NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
32 reports82,400 miles · Apr 4, 2015
Exterior Lighting
WHEN I RAINS VERY HEAVILY OR SNOWS, WATER WILL START TO LEAK OUT OF THE FRONT DOME LIGHT. SOMETIMES IT DRIPS, SOMETIMES IT IS A STEADY STREAM THAT COMES OUT. I TALK TO THE DEALERSHIP AND THEY ARE NOT SURE WHY IT IS DOING IT. WHEN IT HAPPENS, IT IS VERY DISTRACTING AS THE WATER SPILLS ALL OVER MY DASH, RADIO, AND GEAR SHIFT. *T…
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WHEN I RAINS VERY HEAVILY OR SNOWS, WATER WILL START TO LEAK OUT OF THE FRONT DOME LIGHT. SOMETIMES IT DRIPS, SOMETIMES IT IS A STEADY STREAM THAT COMES OUT. I TALK TO THE DEALERSHIP AND THEY ARE NOT SURE WHY IT IS DOING IT. WHEN IT HAPPENS, IT IS VERY DISTRACTING AS THE WATER SPILLS ALL OVER MY DASH, RADIO, AND GEAR SHIFT. *TR
NHTSA ODI #10703734
87,000 miles · Jan 22, 2014
Wheels
THE PART IS FRONT AND WHEEL HUB BEARINGS. TOOK MY CAR IN FOR REPAIRS AND THEY FOUND THAT THE FRONT AND REAR HUB BEARINGS ARE DETERIORATED BUT NO OTHER PART WAS. WAS ADVISED TO TAKE IT TO A JEEP DEALERSHIP. I TOOK IT IMPERIAL JEEP IN MENDON, MA AND THEY CHECK IT AND COULD NOT EXPLAIN WHY THESE PARTS ARE DETERIORATED. SAID THEY…
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THE PART IS FRONT AND WHEEL HUB BEARINGS. TOOK MY CAR IN FOR REPAIRS AND THEY FOUND THAT THE FRONT AND REAR HUB BEARINGS ARE DETERIORATED BUT NO OTHER PART WAS. WAS ADVISED TO TAKE IT TO A JEEP DEALERSHIP. I TOOK IT IMPERIAL JEEP IN MENDON, MA AND THEY CHECK IT AND COULD NOT EXPLAIN WHY THESE PARTS ARE DETERIORATED. SAID THEY HAD NEVER SEEN THIS BEFORE. CONTACTED JEEP CUSTOMER SERVICE AND THEY OFFERED TO PAY 50% BUT WAS NOT TOLD THAT THE OFFER WAS ONLY VALID FOR 30 DAYS SO WHEN I CALLED BACK WHICH WAS PAST THE 30 DAYS, I WAS INFORMED THEY WOULD NOT HONOR THE ORIGINAL OFFER. NOT SURE WHERE I CAN GO FROM HERE. *TR
NHTSA ODI #10561066
57,500 miles · Jun 3, 2013
EngineService BrakesSuspension
WHEN THE CAR PULLS UP TO A STOP LIGHT THE ENTIRE VEHICLE SHAKES, AND THE IDLE DROPS. IT DROPS FROM AN NORMAL IDLE 500-600 TO BELOW 500. THEN SHAKES LIKE A TRACTOR. *TR
NHTSA ODI #10514911
54,100 miles · Mar 26, 2013
Air Bags
TL* THE CONTACT OWNS A 2008 JEEP COMPASS 4X4. THE CONTACT STATED THAT SHE NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 54…
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TL* THE CONTACT OWNS A 2008 JEEP COMPASS 4X4. THE CONTACT STATED THAT SHE NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 54,100. *TR...UPDATED 05/22/13 *BF
NHTSA ODI #10504532
34,245 miles · Mar 5, 2013
Suspension
OUR JEEP IS OUT OF DATE FOR WARRANTY, BUT UNDER 36,000 MILES. WE TOOK IT IN FOR AN OIL CHANGE AND WAS SUBSEQUENTLY TOLD THAT THE BALL JOINTS NEEDED TO BE REPLACED. THIS IS ABSURD FOR A VEHICLE OF THIS LOW MILEAGE. WE WERE TOLD THAT "JEEP" KNOWS THERE WAS A PROBLEM, AND HAS SINCE CORRECTED IT IN NEWER MODELS. THIS IS A SAFETY…
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OUR JEEP IS OUT OF DATE FOR WARRANTY, BUT UNDER 36,000 MILES. WE TOOK IT IN FOR AN OIL CHANGE AND WAS SUBSEQUENTLY TOLD THAT THE BALL JOINTS NEEDED TO BE REPLACED. THIS IS ABSURD FOR A VEHICLE OF THIS LOW MILEAGE. WE WERE TOLD THAT "JEEP" KNOWS THERE WAS A PROBLEM, AND HAS SINCE CORRECTED IT IN NEWER MODELS. THIS IS A SAFETY ISSUE...!! SO WHY ISN'T THERE A RECALL FOR IT...? WHY DO I HAVE TO CARRY THE FINANCIAL BURDEN OF A DESIGN FLAW...? I'VE READ OVER A DOZEN OTHER'S IDENTICAL COMPLAINTS, AND THAT'S ONLY FROM THOSE WHO CONTACTED NHTSA. THERE MUST BE A BETTER RESPONSE FROM JEEP. ISN'T JEEP THE ALL AMERICAN VEHICLE...? *TR
