NHTSA owner reports · September 18, 2026 snapshot.
Lane Departure complaints
21 reportsClear category filterMileage unknown · Jul 21, 2023
Exterior LightingForward Collision AvoidanceLane Departure
Greetings, There is day time dash dimming issues, and unable to adjust manually. Anti collision feature randomly turns off while driving. Auto on and off feature for fuel economy has not worked in 14 months. Finally, a hard gear jerking event occurs when traveling at slow speed that feels like being rear ended by another vehicle…
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Greetings, There is day time dash dimming issues, and unable to adjust manually. Anti collision feature randomly turns off while driving. Auto on and off feature for fuel economy has not worked in 14 months. Finally, a hard gear jerking event occurs when traveling at slow speed that feels like being rear ended by another vehicle. Not feeling safe with this Jeep. Dealer had the vehicle for week to tell me these are known issues with no remedy available. Please help!
NHTSA ODI #11533627
Mileage unknown · Jun 28, 2023
Electrical SystemForward Collision AvoidanceLane Departure
Upon start up of my vehicle I noticed my center display for speed, etc had turned itself to Spanish, but my radio was still in English. My forward collision warning, Lane keep assist, auto emergency braking, and front collision avoidance had all turned themselves off, and my auto park brake had turned itself on. After contacting…
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Upon start up of my vehicle I noticed my center display for speed, etc had turned itself to Spanish, but my radio was still in English. My forward collision warning, Lane keep assist, auto emergency braking, and front collision avoidance had all turned themselves off, and my auto park brake had turned itself on. After contacting a dealer they stated they had several complaints and to just turn them back on/off. Having these safety features turn themselves off can provide a fall sense of safety and cause accidents.
NHTSA ODI #11529354
Mileage unknown · May 2, 2023
Forward Collision AvoidanceLane Departure
Over the past several months vehicle has been repaired four separate times by dealership and issue keeps recurring. Forward collision sensor, blind spot indicator, and active lane assistance intermittently malfunction creating unsafe driving situations that have almost caused several major accidents involving multiple vehicles. …
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Over the past several months vehicle has been repaired four separate times by dealership and issue keeps recurring. Forward collision sensor, blind spot indicator, and active lane assistance intermittently malfunction creating unsafe driving situations that have almost caused several major accidents involving multiple vehicles. Examples of near misses of collisions include forward collision activating incorrectly when there aren't vehicles or objects in front of vehicle when turning through intersections and brakes are applied stopping vehicle from safely clearing intersection from oncoming traffic creating a potential collision from on coming traffic when unable to accelerate to avoid impact. Other times forward collision sensor has malfunctioned by activating during highway driving when it activated and applied brakes without reason causing vehicle to impede flow of traffic and abruptly stopping vehicle causing vehicles from behind to slam on their brakes and swerve into on comming traffic to prevent rear-end collision. Sensors randomly display on dash indicating malfunction and repair needed. During repair service at dealership they follow manufacturers recommendations and are unable to replicate malfunction during test drive so vehicle is returned. Within a week sensors intermittently continue to malfunction with no solution creating more potential traffic safety issues.
NHTSA ODI #11520050
Mileage unknown · Apr 24, 2023
Lane DepartureUnknown Or Other
The vehicle makes these noises at times. Seems like the brakes at times then it drives ok. Took it in to the dealership they say nothing is wrong with the vehicle. Went to pick up my daughter. Had music on inside the SUV couldn’t hear the noise seems like. She said, the vehicle was sounding loud before I pulled up to get her. I …
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The vehicle makes these noises at times. Seems like the brakes at times then it drives ok. Took it in to the dealership they say nothing is wrong with the vehicle. Went to pick up my daughter. Had music on inside the SUV couldn’t hear the noise seems like. She said, the vehicle was sounding loud before I pulled up to get her. I observed the sounds from underneath the vehicle a week after I purchased the vehicle. Each time I take it back to the dealer. No sounds. I’m afraid to drive this vehicle. They think I’m lying at the dealership. I’ve been to the dealership for the headrest twice and the sounds. The warnings are not that great on the vehicle either. They work sometimes.
NHTSA ODI #11518715
Mileage unknown · Feb 12, 2023
Forward Collision AvoidanceLane Departure
Ever since I got my car back in about June of 2022 my safety features randomly turn on and off. For example. My active lane management symbol pops up randomly and sometimes it takes days for it to go off. Also I will always have my front collision warning off symbol on. I don’t manually turn it on and off. The car does it itself…
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Ever since I got my car back in about June of 2022 my safety features randomly turn on and off. For example. My active lane management symbol pops up randomly and sometimes it takes days for it to go off. Also I will always have my front collision warning off symbol on. I don’t manually turn it on and off. The car does it itself. Then I will sometimes get a pop up on the dashboard that says auto high beams are disabled. Service required. Also the orange lights on the side mirrors will sometimes stay on permanently and they don’t work. Then lastly sometimes the volume of the car randomly goes out. I have tried to have this serviced but jeep refused. They made me take it to an auto body shop. The auto body shop thought it was a calibration issues of the safety sensors. So they tried a reset and realignment and that didn’t fix the issue. I feel like this issue is very unsafe because these safety features aren’t consistently on. They randomly go on and off. It will be nice if someone can help me with this concern. Thanks
NHTSA ODI #11506821
Mileage unknown · Jan 8, 2023
Forward Collision AvoidanceLane Departure
The AEB and lane departure keeps turning off and saying needs service. As soon as you kill car and start it back up again it will allow you to turn the feature back on. It also turns off at times.
