THE STEERING IS LOOSE AND TENDS TO WANDER, MOST NOTICEABLE GOING FREEWAY SPEEDS. I AM CONSTANTLY CORRECTING IT.
2020 Jeep Gladiator
Owner reports · Recalls · Investigations
More warning signs than most Gladiator years
Owner complaints for the 2020 Jeep Gladiator are substantially higher than the model-year median of 23.
About this comparison →How this year compares
Owner complaints by model year
Compare all Gladiator years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
212 reports with mileage · 271 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
181 reportsDRIVING ON INTERSTATE SPEED APPROX 65, TRUCK BEGINS TO SHAKE UNCONTROLLABLY . PULL TO DISABLED VEHICLE LANE.
THE STEERING WHEEL ON MY JEEP GLADIATOR HAS A LOT OF PLAY WHICH ALLOWS THE STEERING WHEEL TO TURN LEFT AND RIGHT WITHOUT THE WHEELS MOVING. AND ALSO THE WHEELS CAN MOVE LEFT AND RIGHT WITHOUT TURNING THE STEERING WHEEL. YOU HAVE TO CONSTANTLY CORRECT THE STEERING. I CONTACTED A LOCAL DEALERSHIP IN MAY OF 2020 ABOUT MY CONCERN BU…
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THE STEERING WHEEL ON MY JEEP GLADIATOR HAS A LOT OF PLAY WHICH ALLOWS THE STEERING WHEEL TO TURN LEFT AND RIGHT WITHOUT THE WHEELS MOVING. AND ALSO THE WHEELS CAN MOVE LEFT AND RIGHT WITHOUT TURNING THE STEERING WHEEL. YOU HAVE TO CONSTANTLY CORRECT THE STEERING. I CONTACTED A LOCAL DEALERSHIP IN MAY OF 2020 ABOUT MY CONCERN BUT WAS TOLD IT WAS NORMAL. RECENTLY FCA CONTACTED ME ABOUT A FIX WHICH INVOLVED REPLACING THE STEERING GEAR BOX. HOWEVER I'M HAVING TROUBLE GETTING THE REPAIR PERFORMED.
THE VEHICLE STARTS WITH THE FRONT SUSPENSION MOVING UNCONTROLLABLY FROM SIDE TO SIDE AND YANKS YOUR STEERING OUT OF CONTROL ( DEATH WOBBLE) DID IT 6 TIMES TO THE POINT THAT I CAN NOT TRUST THE VEHICLE BECAUSE IT GOES OUT OF STEERING CONTROL BOTH FRONT TIRES MOVE UNCONTROLLABLY SIDE TO SIDE LIKE IF BOTH WHERE FLAT AND YANKS YOU …
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THE VEHICLE STARTS WITH THE FRONT SUSPENSION MOVING UNCONTROLLABLY FROM SIDE TO SIDE AND YANKS YOUR STEERING OUT OF CONTROL ( DEATH WOBBLE) DID IT 6 TIMES TO THE POINT THAT I CAN NOT TRUST THE VEHICLE BECAUSE IT GOES OUT OF STEERING CONTROL BOTH FRONT TIRES MOVE UNCONTROLLABLY SIDE TO SIDE LIKE IF BOTH WHERE FLAT AND YANKS YOU SIDE TO SIDE TAKES YOU OUT OF ROAD
WHILE DRIVING AT HIGHWAY SPEED, APPROXIMATELY 60 MPH, WENT OVER A ROUGH SURFACE ON THE ROAD AND THE GLADIATOR STARTER SHAKING AS IF I HAD HAD A BLOW-OUT. ONCE I SLOWED DOWN IT STABILIZED. HOWEVER, IT IS A SAFETY ISSUE AS IT HAS ALREADY HAPPENED TWICE IN A HIGH TRAFFIC AREA. UPON RESEARCHING ON THE INTERNET, I'VE COME TO LEARN…
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WHILE DRIVING AT HIGHWAY SPEED, APPROXIMATELY 60 MPH, WENT OVER A ROUGH SURFACE ON THE ROAD AND THE GLADIATOR STARTER SHAKING AS IF I HAD HAD A BLOW-OUT. ONCE I SLOWED DOWN IT STABILIZED. HOWEVER, IT IS A SAFETY ISSUE AS IT HAS ALREADY HAPPENED TWICE IN A HIGH TRAFFIC AREA. UPON RESEARCHING ON THE INTERNET, I'VE COME TO LEARN THAT IT IS A VERY COMMON PROBLEM CALLED "DEATH WOBBLE" THAT HAPPENS ON JEEP OFF-ROAD VEHICLES, WHICH MAKES IT ALL THE MORE CRITICAL THAT NHTSA REQUIRE CHRYSLER-FIAT TO COME UP WITH A SOLUTION. THANK YOU.
