WHEN DRIVING THE SPEED LIMIT ON THE HIGHWAY (70MPH) we experienced some rough road. The steering wheel and the whole vehicle began to shake. This has happened several times and the shaking stopped when we slowed down significantly. Thankfully there were no cars in our immediate vicinity or this could have caused and accident.…
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WHEN DRIVING THE SPEED LIMIT ON THE HIGHWAY (70MPH) we experienced some rough road. The steering wheel and the whole vehicle began to shake. This has happened several times and the shaking stopped when we slowed down significantly. Thankfully there were no cars in our immediate vicinity or this could have caused and accident. WE are reporting this to the dealership today. A search on social media reported many other people having this same problem.
NHTSA ODI #11503140
Mileage unknown · Dec 14, 2022
Unknown Or Other
On 12/2/22 while driving at 70 mph, I suddenly lost power steering. Every system warning light came on and windshield wipers began running when this happened. I managed to get it to the side of the road, but it has zero gauges, no acceleration, cannot shift, and cannot be shut off. After 30 minutes, the warnings began to clear t…
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On 12/2/22 while driving at 70 mph, I suddenly lost power steering. Every system warning light came on and windshield wipers began running when this happened. I managed to get it to the side of the road, but it has zero gauges, no acceleration, cannot shift, and cannot be shut off. After 30 minutes, the warnings began to clear themselves and I was able to safely drive it to a dealer. The battery was assumed to be the issue and it was replaced. Picked the vehicle back up on 12/7/22 and the exact same scenario occurred on 12/13/22; highway speeds, complete loss of power steering, multiple system warnings, wind shield wipers began running. Once again, couldn’t shift it and couldn’t shut it off. I timed the process the second time. At exactly 30 minutes, it began resetting itself and I was able to drive it home before delivering it to the dealership this morning.
NHTSA ODI #11497435
Mileage unknown · Jun 21, 2022
Unknown Or Other
The driver side sun visor collapsed while I was driving over 60 mph on the freeway on a vehicle under 3K mileage. It appears this issue is common for many jeep owners. Aside from the reactionary swerve to a random object falling & obscuring your view while driving on the freeway, I managed to regain control, pull over and wedge …
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The driver side sun visor collapsed while I was driving over 60 mph on the freeway on a vehicle under 3K mileage. It appears this issue is common for many jeep owners. Aside from the reactionary swerve to a random object falling & obscuring your view while driving on the freeway, I managed to regain control, pull over and wedge it back temporarily. Apparently it's not an easy fix and glue does not work.
NHTSA ODI #11470179
Mileage unknown · Aug 12, 2021
Unknown Or OtherInjury
While exiting the vehicle from the front passenger door, I put my left hand on the door frame to close the front door. Simultaneously, the passenger in the rear passenger side exited the vehicle and closed the door. One of my fingers got caught between the door frame and the door and severed part of my my finger off. While I un…
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While exiting the vehicle from the front passenger door, I put my left hand on the door frame to close the front door. Simultaneously, the passenger in the rear passenger side exited the vehicle and closed the door. One of my fingers got caught between the door frame and the door and severed part of my my finger off. While I understand closing the door on my hand is not Jeeps fault, the normal result of closing the door on a finger is not instant amputation! I used a stick to see if I could replicate the results, and 100% of the time the door snapped the stick when placed above the door hinge. If that had been a childs hand, it would have cut it clean off.
NHTSA ODI #11428861
Mileage unknown · Apr 10, 2021
Unknown Or Other
MANUFACTURE SAFETY RECALL ISSUED NHTSA#21V-028, RECALL #Y07 2018-2020 JL & 2020 JT SOFTWARE UPDATE. THE IS STILL NO SOLUTION FROM JEEP. IT'S BEEN OVER 3 MONTHS.
