2020 Jeep Gladiator

OUR 2020 JEEP GLADIATOR HAS A DEFROST ISSUE ONLY DEFROSTS CENTER AND IN WINTER WEATHER CONDITIONS SNOW BUILDS UP IN THE VIEW OF THE DRIVER THERE ARE MANY COMPLAINTS ON THE JEEP FORUMS. AIR FLOW ONLY COMES OUT OF CENTER VERY LITTLE ON DRIVERS SIDE AND LITTLE ON PASSENGER SIDE. BROUGHT TO DEALERSHIP TO HELP WITH ISSUE. THEN WAS TOLD THAT'S HOW IT'S DESIGNED. DUE TO SAFETY MY WIFE WILL NOT DRIVE LONG DISTANCE WHEN IT SNOWS JUST FIGURED ON ALL ISSUES JEEP WOULD HAVE A FIX FOR .

I NOTICED A STRONG BURNING SMELL DRIVING MY 2020 JEEP GLADIATOR WHILE DRIVING A FOREST ACCESS ROAD IN COLORADO. WHEN I TURNED THE CAR OFF AND THEN BACK ON AGAIN THE CAR FAILED TO MOVE WHEN PUT INTO GEAR. AFTER MULTIPLE ATTEMPTS - THE JEEP WOULD GO INTO GEAR BUT THE WHEELS NEVER ENGAGED. IT WAS TOWED FROM THE MOUNTAINS TO THE DEALER IN DENVER WHERE IT WAS DISCOVERED THAT THE CLUTCH WAS "CHARRED". THE JEEP HAD 16,000 MILES ON IT.I HAVE DRIVEN MANUAL TRANSMISSIONS MY ENTIRE LIFE (I AM 60 YRS OLD) AND NEVER HAD A CLUTCH GO UNDER 100K ON 6 VEHICLES

FRONT WINDSHIELD DEFROSTER DESIGN IS [XXX]. IT ONLY BLOWS AIR STRAIGHT UP THE CENTER. SO, WHERE THE DRIVER LOOKS, WHERE THE PASSENGER LOOKS, AND THE WIPERS THEMSELVES, DOES NOT GET DEFROSTED. ALWAYS COVERED IN ICE. I NEED TO STOP AND SCRAPE THE WINDSHIELD EVERY 10-15 MINUTES, EVEN WITH THE DEFROSTERS ON HIGH. HORRIBLE, AND VERY UNSAFE DESIGN, BY JEEP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I'VE OWNED MY GLADIATOR 6 MONTHS. I HAVE PUT JUST OVER 6,000 MILES ON IT, AND SINCE THE FIRST WEEK, IT HAS DRIVEN LIKE COMPLETE GARBAGE. IT WANDERS ALL OVER THE ROAD, AND CONSTANTLY NEEDS OVER STEER CORRECTION TO KEEP THE VEHICLE GOING STRAIGHT. AFTER DOING SOME LIGHT INVENSTIGATION, JEEP KNOWS THAT THIS IS A WIDE SPREAD ISSUE. THEY ISSUED A TSB REPAIR FOR THIS PROBLEM, AND I HAVE HAD IT COMPLETED. ONCE COMPLETED, THERE WAS NO NOTICEBLE DIFFERENCE. IF ANYTHING IT WAS WORSE. DRIVER FATIGUE IS EXPERIENCED WITH EVERY RIDE IN THE VEHICLE. IT HAS STEERING DEAD SPOTS AT 10 AND 2 ON THE STEERING WHEEL. THE STEERING WHEEL IS LIMP AND UNRESPONSIVE.

THE STEERING WHEEL ON MY JEEP GLADIATOR HAS A LOT OF PLAY WHICH ALLOWS THE STEERING WHEEL TO TURN LEFT AND RIGHT WITHOUT THE WHEELS MOVING. AND ALSO THE WHEELS CAN MOVE LEFT AND RIGHT WITHOUT TURNING THE STEERING WHEEL. YOU HAVE TO CONSTANTLY CORRECT THE STEERING. I CONTACTED A LOCAL DEALERSHIP IN MAY OF 2020 ABOUT MY CONCERN BUT WAS TOLD IT WAS NORMAL. RECENTLY FCA CONTACTED ME ABOUT A FIX WHICH INVOLVED REPLACING THE STEERING GEAR BOX. HOWEVER I'M HAVING TROUBLE GETTING THE REPAIR PERFORMED.