THE STEERING FEEL IS VERY LOSE. THE TRUCK HAS THE FEELING LIKE IT WANDERS IN THE LANE AND ALWAYS NEEDS STEERING CORRECTION TO KEEP IT GOING STRAIGHT. NONE OF MY OTHER CARS HAVE EVER DRIVEN LIKE THIS INCLUDING MY PAST JEEPS. THIS MAINLY HAPPENS AT HIGHWAY SPEEDS.
WHILE DRIVING APPROXIMATELY 45MPH ON A 2 LANE ROAD, MY STEERING WHEEL BECAME STUCK OR FROZEN IN ITS POSITION. I WAS UNABLE TO COURSE CORRECT, AND ENDED UP BRAKING INTO THE MEDIAN. I NEVER LOST ENGINE POWER, OR POWER STEERING. THE WHEEL WAS SIMPLY LOCKED, STUCK, OR FROZEN. ONCE STOPPED, I TRIED THE WHEEL AGAIN, AND IT WORKED. I'…
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WHILE DRIVING APPROXIMATELY 45MPH ON A 2 LANE ROAD, MY STEERING WHEEL BECAME STUCK OR FROZEN IN ITS POSITION. I WAS UNABLE TO COURSE CORRECT, AND ENDED UP BRAKING INTO THE MEDIAN. I NEVER LOST ENGINE POWER, OR POWER STEERING. THE WHEEL WAS SIMPLY LOCKED, STUCK, OR FROZEN. ONCE STOPPED, I TRIED THE WHEEL AGAIN, AND IT WORKED. I'VE SINCE TAKEN THE VEHICLE TO JEEP, AND THEY ARE ATTEMPTING REPAIR.
EXCESSIVE STEERING WANDER/ROAD WALKING. THIS IS BEING REPORTED IN LARGE NUMBERS OF JEEP GLADIATOR VEHICLES IN ALL JEEP FORUMS. ESPECIALLY DANGEROUS AT HIGHWAY SPEEDS, AND WITH INCREASED WINDS, OR TOWING. JEEP CURRENTLY HAS A TECHNICAL SERVICE BULLETIN 08-074-20 ACTIVATED, BUT DEALERSHIPS DON'T HAVE AVAILABLE STOCK OF THE REPLACE…
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EXCESSIVE STEERING WANDER/ROAD WALKING. THIS IS BEING REPORTED IN LARGE NUMBERS OF JEEP GLADIATOR VEHICLES IN ALL JEEP FORUMS. ESPECIALLY DANGEROUS AT HIGHWAY SPEEDS, AND WITH INCREASED WINDS, OR TOWING. JEEP CURRENTLY HAS A TECHNICAL SERVICE BULLETIN 08-074-20 ACTIVATED, BUT DEALERSHIPS DON'T HAVE AVAILABLE STOCK OF THE REPLACEMENT STEERING BOX CALLED FOR, AND SEEM DISINTERESTED IN REPLACING BECAUSE IT IS NOT A RECALL. THIS CONDITION AND PROBLEM HAS BEEN PRESENT SINCE BUYING THE VEHICLE, AND THAT IS CONSISTENT WITH REPORTS BY OTHER BUYERS ACROSS ALL FORUMS. PLEASE CONSIDER MAKING A RECALL, AS THE PROBLEM IS DANGEROUS, AND AFFECTS MOST VEHICLES, SO AS TO FACILITATE REPLACEMENT.
