Air Bags. Review the 91 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 91 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seat Belts. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports7 fire reports16 injury reports

What owners actually said

306 reports

180,000 miles · Apr 26, 2021

Engine

THE ENGINE KEEPS STALLING HAS STALLED WHILE IM DRIVING. HAVE TAKEN IT TO THE MECHANIC AND THE PROBLEM CONTINUES. IM AFRAID THAT IM GOING TO HAVE A WRECK.

NHTSA ODI #11414040

90,000 miles · Apr 3, 2021

Seats

PASSENGER HEADREST DEPLOYED WITHOUT PROVOCATION WHILE SITTING IN A DRIVEWAY.CLIPS BROKEN SO CANNOT RESET.

NHTSA ODI #11406283

75,000 miles · Apr 2, 2021

Electrical SystemEngineUnknown Or Other

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MY ANTI-LOCK BRAKE SYSTEM FAULT INDICATOR, STABILITY CONTROL INDICATOR AND 4 WHEEL DRIVE (WITH EXCLAMATION POINT) INDICATOR ARE ON WHEN ENGINE STARTS. WITHIN 15 SECONDS OF ME DRIVING, ALL INDICATOR LIGHTS BRIEFLY TURN OFF. THAT IS FOLLOWED BY A ~5 SECONDS OF MY CAR STALLING WITH THE STABILITY CONTROL INDICATOR BLINKING. SHORTLY AFTER, ALL LIGHTS TURN BACK ON. THIS IS AN ONGOING ISSUE THAT I HAVE TESTED MULTIPLE TIMES OVER THE COURSE OF A WEEK. I AM WORRIED TO TAKE MY CAR OUTSIDE OF MY NEIGHBORHOOD AND BELIEVE IT IS AN ISSUE CAUSED BY THE VEHICLE AS OPPOSED TO SELF-INFLICTED. NOTE: I HAVE REPLACED THE BATTERY AND THE ISSUE REMAINS. THE VEHICLE HAS JUST UNDER 75,000 MILES.

NHTSA ODI #11406087

58,000 miles · Mar 26, 2021

EnginePower TrainFire

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TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE BEGIN TO SHUDDER BACK AND FORTH. THE CONTACT WAS ABLE TO PULL OVER AND STOP THE VEHICLE AND BEGAN TO SMELL BURNING WIRES INSIDE OF THE VEHICLE. THE CONTACT STATED THEY STARTED SEEING SMOKE COMING THRU THE VENT INSIDE OF THE VEHICLE. THE CONTACT EXIT OUT OF THE VEHICLE AND NOTICE FIRE COMING FROM UNDERNEATH THE FRONT HOOD. THE CONTACT STATED A PERSON CAME WITH A FIRE EXTINGUISHER TO TRY TO PUT OUT THE FIRE BUT WAS NOT SUCCESSFUL. THE FIRE DEPARTMENT DID ARRIVE TO THE SCENE AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. NO ONE WAS INJURED. THERE WAS NO WARNING LIGHT ILLUMINATED FROM THE VEHICLE. THE VEHICLE WAS NOT TOWED BUT LEFT AT THE SCENE. THE VEHICLE WAS NOT INSPECTED, DIAGNOSED OR REPAIRED. THE CONTACT DID CALL LOCAL DEALER ENNIS FORD, INC. (900 I-45, ENNIS, TX 75119 PHONE: (877) 890-8768) WHO INFORM THE CONTACT TO REACH OUT TO THEIR INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

NHTSA ODI #11404980

95,000 miles · Mar 17, 2021

Vehicle Speed Control

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MULTIPLE ISSUES WITH THROTTLE BODY RESULTING IN A LOSS OF POWER AND CONTROL OF VEHICLE. BACK IN 2017, I HAD AN ISSUE WITH THE CAR JERKING, CUTTING OUT, AND LOSING POWER. TOOK CAR TO A JEEP DEALERSHIP AND THROTTLE BODY HAD TO BE REPLACED. AGAIN DURING THE SUMMER OF 2020, VEHICLE STARTED LOSING ABILITY TO CONSISTENTLY ACCELERATE. CAR BEGAN JERKING, CUTTING OUT, AND LOSING POWER ON THE ROADS AND HIGHWAY. THE VEHICLE THROTTLE LIGHT, STABILITY TRACTION CONTROL, AND ENGINE LIGHT ILLUMINATED. DEALERSHIP CONFIRMED THROTTLE NEEDS TO BE REPLACED AGAIN. REPORTED TO JEEP CORPORATE OFFICE WITH NO RESOLUTION. SEVERE SAFETY ISSUE. JEEP DOESN'T CARE AND IS CLAIMING NO RESPONSIBILITY UNTIL A RECALL HAS TO BE ISSUED.

