NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
696 reports340,000 miles · Feb 18, 2022
Electrical System
The contact owns a 2007 Jeep Commander. The contact stated that there was a failure experienced with the ignition when attempting to start the vehicle. The vehicle was taken to an independent mechanic where it was confirmed to have an ignition-related failure. No further information was available. The failure mileage was 340,000…
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The contact owns a 2007 Jeep Commander. The contact stated that there was a failure experienced with the ignition when attempting to start the vehicle. The vehicle was taken to an independent mechanic where it was confirmed to have an ignition-related failure. No further information was available. The failure mileage was 340,000.
NHTSA ODI #11452879
Mileage unknown · Feb 16, 2022
Power TrainCrash
The contact owns a 2007 Jeep Commander. The contact stated that occasionally while driving 35 – 65 MPH, the vehicle would shake and hesitate. The vehicle also lost power steering and braking functionality and stalled with an audible tone. There were no warning lights illuminated. On another occasion the vehicle lost motive power…
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The contact owns a 2007 Jeep Commander. The contact stated that occasionally while driving 35 – 65 MPH, the vehicle would shake and hesitate. The vehicle also lost power steering and braking functionality and stalled with an audible tone. There were no warning lights illuminated. On another occasion the vehicle lost motive power and was struck by the vehicle in the rear. There was no physical damage to the vehicle and there was no injury sustained. The police were not notified and both vehicles were able to drive away from the scene. On another occasion the vehicle stalled and was towed to the residence; then towed to the local dealer. The vehicle was diagnosed however, the contact was unaware of the results or if the vehicle was repaired. The failure persisted. The manufacturer was not informed of the failure. The failure mileage was unknown.
NHTSA ODI #11452264
Mileage unknown · Feb 11, 2022
Electrical SystemService BrakesUnknown Or Other
It randomly loses all power and it seems to shift erratically at this time as well. The check engine light dings once then disappears with out storing a any codes to diagnose. It only does it while I'm driving and if it happens while braking it loses the ability to brake. Very dangerous car, bought from dealership, told it had n…
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It randomly loses all power and it seems to shift erratically at this time as well. The check engine light dings once then disappears with out storing a any codes to diagnose. It only does it while I'm driving and if it happens while braking it loses the ability to brake. Very dangerous car, bought from dealership, told it had no problems due to not having any check engine lights and didn't do it on the test drive. AS IS WARRANTY.
NHTSA ODI #11451615
Mileage unknown · Feb 4, 2022
Seat Belts
2007 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO BROKEN AND RUSTED SEAT BELTS IN VEHICLE. THE CONSUMER STATED THE DEALER AGREED TO REPLACE THE SEAT BELTS IN THE VEHICLE, BUT HAS NOT MADE CONTACT TO SCHEDULE AN APPOINTMENT. THE CONSUMER STATED THE ROOF LEAKED CAUSING THE VEHICLE TO FLOOD AND DAMAGING THE WINDOWS AND SPEAKERS.
NHTSA ODI #11450414
Mileage unknown · Aug 30, 2021
Unknown Or OtherFire
Heat shield on the muffler system. I was towing a boat up north and started to smell a burning smell. At first I thought it was an electrical issue, but couldn't identify anything. So I drove another 3 to 4 miles and the back floor boards was smoking filling the car with smoke. I pulled over and the carpet was melting from the h…
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Heat shield on the muffler system. I was towing a boat up north and started to smell a burning smell. At first I thought it was an electrical issue, but couldn't identify anything. So I drove another 3 to 4 miles and the back floor boards was smoking filling the car with smoke. I pulled over and the carpet was melting from the heat of the muffler/exhaust under the back seat. When it was inspected the heat shield was not over the area that almost caught fire. This is an issue that Jeep is more than aware of and it's an issue that only happens when these vehicles are towing. They run extremely hot towing and the heat shield is defective. Their are other's that have had this happen and there's no recall! My car is equipped with tow package too and it was turned on before it's even a question. I got a call about a year ago about a family friend was towing a pop up camper and their commander caught on fire and was a total loss! Thank God no one was injured. There needs to be an investigation with people who have commander's.