BOTH LATCHES ON MY 2020 JEEP GLADIATOR SOFT TOP INADVERTENTLY UNLATCHED WHILE DRIVING ON INTERSTATE AT APPROXIMATELY 75 MPH, CAUSING THE TOP TO START OPENING. DRIVER AND PASSENGER GRABBED TOP AND CONDUCTED EMERGENCY STOP ON SHOULDER OF INTERSTATE TO KEEP THE SOFT TOP FROM FULLY OPENING. THE INADVERTENT OPENING OCCURRED THREE TIMES IN SPAN OF 15 MINUTES AT INCREASINGLY SLOWER SPEEDS. TO CONTINUE OUR TRIP, WE WERE ABLE TO SECURE THE SOFT TOP TO WINDOW FRAME WITH BUNGEE STRAPS INSTALLED OVER THE LATCHES TO KEEP LATCHES IN PLACE. CONCERNED THAT AN INADVERTENT OPENING OF THE SOFT TOP AT INTERSTATE SPEED MIGHT CAUSE DRIVER TO LOOSE CONTROL OF VEHICLE WHILE DEALING WITH GRABBING THE SOFT TOP AT HIGH SPEED, STRUCTURAL DAMAGE TO TOP, AND/OR POTENTIAL FOR SOFT TOP TO DEPART THE JEEP AND DAMAGE VEHICLES DRIVING BEHIND. THE STRUCTURAL ISSUES APPEARS TO BE WITH THE DESIGN OF THE TWO LATCHES THAT SECURE THE SOFT TOP TO WINDOW FRAME. LATCHES SEEM TOO WEAK/LOOSE TO PROVIDE SECURE CLOSURE OF THE SOFT TOP. I TOOK THE JEEP GLADIATOR TO A CHRYSLER/DODGE/JEEP DEALER AND THE DEALER SERVICE REPRESENTATIVE STATED THERE WAS A TECHNICAL BULLETIN FOR ADJUSTING THE LATCHES. THE DEALER MECHANIC ADJUSTED MY JEEP'S LATCHES ACCORDING TO TSB SPECIFICATIONS. IN MY OPINION, THE LATCHES ARE STILL LOOSE AND UNSTABLE. WILL NOT DRIVE MY JEEP AT HIGHWAY SPEED UNTIL THE ISSUE IS FIXED. I CONTACTED CHRYSLER AND WAS ASSIGNED A CASE MANAGER TO HOPEFULLY RESOLVE THE ISSUE.

THE DEFROSTER DOES IS NOT DESIGNED TO BLOW HOT AIR ACROSS THE ENTIRE WINDSHIELD RESULTING IN A SERIOUS VISIBILITY ISSUE DURING INCLEMENT WEATHER. IN ADDITION TO THE ICE BUILDUP ON THE WINDSHIELD THE WIPERS BECOME DISABLED BECAUSE THE AREA THAT THEY REST ON DOES NOT RECEIVE DEFROSTER HEAT. A QUICK SEARCH ONLINE REVEALS SEVERAL FORUMS AND VIDEOS OF OWNERS EXPERIENCING THE SAME ISSUES. IN ADDITION THE LED HEADLIGHT DESIGN COLLECTS SNOW AND ICE AND BECOMES COMPLETELY BLOCKED AND RESULTS IN ZERO VISIBILITY DURING SNOWY CONDITIONS. THE DEALER AND JEEP HAVE SAID THAT THERE IS NO FIX FOR EITHER PROBLEM. THE VEHICLE WAS IN MOTION AT 15 MPH WHEN THE ICING BEGAN AND DID NOT GET BETTER REGARDLESS OF SPEED,. THE JEEP GLADIATOR WINDSHIELD DEFROST AND LED HEADLIGHT DESIGNS ARE A HAZARD. BELOW IS A LINK TO THE EXACT ISSUE. HTTPS://WWW.JEEPGLADIATORFORUM.COM/FORUM/THREADS/DEFROSTER-ISSUES.36391/