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2018 Jeep Cherokee

Owner reports · Recalls · Investigations

More warning signs than most Cherokee years

Owner complaints for the 2018 Jeep Cherokee are substantially higher than the model-year median of 113.

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When problems were reported

Mileage at the reported incident

359 reports with mileage · 324 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 292 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 190 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 155 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports5 fire reports3 injury reports

Engine complaints

155 reports
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56,000 miles · May 28, 2020
EnginePower TrainSteering

BOUGHT MY VEHICLE 12/21/2017. HAVE HAD NOTHING BUT PROBLEMS EVER SINCE. TOOK MY CAR TO [XXX] IN AUSTIN WHERE IT WAS PURCHASED SEVERAL DIFFERENT TIMES. I WAS ALWAYS TOLD THERE WAS NOTHING WRONG WITH IT. IN NOVEMBER 2019 MY CAR BROKE DOWN AND I PAID TO HAVE IT TOWED TO THE DEALERSHIP IN SA SINCE THAT IS WHERE I WAS RELOCATED TO FO…

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BOUGHT MY VEHICLE 12/21/2017. HAVE HAD NOTHING BUT PROBLEMS EVER SINCE. TOOK MY CAR TO [XXX] IN AUSTIN WHERE IT WAS PURCHASED SEVERAL DIFFERENT TIMES. I WAS ALWAYS TOLD THERE WAS NOTHING WRONG WITH IT. IN NOVEMBER 2019 MY CAR BROKE DOWN AND I PAID TO HAVE IT TOWED TO THE DEALERSHIP IN SA SINCE THAT IS WHERE I WAS RELOCATED TO FOR WORK. BLAMED IT ON MY OIL WHICH I WAS NEVER NOTIFIED BY MY VEHICLE IT WAS EVEN LOW. ENGINE HAS NOT BEEN ACTING RIGHT SINCE. 5/21/2020 I WENT ON A TRIP BUT ONLY MADE IT TO WACO. VEHICLE SHUT OFF GOING 70 MPH ON THE FREEWAY AND I ALMOST GOT HIT BY SEVERAL DIFFERENT VEHICLES BECAUSE OF IT. 5/26/2020 DEALERSHIP CALLED ME TO LET ME KNOW I WAS GETTING A NEW ENGINE SINCE MINE WAS COMPROMISED BY THE OIL IT WAS CONSUMING. NOW I AM BEING TOLD THAT I HAVE TO DRIVE IT AND TEST IT BEFORE THEY WILL REPLACE IT. HAVE DONE AN INTENSIVE AMOUNT OF RESEARCH AND THIS IS A HUGE LIABILITY TO PUT MY LIFE IN DANGER FOR A TEST THEY NEED FOR THE COMPANY. CALLED THE LOCATION I PURCHASED IT AT AND SURPRISE THEY WILL NOT TAKE CARE OF IT. NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT AND THEY HAVE NEVER DONE ANYTHING TO MAKE IT RIGHT.*DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #11326319

43,000 miles · Apr 26, 2020
Electrical SystemEngine

TURNED ON JUST FINE, PULLED OUT TO THE STREET FROM THE STORE GRADUALLY. SLOWED DOWN FOR THE RED LIGHT AND BEFORE I STOPPED ALL THE RED LIGHTS TURNED ON ON THE SHIFTER AND THEN ON MY SCREEN IT SAID SERVICE SHIFTER. I'VE ONLY OWN THIS CAR FOR A MONTH AND DOESN'T EVEN HAVE PLATES ON IT YET. 43000 MILES WHEN BOUGHT AND I'M NOT A…

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TURNED ON JUST FINE, PULLED OUT TO THE STREET FROM THE STORE GRADUALLY. SLOWED DOWN FOR THE RED LIGHT AND BEFORE I STOPPED ALL THE RED LIGHTS TURNED ON ON THE SHIFTER AND THEN ON MY SCREEN IT SAID SERVICE SHIFTER. I'VE ONLY OWN THIS CAR FOR A MONTH AND DOESN'T EVEN HAVE PLATES ON IT YET. 43000 MILES WHEN BOUGHT AND I'M NOT A HAPPY PERSON

NHTSA ODI #11322312

17,844 miles · Apr 7, 2020
Engine

TL* THE CONTACT LEASED A 2018 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE OPERATED AS INTENDED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO QUIRK CHRYSLER DODGE JEEP RAM OF DORCHESTER (40 HALLET ST, BOSTON…

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TL* THE CONTACT LEASED A 2018 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE OPERATED AS INTENDED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO QUIRK CHRYSLER DODGE JEEP RAM OF DORCHESTER (40 HALLET ST, BOSTON, MA 02124) WHERE THE GEAR SHIFTER BEZEL WAS REPLACED HOWEVER, THE FAILURE RECURRED SOON AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE A 40 POINT INSPECTION WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS LINKED TO A LOW OIL PRESSURE. THE DEALER INFORMED THE CONTACT TO MONITOR THE OIL AND TO RETURN ONCE THE VEHICLE HAD ACCUMULATED AN ADDITIONAL 1,000 MILES. THE CONTACT BROUGHT THE VEHICLE BACK ON TWO SEPARATE OCCASIONS AFTER DRIVING 1,000 MILES HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,844.

