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2018 Jeep Cherokee

Owner reports · Recalls · Investigations

More warning signs than most Cherokee years

Owner complaints for the 2018 Jeep Cherokee are substantially higher than the model-year median of 113.

About this comparison →

When problems were reported

Mileage at the reported incident

359 reports with mileage · 324 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 292 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 190 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 155 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports5 fire reports3 injury reports

Power Train complaints

292 reports
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73,000 miles · Apr 12, 2021
EnginePower Train

VEHICLE IS STALLING DUE TO EXCESSIVE OIL CONSUMPTION.....NO OIL INDICATOR LIGHT COMES ON. BUT VEHICLE EVEN WHEN OIL INDICATOR GAGE SAYS THERE IS OIL....THE OIL IS LOW AND CAUSES STALLING. THERE IS A RECALL FOR THIS VEHICLE FOR EXCESSIVE OIL CONSUMPTION. STALLS WHEN VEHICLE IS STATIONARY IN TRAFFIC. BROUGHT THE CAR IN FOR OIL CON…

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VEHICLE IS STALLING DUE TO EXCESSIVE OIL CONSUMPTION.....NO OIL INDICATOR LIGHT COMES ON. BUT VEHICLE EVEN WHEN OIL INDICATOR GAGE SAYS THERE IS OIL....THE OIL IS LOW AND CAUSES STALLING. THERE IS A RECALL FOR THIS VEHICLE FOR EXCESSIVE OIL CONSUMPTION. STALLS WHEN VEHICLE IS STATIONARY IN TRAFFIC. BROUGHT THE CAR IN FOR OIL CONSUMPTION TEST. THEY SAID EVERYTHING WAS NORMAL AND TO CHANGE OIL EVERY 3000. THUIS DOES NOT FIX THE UNDERLYING ISSUE. READING ONLINE THERE SEEMS TO BE A CLASS ACTION SUIT AND DEALERSHIPS ARE NOT HELPFUL WITH THIS ISSUE. NERVOUS TO DRIVE LONG DISTANCE ESPECIALLY WHEN NO INDICATOR LIGHTS ILLUMINATE TO LET YOU KNOW YOU ARE LOW ON OIL.

NHTSA ODI #11407768

18,000 miles · Apr 10, 2021
Power Train

MY 2018 JEEP CHEROKEE HAS LESS THAN 18,000 MILES ON IT AND OVER THE COURSE OF THE LAST FEW MONTHS, THE SERVICE SHIFTER MESSAGE APPEARED ON MY DASHBOARD AND THE TREE LIGHTS WERE ALL LIT UP. I PARKED THE CAR, TURNED IT OFF AND WAITED A FEW MINUTES AND TURNED IT BACK ON. LIGHTS AND MESSAGE WAS GONE. THIS HAPPENED ONCE AFTER THAT - …

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MY 2018 JEEP CHEROKEE HAS LESS THAN 18,000 MILES ON IT AND OVER THE COURSE OF THE LAST FEW MONTHS, THE SERVICE SHIFTER MESSAGE APPEARED ON MY DASHBOARD AND THE TREE LIGHTS WERE ALL LIT UP. I PARKED THE CAR, TURNED IT OFF AND WAITED A FEW MINUTES AND TURNED IT BACK ON. LIGHTS AND MESSAGE WAS GONE. THIS HAPPENED ONCE AFTER THAT - ABOUT 2 MONTHS LATER - AND SAME THING, I WAS ABLE TO RESET IT BY TURNING IT OFF AND ON. TODAY THE MESSAGE APPEARED ON MY DASHBOARD AND WOULD NOT GO AWAY. I DROVE STRAIGHT HOME (ABOUT 3 MILES), PULLED IN TO MY DRIVEWAY AND IT WOULD NOT GO IN TO PARK OR NEUTRAL - IT STAYED IN DRIVE. I WAS ABLE TO TURN THE CAR OFF BUT NOT EXTRACT THE KEY NOR COULD I START THE CAR AGAIN. I WAS DRIVING EVERY TIME THE WARNING LIGHT AND TREE LIGHTS CAME ON. TODAY THE ONLY WAY I COULD GET MY KEY OUT WAS TO USE THE MANUAL SHIFTER AND TRY TO REMEMBER THE SHIFTING PATTERN! I EVENTUALLY FIGURED IT OUT AND WAS ABLE TO REMOVE THE KEY. THE DEALER CAN'T TELL ME IF MY EXTENDED WARRANTY COVERS IT BUT WANTS ME TO DRIVE IT OVER TO THEM ABOUT 15 MILES AWAY. I AM READING THAT COST IS ANYWHERE BETWEEN $400-$1,000 AND DAYS WITHOUT A VEHICLE. THERE ARE HUNDREDS OF POSTS CITING THE SAME ISSUE ON CARGURU'S WEBSITE. THIS REALLY NEEDS INVESTIGATED FOR A RECALL. THERE IS NO WAY THIS IS SAFE!! THIS IS MY ONE AND ONLY DAILY DRIVER AND I CANNOT BE WITHOUT A VEHICLE! CHECK OUT THE COMPLAINTS HERE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296

