IllustrationDRIVING ON HIGHWAY AT APPROX 60MPH AND VEHICLE ENGINE SHUTS OFF. NO CHECK ENGINE LIGHT. THIS HAPPENED TWICE THAT DAY... *TR
2007 Jeep Commander
Owner reports · Recalls · Investigations
More warning signs than most Commander years
Owner complaints for the 2007 Jeep Commander are substantially higher than the model-year median of 186.
About this comparison →How this year compares
Owner complaints by model year
Compare all Commander years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
610–25K
8125–50K
11650–75K
8375–100K
129100–150K
43150K+
513 reports with mileage · 183 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 371 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 154 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 131 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
18 crash reports13 fire reports9 injury reports
What owners actually said
696 reportsBASICALLY THE ENGINE STALLS OUT WHILE VEHICLE IS AT IDLE. ENGINE RPM'S WILL INCREASE UP TO 1200 AND THEN DROP TO ABOUT 3000 RPMS, AND SOMETIMES LOWER THEN THIS; ALMOST TO THE POINT OF KILLING THE ENGINE. IT HAS OCCUR TWICE TO ME, AND THREE TIMES TO MY WIFE. *TR
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE SLIPPED INTO A LOWER GEAR AND MADE A LOUD NOISE. THE CONTACT ATTEMPTED TO PULL TO THE SIDE OF THE ROAD, BUT THE POWER STEERING LOCKED AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED IMMEDIATELY. A FEW DAYS LATER, WHILE ATTE…
Read full complaint
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE SLIPPED INTO A LOWER GEAR AND MADE A LOUD NOISE. THE CONTACT ATTEMPTED TO PULL TO THE SIDE OF THE ROAD, BUT THE POWER STEERING LOCKED AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED IMMEDIATELY. A FEW DAYS LATER, WHILE ATTEMPTING TO STOP AT STOP LIGHT, THE FAILURE RECURRED EXCEPT THIS TIME THE CONTROL PANEL FAILED AS WELL. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THERE ARE NO RECALLS LISTED AT THIS TIME; HOWEVER, THE CONTACT IS EXPERIENCING THE SAME FAILURES LISTED IN DEFECT INVESTIGATION NUMBER EA07007. THE VEHICLE HAS NOT BEEN REPAIRED AND REMAINS AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 11,000.
TRAVELING TO STOPLIGHT, AND WHEN I WENT TO BRAKE, THE BRAKES DID NOT CATCH CAUSING ME TO CRASH INTO THE CAR IN FRONT OF ME. *TR
WHEN I TRY TO ACCELERATE MY VEHICLE HESITATES AND THEN SHUTS OFF. THE LIGHTS ON THE DASHBOARD ILLUMINATE BUT THE CAR IS NO LONGER RUNNING. THIS HAPPENS AT LEAST ONCE A MONTH AND HAS BEEN IN FOR SERVICE AND THE PROBLEM HAS NOT BEEN CORRECTED. *TR
THE "SERVICE TIRE PRESSURE SYSTEM" LIGHT COMES ON. I HAVE BROUGHT THE CAR BACK TO THE DEALER 7-8 TIMES FOR THE SAME PROBLEM AND HAVE COMPLAINED TO JEEP. I BRING IT IN FOR SERVICE AND THEY PERFORM WHATEVER NEW FIX THEY CONJURE UP AND IT SOMETIMES WILL STOP FOR A WEEK OR TWO THEN COME RIGHT BACK ON, IT ONCE CAME BACK ON WHILE DR…
Read full complaint