TRUCK WANDERS ON HIGHWAY. STEERING HAS PLAY IN IT THAT IS BASICALLY A DEAD SPOT ROUGHLY 2 INCHES EACH WAY FROM CENTER. RETURNED TO DEALER THEY ACKNOWLEDGED THIS IS A KNOW PROBLEM WITH THE STEERING. SERVICE MANAGER TOLD MY WIFE AND I THAT JEEP DOES NOT HAVE A FIX FOR THE PROBLEM AND QUOTE "YOU CAN EITHER DRIVE IT THE WAY IT IS OR…
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TRUCK WANDERS ON HIGHWAY. STEERING HAS PLAY IN IT THAT IS BASICALLY A DEAD SPOT ROUGHLY 2 INCHES EACH WAY FROM CENTER. RETURNED TO DEALER THEY ACKNOWLEDGED THIS IS A KNOW PROBLEM WITH THE STEERING. SERVICE MANAGER TOLD MY WIFE AND I THAT JEEP DOES NOT HAVE A FIX FOR THE PROBLEM AND QUOTE "YOU CAN EITHER DRIVE IT THE WAY IT IS OR LET IS SIT IN DRIVEWAY". SERVICE MANAGER UNSURE WHAT THE ISSUE IS BUT ADMITTED TO ME THAT THERE IS PLAY IN THE STEERING. WE DROVE A COMPARATIVE NEW FROM THE LOT AND THE ISSUE WAS SLIGHTLY WORSE ON IT. STILL WAITING, NOW SIX CALENDAR DAYS, FOR RESPONSE FROM SERVICE MANAGER ABOUT NEXT STEPS. I SEE THAT THIS IS A COMMON COMPLAINT AND WOULD LIKE TO COMPANY TO ISSUE A RECALL FOR THIS SAFETY ISSUE
VEHICLE IS UNSAFE AT HIGHWAY SPEEDS. STEERING IS EXTREMELY LOOSE CAUSING VEHICLE TO WANDER LEFT AND RIGHT AND DIFFICULT TO KEEP IN LANE.VERY UNSAFE IN MODERATE TO HARD BRAKING AS WELL. MANUFACTURER HAS ISSUED A TSB BUT DEALERSHIPS ARE NOT FORTHCOMING IN THE REPAIR. THIS NEEDS TO BE A SAFETY RECALL BEFORE PEOPLE MORE PEOPLE ARE H…
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VEHICLE IS UNSAFE AT HIGHWAY SPEEDS. STEERING IS EXTREMELY LOOSE CAUSING VEHICLE TO WANDER LEFT AND RIGHT AND DIFFICULT TO KEEP IN LANE.VERY UNSAFE IN MODERATE TO HARD BRAKING AS WELL. MANUFACTURER HAS ISSUED A TSB BUT DEALERSHIPS ARE NOT FORTHCOMING IN THE REPAIR. THIS NEEDS TO BE A SAFETY RECALL BEFORE PEOPLE MORE PEOPLE ARE HURT/KILLED
Official recalls
724V652000 · Electrical System: Instrument Cluster/panel
Sep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
23V116000 · Power Train:clutch Assembly
Feb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
21V028000 · Power Train:clutch Assembly
Jan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
20V580000 · Seat Belts; Seat Belts:front:retractor
Sep 24, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence & remedy
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional source detail variants (2)
Seat Belts:front:retractor
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Seat Belts
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
20V191000 · Back Over Prevention: Sensing System: Camera
Sep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
20V124000 · Power Train:clutch Assembly
Mar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
19V636000 · Power Train:driveline:driveshaft
Aug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Consequence & remedy
Consequence: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.
Remedy: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE25014 · Instrument Panel Cluster (ipc) Failure
Opened Oct 23, 2025 · No close date supplied
Status: open (inferred from source dates) · Electrical System: Instrument Cluster/panel
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation. Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driver’s ability to take action to prevent a safety risk. Furthermore, an IPC that is suddenly not visible to the driver may divert the driver’s attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov
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