Power Train. Review the 292 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 190 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 155 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports5 fire reports3 injury reports

What owners actually said

683 reports

Mileage unknown · Feb 8, 2025

EngineFuel/propulsion System

When I take a turn or slam on my brakes sometimes my vehicle shuts off and flashes battery on the dash. Even though I’ve changed the battery I’m still having the same issue. I also have issues with my fuel level. The numbers jump around constantly and seem to not add up to the miles I drive.

NHTSA ODI #11641525

Mileage unknown · Feb 7, 2025

Power Train

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In October 2024 I brought my car into the dealership because my 4WD service light had come on. Upon diagnosis they told me that I had to get my PTU motor and actuator replaced. Recently I have discovered that there has been a recall #25E-003 that matches my same issue that my PTU motor and actuator went bad. When I looked up my vin # [XXX] it said that my jeep did not have any recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11641354

Mileage unknown · Feb 6, 2025

Power Train

"Service 4WD" light on the dashboard. 4WD will not disengage which from what my mechanic says is caused by issues related to the transfer case / faulty actuator

NHTSA ODI #11641082

Mileage unknown · Feb 5, 2025

Unknown Or Other

Vehicle stalls when driving, will start moving again when put into park and then back into drive

NHTSA ODI #11640885

28,908 miles · Feb 3, 2025

Power Train

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The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was diagnosed that the power transfer unit had failed and needed to be replaced. The vehicle was not repaired due to the part not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,908. VIN tool confirms parts not available.

NHTSA ODI #11640400

Mileage unknown · Feb 2, 2025

Electrical SystemEnginePower Train

Service shifter message appears on screen over speedometer. All the gears light up red on the shifter. Unable to change gears unless you turn off the car and restart. Happens multiple times per year. When you search the internet this is a common occurrence and nothing is being done about it.

NHTSA ODI #11640249

Mileage unknown · Feb 1, 2025

Unknown Or Other

4wd service message pops up and the car shuts on and off while driving I thought it was the battery so I replaced and the problems stop but the problems came back

NHTSA ODI #11640060

Mileage unknown · Jan 30, 2025

Power Train

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My "Service 4WD" light started going on and shutting off and then it would come back a few weeks later. No incident occurred when it started. A few months in, it went to a solid light. I took it to the dealership to get it diagnosed and was told the "range shaft splines had damage" and that I would need to replace my PTU. 3 days later, FCA came out with a recall for my exact car but my VIN wasn't listed in the recall. Now it's making a weird vibration noise, and I lost acceleration while driving on my lunch when I was turning left at a light. I tried to accelerate but it wouldn't go any faster than 20-30mph. So I pulled over, shut the car, off and turned it back on and it went back to normal.

NHTSA ODI #11639712

Mileage unknown · Jan 29, 2025

StructureUnknown Or Other

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In early 2021, the doorhandle on the driver's side of my car froze in minimal snow/freezing rain. The electronics in the doorhandle were corrupted, and broke. This cause a short in the system, making my car lock and unlock itself uncontrolled, thereby draining the battery. The car could not be jumpstarted for this reason because the battery was perpetually drained. It required being towed, and the remedy took several months. This is completely unreasonable, for a small freeze to totally "brick" an off-road vehicle because of a doorhandle issue.

NHTSA ODI #11639448

Mileage unknown · Jan 29, 2025

Power TrainUnknown Or Other

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Starting in early 2021, I had my Jeep serviced, and noted a constant banging noise and feeling while driving my car. It was inspected (for lots of money) and test driven. I was told the noise is "normal." As time went on, it progressively got louder, more vibrating, and more frequent. I noted this as a continuing concern--I was told "it is normal for this vehicle." I just spoke with the dealership again, in light of the Transfer Case recall (25V011), and when he looked at my history, he said I needed to immediately call Mopar. Because there is not one moment my car isn't banging while it's in "drive," he said it was a serious issue and I shouldn't wait for the "parts to be available." He also apologized that I was told several times that something like this is normal. I called Mopar today and spoke with "Kate" at 1:29 PST on 1/29/2025. She noted the lack of parts and a plan. When I explained that my car has active issues she said, "let me transfer you to the recall department." I thought Kate was in the recall department! She then transferred me to the original calling system, and I got nowhere. So I am emailing you to inform you that my vehicle has a constant banging noise consistent with your recall, based on a Jeep dealership's assessment and my brief call with Kate at Mopar. It was also noted by one of Jeeps' service techs, today that I should contact Mopar for immediate next steps; that he believe my vehicle could immediately become catastrophic. Mopar provided me with no additional remedies or steps. This is my sole mode of transportation and I live in a rural, hilly community. Legally, I need to document my attempts to remedy this, in the event that the vehicle does harm or kill someone--because, as noted in the recall and at the Jeep service center, even park can fail and run someone over.

NHTSA ODI #11639445

Official recalls

25V011000 · Power Train

Apr 29, 2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

18V494000 · Power Train:axle Assembly:axle Shaft

Jul 26, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.

Consequence & remedy

Consequence: If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.

18V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control

May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence & remedy

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional source detail variants (3)

Electrical System:software

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Vehicle Speed Control:cruise Control

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Electrical System:wiring

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

18V282000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.

17V670000 · Engine And Engine Cooling:engine

Oct 24, 2017

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

Consequence & remedy

Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.

17V543000 · Equipment:other:labels; Wheels:rim

Aug 31, 2017

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Additional source detail variants (2)

Equipment:other:labels

Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Wheels:rim

Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Air Bags:frontal:passenger Side:inflator Module