IllustrationMy 2021 Jeep Gladiator received the 19A Clutch Recall in late June 2024. The recall was issued due to clutch pressure plates disintegrating, blowing a hole in the transmission housing, and causing vehicle fires. Upon return, my vehicle was unable to drive smoothly. After further investigation, I determined that if the clutch an…
Read full complaint
My 2021 Jeep Gladiator received the 19A Clutch Recall in late June 2024. The recall was issued due to clutch pressure plates disintegrating, blowing a hole in the transmission housing, and causing vehicle fires. Upon return, my vehicle was unable to drive smoothly. After further investigation, I determined that if the clutch and throttle were operated concurrently, the engine would shut off. The engine would shut off anywhere between 1 MPH and highway speed causing issues with operating hydraulically assisted systems (power brakes and power steering). In practice, this led to the engine shutting off between most gear shifts causing a jerky driving condition due to the engine needing to clutch start itself. I did not test how well the steering or brakes worked while the engine was shut off due to safety concerns. While pulling into my driveway, I momentarily lost control of the vehicle when the engine died while traveling at low speed and with the steering wheel turned. I lost power steering and was unable to correct the direction in travel before driving onto my lawn. I returned the vehicle to the dealership and replicated the issue for them. They confirmed the issue was present. The issue was determined to be a faulty ECU flash causing the issue. A revised flash was made available to dealerships 7/12/24 and installed in my vehicle 7/15/24. Component that Failed: Faulty ECU flash Safety: The vehicle's engine would shut off while moving Reproduced by Dealership: Yes Inspected by Manufacturer: No Warning lights or messages: No Additional Info: I have been in contact with other owners with the same issue. This faulty ECU flash seems to only have had this effect on 2021 models. The following is personal input. I hope the irony is not lost on you all that a safety recall fix caused an arguably more pronounced and repeatable safety problem. Additionally, I notified Jeep Cares that this could kill or injure someone and they told me to send Chrysler a letter.