NHTSA ODI #11430976
Mileage unknown · Jul 18, 2021
Electrical SystemFuel/propulsion SystemUnknown Or Other
My car will act like it's out of gas/convulsions, dies suddenly, and acts like it's going to die when driving. Check engine light has come on sometimes. I have only had the vehicle around one year and have had it worked on 4 times for the issue. Still isn't fully resolved. It's was the obvious issue from the start so probably…
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My car will act like it's out of gas/convulsions, dies suddenly, and acts like it's going to die when driving. Check engine light has come on sometimes. I have only had the vehicle around one year and have had it worked on 4 times for the issue. Still isn't fully resolved. It's was the obvious issue from the start so probably an issue before I bought the vehicle. I was referred to the dealership and they quoted me 600 just for the inspection. I just paid 3000 dollars to have it fixed. Still not fixes.
NHTSA ODI #11425338
Mileage unknown · May 20, 2021
Electrical SystemEngine
I have a jeep commander 2007 limited. According to your recall dates my VIN number doesn’t fall within those dates for my car to have the recall. Although my jeep is completely stallling out while driving 69 mph, I mean loss of all electrical inside my jeep. Power steering fails, engine shuts off, I am lucky enough that my brake…
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I have a jeep commander 2007 limited. According to your recall dates my VIN number doesn’t fall within those dates for my car to have the recall. Although my jeep is completely stallling out while driving 69 mph, I mean loss of all electrical inside my jeep. Power steering fails, engine shuts off, I am lucky enough that my brakes still work but who is to say that won’t happen again. So when looking my VIN number up seeing that this is ONE of the recalls, my VIN number ISNT part of the vehicles that was affected by the recall but I’m still encountering the SAME issue as the recall. I’ve taken it to my mechanic he cannot seem to find the problem. I need help I just bought this car! It’s our family car so it’s not only affecting me it’s my entire family. My husband, my two year older and my elderly parents.
NHTSA ODI #11417854
Mileage unknown · Apr 18, 2021
Electrical SystemEngineFuel/propulsion System
INTERMITTENT STARTING ISSUE. THIS IS MY ONLY VEHICLE, I HAVE 2 KIDS WITH SPECIAL NEEDS AND NEED TO GET TO IMPORTANT APPOINTMENTS. I START MY 2007 JEEP COMMANDER, I GET TO WHERE I AM GOING, WHEN I GO TO RESTART MY VEHICLE IT SOMETIMES DOESN'T WANT TO START. IT WILL CRANK OVER JUST REFUSES TO START. I HAVE HAD MULTIPLE MECHANICS L…
