Back glass shattered spontaneously. It is on Jeep website that it is know to be a manufacturer of defect. Dodge/Jeep will not repair or offer any assistance. It's a 2023 Jeep gladiator milage is under 30,000 miles. It garage kept and only driven 1 day a week and sometimes not even that.
2023 Jeep Gladiator
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2023 Jeep Gladiator do not stand out strongly from the model-year median of 23.
About this comparison →How this year compares
Owner complaints by model year
Compare all Gladiator years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 7 of 56 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
5 reportsMy vehicle was off and parked in my driveway, my dogs were alerting to something outside and I looked out to see the front end of my vehicle in flames, by the time the fire department got here, there was nothing left but a shell.
On [XXX], I purchased a 2023 Jeep Gladiator from Lakeland Chrysler, Dodge, Jeep Ram in Lakeland, Florida. At the time of purchase. I purchased a 36K/3 Year Bumper to Bumper warranty on the vehicle. After purchasing the vehicle, I noticed that several lights would come on in the vehicle. So I took the vehicle to the shop. The ve…
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On [XXX], I purchased a 2023 Jeep Gladiator from Lakeland Chrysler, Dodge, Jeep Ram in Lakeland, Florida. At the time of purchase. I purchased a 36K/3 Year Bumper to Bumper warranty on the vehicle. After purchasing the vehicle, I noticed that several lights would come on in the vehicle. So I took the vehicle to the shop. The vehicle was taken to Posner Park Chrysler, Dodge, Jeep , RAM. A diagnostic test was completed, and they informed me that the airbags were inoperable, and the harnesses were sliced. The front door lock was also not working as well as other items. There was no way for me to know that the airbags were in that type of shape when I purchased the vehicle. I contacted Lakeland Jeep and spoke to about 5 managers as well as my salesperson Kyle. Justin Purdy asked me to forward the paperwork to his email and ii did do so. The problem is that I was sold a vehicle that was unsafe, and I purchased a warranty to cover the cost of the repairs. No one from Lakeland Jeep has contacted me back about this situation. I have spent $2,600 in repairs that I should not have had to pay. I am filing this complaint because this is not the proper way to deal with customers. I going to take the appropriate actions against this dealership starting today. I should not have had to pay this amount of money for these repairs. The warranty did not cover the repairs. The dealership should have made sure the vehicle was inspected prior to selling this vehicle to me. I have pictures of the vehicle prior to purchase that was on the dealership’s website. I have screen shots of the vehicle. I have my bill of sale which contains the warranty that was purchased. This is unfair and unethical. I am not happy about how I have been treated and I am not happy with the fact that I was driving a vehicle without all the safety equipment in place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This is in regards to the current NHTSA investigation PE24024. I work at an automotive repair shop in Fort McMurray, Alberta, Canada. We have a customer with a number of Jeep Gladiators that they use for their business (surveying on a local mine site). We have had six of them come in and we have noted that it seems like the r…
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This is in regards to the current NHTSA investigation PE24024. I work at an automotive repair shop in Fort McMurray, Alberta, Canada. We have a customer with a number of Jeep Gladiators that they use for their business (surveying on a local mine site). We have had six of them come in and we have noted that it seems like the relays in the under hood fuse panel appear to have been hot/overheating. See attached pictures. I have no idea if this is related, of course, but I did want to submit the pictures for your review. We have been unable to determine why the relays are doing this. Note that I am not the owner of the VIN provided.
The gladiator doors do not seal right. When I take this brand new truck through the car wash, every time I get water spraying through the bottom of the door onto my leg. It is not safe to have water spray getting into a vehicle. I am scared for what happens when I drive it in the rain.
Official recalls
626V363000 · Steering:hydraulic Power Assist:pump
Jun 4, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Consequence & remedy
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
24V652000 · Electrical System: Instrument Cluster/panel
Sep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
24V199000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column
Mar 14, 2024
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Steering:column
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
23V641000 · Power Train:manual Transmission
Sep 18, 2023
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: A disabled rearview image can decrease the driver's visibility of the rear view, and disabled reverse lights may not alert others that the vehicle is reversing, increasing the risk of injury or crash.
Remedy: Dealers will replace the gear position sensor, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 92A.
23V263000 · Fuel System, Diesel:delivery:fuel Pump
Apr 13, 2023
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Consequence & remedy
Consequence: Fuel pump failure can result in an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.
23V116000 · Power Train:clutch Assembly
Feb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE24024 · Underhood Fires
Opened Sep 6, 2024 · No close date supplied
Status: open (inferred from source dates) · Steering:hydraulic Power Assist:pump
The Office of Defects Investigation (ODI) has received 9 Vehicle Owner's Questionnaire (VOQ) reports, 1 Death and Injury report, and multiple field reports alleging incidents of engine compartment fires in model year (MY) 2021-2023 Jeep Wrangler and Gladiator vehicles. The majority of the reports describe a fire occurring while the ignition in the vehicle was in an ‘OFF’ state with a suspected origin at the passenger front side of the engine compartment. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupant injury, injury to persons outside the vehicle, and property damage, with little to no warning. ODI has contacted the vehicle manufacturer, Fiat Chrysler Automobiles (FCA), and learned of several thermal events originating at the power steering pump electrical connector in recent model year Jeep Wrangler and Gladiator vehicles. The location of the pump connector is located at the passenger front side of the engine compartment, coinciding with the majority of fire reports known to ODI. ODI is opening this Preliminary Evaluation (PE) to assess the cause, scope, and frequency of the alleged defect. To review the ODI reports cited in the Opening Resume ODI Report Identification Numbers document, go to NHTSA.gov.
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