NHTSA ODI #11403603

132,000 miles · Mar 15, 2021

EnginePower Train

REPEATEDLY RECEIVING ERROR CODE U0401

NHTSA ODI #11402974

67,785 miles · Mar 12, 2021

Engine

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ON MARCH 4, WHILE VEHICLE WAS IN WARM-UP PHASE AT HOME, IN IDLE, A SHARP SNAP WAS HEARD (LATER DISCOVERED WAS THE ELECTRONIC THROTTLE BODY), THEN VEHICLE SET TWO CODES (P0171, P2173), AND IMMEDIATELY WENT INTO LIMP MODE (TRACTION CONTROL OFF, THROTTLE BODY REDUCED POWER, ABS FOR SLOWING VEHICLE IF BEING DRIVEN ABOVE SLOWER SPEEDS FOR LIMP MODE). WE WERE ON A SCHEDULE, SO VEHICLE WAS SHUT OFF IMMEDIATELY AND WE USED OUR OTHER VEHICLE FOR TRANSPORT. BOTH CODES WERE RESEARCHED TO DETERMINE BEST REPAIR METHODS. SINCE THE P0171 WAS A REPEAT CODE, AND THE P2173 WAS AN UNFAMILIAR SAE CODE NOT NORMALLY USED ON MY PREVIOUS VEHICLES, A COMPLETE DISASSEMBLY OF THE INTAKE WAS WARRANTED. I AM MECHANICALLY COMPETENT DUE TO TRAINING AND EXPERIENCE AND KNOW MY OWN LIMITS OF COMPETENCY AND TOOLS FOR REPAIR. HERE ARE THE BASICS FOR REFERENCE OF WHAT WAS FOUND. 1. THE PCV VALVE (MULTIAIRE) HAD FAILED AT THE INTERNAL PINTLE, AND WAS ALLOWING CRANKCASE AIR/OIL TO ENTER THE INTAKE AT TOO HIGH A VOLUME. IT WAS REPLACED. THE MAP SENSOR SET THE P2173 CODE, THEN FAILED DUE TO OIL INTRUSION AND WAS REPLACED. THE RAPID SNAPPING OF THE THROTTLE BODY UNDER PRESSURE UNCALIBRATED THE INTERNAL THROTTLE POSITION SENSORS, AND COULD NOT MAINTAIN PROPER POSITION WAS REPLACED. THE INTAKE MANIFOLD (NEWER DESIGN FOR THE 2.0L I4 WITHOUT THE FLAPPER CONTROLS JUST GUIDE VEINS FOR THE INTAKE AIR) MAIN GASKET HAD SHRUNK IN THE PLASTIC INTAKE SEAT CHANNEL AND WAS ALLOWING OUTSIDE AIR (P0171) TO SEEP PAST THE GASKET ON THE LOWER LIP OF THE GASKET, AND WAS ALSO NOT SEALING BETWEEN THE CYLINDERS (GASES WERE TRANSFERRING BETWEEN THE CYLINDERS). THE THROTTLE BODY GASKET WAS PRISTINE. DURING REPAIR, PRESSURE TESTED INTAKE FOR LEAKS, AND TUBES AND LINES FOR CRACKS. READING SAE CODE P2173 WAS DETERMINED THAT CODE AND SUBSEQUENT LIMP MODE WAS DESIGNED TO PREVENT DAMAGE TO THE PLASTIC INTAKE MANIFOLD. IT WORKED.*DT CONSUMER STATED THE REASON FOR GASKET NOT SEALING, BLOW BY-GASES FROM ONE CYLINDER TO ANOTHER. CYLINDER HEAD WAS CHECK AND PLASTIC INTAKE FOR WARPING, THE

