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2007 Jeep Commander

Owner reports · Recalls · Investigations

More warning signs than most Commander years

Owner complaints for the 2007 Jeep Commander are substantially higher than the model-year median of 186.

About this comparison →

When problems were reported

Mileage at the reported incident

513 reports with mileage · 183 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 371 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 154 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 131 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

18 crash reports13 fire reports9 injury reports

What owners actually said

696 reports
110,000 miles · Aug 16, 2019
Electrical SystemExterior LightingPower Train

WHEN IT RAINS MY CONTROL PANEL GOES HAYWIRE AND I'VE LOST FUNCTION OF A BRAKE LIGHT. THE TRUCK IS STUCK IN 4TH GEAR AND SOUNDS LIKE THE FRAME IS GOING TO RIP OUT EVERY TIME IT JUMPS. LOSING POWER CONTROLS IE WINDOWS AND THINGS OF THAT NATURE. I HAVE 5 CHILDREN, YOUNGEST BEING 8MONTHS. I'M A RETIRED ARMY DISABLED CAVALRY SCOUT VE…

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WHEN IT RAINS MY CONTROL PANEL GOES HAYWIRE AND I'VE LOST FUNCTION OF A BRAKE LIGHT. THE TRUCK IS STUCK IN 4TH GEAR AND SOUNDS LIKE THE FRAME IS GOING TO RIP OUT EVERY TIME IT JUMPS. LOSING POWER CONTROLS IE WINDOWS AND THINGS OF THAT NATURE. I HAVE 5 CHILDREN, YOUNGEST BEING 8MONTHS. I'M A RETIRED ARMY DISABLED CAVALRY SCOUT VETERAN. I DON'T CARE ABOUT MY PERSONAL INFO. I CAN'T GET [XXX] DONE CAUSE SOME POTATO HEAD SOLD ME A LEMON. I'M TIRED OF GETTING TREATED LIKE [XXX] AFTER THE [XXX] I'VE ENDURED FOR AMERICANS THAT THRIVE OFF GETTING OVER ON PEOPLE. I'M DONE THIS IS [XXX]! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #11244529

135,000 miles · Aug 16, 2019
Electronic Stability Control (esc)Unknown Or Other

MY VEHICLE HAS A BLOWOUT HEAD GASKET @ 135,000 WHAT WILL CHRYSLER DO ABOUT THIS

NHTSA ODI #11244485

243,005 miles · Aug 15, 2019
EngineFuel/propulsion SystemSteering

HAVING LOSS OF GAS FUEL AND OIL CONSTANTLY LOSE EVERY WEEK AS I DRIVING ON THE HIGHWAY..

NHTSA ODI #11244156

188,507 miles · Aug 1, 2019
Electrical System

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE THE CONTACT'S HUSBAND WAS DRIVING 65 MPH, THE VEHICLE BEGAN TO HESITATE. THE DRIVER WAS ABLE TO PARK ON THE SIDE OF THE ROAD BEFORE THE VEHICLE SEIZED. THE CONTACT WAITED AN HOUR BEFORE RESTARTING THE VEHICLE AND DRIVING HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC MULT…

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TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE THE CONTACT'S HUSBAND WAS DRIVING 65 MPH, THE VEHICLE BEGAN TO HESITATE. THE DRIVER WAS ABLE TO PARK ON THE SIDE OF THE ROAD BEFORE THE VEHICLE SEIZED. THE CONTACT WAITED AN HOUR BEFORE RESTARTING THE VEHICLE AND DRIVING HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC MULTIPLE TIMES, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE THE FIRST TIME. THE SECOND TIME, THE DEALER DIAGNOSED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT CALLED CHAMPION CHRYSLER DODGE JEEP RAM (LOCATED AT 435 E PASS RD, GULFPORT, MS 39507, (228) 896-1515) AND WAS INFORMED THAT THE PART WOULD NOT BE AVAILABLE FOR ONE MONTH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 188,507. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #11241059

117,000 miles · Jul 3, 2019
Unknown Or Other

THE CAR STALLS WITHOUT WARNING WHEN YOU ARE DRIVING.I HAVE HAD IT CHECKED AT THE DEALERSHIP AND OTHER SHOPS SEVERAL TIMES AND THEY CANNOT FIND OUT WHAT IS WRONG WITH IT. IT DOES NOT MATTER IF YOU ARE ON THE STREET OR ON THE HIGHWAY (WHICH IS SCARY) AND IT IS TOTALLY RANDOM. ACCORDING TO THE WEBSITE I HAVE HAD ALL THE RECALLS DO…

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THE CAR STALLS WITHOUT WARNING WHEN YOU ARE DRIVING.I HAVE HAD IT CHECKED AT THE DEALERSHIP AND OTHER SHOPS SEVERAL TIMES AND THEY CANNOT FIND OUT WHAT IS WRONG WITH IT. IT DOES NOT MATTER IF YOU ARE ON THE STREET OR ON THE HIGHWAY (WHICH IS SCARY) AND IT IS TOTALLY RANDOM. ACCORDING TO THE WEBSITE I HAVE HAD ALL THE RECALLS DONE.