THE "SERVICE TIRE PRESSURE SYSTEM" LIGHT COMES ON. I HAVE BROUGHT THE CAR BACK TO THE DEALER 7-8 TIMES FOR THE SAME PROBLEM AND HAVE COMPLAINED TO JEEP. I BRING IT IN FOR SERVICE AND THEY PERFORM WHATEVER NEW FIX THEY CONJURE UP AND IT SOMETIMES WILL STOP FOR A WEEK OR TWO THEN COME RIGHT BACK ON, IT ONCE CAME BACK ON WHILE DRIVING HOME FROM THE DEALER. I ALSO HAVE A FRIEND WITH THE SAME VEHICLE WHO HAS THE EXACT SAME PROBLEM. THE TIRE PRESSURE SYSTEM HAS READ FAULTY TIRE PRESSURES AS WELL THAT COME AND GO AND CAN CHANGE DRAMATICALLY IN JUST 5 MINUTES. I AM CURRENTLY DRIVING ON MY SPARE DUE TO A LOW PRESSURE READING AND WHEN I WENT TO PUT AIR IN MY TIRE, I TRIED TO UNSCREW THE PLASTIC ON THE VALVE AND HALF THE VALVE CRACK OFF. I NOW HAVE THE SPARE ON AND WHILE A PORTABLE TIRE GAUGE READS 35 THE TIRE PRESSURE SYSTEM IN THE CAR READS 19. *TR
I DRIVE A JEEP COMMANDER AND THE THIRD ROW SEAT BELT HAS BEEN BROKEN SINCE I BOUGHT THE VEHICLE IT HAS BEEN REPLACED ONCE AND IT STILL DOES NOT WORK THE SEAT BELT WILL NOT PULL OUT TO BUCKLE UP MY CHILD, THE DEALER SAYS THE SEAT IS NOT LINING UP WITH THE VEHICLE... *TR
THE BRAKE SYSTEM WOULD LOCK UP AT HIGH SPEEDS, DRIVABLE AND YOU FEEL THE FRICTION AND IT'S LIKE A TUGGING EFFECT UNTIL YOU BRAKE AND THEN IT WOULD BE COMPLETELY FINE. THIS FIRST HAPPENED BACK IN JUNE OF 2007. I BROUGHT THE CAR IN TO HAVE THE DEALER LOOK AT THE PROBLEM AS SOON AS IT HAPPENED. THEY SAID EVERYTHING WAS FINE AND …
Read full complaint
THE BRAKE SYSTEM WOULD LOCK UP AT HIGH SPEEDS, DRIVABLE AND YOU FEEL THE FRICTION AND IT'S LIKE A TUGGING EFFECT UNTIL YOU BRAKE AND THEN IT WOULD BE COMPLETELY FINE. THIS FIRST HAPPENED BACK IN JUNE OF 2007. I BROUGHT THE CAR IN TO HAVE THE DEALER LOOK AT THE PROBLEM AS SOON AS IT HAPPENED. THEY SAID EVERYTHING WAS FINE AND THEY COULDN'T FIND ANYTHING WRONG, NOTHING SHOWED UP ON THEIR TESTS. THIS BRAKE PROBLEM HAPPENED OCCASIONALLY THROUGH THE YEAR WITH NO WARNING LIGHT APPEARING ON THE PANEL AND IT WAS BROUGHT TO THE DEALERS ATTENTION AND ALWAYS THE SAME RESULT, NOTHING THEY CAN FIND IN THEIR TESTS. BUT LATELY THIS BRAKE PROBLEM WAS HAPPENING MORE FREQUENTLY, MORE RANDOM AND PROGRESSIVE AND AGAIN WAS BROUGHT TO THE DEALERS ATTENTION, 3 DIFFERENT DEALERS IN FACT. AND STILL NOTHING THEY CAN FIND. *TR
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSES POWER AND SHUTS OFF. WHEN SHE RESTARTS THE VEHICLE, IT RUNS SLUGGISH AND WITH LESS POWER. SHE IS UNABLE TO ACCELERATE OVER 30 MPH. THE CONTACT CALLED THE DEALER AND THEY ADVISED HER TO BRING IN THE VEHICLE TO THE SERVICE DEPARTMENT.…
Read full complaint
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSES POWER AND SHUTS OFF. WHEN SHE RESTARTS THE VEHICLE, IT RUNS SLUGGISH AND WITH LESS POWER. SHE IS UNABLE TO ACCELERATE OVER 30 MPH. THE CONTACT CALLED THE DEALER AND THEY ADVISED HER TO BRING IN THE VEHICLE TO THE SERVICE DEPARTMENT. THE DEALER COULD NOT DUPLICATE THE FAILURE ON TWO SEPARATE OCCASIONS. NHTSA CAMPAIGN ID NUMBER 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) WAS FOUND FOR THE 2006 COMMANDERS. THE MILEAGES WERE UNAVAILABLE. UPDATED 10/03/08 *BF THE DEALER UPDATED THE PCM. UPDATED 10/06/08. *JB
