2020 Jeep Gladiator

My Jeep Gladiator at high speeds drifts constantly from side to side. I just completed a 14 hour trip mostly at highway speeds and I was in fear of my life as the jeep CONSTANTLY drifted in my lane and into other lanes the entire trip. It is clear that the steering mechanism and how the car handles is very SUB PAR and will cause accidents. I am very concerned about going back on the road with this car and will NOT use this on long trips. I am completely exhausted from making adjustments with the wheel to keep me from running into other cars and trucks. I need to know what can be done to FIX this problem?

At any speed above 10 miles per hour, the steering feels really loose. Very dangerous at highway speeds where I am constantly having to correct my wandering vehicle in order to keep it in a lane. I only have 4500 miles on the truck and it has been like this since I purchased it. For an almost 60k vehicle, it handles like an 60’s model Ford with manual steering. The dead zone in the steering wheel is ridiculous for a vehicle from the 21st century. This vehicle will cause a crash if you are not careful with the over-correction.

IN MOTION; CHECK ENGINE LIGHT, SWAY AT DISCONNECT, SHIFTER, SPEED CONTROL, NO BUS, SERVICE AIRBAG, COOLING FAN BEGAN RACING, SHIFTED OUT OF DRIVE TO NEUTRAL , FUEL GAUGE MALFUNCTION READING EMPTY, RED LIGHT OVER TEMP GAUGE WENT ON , ERRATIC STEERING AND BRAKING ; VERY UNNERVING, WENT IN TO BE FIXED AND AFTER 2 1/2 WEEKS I RECEIVED IT BACK LAST TUESDAY APRIL 27TH, AND YESTERDAY MAY 1ST CHECK ENGINE LIGHT CAME BACK ON , THIS TIME WINDSHIELD WIPERS TURNED ON AND CAN'T TURN OFF , ABS LIGHT ON AGAIN.

WHILE DRIVING AT ANY SPEED THE VEHICLE STEERING CONSTANTLY WANDERS LEFT TO RIGHT. STEERING RESPONSE IS VERY SLOW AND IS VERY DANGEROUS AT HIGHWAY SPEEDS AS VEHICLE PULLS TO LEFT OR RIGHT CAUSING DANGEROUS OVER CORRECTION BECAUSE OF UNRESPONSIVE STEERING. THE PROBLEM OCCURS IN ALL WEATHER CONDITIONS AND HAD HAD THE PROBLEM SINCE IT WAS NEW. VEHICLE CURRENTLY HAS 5300 MILES ON IT. THE CHRYSLER DEALER HAS NO INTEREST IN TAKING CARE OF THE PROBLEM EVEN THOUGH THEY ARE AWARE OF THE SERVICE BULLETIN ISSUED BY CHRYSLER THAT CONFIRMS THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE CORRECTED.

I RECENTLY PURCHASED THE JEEP GLADIATOR AND THE STEERING SEEMS EXTREMELY LOOSE AS IF I DON'T HAVE CONTROL OVER 50 MPH. I HAVE TO CONSTANTLY MAKE CORRECTIONS WHEN DIVING ON THE HIGHWAY AS IT REQUIRES INTENSE FOCUS NOT TO VEER INTO OTHER LANES. I TOOK MY VEHICLE TO A JEEP DEALERSHIP TO ADDRESS THE LOOSENESS AND THEY EXPLAINED THAT THE STEERING BOX NEEDS TO BE REPLACED, IN WHICH THEY DID. NEEDLESS TO SAY; BECAUSE, I AM POSTING THIS COMPLAINT, THE STEERING STILL FEELS TOO LOOSE, MAKING ME REGRET PURCHASING THIS VEHICLE. THE STEERING PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY, IT IS TOO DANGEROUS.

CURRENTLY ON MY 6TH BAD/DANGEROUS STEERING GEAR BOX. 4 BAD ALUMINUM & 2 BAD 'UPGRADED' STEEL BOXES. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED BECAUSE OF THE GIANT DEAD-ZONE OR FREE-PLAY IN THESE BOXES. I THOUGHT THE PROBLEM WOULD BE FIXED WHEN THEY SWITCHED TO STEEL CONSTRUCTION, BUT I WAS SADLY MISTAKEN. THE PROBLEM REMAINS THAT THERE IS ZERO QUALITY CONTROL AT THE MANUFACTURING PLANT FOR THESE GEAR BOXES, AND IT'S FCA'S UNETHICAL PRACTICES THAT ARE TO BLAME. IMO. THEY COULD STEP UP TSB 08-074-20 TO A RECALL, BUT THE ROOT OF THE PROBLEM STILL REMAINS. THESE UNETHICAL SCUM BAGS DO NOT CARE ONCE THEY HAVE OUR MONEY. CAN I CALL FOR A REAL FEDERAL INVESTIGATION INTO THE FCA ON THIS PLATFORM? WHEN YOUR KIDS RADIO FLYER WAGON HAS TIGHTER STEERING THAN YOUR BRAND NEW $50K JEEP, THERE'S A PROBLEM. ALL THE PLAY IS INSIDE THE STEERING BOX. I SENT ONE OF THESE BAD BOXES TO A SPECIALTY SHOP, AND HERE ARE THEIR FINDINGS........... THE BALL SIZING IN THE WORM GEAR NEEDS TO BE UPSIZED/RE-MACHINED TO GET THE PROPER FITMENT FOR NO FREEPLAY. THE PRELOAD ON THE VALVING WAS INCORRECT, THE VALVE WAS MISBALANCED, BEARING PRELOAD INCORRECT, THE ADJUSTMENT CAP FOR THE VALVING WAS NOT PROPERLY STAKED CAUSING IT TO TEAR UP THE THREADS, AND 'WE DON'T UNDERSTAND HOW THE ENGINEERS THOUGHT THAT A STEERING GEAR, BUILT LIKE THAT WOULD BE OK'.

FRONT WHEELS START VIOLENTLY WOBBLING AT HIGHER SPEEDS ON THE FREEWAY MAKING STEERING AND HANDLING THE VEHICLE ALMOST IMPOSSIBLE. THE ONLY WAY TO STOP IT IS TO PULL OVER AND STOP THE VEHICLE MOTION. IT IS A SERIOUS AND DANGEROUS PROBLEM. THIS HAS HAPPENED OCCASIONALLY AND UNPREDICTABLY SINCE THE VEHICLE WAS NEW. DODGE SAYS THEY HAVE NO FIX READY.

I'VE OWNED MY GLADIATOR 6 MONTHS. I HAVE PUT JUST OVER 6,000 MILES ON IT, AND SINCE THE FIRST WEEK, IT HAS DRIVEN LIKE COMPLETE GARBAGE. IT WANDERS ALL OVER THE ROAD, AND CONSTANTLY NEEDS OVER STEER CORRECTION TO KEEP THE VEHICLE GOING STRAIGHT. AFTER DOING SOME LIGHT INVENSTIGATION, JEEP KNOWS THAT THIS IS A WIDE SPREAD ISSUE. THEY ISSUED A TSB REPAIR FOR THIS PROBLEM, AND I HAVE HAD IT COMPLETED. ONCE COMPLETED, THERE WAS NO NOTICEBLE DIFFERENCE. IF ANYTHING IT WAS WORSE. DRIVER FATIGUE IS EXPERIENCED WITH EVERY RIDE IN THE VEHICLE. IT HAS STEERING DEAD SPOTS AT 10 AND 2 ON THE STEERING WHEEL. THE STEERING WHEEL IS LIMP AND UNRESPONSIVE.