NHTSA ODI #11500733
Mileage unknown · Jan 3, 2023
Electrical SystemForward Collision AvoidanceLane Departure
As the vehicle is driven for longer periods of time (over 45 minutes), the instrument panel and control system for the car freezes and slowly fades out on the audio. Once the audio is faded completely it can no longer play the radio, calls or any alerts. The issue continues with freezing the instrument panel and the lane assist,…
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As the vehicle is driven for longer periods of time (over 45 minutes), the instrument panel and control system for the car freezes and slowly fades out on the audio. Once the audio is faded completely it can no longer play the radio, calls or any alerts. The issue continues with freezing the instrument panel and the lane assist, collision warning and pedestrian sensors stop working. This becomes a safety issue as you can no longer use the hands-free device as your car auto-connects via blue tooth. It is also a major issue as the sensors on the vehicle are not dependable for operation. This happens every time you operate the vehicle for longer periods of time.
NHTSA ODI #11499863
Mileage unknown · Dec 19, 2022
Forward Collision AvoidanceLane Departure
There is a known issue with multiple 2022 Jeep Compass trims and models that, after long periods of driving (about an hour), the volume for all components utilizing sound becomes barely audible even at max volume. This affects all warning systems including blind spot, lane departure, etc. Upon turning off the vehicle for long pe…
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There is a known issue with multiple 2022 Jeep Compass trims and models that, after long periods of driving (about an hour), the volume for all components utilizing sound becomes barely audible even at max volume. This affects all warning systems including blind spot, lane departure, etc. Upon turning off the vehicle for long periods of time (a few hours) the volume will return, but the issue will occur again if driving for an hour plus with short stops. Jeep has acknowledged the concern for over a year on Jeep forums and dealers are not helpful regarding the issue. Jeep states there will be an update to the UConnect system controlling audio functions in Q4 2022. But Jeep has yet to release an update with 2 weeks left to go in the year despite knowing of the issue since end of 2021. I have additional concerns for safety as I have to disengage hands free audio during long drives due to the volume issue causing further distraction and complications on top of not having audio for any other integrated components (like gps, radio, etc.) In addition to the safety features. Links showing Jeeps awareness of issue: Forum with multiple user complaints: https://www.myjeepcompass.com/threads/volume-issue-on-my-uconnect.46300/page-3#post-171457 Direct user complaint: https://twitter.com/acevan90/status/1599924956204244993?t=jyNFB2xbLlXlFRN-n0huPw&s=19
NHTSA ODI #11498154
Mileage unknown · Dec 8, 2022
Forward Collision AvoidanceLane Departure
Does not correct car from departing lane. Also intermittently turns automatic braking of. Intermittently brakes when no hazard. Loses sound for radio and gps on long trips.
NHTSA ODI #11496520
Mileage unknown · Jul 6, 2022
Forward Collision AvoidanceLane Departure
This is how multiple times this has occurred and the second time I’m reporting this. I entered my vehicle and started the engine. I needed to use GPS to reach my destination, so I was sitting in park while getting everything the address inputted. For no apparent reason I start getting messages: AEB limited Functionality Service …
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This is how multiple times this has occurred and the second time I’m reporting this. I entered my vehicle and started the engine. I needed to use GPS to reach my destination, so I was sitting in park while getting everything the address inputted. For no apparent reason I start getting messages: AEB limited Functionality Service Required, I do not have the active lane management functionality either, Service Headlights, Service automatic window wipers etc. I eventually can get these settings to go away by manually turning them on but not this time.
NHTSA ODI #11472545
Official recalls
4Jun 13, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Aug 14, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence & remedy
Consequence: An IPC display that is not bright enough may not clearly show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed August 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 88A.
Feb 9, 2023
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The instrument panel center cluster display may be insufficiently illuminated and may not appear visible during daytime driving conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence & remedy
Consequence: An instrument panel display that is not visible to the driver may result in the inability to see safety-critical information, such as the fuel gauge and warning lights, increasing the risk of a crash.
Remedy: Dealers will replace the windshield and headlamp switch, add a light sensor module, and add a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 15A.
Apr 14, 2022
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The front seat head restraints were not welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence & remedy
Consequence: Improperly welded head restraints can result in an increased risk of injury to seat occupants during a crash.
Remedy: Dealers will replace both front seat head restraints, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z36.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