NHTSA ODI #10501375
140,000 miles · Mar 3, 2013
SteeringSuspension
VEHICLE STARTED MAKING A THUDDING NOISE THAT CORRELATED WITH THE SPEED OF THE VEHICLE. THE FASTER I DROVE THE FASTER IT WENT. TOOK IT TO A MECHANIC AND WAS TOLD THERE WAS PLAY IN THE TIE RODS AND BALL JOINTS ON RIGHT SIDE ABOUT 1/4 ON TIE ROD AND 1/4 ON BALL JOINT. *TR
NHTSA ODI #10501087
36,000 miles · Nov 16, 2012
SteeringSuspension
TL* THE CONTACT OWNS A 2008 JEEP CAMPUS FWD. THE CONTACT STATED THAT THERE WAS AN ABNORMAL METAL NOISE HEARD FROM THE FRONT END OF THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR A STATE INSPECTION WHEN THE CONTACT WAS ADVISED THAT THE FRONT DRIVER'S SIDE LOWER BALL JOINT AND TIE ROD FA…
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TL* THE CONTACT OWNS A 2008 JEEP CAMPUS FWD. THE CONTACT STATED THAT THERE WAS AN ABNORMAL METAL NOISE HEARD FROM THE FRONT END OF THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR A STATE INSPECTION WHEN THE CONTACT WAS ADVISED THAT THE FRONT DRIVER'S SIDE LOWER BALL JOINT AND TIE ROD FAILED DUE TO DEFECTIVE MATERIAL. THE DRIVER'S SIDE LOWER BALL JOINT AND TIE ROD WAS REPLACED. THE CONTACT STATED THAT ONCE YEAR PRIOR TO THE RECENT FAILURE, THE FRONT PASSENGER'S SIDE LOWER BALL JOINT FAILED AND WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 44,500. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10484950
42,000 miles · Oct 26, 2012
Electrical System
ALL VEHICLE POWER CUTS OUT UNDER VARIOUS DRIVING SPEEDS WITH NO RHYME OR REASON ALMOST AS IF IT STALLS (EVERYTHING DIES AND THE GAS PEDAL RELEASES) THERE IS NO HESITATION OR SPUTTERING IT IS INSTANT LIKE TURNING THE KEY OFF, BUT AFTER 2 SECONDS PICS BACK UP WHERE IT LEFT OFF. IT HAPPENS ANY WHERE FROM ONCE A MONTH TO SOMETIMES …
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ALL VEHICLE POWER CUTS OUT UNDER VARIOUS DRIVING SPEEDS WITH NO RHYME OR REASON ALMOST AS IF IT STALLS (EVERYTHING DIES AND THE GAS PEDAL RELEASES) THERE IS NO HESITATION OR SPUTTERING IT IS INSTANT LIKE TURNING THE KEY OFF, BUT AFTER 2 SECONDS PICS BACK UP WHERE IT LEFT OFF. IT HAPPENS ANY WHERE FROM ONCE A MONTH TO SOMETIMES THREE TIMES A DAY. WE TOOK IT TO A DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH IT BECAUSE IT DID NOT DO IT WHILE THEY HAD IT. *TR
NHTSA ODI #10482397
Mileage unknown · Sep 17, 2012
SteeringSuspension
MY JEEP COMPASS IS ONLY 4 YEARS OLD AND HAS 35000 MILES ON IT. THE LOWER CONTROL ARMS AND TIE RODS NEED TO BE REPLACED. SO FAR THIS IS COSTING ME $500.00. AND I AM NOT DONE YET. WITH A NAME LIKE JEEP I WOULD THINK IT WOULD BE A BETTER BUILT CAR. TO ME THIS IS NOT NORMAL WEAR AND TEAR. AND UNACCEPTABLE FOR AN AMERICAN MADE CAR.
NHTSA ODI #10476341
34,000 miles · Sep 13, 2012
Suspension
MY JEEP COMPASS IS ONLY 4 YEARS OLD AND THE LOWER CONTROL ARMS AND THE TIE RODS NEED REPLACED. SO FAR IT HAS COST ME $500.00 AND I AM NOT DONE YET. WITH A NAME LIKE JEEP I WOULD THINK IT WOULD BE A BETTER BUILT VEHICLE. I CAN SEE THIS HAPPENING AFTER 10 YEARS WITH SOME OFF ROADING. TO ME THIS IS NOT NORMAL WEAR AND TEAR AND I WO…
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MY JEEP COMPASS IS ONLY 4 YEARS OLD AND THE LOWER CONTROL ARMS AND THE TIE RODS NEED REPLACED. SO FAR IT HAS COST ME $500.00 AND I AM NOT DONE YET. WITH A NAME LIKE JEEP I WOULD THINK IT WOULD BE A BETTER BUILT VEHICLE. I CAN SEE THIS HAPPENING AFTER 10 YEARS WITH SOME OFF ROADING. TO ME THIS IS NOT NORMAL WEAR AND TEAR AND I WOULD THINK UNACCEPTABLE FOR AN AMERICAN MADE VEHICLE. *TR
NHTSA ODI #10475328