NHTSA ODI #11229375

175,000 miles · Jun 19, 2019
Electrical SystemElectronic Stability Control (esc)Unknown Or Other

WHEN TRYING TO CRANK THE CAR THE IGNITION IS VERY SLOW AND THE LIGHTS DIM. IT IS TRYING TO TURNOVER BUT CANNOT. AFTER A FEW ATTEMPTS IT STARTS SMELLING LIKE SOMETHING ELECTRICAL IS GOING ON. WE ATTEMPTED TO JUMP IT OFF BUT IT PERFORMS THE SAME EVEN WHEN ATTACHED TO JUMPER CABLES. SO IT IS NOT THE BATTERY WHICH WAS CHANGED 2…

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WHEN TRYING TO CRANK THE CAR THE IGNITION IS VERY SLOW AND THE LIGHTS DIM. IT IS TRYING TO TURNOVER BUT CANNOT. AFTER A FEW ATTEMPTS IT STARTS SMELLING LIKE SOMETHING ELECTRICAL IS GOING ON. WE ATTEMPTED TO JUMP IT OFF BUT IT PERFORMS THE SAME EVEN WHEN ATTACHED TO JUMPER CABLES. SO IT IS NOT THE BATTERY WHICH WAS CHANGED 2 YEARS AGO AND THE STARTER WAS REPLACED 2 YEARS AGO AS WELL. THIS HAS BEEN HAPPENING FOR A WHILE PERIODICALLY BUT IT ALWAYS EVENTUALLY STARTED AND NEVER SMELLED LIKE SOMETHING ELECTRICAL WAS BURNING. THE VEHICLE WAS PARKED IN A PARKING SPOT IN LEXINGTON FOR ONLY A FEW MINUTES TO RUN INTO THE RETRIEVE SOME DOCUMENTS AND WHEN RETURNING IT JUST WOULD NOT START. ONCE I GOT HOME I STARTED LOOKING UP COMMON ISSUES WITH ELECTRICAL AND NOTICED THAT THERE HAD BEEN SEVERAL RECALLS THAT MIGHT APPLY TO MY ISSUE. I PLAN TO CALL OUR LOCAL CHRYSLER DEALER AS SOON AS THEY OPEN AND SEE IF THEY CAN CONFIRM AND PICK IT UP FOR REPAIRS THAT SHOULD BE COVERED UNDER THE WARRANTY.

NHTSA ODI #11221126

129,000 miles · May 3, 2019
Power Train

TRANSMISSION OVER TEMP, GEAR SHIFT CONTROL MODULE FAIL AGAIN.

NHTSA ODI #11205558

Mileage unknown · Apr 30, 2019
Electrical SystemExterior Lighting

THE COMMANDER HAS AN ELECTRICAL DEFECT THAT PREVENTS THE CAR FROM STARTING. WE HAVE TRACED IT BACK TO THE ALTERNATOR WIRE. IT'S THE DESIGN OF THE WIRING THAT'S CAUSING A DEFECT. WHEN I RESEARCH IT THIS IS A PROBLEM THAT MOST COMMANDER OWNER'S DEAL WITH. THERE'S NO WAY TO FIX THE PROBLEM. JEEP FIAT CHRYSLER HAVE NEVER ADDRESSED T…

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THE COMMANDER HAS AN ELECTRICAL DEFECT THAT PREVENTS THE CAR FROM STARTING. WE HAVE TRACED IT BACK TO THE ALTERNATOR WIRE. IT'S THE DESIGN OF THE WIRING THAT'S CAUSING A DEFECT. WHEN I RESEARCH IT THIS IS A PROBLEM THAT MOST COMMANDER OWNER'S DEAL WITH. THERE'S NO WAY TO FIX THE PROBLEM. JEEP FIAT CHRYSLER HAVE NEVER ADDRESSED THIS PROBLEM. WE'VE REPLACED THE BATTERY AND ALTERNATOR TWICE NOW IN THE LAST 2 YEARS.

NHTSA ODI #11204741

192,995 miles · Mar 30, 2019
EngineStructureUnknown Or OtherCrash

THE VEHICLE SHUT OFF WITHOUT WARNING WHILE DRIVING 65 MPH. LOST CONTROL HIT SIDE TRUCK TRY RESTART BUT WON CRANK OR ANYTHING HEAD LIGHTS AND EVERTHING IS NORMAL JUST WON CRANK AGAIN

NHTSA ODI #11192656

75,000 miles · Mar 18, 2019
Engine

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE DRIVING 65 MPH. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS AT A RED LIGHT. GATOR CHRYSLER DODGE JEEP RAM (840 S HARBOR CITY BLVD, MELBOURNE, FL 32901, (877) …

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TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE DRIVING 65 MPH. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS AT A RED LIGHT. GATOR CHRYSLER DODGE JEEP RAM (840 S HARBOR CITY BLVD, MELBOURNE, FL 32901, (877) 707-5664) WAS ABLE TO DUPLICATE THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.

NHTSA ODI #11189698

Official recalls

5

14V438000 · Electrical System:ignition:switch

Jul 21, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.

13V175000 · Electrical System; Power Train:transfer Case (4-WHEEL Drive)

May 7, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Consequence & remedy

Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

Additional source detail variants (2)

Electrical System

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

Power Train:transfer Case (4-WHEEL Drive)

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

07V434000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 14, 2007

ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.

Consequence & remedy

Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

07V415000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Sep 12, 2007

ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.

Consequence & remedy

Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.

Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

06V493000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Dec 29, 2006

ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.

Consequence & remedy

Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE14017 · Air Bag Non-deployment

Opened Jun 16, 2014 · Closed Dec 23, 2014

Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch

Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703

Additional source detail variants (3)

Electrical System:ignition

Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703

Electrical System:ignition:module

Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703

Electrical System:ignition:switch

Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.

EA07007 · Engine Stalling

Opened Apr 27, 2007 · Closed May 7, 2008

Status: closed (inferred from source dates) · Electrical System; Engine And Engine Cooling; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.

Additional source detail variants (3)

Electrical System

ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.

Engine And Engine Cooling

ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.

PE07009 · Engine Stall

Opened Feb 12, 2007 · Closed Apr 27, 2007

Status: closed (inferred from source dates) · Electrical System; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.

Additional source detail variants (2)

Electrical System

ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.