2022 Jeep Compass

I am writing to express my disappointment and frustration with my 2022 Jeep Compass. In November 2022, both the center digital cluster screen and radio screen went dim and have not returned to full brightness since. I have already taken the car to the dealer twice, but they have not been able to resolve the issue, and have advised me to wait for a recall. I am extremely dissatisfied with this response, as I am unable to view the screens during the daytime, which poses a significant safety concern for me and my passengers. It is unacceptable that a vehicle that is barely a year old is experiencing such a significant issue. I strongly urge Jeep to take immediate action to rectify this problem. I have already spent considerable time and money taking my car to the dealership, and the issue has not been resolved. As a loyal Jeep customer, I expect better service and prompt resolution of this issue.

The contact owns a 2022 Jeep Compass. The contact became aware that the illumination of the instrument panel was set to Night Mode, and the instrument panel was not illuminated properly. The vehicle was taken to the dealer and the dealer confirmed being aware of the failure; however, there was no fix. The manufacturer was contacted by the dealer and a case was filed. The failure mileage was 26,000.

The contact owns a 2022 Jeep Compass. The contact stated that on various occasions while driving during the daytime, the instrument panel failed to illuminate properly for the contact to see the gauges. The vehicle was taken to a local dealer, where the failure could not be duplicated, and the contact was informed that the instrument panel lighting could be adjusted. The vehicle was repaired; however, the contact stated that the failure reoccurred. The VIN was not included in NHTSA Campaign Number: 23V058000 (Electrical System). The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.

Both the center digital cluster screen as well as the center radio screen have gone dim back in November 2022 and have not come back to normal brightness since. Both are not able to be seen during the daytime hours. I have had my vehicle at my local dealership twice and was told to wait for a recall and that there was nothing they can do. I cannot see my gas milage or gage during the daytime. I cannot view the digital speedometer during the day time either. I am at a loss on what to do with this issue. Jeep has provided no fixes. This is a safety issue especially during the day time. I cannot see my screens!

The contact owns a 2022 Jeep Compass. The contact stated while his wife was driving 70 MPH, the instrumental panel and the infotainment screen went into nighttime mode and were no longer visible. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.

CENTER CLUSTER ON DASH (FUEL LEVEL, ECO SAVE METER, ETC.) IS STUCK IN NIGHT TIME MODE. I'VE TRIED EVERYTHING TO RESET SO I CAN SEE MY DASH DURNING THE DAY. ITS SO DARK THAT I RAN OUT OF GAS DURING THE DAY BECUASE I COULD SEE MY FUEL LEVEL! DEALERSHIP WANTS MY VEHICLE FOR 5 DAYS TO FIGURE IT OUT AND THEY DONT KNOW WHAT TO DO. FIX THIS PLEASE! IT STARTED A MONTH AFTER I BOUGHT THE CAR. (9 MILES FIRST DRIVE, WENT DARK AROUND 3,000 MILES, STILL DARK AFTER 10,000 MILES) THIS IS VERY FRUSTATING WHEN YOU CANT SEE YOUR DASH!

I have two issues with my vehicle. The first is the lighting on the instrument panel. As of February 7, 2023, the center display in my vehicle appears to be stuck in night mode, resulting in an inability to see the fuel gauge or warning lights during daylight hours. I have taken it to my dealer to report the issue, and they said that is a known issue with 2022 jeep compasses but they are not aware of how to fix it. The service technician agreed that it would be hard to deal with and dangerous to drive. I have hence found the recall information on the on the NHTSA site, but when I enter my VIN number, it says there is no recall for my vehicle. The second issue is that the forward collision warning light is constantly on. When I go into the vehicle settings, it sometimes shows that the forward collision system is on, but the warning light is on, so it's unclear to me whether the system is on or not, which is also not a safe situation. I noticed the issue intermittently in 2022 and reported it to my dealer in February of 2023 but they were not able to fix it.

Vehicle will not switch to night mode for interior dash and infotainment system display. The center touch screen unit has already been replaced for a separate problems of it turning itself off and staying black with no access to touch screen controls. The option to adjust the night settings is greyed out, so it cannot be selected to adjust. Daytime setting has to be adjusted to lowest setting and is still extremely bright while driving at night. I have had this vehicle into the dealership several times for this issue, the last time the service manager had to drive the vehicle at night to "duplicate" the problem. I had to go to the dealership, sit in the car and show him exactly what was going on. It is very difficult to drive at night with bright dash and center display lights. I have reported this as a safety issue several times in writing. I was told Jeep is working on a fix for this problem, but it has been several months now, with no fix. I email weekly for an update.