NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
221 reportsMileage unknown · Mar 26, 2023
Electrical SystemExterior Lighting
The Compass has been stuck in “night mode,” cannot adjust the navigation panel or more importantly, the dashboard. I cannot see the dashboard in daylight, not able to see mph, any warnings etc. I see there is a recall but my car is not listed. I took it to the dealer in mid March 2023 and they said there was nothing they could d…
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The Compass has been stuck in “night mode,” cannot adjust the navigation panel or more importantly, the dashboard. I cannot see the dashboard in daylight, not able to see mph, any warnings etc. I see there is a recall but my car is not listed. I took it to the dealer in mid March 2023 and they said there was nothing they could do. Please help! I purchased this vehicle used and the issue was present.
NHTSA ODI #11513808
Mileage unknown · Mar 24, 2023
Electrical SystemForward Collision Avoidance
My instrument cluster has went dark. It stays in dark mode during the day. I am unable to visually see my speed while I’m driving. My AEB system is also having issues. I have tried to remedy this at the dealership, but they say there is no resolution.
NHTSA ODI #11513674
Mileage unknown · Mar 24, 2023
Forward Collision Avoidance
I purchased a brand new 2022 Jeep Compass and used the adaptive cruise control while driving to an appointment, immediately after the purchase. 15 miles later, one-by-one the car's system warnings started lighting up and beeping. I came to a stop light so thought to restart the car while waiting for the light to turn green. I…
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I purchased a brand new 2022 Jeep Compass and used the adaptive cruise control while driving to an appointment, immediately after the purchase. 15 miles later, one-by-one the car's system warnings started lighting up and beeping. I came to a stop light so thought to restart the car while waiting for the light to turn green. I shifted the car to park and tried to turn off the car but it wouldn't shut off. So I tried to put it back into drive but the shift wouldn't move. I called Chrysler Roadside Service and Fire and Rescue showed up and had to manually force the car into neutral to push my car to the side of the road. Meanwhile the battery also died because though I couldn't move the car, the air and radio remained working. In total I waited 3 hours for the tow truck in McLean, VA, an urban city.
NHTSA ODI #11513582
Mileage unknown · Mar 24, 2023
Engine
Start/stop system. (Shuts engine off at red light, then turns back on when you take foot off brake and press gas) Was at a red light, when light turned green the car did not move. Had to put the car in park and hit the ignition button a few times before it would go.
NHTSA ODI #11513551
Mileage unknown · Mar 23, 2023
Exterior Lighting
My dash and radio can’t decipher when it’s night or day. Screen is dark during the day and I can’t see how fast I’m going or where I’m going. It was working fine for about three weeks into me having the car. Now it doesn’t work I just purchase this car. Problem has been confirmed by a dealer. The problem happened on February 25,…
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My dash and radio can’t decipher when it’s night or day. Screen is dark during the day and I can’t see how fast I’m going or where I’m going. It was working fine for about three weeks into me having the car. Now it doesn’t work I just purchase this car. Problem has been confirmed by a dealer. The problem happened on February 25, 2023.
NHTSA ODI #11513429
Mileage unknown · Mar 20, 2023
Electrical System
Vehicle is stuck in night mode
NHTSA ODI #11512726
Mileage unknown · Mar 15, 2023
Electrical SystemExterior Lighting
My instrument cluster/dashboard glitched and became stuck in night mode. Whenever I would drive during daytime hours it became impossible to see my radio screen along with my speedometer since it's all a screen. Because of this I can barely see my speed or fuel level or any alerts along with not being able to see my GPS screen. …
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My instrument cluster/dashboard glitched and became stuck in night mode. Whenever I would drive during daytime hours it became impossible to see my radio screen along with my speedometer since it's all a screen. Because of this I can barely see my speed or fuel level or any alerts along with not being able to see my GPS screen. I brought it to the dealer and they have no fix for it yet so it's been sitting at the dealership over a month. I am currently trying to get Jeep to buy the car back from me. Thank you!
NHTSA ODI #11511969
Mileage unknown · Mar 14, 2023
Electrical SystemForward Collision AvoidanceUnknown Or Other
Forward collision sensor kept turning itself off, now my vehicle is telling me to service my headlights, 4WD, airbags and other sensors. Vehicle has also turned off while driving and deployed the AEB when driving. Have taken it to the dealership twice. Dealer contacted the manufacture which they were unable to determine the issu…
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Forward collision sensor kept turning itself off, now my vehicle is telling me to service my headlights, 4WD, airbags and other sensors. Vehicle has also turned off while driving and deployed the AEB when driving. Have taken it to the dealership twice. Dealer contacted the manufacture which they were unable to determine the issue.
NHTSA ODI #11511834
Mileage unknown · Mar 14, 2023
Electrical System
My infotainment screen and middle of my instrument cluster on the dash will not brighten during the day therefore I cannot see anything on either things. I have tried going into the settings, choosing manual settings to adjust the brightness but it is grayed out and not allowing me to make any changes.
NHTSA ODI #11511720
11,000 miles · Mar 9, 2023
Electrical System
The contact owns a 2022 Jeep Compass. The contact stated that the digital display on the instrument cluster failed to illuminate some of the warning light features. The contact then stated that the digital display was dim, and the Infotainment system failed to adjust the settings. The vehicle was taken to the dealer where it was…
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The contact owns a 2022 Jeep Compass. The contact stated that the digital display on the instrument cluster failed to illuminate some of the warning light features. The contact then stated that the digital display was dim, and the Infotainment system failed to adjust the settings. The vehicle was taken to the dealer where it was diagnosed that the digital sensor was missing and needed to be repaired however, the contact stated that he was informed that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 11,000.
NHTSA ODI #11511080
Official recalls
4Jun 13, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Aug 14, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence & remedy
Consequence: An IPC display that is not bright enough may not clearly show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed August 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 88A.
Feb 9, 2023
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The instrument panel center cluster display may be insufficiently illuminated and may not appear visible during daytime driving conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence & remedy
Consequence: An instrument panel display that is not visible to the driver may result in the inability to see safety-critical information, such as the fuel gauge and warning lights, increasing the risk of a crash.
Remedy: Dealers will replace the windshield and headlamp switch, add a light sensor module, and add a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 15A.
Apr 14, 2022
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The front seat head restraints were not welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence & remedy
Consequence: Improperly welded head restraints can result in an increased risk of injury to seat occupants during a crash.
Remedy: Dealers will replace both front seat head restraints, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z36.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