NHTSA ODI #11402542

76,000 miles · Feb 16, 2021

SeatsInjury

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IN THE SUMMER OF 2019 I STARTED A SUMMER JOB TO EARN A LITTLE CASH FOR COLLEGE. AROUND 3-4 WEEKS WHEN I GOT THE CAR. I WENT TO WORK AND ARRIVED FOR 4:30 AM, BECAUSE I WORK WITH MY MOM AND THAT IS WHEN SHE STARTS WORK. FOR ME I START WORK AT 5:00 AM SO I SIT IN THE CAR FOR 30 MINS JUST LISTENING TO MUSIC. AROUND THAT TIME I SUDDENLY HEAR A POP NOISE AND MY HEAD WAS PUSHED FORWARD WITH A DECENT AMOUNT OF FORCE THAT I STARTED HAVING A HEADACHE. I LOOKED AROUND TO SEE IF A CAR HAD HIT ME, BUT I SAW NO CAR IN MOTION AROUND ME AT ALL. THAT'S WHEN I SAW THAT MY HEADREST WAS POPPED OUT AND WAS CONFUSED AS TO WHY. I STILL CONTINUED TO GO TO WORK WITH A HEADACHE AFTERWARDS.*DT CONSUMER STATED HEADSET WAS REPLACED.*JB

NHTSA ODI #11396543

84,000 miles · Feb 5, 2021

Electrical SystemFuel/propulsion SystemVehicle Speed Control

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WHILE DRIVING ON A BUSY STREET, THE ENGINE LOST POWER AND THROTTLE CONTROL, TRACTION CONTROL, AND CHECK ENGINE LIGHTS CAME ON, MY VEHICLE THEN LOSES ABILITY TO ACCELERATE. A COUPLE OF WEEKS PASS BY WITH MY CAR BEING FINE AND THEN IT HAPPENS AGAIN EXCEPT THIS TIME MY CAR WONT START BACK AT ALL. TOOK IT TO A MECHANIC WHERE I PAID FOR TOWING. VEHICLE WAS LIMP AND WANTED TO STALL. NOW HAVE TO PAY FOR NEW SPARK PLUGS AND THROTTLE BODY REPLACEMENT. MECHANIC SAID THIS IS A COMMON SAFETY HAZARD ISSUE WITH JEEPS AND THIS THROTTLE BODY NEEDS TO BE ON RECALL ALREADY.

NHTSA ODI #11394817

1,010 miles · Dec 9, 2020

EngineUnknown Or Other

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I HAVE A 2014 KEEP COMPASS WITH A 2.0L ENGINE AND FOR SOME TIME NOW IT HAS BEEN STALLING OUT REALLY BAD AND ALSO HAS PROBLEMS WITH WANTING TO START BUT TODAY ON DECEMBER THE 9TH AT ABOUT 5:30PM OR SO I WAS DRIVING DOWN THE INTERSTATE AT A HIGH SPEED OF ABOUT 80MPH WHEN I HAD NOTICED MY CAR WAS TRYING TO GET KINDA HOT SO I TURNED MY HEATER ON TO SEE IF THAT WOULD DROP THE TEMPERATURE GAUGE DOWN ANY WHICH MIND YOU IT DID NOT BUT INSTEAD I LOST ALL ENGINE POWER AND ALSO ACCELERATION AS WELL AND WHEN I WOULD GIVE GAS IT WOULD NOT DO ANYTHING BUT RISE MY RPMS TO EXTREMELY HIGH LEVEL SO THE ONLY THING I KNEW TO DO WAS GET IT OFF OF THE ROAD AS QUICKLY AS POSSIBLE. WHAT'S CONCERNING ME THOUGH IS THAT THEIR IS A RECALL ON MY CAR BUT WITH A 2.4L ENGINE NOT THE 2.0L BUT WHEN I WAS READING THE RECALL FOR SAID ENGINE TYPE THE EXACT SAME SYMPTOMS APPLIED TO WHAT MY CAR DID TODAY SO I'M WONDERING IF THAT RECALL SHOULD BE APPLIED TO THE 2.0L ENGINES AS WELL.

NHTSA ODI #11382797

Official recalls

16V668000 · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 15, 2016

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Consequence & remedy

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Additional source detail variants (3)

Seat Belts:pretensioner

Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Air Bags

13V552000 · Engine

Nov 6, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Avenger and Chrysler 200, and model year 2014 Jeep Compass and Patriot vehicles equipped with 2.4L engines. Due to abrasive debris in the balance shaft bearings, these engines may have a loss of engine oil pressure, possibly resulting in an engine stall or engine failure.

Consequence & remedy

Consequence: If the engine stalls while driving it may increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the engine balance shaft module, free of charge. The recall began on December 24, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N52.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Air Bags:frontal:passenger Side:inflator Module

PE19014 · Active Head Rest Inadvertent Deployment

Opened Sep 9, 2019 · Closed Feb 25, 2026

Status: closed (inferred from source dates) · Seats; Seats:front Assembly:head Restraint

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Seats

Seats:front Assembly:head Restraint