2022 Jeep Gladiator

In the early afternoon hours of July 5, 2024, our 2022 jeep gladiator rubicon with only 18,000 miles spontaneously combusted in our driveway after being parked there for just under 24 hours. While working in the yard, my husband noticed thick black smoke coming from the engine. The smoke quickly turned into flames then rapidly intensified as it spread throughout the engine, cabin and then ultimately the entire jeep. The jeep was a total and complete loss with Jeep claiming no responsibility whatsoever. We have over $60,000 in damages to our home, driveway, landscaping and soil (PFAS) from the fire, NOT including the jeep itself. Note *The engine light did go on about a month prior to the fire, which from what we were told by Jeep service dept, was due to multiple misfires. This issue was resolved immediately. After the fire, the jeep was inspected by our insurance company and also by Jeep. Because the fire was so intense and quickly spread, there wasn’t anything left. Jeep never returned our calls and never once tried to make things right! Our safety was at risk for obvious reasons. The Jeep spontaneously started on fire due to no fault of our own. Had we not have been home, or had the Jeep been parked in our garage, facing the garage or the fire started at night while we were sleeping, the outcome would have been quite different. The damage it DID do to our property along with the mental anxiety and stress of trying to pay for repairs is significant enough without actually having our house burn down to the ground. This is unacceptable! Jeep needs to take responsibility!

The High-Pressure Fuel Pump (HPFP) failed while I was entering a downhill curve on a paved but narrow mountain road with no shoulder. The HPFP had been under an active recall, (Y78 / NHTSA 21V-880) but every time we went in for service our Jeep dealership said a remedy was not yet available. When I asked if it was safe to drive, they said yes, continue to drive the vehicle and that they would call us when a remedy became available. Not very sage advice. The failure happened while we were on vacation in a remote area of New Mexico, four hours away from home. An unrecognizable warning light flashed but did not remain on. The engine remained running, but the HPFP failure caused a complete loss of power to the engine and transmission. Steering became difficult. I gently braked and coasted to a safe spot. Luckily that spot was a forest service road about a quarter of a mile from where the Jeep lost power. We had the vehicle towed to the nearest Jeep Dealership. They confirmed that the HPFP failed. It took 2 months for Fiat Chrysler Automobiles N.V. (FCA), and that dealership to address the HPFP issue. At the end of 2 months, they called and said the vehicle was fixed and ready. While driving home from the dealership a check engine light came on. That was [XXX]. We had the vehicle towed to our local Jeep dealership. Our dealership checked and said that there were still metal shavings in the fuel system. Our dealership and FCA have not found a solution and our Jeep is still inoperable and setting at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the vehicle experienced the death wobble and briefly vibrated and swayed from side to side. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering dampener. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed failures with all four shocks and steering rods. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

I took my vehicle(2022 Jeep Gladiator)in for service on [XXX] for repair relating to a clutch recall 19A/NHTSA 23V-116, also a second E-Brake repair(previous repair was completed under the 36k mile warranty), oil change, inspection and tire rotation. The part for the recall was order and the replacement part for the recall was installed by Marburger Chrysler, Dodge Jeep, Ram Dealership(Shelby, North Carolina) about a week later. During the test drive by the certified mechanic, the new clutch failed rendering my vehicle inoperable and unsafe to drive. As of today, August 13, 2024, the part to repair my vehicle and fix for my vehicle is not available and my Jeep Gladiator has been parked at the dealership for almost three months. The dealership and manufacturer have failed and been unable to provide reliable remedy for my vehicle. I have been notified by the dealership that a remedy is currently unavailable for my vehicle. I have also contacted the recall center for JEEP and they contacted the dealership on July 30, 2024. The dealership and JEEP were unable to provide a remedy for the fix on my safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Jeep Gladiator. The contact stated while driving at various speeds, the vehicle jerked and shifted aggressively. The vehicle would rev and jerked forward. The contact mentioned the failure occurred for several weeks. On a most recent occasion, the contact stated that while driving at an undisclosed speed and making a right turn, the contact heard an abnormal snap coming from the front of the vehicle causing control of the vehicle to be lost. The contact mentioned that the front tires were inwards and the front axle fractured. As a result, the contact crashed into the truck and the vehicle came to a stop. A police report was filed. No injuries were reported. The vehicle was towed to an impound lot. The vehicle was then towed to a collision center where it was diagnosed that the axle and front passenger fender flare needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000.

The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle could not be shifted out of neutral. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed as a failure with the clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,137. Parts distribution disconnect.

The engine turned off while driving multiple times. Unexpected loss of engine power while at highway speeds forced us to maneuver to shoulder on busy highway in 70 mph zone. The dealership service team has not been able to reproduce the event or confirm it happened. The dealership service team inspected the vehicle. There were no warnings, lights, or symptoms before or after, that would have indicated the engine power loss event to us before or after the event occurred, in any of the occurrences.

On [XXX], traveling at the speed limit of 70mph, crossing from Illinois to Indiana my Rear Locker engaged light came on, on the dashboard. I immediately pressed the disengage button... The warning light came on, flashing, but never indicated that the rear locker was disengaged. I then immediately pulled over the vehicle at a safe location. Where i tried unsuccessfully to disengage the locker... I ended up turning the vehicle off, waiting a few minutes, and then turning it back on. The warning light did not initially turn back on. Three more times on the way back on that day, it did turn back on. The third time it never did turn off. I performed a few tests to make sure the Locker was not actually engaged. However, the system continues to tell me that the Rear Locker is engaged. Even though it is not engaged... I'm concerned that the control system for the Rear locker is compromised and poses a substantial risk to drive on the highway in its current condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Jeep Gladiator. The contact stated that the front passenger’s side seat bolster had fractured, and the occupant was no longer secured in the seat. Also, while driving over bumps in the road, the vehicle was swaying side to side causing the vehicle to become unstable and difficult to steer. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 15,000.