INCIDENT. THE VEHICLE HAS BEEN IN TO THE DEALER SEVERAL TIMES, AT A COST OF HUNDREDS OF DOLLARS. THE DEALER TELLS ME THIS IS NOT A KNOWN PROBLEM. THERE IS A CURRENT RECALL FOR THE 2014 JEEP GRAND CHEROKEE FOR THIS EXACT SAME PROBLEM. IN 9 YEARS CHRYSLER HAS STILL NOT MANAGED TO FIX THE PROBLEM. THEY DENY THERE IS A PROBLEM ON MY VEHICLE, BUT ACCEPT THAT THE EXACT SAME PROBLEM EXISTS ON THE 2014 MODEL? THIS IS A DANGEROUS SITUATION FOR WHICH CHRYSLER SHOULD BE HELD RESPONSIBLE. A RECALL IS REQUIRED TO THE THOUSANDS OF JEEP GRAND CHEROKEES PRIOR TO THE 2014 MODEL THAT ARE EXPERIENCING THE SAME ISSUE. *TR
NHTSA ODI #10546713
160,000 miles · Sep 23, 2013
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN).THE CONTACT NOTICED THAT AFTER THE RECALL SERVICE, THE GEAR FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE REPAIRS WERE MADE…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN).THE CONTACT NOTICED THAT AFTER THE RECALL SERVICE, THE GEAR FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE REPAIRS WERE MADE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA ODI #10544984
120,500 miles · Aug 22, 2013
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE HESITATED TO START AND THE IGNITION MADE A CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE MECHANIC TO HAVE A DIAGNOSTIC PERFORMED. THE STARTER AND THE IGNITION SWITCH WERE REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MA…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE HESITATED TO START AND THE IGNITION MADE A CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE MECHANIC TO HAVE A DIAGNOSTIC PERFORMED. THE STARTER AND THE IGNITION SWITCH WERE REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,500 AND THE CURRENT MILEAGE WAS 121,200.
NHTSA ODI #10536621
40,523 miles · Aug 18, 2013
Electrical SystemExterior Lighting
INTERMITTENTLY, ALL LIGHTS FLICKER OFF AND ON. AFFECTED LIGHTS INCLUDED EXTERNAL LIGHTS INCLUDING HEADLAMP, FRONT & REAR MARKER LIGHTS, LIC PLATE ILLUM; PLUS THE INTERNAL LIGHTING THAT INCLUDED GUAGES, DASHBOARD PANEL LIGHTING, ETC. FLICKERING HEADLIGHTS WERE SERIOUS DISTRACTION TO MOTORISTS AHEAD OF ME AND APPROACHING, CAUSIN…
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INTERMITTENTLY, ALL LIGHTS FLICKER OFF AND ON. AFFECTED LIGHTS INCLUDED EXTERNAL LIGHTS INCLUDING HEADLAMP, FRONT & REAR MARKER LIGHTS, LIC PLATE ILLUM; PLUS THE INTERNAL LIGHTING THAT INCLUDED GUAGES, DASHBOARD PANEL LIGHTING, ETC. FLICKERING HEADLIGHTS WERE SERIOUS DISTRACTION TO MOTORISTS AHEAD OF ME AND APPROACHING, CAUSING ONE OTHER VEHICLE TO GO OFF THE ROAD. THIS JEEP ONLY HAS A LITTLE OVER 40K MILES. AFTER RESEARCHING SIMILAR INCIDENTS ONLINE, OWNER ORDERED AND REPLACED THE TURN SIGNAL MULTI-FUNCTION SWITCH ASSEMBLY (MF SWITCH), WHICH COST $89.99 FROM ADVANCED AUTO PARTS. AFTER REPLACEMENT OF THE MF SWITCH, AND REASSEMBLY OF THE STEERING COLUMN COVER OVER THE MF SWITCH, THEN RECONNECTING THE BATTERY AND A TEST DRIVE, THE PROBLEM APPEARED TO BE CORRECTED. AFTER OVER A MONTH OF DRIVING SUBSEQUENT TO REPAIR, THE PROBLEM HAS NOT RECURRED. CHRYSLER-JEEP OUGHT TO BE ALERTING CUSTOMERS OF THIS COMMON PROBLEM AND REPLACING THESE DEFECTIIVE MF SWITCHES TO PREVENT INCIDENTS. SINCE THERE ARE NUMEROUS COMPLAINTS, THE MANUFACTURER COULD BE CULPABLE AND LIABLE. OWNERS CAN DO THIS REPAIR THEMSELVES, BUT YOU NEED TO GET THE RIGHT PART FOR YOUR OPTIONS, AS WELL AS A COUPLE OF SPECIAL SCREWDRIVERS THAT HAVE THE STAR TYPE HEADS. *TR
NHTSA ODI #10535949
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