NHTSA ODI #11407355

45,000 miles · Mar 30, 2021
Electrical SystemPower Train

MY VEHICLE TOLD ME TO PUT IT IN NEUTRAL AND THEN PARK WHILE I WAS AT A RED LIGHT. I DID THAT AND MY VEHICLE WOULD NOT MOVE. I LEFT IT IN PARK AND TURNED THE VEHICLE OFF BUT IT WOULD NOT RESTART. I SAT AT THE LIGHT WITH MY HAZARDS ON FOR ABOUT 2 MIN, I TRIED TO TURN IT ON AGAIN AND IT STRUGGLED BUT IT ENDED UP TURNING ON. 3 DAYS …

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MY VEHICLE TOLD ME TO PUT IT IN NEUTRAL AND THEN PARK WHILE I WAS AT A RED LIGHT. I DID THAT AND MY VEHICLE WOULD NOT MOVE. I LEFT IT IN PARK AND TURNED THE VEHICLE OFF BUT IT WOULD NOT RESTART. I SAT AT THE LIGHT WITH MY HAZARDS ON FOR ABOUT 2 MIN, I TRIED TO TURN IT ON AGAIN AND IT STRUGGLED BUT IT ENDED UP TURNING ON. 3 DAYS LATER AT THE SAME LIGHT ON MY WAY TO WORK THE BATTERY LIGHT STARTED FLASHING AND BEEPING, MY ENGINE LIGHT TURNED, AND THE TRACTION CONTROL LIGHT TURNED ON. IT WOULDN'T LET ME DRIVE BUT 5 MPH. I PULLED OVER AND TURNED THE CAR OFF. LATER THAT DAY WHEN I TOOK IT TO THE SHOP NONE OF THOSE LIGHTS WERE ON AND I WAS TOLD "THERE'S NOTHING WRONG" WITH MY JEEP. I'M SO FRUSTRATED BECAUSE CLEARLY THERE IS SOMETHING WRONG.

NHTSA ODI #11405581

41,000 miles · Mar 19, 2021
EnginePower TrainSteering

ON MARCH 14TH WHILE SLOWING AND TURNING RIGHT ON A STATE MAINTAINED COUNTRY ROAD, THE VEHICLE ENGINE STALLED AND POWER STEERING WAS OUT WITH THE BATTERY LIGHT ON.. VEHICLE WAS RESTARTED AFTER TWO ATTEMPTS AFTER PUTTING IT BACK INTO PARK. ON MARCH 16TH WHILE DRIVING THE VEHICLE TO THE DEALERSHIP, THE VEHICLE STALLED AT A S…

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ON MARCH 14TH WHILE SLOWING AND TURNING RIGHT ON A STATE MAINTAINED COUNTRY ROAD, THE VEHICLE ENGINE STALLED AND POWER STEERING WAS OUT WITH THE BATTERY LIGHT ON.. VEHICLE WAS RESTARTED AFTER TWO ATTEMPTS AFTER PUTTING IT BACK INTO PARK. ON MARCH 16TH WHILE DRIVING THE VEHICLE TO THE DEALERSHIP, THE VEHICLE STALLED AT A STOP LIGHT IN THE SAME MANNER DESCRIBED ABOVE ON US HWY 421. IT TOOK 4 ATTEMPTS TO RESTART THE VEHICLE. CURRENTLY THE DEALERSHIP CANNOT RECREATE THE STALL AND WILL BE SENDING US ON OUR WAY WITH THIS VEHICLE UNREPAIRED. MANY COMPLAINTS HAVE BEEN FOUND IN A SIMPLE GOOGLE SEARCH. THIS IS A DANGEROUS CONDITION AND WILL POSSIBLE CAUSE SERIOUS INJURY OR DEATH TO THE DRIVER AND OCCUPANTS.

NHTSA ODI #11403842

40,000 miles · Mar 18, 2021
Power Train

'SERVICE SHIFTER' MESSAGE APPEARS ON SCREEN AND ALL LIGHTS ON SHIFTER LIGHT UP. GOES AWAY AFTER TURNING OFF CAR AND TURNING BACK ON. WHEN MESSAGE APPEARS, CANNOT VIEW DIGITAL SPEEDOMETER OR OTHER CAR DIAGNOSTICS. DEALER DOES NOT KNOW WHAT THE ISSUE IS.

