Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 31 of 139 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 79 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports2 fire reports2 injury reports
What owners actually said
139 reports
Mileage unknown · Jun 5, 2025
EngineSteeringVehicle Speed Control
My car shut off and wouldn’t start it said the asc failed I took it to the dealership they did a diagnostic test said my aux battery level was low need replaced I replaced that my engine light is still on I have to put it on a battery charger everyday so I can go to work then it wouldn’t start at work I needed someone to give me…
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My car shut off and wouldn’t start it said the asc failed I took it to the dealership they did a diagnostic test said my aux battery level was low need replaced I replaced that my engine light is still on I have to put it on a battery charger everyday so I can go to work then it wouldn’t start at work I needed someone to give me a jump it’s stills said I needed mine esc service and it saying my temperature is too high it only has 58.884 miles on it I wish I never got this jeep I bought it brand new and I had to replace both front tire rod ends I’m beyond upset it also said my car was not in park when it was it wouldnt start I overrided the gear shift but it still wouldn’t start
NHTSA ODI #11665192
Mileage unknown · Jun 3, 2025
Electrical SystemEnginePower Train
I had to get my engine replaced a year after I got it. The vehicle has an overheating issue. The vehicle oil pressure sensor goes off. The emergency break comes on. I don’t know where the engine light flashes the EI had to get my engine replaced a year after I got it. The vehicle has a overheating issue. The vehicle oil pressure…
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I had to get my engine replaced a year after I got it. The vehicle has an overheating issue. The vehicle oil pressure sensor goes off. The emergency break comes on. I don’t know where the engine light flashes the EI had to get my engine replaced a year after I got it. The vehicle has a overheating issue. The vehicle oil pressure sensor goes off. The emergency brake comes on. I don’t know where the engine light flashes the ECS light come on the cooling and oil mix together out of nowhere
NHTSA ODI #11664718
Mileage unknown · Apr 8, 2025
EngineFuel/propulsion SystemPower Train
The vehicle mostly jerks when in drive mode/accelerating. There is possible oil leakage (slightly for the time being).
NHTSA ODI #11653390
Mileage unknown · Mar 14, 2025
Unknown Or Other
Potential Odomete rollback Indicated
NHTSA ODI #11648400
68,000 miles · Feb 27, 2025
Electrical SystemEquipment
The contact owned a 2020 Jeep Compass. The contact stated that the navigational screen was black. The contact stated the navigational screen failed to turn on as needed. No warning light was illuminated. The vehicle was not taken to the local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufact…
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The contact owned a 2020 Jeep Compass. The contact stated that the navigational screen was black. The contact stated the navigational screen failed to turn on as needed. No warning light was illuminated. The vehicle was not taken to the local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
NHTSA ODI #11645432
Mileage unknown · Feb 24, 2025
Electrical System
Auto start stop unavailable service Auto start /stop system shows up. It has killed 1 main battery and 2 auxiliary batteries but there is no stored messages so dealership can not figure out the problem.
NHTSA ODI #11644686
Mileage unknown · Feb 3, 2025
Electrical System
Two recurring issues that happen at the same time. The auto stop/start feature stops working. Error message "Stop/Start Unavailable Service Stop/Start System" is displayed. If this were to happen at a traffic light, the failure to restart the vehicle could cause accidents. At the same time, the door locks become inoperative in o…
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Two recurring issues that happen at the same time. The auto stop/start feature stops working. Error message "Stop/Start Unavailable Service Stop/Start System" is displayed. If this were to happen at a traffic light, the failure to restart the vehicle could cause accidents. At the same time, the door locks become inoperative in one of several ways. They may not unlock by using the in-car button on the door. At the same time, using the key fob may or may not unlock the door. If you are outside of the vehicle, the key fob may not unlock the doors. If you are in the car when it happens, you may be trapped. That is an obvious safety issue. If you are trying to lock or unlock, using the key fob, from outside the car and the door locks are not responding, your safety can be compromised by not being able to enter the car in a dangerous situation. These issues have been confirmed and reproduced by a Jeep dealer on three different occasions in less than two months. They have replaced both car batteries. The door lock assembly has been replaced three times. The Body Control Module has been replaced three times. The latest failure was on 2/2/2025.
NHTSA ODI #11640325
Mileage unknown · Jan 31, 2025
Electrical SystemEngineUnknown Or Other
Car won’t start due to Low Coolant error, fluids are fine.
NHTSA ODI #11639792
Mileage unknown · Jan 15, 2025
Engine
The engine is shutting down in the middle of Driving. While driving and happening at random the vehicle will have a message populate stating coolant temp high. the engine will turn off and turn back on if the vehicle is being driven. IF the vehicle is stopped and this happens the vehicle will shut down with same message car need…
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The engine is shutting down in the middle of Driving. While driving and happening at random the vehicle will have a message populate stating coolant temp high. the engine will turn off and turn back on if the vehicle is being driven. IF the vehicle is stopped and this happens the vehicle will shut down with same message car needs to be put in park from the drive mode and restarted. This has happened countless times and Jeep cannot fix the issue nor replicate as it happens randomly. This is a safety concern as it has happened on the highway and just stopped at time while driving. At the same time of this happening the check engine light comes on as well. The car has been to separate dealerships with neither of them being able to replicate the issue.
NHTSA ODI #11636034
Mileage unknown · Dec 17, 2024
Electrical SystemEngineSteering
My trancontrol started to run hot,and the vehicle started to jerk when it in motion and My driver shaft went bad and the transfer case assembly went outthe jeep compass is broken down
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Consequence & remedy
Consequence: Reduced visibility increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE22013 · False Overheat Leading To Loss Of Motive Power
Opened Dec 2, 2022 · Closed Dec 10, 2023
Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving. The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle. In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed. A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles. FCA provided its full response on March 2nd, 2023. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages. ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation. The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%. The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%. After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality. The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles. FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety. FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown. FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park. After the vehicle is placed in park, it can then be restarted and immediately driven with no issues. This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Engine And Engine Cooling
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving. The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle. In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed. A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles. FCA provided its full response on March 2nd, 2023. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages. ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation. The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%. The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%. After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality. The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles. FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety. FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown. FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park. After the vehicle is placed in park, it can then be restarted and immediately driven with no issues. This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving. The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle. In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed. A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles. FCA provided its full response on March 2nd, 2023. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages. ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation. The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%. The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%. After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality. The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles. FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety. FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown. FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park. After the vehicle is placed in park, it can then be restarted and immediately driven with no issues. This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2020 Jeep Compass Problems, Complaints & Recalls | Skip That Year
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