2008 Jeep Compass 4X4

TL* THE CONTACT OWNS A 2008 JEEP COMPASS SPORT 4X4. THE CONTACT STATED THAT WHEN ATTEMPTING TO DECELERATE IN SNOWY WEATHER, THE BRAKES WOULD NOT FUNCTION PROPERLY AND WOULD EXHIBIT AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE DEALER ADVISED THAT THE REAR LOWER BALL JOINTS, WHICH WERE FRACTURED AND CAUSING THE TIRES TO WEAR PREMATURELY, WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. UPDATED 03/24/11*LJ THE CONSUMER WAS INFORMED BOTH LOWER BALL JOINTS WERE BAD. UPDATED 04/29/11

TL*THE CONTACT OWNS A 2008 JEEP COMPASS 4X4. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND. THE CONTACT STATED THE FAILURE OCCURRED THREE TIMES. THE CONTACT STATED THERE WAS APPROXIMATELY AN INCH OF SNOW ON THE GROUND WHEN THE FAILURE OCCURRED THE FIRST TIME AND SHE HAD ACTIVATED HER FOUR WHEEL DRIVE. THE FAILURE ONLY OCCURRED WHEN THERE WAS SNOW ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS CHECKED THE CODES BUT WERE UNABLE TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.