NHTSA ODI #11403698

26,000 miles · Mar 17, 2021
Power Train

MESSAGE "SERVICE SHIFTER" DISPLAYS ON SCREEN AND RED LIGHTS LIGHT-UP ALONG THE SHIFTER... OCCURS WHEN JEEP IS STATIONARY, IN DRIVEWAY OR PARKING LOTS - MULTIPLE TIMES. DEALERSHIP SAYS ITS NOT PART OF THE POWER TRAIN...? AND SUPPOSEDLY NEVER HEARD OF THIS MESSAGE....? THE CAR IS NOT SAFE AS WHEN THIS MESSAGE COMES UP YOU CANNO…

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MESSAGE "SERVICE SHIFTER" DISPLAYS ON SCREEN AND RED LIGHTS LIGHT-UP ALONG THE SHIFTER... OCCURS WHEN JEEP IS STATIONARY, IN DRIVEWAY OR PARKING LOTS - MULTIPLE TIMES. DEALERSHIP SAYS ITS NOT PART OF THE POWER TRAIN...? AND SUPPOSEDLY NEVER HEARD OF THIS MESSAGE....? THE CAR IS NOT SAFE AS WHEN THIS MESSAGE COMES UP YOU CANNOT MANUALLY SELECT GEARS, AND NEITHER CAN YOU ACCESS KEY INFORMATION LIKE TIRE PRESSURE, COOLANT/OIL/TRANSMISSION TEMPS, OIL LIFE, BATTERY VOLTAGE, FUEL ECONOMY, TRIP INFO. IT ALSO DISABLES THE ABILITY TO GET TO SCREEN SETUP,.

NHTSA ODI #11403527

Mileage unknown · Mar 5, 2021
Power Train

SERVICE SHIFTER WARNING ON DASH. I'VE ALREADY HAD THIS SUPPOSEDLY REPLACED UNDER WARRANTY ONCE AND THE LIGHT HAS BEEN COMING BACK ON AGAIN. EVIDENTLY, THIS IS AN ONGOING PROBLEM FROM WHAT I'M SEEING AND IT WOULD BE NICE IF JEEP OWNERS DIDN'T HAVE TO CONTINUE TO SUFFER THE CONSEQUENCES OF THE MANUFACTURER'S SHORT COMINGS. THIS…

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SERVICE SHIFTER WARNING ON DASH. I'VE ALREADY HAD THIS SUPPOSEDLY REPLACED UNDER WARRANTY ONCE AND THE LIGHT HAS BEEN COMING BACK ON AGAIN. EVIDENTLY, THIS IS AN ONGOING PROBLEM FROM WHAT I'M SEEING AND IT WOULD BE NICE IF JEEP OWNERS DIDN'T HAVE TO CONTINUE TO SUFFER THE CONSEQUENCES OF THE MANUFACTURER'S SHORT COMINGS. THIS IS GETTING RIDICULOUS. JUST HAD TO HAVE MY OIL RECALL ADDRESSED BECAUSE THEY CLEARLY CAN'T BUILD CARS PROPERLY. A RECALL WOULD BE FABULOUS SO WE DON'T HAVE TO KEEP FORKING OUT MONEY ON THINGS WE SHOULDN'T HAVE TO.

NHTSA ODI #11399335

40,000 miles · Feb 13, 2021
Power Train

THE "SERVICE SHIFTER" DISPLAY COMES ON INTERMITTENTLY DURING STARTUP AND WHEN PULLING IN TO A PARKING AREA. THE VEHICLE HAS TO BE PLACED IN PARK, SHUT OFF AND THEN RESTARTED. HAD THE VEHICLE CHECKED AND NO ODB CODE SHOWN IN MEMORY AND HAVE BEEN TOLD THAT THIS IS A COMMON OCCURRENCE BY OWNERS BUT DEALERS CLAIM TO HAVE NO KNOWLEDG…

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THE "SERVICE SHIFTER" DISPLAY COMES ON INTERMITTENTLY DURING STARTUP AND WHEN PULLING IN TO A PARKING AREA. THE VEHICLE HAS TO BE PLACED IN PARK, SHUT OFF AND THEN RESTARTED. HAD THE VEHICLE CHECKED AND NO ODB CODE SHOWN IN MEMORY AND HAVE BEEN TOLD THAT THIS IS A COMMON OCCURRENCE BY OWNERS BUT DEALERS CLAIM TO HAVE NO KNOWLEDGE OF THIS PROBLEM.

NHTSA ODI #11396049

Mileage unknown · Feb 10, 2021
Power Train

THE SERVICE SHIFTER LIGHT CAME ON AT 74,000 MILES AND AGAIN AT 77,000 MILES WHILE IN MOTION.

NHTSA ODI #11395665

70,000 miles · Jan 23, 2021
Power Train

SERVICE SHIFTER ILLUMINATES ON DASH AND ALL AUTO TRANSMISSION GEARS ON SHIFTER ILLUMINATE. OCCURS WHEN CAR IS IN MOTION. HAS OCCURRED MULTIPLE TIMES IN PAST WEEK. SEARCH OF INTERNET SHOWS THIS IS VERY COMMON AMONG THESES VEHICLES

NHTSA ODI #11389617

Official recalls

7

25V011000 · Power Train

Apr 29, 2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

18V494000 · Power Train:axle Assembly:axle Shaft

Jul 26, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.

Consequence & remedy

Consequence: If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.

18V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control

May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence & remedy

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional source detail variants (3)

Electrical System:software

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Vehicle Speed Control:cruise Control

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Electrical System:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

18V282000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.

17V670000 · Engine And Engine Cooling:engine

Oct 24, 2017

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

Consequence & remedy

Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.

17V543000 · Equipment:other:labels; Wheels:rim

Aug 31, 2017

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Additional source detail variants (2)

Equipment:other:labels

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Wheels:rim

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.