STEERING ISSUES - LARGE DEAD SPOT IN STEERING THAT MAKES IT EXTREMELY DANGEROUS TO DRIVE. MY WIFE WON'T EVEN DRIVE THE VEHICLE AS IT SCARES HERE AT HIGHWAY SPEEDS. AROUND TOWN THE DEAD SPOT IS SMALLER - STILL A WORK OUT TO KEEP STRAIGHT, BUT VERY DANGEROUS AT HIGHWAY SPEEDS. THE TRUCK WANDERS ALL OVER AND YOU HAVE TO CONSTANT…
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STEERING ISSUES - LARGE DEAD SPOT IN STEERING THAT MAKES IT EXTREMELY DANGEROUS TO DRIVE. MY WIFE WON'T EVEN DRIVE THE VEHICLE AS IT SCARES HERE AT HIGHWAY SPEEDS. AROUND TOWN THE DEAD SPOT IS SMALLER - STILL A WORK OUT TO KEEP STRAIGHT, BUT VERY DANGEROUS AT HIGHWAY SPEEDS. THE TRUCK WANDERS ALL OVER AND YOU HAVE TO CONSTANTLY CORRECT. CROSS WINDS ARE EVEN WORSE AS YOU HAVE TO CROSS THE GAP OF THE DEAD ZONE WHEN THE GUST STOPS BEFORE CONTROLLING THE STEERING. TOOK IN TO THE DEALER LAST WEEK - THEY CHECKED IT ALL OVER, FOUND NOTHING WRONG UNDERNEATH - TOLD ME THAT +/- HALF AN INCH DEAD SPOT IS IN SPEC. PROBLEM IS THAT ON A RACK IN THE SHOP, THE DEAD SPOT IS SMALLER (WHILE A WHOLE INCH IN PLAY IS STILL A LOT AND SHOULD BE UNACCEPTABLE FOR ANY CAR MADE IN THE LAST COUPLE DECADES). ON REAL WORLD DRIVING CONDITIONS, THERE IS RESISTANCE FROM THE ROAD, SO THE DEAD SPOT IS A LITTLE LARGER. GO FASTER, LIKE THE 75 AND 80MPH ROADS IN TEXAS, THE DEAD SPOT IS HUGE. AT HIGHWAY SPEEDS IT LOOKS SIMILAR OR WORSE THAN THIS VIDEO - HTTPS://WWW.YOUTUBE.COM/WATCH?TIME_CONTINUE=6&V=Q8TFEHCOTJQ&FEATURE=EMB_LOGO WILL BE TAKING IT TO ANOTHER DEALER AND ANOTHER UNTIL RESOLVED - NOT SAFE TO DRIVE ON HIGHWAY - AND COMPARED TO OUR OTHER JEEP - THE STEERING IN THAT IS TIGHT AND RESPONSIVE - SO THIS IS AN ISSUE THAT CAN BE RESOLVED IF JEEP WANTS TO RESOLVE. MANY OTHER VIDEOS WERE POSTED, LOOKS LIKE MANY TAKEN DOWN NOW. SOMETHING ISN'T RIGHT IN THE STEERING BOX - TOO MUCH SLOP - NEED ENGINEERING TO PUT OUT A FIX AS SERVICE SHOPS AT DEALERS HAVE NO GUIDANCE TO FIX, AND WILL JUST KEEP SAYING IT'S A JEEP THING (BUT NOT ALL JEEPS HAVE THIS ISSUE AND NOT ALL GLADIATORS HAVE THIS ISSUE, WHICH MEANS IT CAN BE FIXED).
NHTSA ODI #11308739
3,000 miles · Feb 11, 2020
Steering
THERE IS A 2" PLUS DEAD ZONE IN THE STEERING WHERE DRIVER INPUT TURNS THE WHEEL NEITHER LEFT NOR RIGHT. THIS IS MARGINALLY ACCEPTABLE IN MOST SITUATIONS BUT IN WINDS AND OR TOWING IT BECOMES VERY DANGEROUS. LIKE DRIVING A BOAT WITH A LOOSE RUDDER.
NHTSA ODI #11308575
13,000 miles · Feb 8, 2020
SteeringSuspension
DEATH WOBBLE. WHEN DRIVING AT SPEEDS OF 65+ MPH WHEN THE WEATHER IS BELOW 38F, IF MY JEEP HITS A SIGNIFICANT BUMP IN THE ROAD THE STEERING WHEEL BEGINS TO VIOLENTLY SHAKE AS DOES THE REST OF THE VEHICLE. IT STOPS AFTER I REDUCE MY SPEED TO BELOW 55MPH.
NHTSA ODI #11307939
30 miles · Feb 6, 2020
SteeringSuspension
THE STEERING ON MY VEHICLE DRIFTS WITHIN THE LANE AND IS VERY DIFFICULT TO OPERATE. THE DEALER SAID IT IS A COMBINATION OF ELECTRIC AND MECHANICAL STEERING WHICH IS SENSITIVE. DEALER SAID REPAIR FOR THIS ISSUE AT THIS TIME. WAITING FOR A SOFTWARE UPDATE.