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INTERMITTENT STARTING ISSUE. THIS IS MY ONLY VEHICLE, I HAVE 2 KIDS WITH SPECIAL NEEDS AND NEED TO GET TO IMPORTANT APPOINTMENTS. I START MY 2007 JEEP COMMANDER, I GET TO WHERE I AM GOING, WHEN I GO TO RESTART MY VEHICLE IT SOMETIMES DOESN'T WANT TO START. IT WILL CRANK OVER JUST REFUSES TO START. I HAVE HAD MULTIPLE MECHANICS LOOK AT MY JEEP AND NO ONE CAN FIGURE OUT REASONING TO THIS INTERMITTENT STARTING ISSUE. I HAVE PUT SO MUCH MONEY AND WORK INTO MY JEEP FOR IT TO KEEP DOING THE SAME PROBLEM. THE LAST MECHANIC I TOOK IT TOO SEEN CODE ERROR IN THE DISPLAY WINDOW ON DASH 'TRANSMISSION OVER TEMP' WHEN HE HAD TRIED TO START IT. IT DOES NOT DO THIS EVERY TIME THE WILL BE DAYS IT CONTINUOUSLY STARTS EVERY TIME THEN THERE ARE DAYS THAT IT'S INTERMITTENT, AND DAYS IT WILL NOT START AT ALL. THE MECHANIC STARTING LOOKIN ON JEEP FORUMS ABOUT THIS ISSUE THERE ARE TONS OF REPORTS OF THE SAME ISSUE BUT NO SOLUTION. MY MECHANIC SAID JEEP IS AWARE OF THE ISSUE BUT THERE IS NO RECALLS ON THIS ISSUE. HE SAID HE BELIEVES IT IS A PROGRAMMING ISSUE THE CAR THINKS THE TRANSMISSION IS OVER TEMP SO IT SENDS SIGNAL TO THE ENGINE THAT IT'S TOO HOT AND THE ENGINE SENDS SIGNAL TO THE FUEL PUMP THAT THERE IS A TEMPERATURE ISSUE DO NOT TURN ON. WHEN IT CRANKS OVER IT ACTS AS IF IT ISN'T GETTING ANY FUEL AT ALL. I HAVE PURCHASED A NEW FUEL PUMP AND SOME OTHER PARTS THE ISSUE IS HAPPENING. I BOUGHT THE JEEP IN APRIL OF 2020 OFF OF ANOTHER OWNER, THE ISSUE DIDN'T START WITH ME UNTIL JANUARY OF 2021, THE PREVIOUS OWNER MENTIONED ANYTHING ABOUT THIS HAPPENING TO THEM WHEN I ASKED THEM. CAN SOMETHING PLEASE BE DONE ABOUT THIS ISSUE SO MYSELF AND THOUSANDS OF OTHER 2007 JEEP COMMANDER OWNERS CAN GET BACK TO ENJOYING OUR VEHICLES???? THANK YOU FOR TAKING YOUR TIME AND READING THIS COMPLAINT.
NHTSA ODI #11408671
118,000 miles · Mar 22, 2021
Electrical System
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PREMIER CHRYSLER JEEP DODGE RAM FIAT (13000 I-10 SERVICE RD, NEW ORLEANS, LA 70128) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT THE IGNITION SWITCH COVER …
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TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PREMIER CHRYSLER JEEP DODGE RAM FIAT (13000 I-10 SERVICE RD, NEW ORLEANS, LA 70128) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT THE IGNITION SWITCH COVER FAILED TO FIT THE IGNITION SWITCH. DUE TO THE FAILURE, THE KEY NEEDED TO BE FORCED INTO THE IGNITION SWITCH TO START THE VEHICLE. RECENTLY, THE CONTACT STATED THAT SHE WAS UNABLE TO TURN OFF THE VEHICLE DUE TO THE NEWER IGNITION SWITCH THAT WAS PLACED IN THE VEHICLE. THE CONTACT WAS FORCED TO REMOVE THE SWITCH COVER AND HOLD THE KEY UPON TURNING THE VEHICLE ON AND OFF. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
NHTSA ODI #11404206
120,000 miles · Mar 7, 2021
Electrical SystemEngineExterior Lighting
WHILE DRIVING MY JEEP WOULD JUST SHUT OFF. I WOULD HAVE TO RESTART IT AND IT WOULD SHUT OFF AGAIN, SOMETIMES AT HIGH SPEEDS.