I HAVE OWNED MY 2007 JEEP COMMANDER FOR ABOUT TEN MONTHS NOW. THE PROBLEM I HAVE IS WHEN MY KNEE BUMPS THE BOTTOM OF THE IGNITION KEY (TURNING IT TO THE LEFT, & SHUTTING THE VEHICLE OFF) WHICH IS UNUSUALLY LOCATED AT THE BOTTOM PORTION OF THE CONSOLE (I GUESS THIS VEHICLE WASN'T MEANT FOR TALL PEOPLE). WHEN THIS HAPPENS THE V…
Read full complaint
I HAVE OWNED MY 2007 JEEP COMMANDER FOR ABOUT TEN MONTHS NOW. THE PROBLEM I HAVE IS WHEN MY KNEE BUMPS THE BOTTOM OF THE IGNITION KEY (TURNING IT TO THE LEFT, & SHUTTING THE VEHICLE OFF) WHICH IS UNUSUALLY LOCATED AT THE BOTTOM PORTION OF THE CONSOLE (I GUESS THIS VEHICLE WASN'T MEANT FOR TALL PEOPLE). WHEN THIS HAPPENS THE VEHICLE IMMEDIATELY SHUTS OFF, CAUSING THE POWER STEERING TO SHUT OFF AS WELL. THIS HAS HAPPENED FOUR TIMES NOW. THE LAST TIME IT HAPPENED WAS THURSDAY, JUNE 12, 2008 AROUND 11:15 AM. I WAS DRIVING MY 1 YEAR OLD SON TO THE BABYSITTERS HOUSE. MY KNEE BUMPED THE KEY AS I WAS APPROACHING A TURN, SHUTTING OFF THE VEHICLE/POWER STEERING, SO I KEPT GOING STRAIGHT, AND NEARLY CRASHED. LUCKILY, I SLAMMED THE BRAKES AND STOPPED JUST IN TIME. AFTER THIS INCIDENT I REALIZED HOW SERIOUS THE PROBLEM REALLY IS. ALTHOUGH I HAVE TO DRIVE IT AT THE MOMENT (BACKWARDS, SO I CAN'T AFFORD TO TRADE IT IN), I HAVE BECOME LEERY AND UNCOMFORTABLE WITH MY COMMANDER BECAUSE OF WHAT COULD HAPPEN TO MY CHILD, ME, OR SOMEONE ELSE IF (OR RATHER WHEN) THIS HAPPENS AGAIN. I AM NOW CONSTANTLY TRYING TO STAY AWARE OF WHERE MY RIGHT KNEE IS AT ALL TIMES. INSTEAD OF REPORTING THIS TO MY DEALERSHIP (I KNOW THEY CAN'T DO ANYTHING ABOUT DESIGN FLAWS). I HAVE DECIDED TO GO STRAIGHT TO THE NHTSA. PLEASE HELP! *TR
Official recalls
514V438000 · Electrical System:ignition:switch
Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
13V175000 · Electrical System; Power Train:transfer Case (4-WHEEL Drive)
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
07V434000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
07V415000 · Service Brakes, Hydraulic:foundation Components:disc:caliper
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
06V493000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA07007 · Engine Stalling
Opened Apr 27, 2007 · Closed May 7, 2008
Status: closed (inferred from source dates) · Electrical System; Engine And Engine Cooling; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
Additional source detail variants (3)
Electrical System
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
Engine And Engine Cooling
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
PE07009 · Engine Stall
Opened Feb 12, 2007 · Closed Apr 27, 2007
Status: closed (inferred from source dates) · Electrical System; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Additional source detail variants (2)
Electrical System
ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.