NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
696 reports113,000 miles · Mar 24, 2015
Electrical System
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE GARAGE, THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE …
Read full complaint
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE GARAGE, THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
NHTSA ODI #10701372
62,000 miles · Mar 24, 2015
Electrical System
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO D…
Read full complaint
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
NHTSA ODI #10701360
50,000 miles · Mar 19, 2015
Electrical System
MY JEEP CONTINUES TO SHUT OFF WHEN DRIVING, I HAVE BEEN CONTACTING JEEP FOR APPROXIMATELY 1 YEAR NOW AND THEY KEEP TELLING ME THERE ARE NO PARTS AVAILABLE. THERE HAS BEEN A RECALL ON THE IGNITION SWITCH BUT NO REPAIR PARTS AVAILABLE, MY JEEP JUST TURNS OFF AND IT IS REALLY SCARING ME. *TR
NHTSA ODI #10695459
Mileage unknown · Mar 18, 2015
Electrical System
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE O…
Read full complaint
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10695124
47,000 miles · Mar 16, 2015
Engine
SUV STALLED ON HIGHWAY, THIS HAS HAPPENED FOR A LONG TIME NOW AND ALWAYS GET THE SAME ANSWER. I HAVE HAD MANY THING CHANGED THAT I HAVE BEEN TOLD WAS THE ISSUE, BUT NOTHING WORKS. TODAY WAS THAT LAST STRAW. I WAS DRIVING TO WORK THE SUV STALLED AND ALMOST HAD A MAJOR ACCIDENT. SOMETHING MUST BE DONE ABOUT THIS. THERE SEEMS TO HA…
Read full complaint
SUV STALLED ON HIGHWAY, THIS HAS HAPPENED FOR A LONG TIME NOW AND ALWAYS GET THE SAME ANSWER. I HAVE HAD MANY THING CHANGED THAT I HAVE BEEN TOLD WAS THE ISSUE, BUT NOTHING WORKS. TODAY WAS THAT LAST STRAW. I WAS DRIVING TO WORK THE SUV STALLED AND ALMOST HAD A MAJOR ACCIDENT. SOMETHING MUST BE DONE ABOUT THIS. THERE SEEMS TO HAVE BEEN RECALL FOR THIS ISSUE BEFORE, BUT JEEP SAID IT WAS NOT FOR MY VIN. WELL IT NEEDS TO BE . PLEASE HELP ME GET THIS FIXED BEFORE SOMEBODY DIES, LIKE I JUST ABOUT DID TODAY. *TR
NHTSA ODI #10694520
115,000 miles · Mar 10, 2015
Electrical System
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 45 MPH, TH ENGINE STALLED WITHOUT WARNING AND THE VEHICLE COASTED INTO A SMALL DITCH. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE OR LOCATE THE FAIL…
Read full complaint
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 45 MPH, TH ENGINE STALLED WITHOUT WARNING AND THE VEHICLE COASTED INTO A SMALL DITCH. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE OR LOCATE THE FAILURE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
NHTSA ODI #10693364
62,000 miles · Mar 10, 2015
Electrical System
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SWITCHED TO ACCESSORY MODE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REP…
Read full complaint
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SWITCHED TO ACCESSORY MODE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
NHTSA ODI #10693245
Mileage unknown · Mar 9, 2015
Electrical System
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED O…
Read full complaint
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10692890
35,000 miles · Mar 8, 2015
Engine
TL- THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE IN THE RAIN THE ENGINE WOULD SUDDENLY SHUT OFF. IN ADDITION, WHEN THE ENGINE WAS IDLING THE RPM'S WOULD ERRONIOUSLY INCREASE TO 2200 WITHOUT THE THROTTLE PEDAL BEING PRESSED. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES BUT THE …
Read full complaint
TL- THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE IN THE RAIN THE ENGINE WOULD SUDDENLY SHUT OFF. IN ADDITION, WHEN THE ENGINE WAS IDLING THE RPM'S WOULD ERRONIOUSLY INCREASE TO 2200 WITHOUT THE THROTTLE PEDAL BEING PRESSED. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000 JFT
NHTSA ODI #10692770
Mileage unknown · Mar 6, 2015
Electrical System
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE…
Read full complaint
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10692545
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA07007 · Engine Stalling
Opened Apr 27, 2007 · Closed May 7, 2008
Status: closed (inferred from source dates) · Electrical System; Engine And Engine Cooling; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
Additional source detail variants (3)
Electrical System
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
Engine And Engine Cooling
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
PE07009 · Engine Stall
Opened Feb 12, 2007 · Closed Apr 27, 2007
Status: closed (inferred from source dates) · Electrical System; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Additional source detail variants (2)
Electrical System
ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Illustration