NHTSA ODI #11407347
5,000 miles · Nov 14, 2020
Unknown Or Other
REAR BACKUP CAMERA STOPPED WORKING AND SCREW WENT BLUE
NHTSA ODI #11374634
Mileage unknown · Aug 13, 2020
EngineUnknown Or Other
ENGINE LIGHT HAD BEEN ON SINCE A FEW DAYS AFTER PURCHASE. IT'S BEEN IN THE SHOP FOR 3 DAYS NOW, AND SERVICE DEPARTMENT AT DEALERSHIP WAS TOLD, BY THE ENGINEERS, NOT TO RELEASE IT UNTIL THEY HEARD BACK FROM THEM. I UNDERSTAND THAT THERE ARE TWO OTHER JEEPS AT SAME DEALERSHIP WITH SAME PROBLEM. IT WAS PURCHASED ON JULY 25, AND…
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ENGINE LIGHT HAD BEEN ON SINCE A FEW DAYS AFTER PURCHASE. IT'S BEEN IN THE SHOP FOR 3 DAYS NOW, AND SERVICE DEPARTMENT AT DEALERSHIP WAS TOLD, BY THE ENGINEERS, NOT TO RELEASE IT UNTIL THEY HEARD BACK FROM THEM. I UNDERSTAND THAT THERE ARE TWO OTHER JEEPS AT SAME DEALERSHIP WITH SAME PROBLEM. IT WAS PURCHASED ON JULY 25, AND WITHIN A WEEK THE LIGHT CAME ON EVERY TIME IF DROVE IT
NHTSA ODI #11349082
2 miles · May 7, 2020
Unknown Or OtherCrash
THE CAR GOES INTO COMPLETE HALT UNDER BRIDGE WITH LOTS OF VIBRATION. IT REACTS BY PRESSING THE BRAKES. IT HAS CAUSED ME TO CRASH. *TR
NHTSA ODI #11323684
1,250 miles · Apr 19, 2020
StructureUnknown Or OtherVisibility/wiper
THE ROOF LEAKS IN THE CENTER FRONT AND WILL UNEXPECTEDLY HIT THE DRIVER WITH WATER WHILE DRIVING. I WAS TOLD BY THE DEALER SERVICE MANAGER THAT ALL JEEPS LEAK AND THAT HE WOULD TRY TO FIX IT BUT IT WOULD LIKELY GET WORSE. IT IS A DANGEROUS EVENT TO GET HIT BY WATER WHILE DRIVING WITHOUT WARNING. THIS IS A NEW JEEP 2020 GLADI…
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THE ROOF LEAKS IN THE CENTER FRONT AND WILL UNEXPECTEDLY HIT THE DRIVER WITH WATER WHILE DRIVING. I WAS TOLD BY THE DEALER SERVICE MANAGER THAT ALL JEEPS LEAK AND THAT HE WOULD TRY TO FIX IT BUT IT WOULD LIKELY GET WORSE. IT IS A DANGEROUS EVENT TO GET HIT BY WATER WHILE DRIVING WITHOUT WARNING. THIS IS A NEW JEEP 2020 GLADIATOR. SINCE I AM TOLD IT CAN'T BE FIXED IT WOULD BE CONSIDERED A DANGEROUS FLAW. THEY HAVE OFFERED FOR ME TO DRIVE TO ANOTHER DEALER IN ANOTHER CITY TO ATTEMPT REPAIR. WITH WHAT I HAVE BEEN TOLD THAT SEEMS TO BE AN AVOIDANCE.
NHTSA ODI #11321564
180 miles · Apr 4, 2020
SteeringUnknown Or Other
I'VE HAD THE VEHICLE 3 DAYS. AT 40+ MPH, THE VEHICLE DRIFTS IN THE LANE. THERE SEEM TO BE A DEAD SPOT IN THE STEERING. DIDN'T NOTICE IT DURING THE TEST DRIVE, AS WE DIDN'T GO ON THE HIGHWAY AND GET OVERC40 FOR ANY LENGTH OF TIME. I DRIVE 25 MILES ONE WAY TO WORK, SO I NOTICED IT A LOT TODAY. THIS IS A $44,000 VEHICLE, IT SHOU…
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I'VE HAD THE VEHICLE 3 DAYS. AT 40+ MPH, THE VEHICLE DRIFTS IN THE LANE. THERE SEEM TO BE A DEAD SPOT IN THE STEERING. DIDN'T NOTICE IT DURING THE TEST DRIVE, AS WE DIDN'T GO ON THE HIGHWAY AND GET OVERC40 FOR ANY LENGTH OF TIME. I DRIVE 25 MILES ONE WAY TO WORK, SO I NOTICED IT A LOT TODAY. THIS IS A $44,000 VEHICLE, IT SHOULD NOT DO THIS. I HAVE AN APPOINTMENT MONDAY AT 8 AM FOR THE RUNNING BOARDS, I WILL DEFINITELY BRING THIS UP.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence & remedy
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional source detail variants (2)
Seat Belts:front:retractor
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Seat Belts
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Consequence & remedy
Consequence: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.
Remedy: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE25014 · Instrument Panel Cluster (ipc) Failure
Opened Oct 23, 2025 · No close date supplied
Status: open (inferred from source dates) · Electrical System: Instrument Cluster/panel
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation. Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driver’s ability to take action to prevent a safety risk. Furthermore, an IPC that is suddenly not visible to the driver may divert the driver’s attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov
2020 Jeep Gladiator Problems, Complaints & Recalls | Skip That Year