NHTSA ODI #11307442
2,000 miles · Feb 4, 2020
Steering
AT SPEEDS OF 65+ MPH. IRREGULARITIES IN THE ROAD SURFACE CAUSE THE VEHICLE TO SWERVE RANDOMLY TOWARD THE DITCH OR THE OTHER LANE. HOLDING A SINGLE LANE IS NEAR IMPOSSIBLE.
NHTSA ODI #11306954
500 miles · Feb 3, 2020
Steering
WENT ON A 100 MILE TRIP AND WAS EXHAUSTED WHEN I RETURNED HOME FROM TRYING TO KEEP IT BETWEEN THE LINES. IT WANDERED ALL THE TIME.
NHTSA ODI #11306660
15 miles · Feb 3, 2020
Steering
THE STEERING ON THIS JEEP HAS A 1-1.5" PLAY ON EITHER SIDE OF DRIVING STRAIGHT AND WANDERS ALL OVER THE ROAD.. IT TAKES SOME SERIOUS EFFORT TO KEEP IT DRIVING STRAIGHT.
NHTSA ODI #11306659
100 miles · Feb 2, 2020
Steering
EXCESSIVE PLAY IN THE STEERING WHEEL. VEHICLE REQUIRES APPROXIMATELY 2 TO 3 INCHES OF MOVEMENT BEFORE THE FRONT TIRES REACT. THIS CREATES AN UNSAFE DRIVING CHARACTERISTIC WITH UNEXPECTED MOVEMENT WHILE DRIVING AND DIFFICULTY TO MAINTAIN LANE.
NHTSA ODI #11306532
4,000 miles · Feb 1, 2020
SteeringSuspension
THE SO CALLED DEATH WOBBLE WHILE DRIVING UNDER NORMAL CONDITIONS....DRY PAVEMENT AT SPEEDS BETWEEN 60/65 MPH ON BOTH CITY STREETS AND HIGHWAYS ....IT HAPPENS QUITE OFTEN...THIS VEHICLE HAS ONLY 4000 MILES
NHTSA ODI #11306466
4,000 miles · Jan 28, 2020
Steering
WHILE IN MOTION AND INCREASINGLY NOTICEABLE AS SPEED INCREASES THERE IS A DEAD SPOT IN THE STEERING. THE INPUT OF THE STEERING WHEEL DOES NOT CORRESPOND TO THE MOVEMENT IN THE TIRES AS OBSERVED FROM TESTING STEERING WHEEL MOVEMENT AND MONITORING THE TIRE MOVEMENT. THE VEHICLE HAS BEEN CHECKED TWICE BY THE DEALERSHIP. THE FIRS…
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WHILE IN MOTION AND INCREASINGLY NOTICEABLE AS SPEED INCREASES THERE IS A DEAD SPOT IN THE STEERING. THE INPUT OF THE STEERING WHEEL DOES NOT CORRESPOND TO THE MOVEMENT IN THE TIRES AS OBSERVED FROM TESTING STEERING WHEEL MOVEMENT AND MONITORING THE TIRE MOVEMENT. THE VEHICLE HAS BEEN CHECKED TWICE BY THE DEALERSHIP. THE FIRST TIME THE DRAG LINK WAS REPLACED WITH NO NOTICEABLE IMPROVEMENT. THE SECOND TIME THE VEHICLE WAS DEEMED TO BE OPERATING AS EXPECTED. AFTER REPLACING THE DRAG LINK THE DEAD SPOT MOVED ENTIRELY TO THE RIGHT SIDE. WHEN THE STEERING WHEEL IS STRAIGHT, MOVEMENT TO THE LEFT IS IMMEDIATELY RESPONSIVE. MOVEMENT TO THE RIGHT HAS ABOUT A 2 INCH DEAD ZONE. THE SYMPTOM CAN BE OBSERVED IN THIS VIDEO: HTTPS://YOUTU.BE/-PJQTFGV4UC THE PROBLEM IS MOST LIKELY IN THE STEERING BOX AS THE INPUT TO THE STEERING BOX IS NOT MATCHING THE OUTPUT INTO THE STEERING COMPONENTS. HAVING DRIVEN OTHER GLADIATORS WITHOUT THIS ISSUE AND HEARD FROM NUMEROUS OTHER OWNERS ABOUT HAVING RESPONSIVE STEERING, THIS ISSUE SHOULD NOT BE DESCRIBED AS NORMAL OPERATION.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence & remedy
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional source detail variants (2)
Seat Belts:front:retractor
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Seat Belts
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence & remedy
Consequence: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Consequence & remedy
Consequence: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.
Remedy: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE25014 · Instrument Panel Cluster (ipc) Failure
Opened Oct 23, 2025 · No close date supplied
Status: open (inferred from source dates) · Electrical System: Instrument Cluster/panel
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation. Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driver’s ability to take action to prevent a safety risk. Furthermore, an IPC that is suddenly not visible to the driver may divert the driver’s attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov
2020 Jeep Gladiator Problems, Complaints & Recalls | Skip That Year
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