2021 Jeep Gladiator

Without any warning and after about 7 minutes of driving, Jeep turned off while driving at about 40 mph. There were no dash lights or warnings and the Jeep has never had an issue or any other symptom previously. Would not start and had to be towed. 8 hours later it was still in a crank no start condition. Both batteries were fully charged so not a battery issue. I'm a long time Jeep owner, VP of the Middle Peninsula Jeep Association LLC and fairly well versed in Jeep mechanics. I only say that to let you know that I have a lot of experience with Jeeps, was able to exclude certain causes and have not encountered thisnwith any of my previous Jeeps. Jeep is in show condition and meticulously cared for. The day after vehicle shut off, all dash lights and windows also stopped working so issue also caused batteries to fully drain. Dealership says it is needs a new PDC. I strongly suspect this is due to manufacturer defect related to PCM and some of manufacturing defects associated with COVID-era manufacturing issues. Uncertain if it could also be related to other open recall. Vehicle has less than 50K on it. It really doesn't feel right that just a large component would go out on such a new Jeep and definitely isn't in accordance with the quality I've come to know and expect when owning other Jeeps. Would appreciate anything you can do to assist. On another note, about half of the Gladiators I see have the 3rd brake light out (mine included). Any idea what the issue could be with that as I also have to get that replaced, too. Many thanks!

I am writing regarding my 2021 Jeep Gladiator Mojave, which recently suffered engine damage due to a faulty head gasket. I understand the vehicle is approximately 5,000 miles over the 60,000-mile warranty; however, I believe this issue should not be my financial responsibility given the circumstances. At around 60,000 miles, I brought my Jeep in for a full service and inspection to ensure it was in top condition. I was informed at that time that everything looked fine and that there were no issues to address. Since then, I’ve continued to maintain the vehicle properly and drive it with care. The sudden head gasket failure, which ultimately led to engine damage, came as a complete surprise. This situation has been extremely difficult — not only because of the unexpected cost, but also because this Jeep was meant to be my long-term vehicle. My family and I have been loyal Mopar customers for years, and I’ve always trusted in the quality and reliability of your vehicles and service network. Given that I sought professional service and maintenance through authorized channels, and that no issues were identified at the time, I kindly request that Mopar consider a goodwill repair or assistance. I don’t believe it’s fair to be held financially responsible for a mechanical failure that likely existed but went undetected during a recent inspection. I’m grateful that nothing happened to me on the road, as I was unaware of the developing problem under the hood. I truly hope Mopar can stand behind its reputation for integrity, safety, and customer care by helping me through this situation. Thank you for your time, understanding, and continued support. I look forward to hearing from you soon.

Gladiator on 3rd transmission and likely to need a 4th now at 26,000 miles. Each one failed the same way. The second gear in the manual transmission starts occasionally popping out of gear while driving and progresses in frequency over time to the point that it is impossible to keep in second gear at all. This may result in unsafe conditions such as loss of control of the vehicle. Each of my first two transmissions which were replaced were inspected by dealership technicians and the problem found to be easily repeatable. On tearing down of the transmission, pieces of internal components such as synchros were found to be disintegrated. I believe the transmissions were inspected by engineers from Jeep or its parent company though no findings were made available to myself. There were no warnings beyond the gradual escalation of the issue itself. The problem started happening at about 8000 to 10,000 miles on each transmission.

The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the transmission shifted abnormally roughly. Additionally, the contact stated that the transmission was slipping, and the vehicle was jerking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the check engine warning light illuminated while driving to the dealer, and the dealer reset the code. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 119,000.

The contact owns a 2021 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, the messages to "Turn Off Vehicle and Let the Clutch Cool Down", "Clutch Hot Performance Limited", and "Reduce Clutch Use" were displayed on the instrument panel. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was serviced under an unknown NHTSA Campaign Number; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 85,159.

Brought vehicle in for new tires. Upon inspection it was found that the rear axle seal was leaking. Contacted Jeep customer service and was told vehicle had no recalls. I state that there was a Customer Service Notification for this issue and was told there was not. Was told vehicle was out of warranty and was at was at my expense. Told the service rep that this issue was brought up when it was in warranty and was told by dealership that it wasn't an issue. Customer rep then told me i needed to get a second opinion at that time and that there was nothing that could be done.

[XXX] 2021 Jeep Gladiator had a recall on the rear axle seal leak they told me the parts were on back order and the dealership allowed the recall to time out. When they ordered them I took it in and they said the parts were the wrong parts and needed to reorder them. Jeep will rev up to around 7000 rpms and hesitates to go up steep hills. Power stearing fluid keeps leaking from somewhere. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Jeep Gladiator. The contact stated that upon entering the vehicle and turning the ignition, the vehicle displayed signs of electrical power but failed to start as expected. The contact stated that the message "Service transmission - Continue to drive - Do not shift or turn the vehicle off until you reach your desired location as you may not be able to shift again" was displayed and the contact was unable to disengage the Accessory mode. The service transmission warning light was illuminated. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.

2021 Jeep Gladiator at 43K miles brought in for oil change. Lube tech noticed that the right rear axle seal was leaking fluid with fluid sprayed over the inner wheel and nearby assembly. FSA Customer Satisfaction Notification states to reference CSN 26A and that the recommended remedy is to replace the right rear shaft. If not repaired/replaced, this could lead to damage to the transmission. I contacted my local dealership who informed me that my vehicle had no open recalls, even though Jeep forums state the problem is affecting thousands of Gladiators like mine.

The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.