NHTSA ODI #11399599
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA07007 · Engine Stalling
Opened Apr 27, 2007 · Closed May 7, 2008
Status: closed (inferred from source dates) · Electrical System; Engine And Engine Cooling; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
Additional source detail variants (3)
Electrical System
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
Engine And Engine Cooling
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ON MAY 5, 2008, CHRYSLER LLC (CHRYSLER) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING AN ENGINE CALIBRATION ISSUE THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 24,461 MODEL YEAR (MY) 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH THE 4.7L V-8 ENGINE AND BUILT FROM FEBRUARY 25, 2005 THROUGH JANUARY 11, 2006.ACCORDING TO CHRYSLER, THE POWERTRAIN CONTROL MODULE (PCM) WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL DURING CERTAIN OPERATING CONDITIONS.CHRYSLER DEALERS WILL REPROGRAM THE PCM SOFTWARE IN THE RECALLED VEHICLES. INFORMATION PROVIDED BY CHRYSLER DURING PE07-009 AND EA07-007 INDICATED THAT A REVISED ENGINE CALIBRATION WAS IMPLEMENTED IN PRODUCTION EFFECTIVE JANUARY 12, 2006 FOR THE MY 2006 JEEP COMMANDER VEHICLES EQUIPPED WITH 4.7L V-8 ENGINES.ODI'S ANALYSIS OFCONSUMER COMPLAINTS, FIELD REPORTS AND OTHER DATA RELATED TO FIELD EXPERIENCE WITH ENGINE STALLING IN MY 2006 THROUGH 2007 JEEP COMMANDER VEHICLES EQUIPPED WITH 3.7L, 4.7L AND 5.7L ENGINES IDENTIFIED AN ELEVATED RATE OF STALLING INCIDENTS IN THE MY 2006 VEHICLES EQUIPPED WITH 4.7L ENGINES THAT WERE MANUFACTURED BEFORE THE CALIBRATION CHANGE.ODI INTERVIEWED OVER 70 CONSUMERS WHO REPORTED STALLING INCIDENTS IN EARLY PRODUCTION MY 2006 4.7L VEHICLES.INFORMATION GATHERED FROM THOSE INTERVIEWS INDICATED THAT THE STALLING INCIDENTS WERE OCCURRING AT VARIOUS SPEEDS, OFTEN OCCURRED DURING TURNS AND TYPICALLY OCCURRED MORE THAN ONCE.THE INTERVIEWS DID NOT IDENTIFY ANY CONCERNS WITH RESTARTABILITY. ALTHOUGH THE EARLY MY 2006 PRODUCTION VEHICLES WITH 4.7L ENGINES MAKE UP ONLY ABOUT 15 PERCENT OF ALL MY 2006 THROUGH 2007 JEEP COMMANDERS BUILT BY CHRYSLER, THEY WERE RESPONSIBLE FOR 465 OF THE 854 REPORTED STALLING INCIDENTS (54%), 6 OF THE 12 CRASH INCIDENTS (50%) AND THE ONLY INJURY CLAIM.THE STALLING RATE FOR THE RECALLED VEHICLES IS 1.90 PERCENT, ALMOST 7 TIMES GREATER THAN THE RATE IN THE REMAINING POPULATION (0.28 PERCENT).CHRYSLER'S RECALL COVERS THE VEHICLES WITH THE ELEVATED STALLING RATE.THE REMAINING VEHICLES HAVE RELATIVELY LOW RATES OF STALLING AND DO NOT EXHIBIT ANY SIGNS OF AGGRAVATING FACTORS SUCH AS PROBLEMS WITH RESTART. ODI ALSO ANALYZED COMPLAINTS ALLEGING CONCERNS WITH LOSS OF LIGHTING COINCIDENT TO STALLING INCIDENTS.THIS ANALYSIS IDENTIFIED SEVEN STALLING INCIDENTS WHERE LOSS OF EXTERIOR LIGHTING WAS ALLEGED.NO SPECIFIC CAUSE WAS IDENTIFIED IN THESE INCIDENTS AND THERE WAS NO DISCERNIBLE PATTERN REGARDING ENGINE, VEHICLE PRODUCTION OPTIONS, BUILD RANGE OR FAILURE TREND. THIS INVESTIGATION IS CLOSED WITH CHRYSLER'S RECALL.
PE07009 · Engine Stall
Opened Feb 12, 2007 · Closed Apr 27, 2007
Status: closed (inferred from source dates) · Electrical System; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Additional source detail variants (2)
Electrical System
ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEP COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Illustration