NHTSA ODI #11320401

64,145 miles · Mar 28, 2020
Engine

THE CAR WILL STALL WHILE MAKING A TURN (SLOWLY OR FAST) AND WILL ALSO STALL WHILE COMING TO A STOP. THE OIL LIGHT WILL COME ON FOR A SPLIT SECOND THEN CUT OFF. THE VEHICLE WILL THEN STOP RUNNING BUT WILL REMAIN IN THE RUN POSITION AND YOU'LL HAVE TO START THE CAR AGAIN AND WAIT FOR IT TO TURN OVER AS IT SOUNDS LIKE IT'S DYING. T…

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THE CAR WILL STALL WHILE MAKING A TURN (SLOWLY OR FAST) AND WILL ALSO STALL WHILE COMING TO A STOP. THE OIL LIGHT WILL COME ON FOR A SPLIT SECOND THEN CUT OFF. THE VEHICLE WILL THEN STOP RUNNING BUT WILL REMAIN IN THE RUN POSITION AND YOU'LL HAVE TO START THE CAR AGAIN AND WAIT FOR IT TO TURN OVER AS IT SOUNDS LIKE IT'S DYING. THIS HAPPENED AGAIN AS I ENTERED THE HIGHWAY. IF I HIT A BUMP IT WILL SAY 4 WHEEL DRIVE IS NOT ACTIVATED BUT WILL LIMIT THE RPMS TO 2000 SO YOU WILL HAVE TO SHUT OFF THE CAR AGAIN. I'VE SEEN NUMEROUS COMPLAINTS ABOUT THIS AND SEEN THE 2017 AND 2019 HAD A RECALL FOR IT, WHY DOESN'T THE 2018? IT ALSO HAS THE SERVICE SHIFTER PROBLEM WHERE ALL THE LIGHTS COME ON AND YOU HAVE TO RESTART IT.

NHTSA ODI #11319587

2,000 miles · Mar 12, 2020
EnginePower Train

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER LIGHT ILLUMINATED WHILE DRIVING AT 40 MPH. THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK. THE VEHICLE CEASED AND THE VEHICLE SPUN IN A CIRCLE AND CAME TO A STOP. THE CONTACT SHIFTED INTO PARK AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO L…

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TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER LIGHT ILLUMINATED WHILE DRIVING AT 40 MPH. THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK. THE VEHICLE CEASED AND THE VEHICLE SPUN IN A CIRCLE AND CAME TO A STOP. THE CONTACT SHIFTED INTO PARK AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO LANDERS CHRYSLER DODGE JEEP RAM OF NORMAN (481 N INTERSTATE DR, NORMAN, OK 73069 (405)321-8228) WHERE A SOFTWARE REPROGRAMMING WAS PERFORMED AS THE SPINDLE GEAR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,000.

NHTSA ODI #11317759

5,000 miles · Mar 12, 2020
Engine

MY CAR COMPLETELY RUNS OUT OF OIL BETWEEN OIL CHANGES. WHAT THIS THEN DOES, IS CAUSE THE LIMP MODE TO COME ON AND STALL MY VEHICLE. THIS HAPPENED IN INTERSECTIONS, AND ON THE HIGHWAY, BEFORE I MYSELF FIGURED OUT MY CAR HAD NO OIL. MY ENGINE WAS MISFIRING. I HAD LESS THAN A QUART. I HAD ENGINE CODES BEING THROWN NONE HAD ANY…

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MY CAR COMPLETELY RUNS OUT OF OIL BETWEEN OIL CHANGES. WHAT THIS THEN DOES, IS CAUSE THE LIMP MODE TO COME ON AND STALL MY VEHICLE. THIS HAPPENED IN INTERSECTIONS, AND ON THE HIGHWAY, BEFORE I MYSELF FIGURED OUT MY CAR HAD NO OIL. MY ENGINE WAS MISFIRING. I HAD LESS THAN A QUART. I HAD ENGINE CODES BEING THROWN NONE HAD ANYTHING TO DO WITH OIL. NO OIL LIGHT ON. NOTHING. I DEDUCED MYSELF ONLINE THAT I NEEDED TO CHECK MY OIL LEVEL, THOUGH I WAS STILL ONE WEEK OUT FROM NEEDING AN OIL CHANGE PER THE VEHICLE SPECS (THE OIL CHANGE NOTIFICATION FROM THE VEHICLE ALSO HAD NOT COME ON YET). SURE ENOUGH, DIPSTICK WAS BONE DRY. I HAD IT RECTIFIED. I HAD IT VERIFIED THAT I HAVE NO OIL LEAK. AND EVERY TIME I AM ALMOST DUE FOR AN OIL CHANGE MY VEHICLE STALLS. ANY AND EVERY WHERE. AND THEN I GO GET AN OIL CHANGE WITH MORE OIL. ALL OVER MESSAGE BOARDS, THIS HAPPENS TO PEOPLE. 2017'S HAD A RECALL FOR THIS. 2019'S HAD A RECALL FOR THIS. WHY IN GOD'S NAME HAS 2018 NOT BEEN RECALLED OVER THIS. IT'S UNACCEPTABLE. IT'S DANGEROUS. I WAS ALMOST HIT HEAD ON. THIS HAS HAPPENED EVERY 3K MILES FOR THE PAST TWO YEARS. IT'S UNACCEPTABLE AND UNSAFE.

NHTSA ODI #11317753

45,000 miles · Mar 11, 2020
EnginePower Train

WHILE DRIVING THE VEHICLE BEHIND TO STALL AND THEN CUTS OFF IN THE RAID WITHOUT WARNING, AS I TURNED INTO TRAFFIC. VEHICLE STARTS WITH NO WARNINGS OF ANY SORT BUT THEN AS I AM DRIVING CUTS OFF AS I AM TURNING INTO THE ROADWAY AND THERE IS TRAFFIC

NHTSA ODI #11317490

49,000 miles · Mar 10, 2020
EnginePower TrainService Brakes

AS PULLING OUT INTO THE ROAD THE VEHICLE STUTTERED AND DOGGED DOWN VERY BAD EVEN MASHING THE GAS TO THE FLOOR THE VEHICLE WOULD NOT GO. A LIGHT CAME ON SAYING THROTTLE SHIFT CONTROL RESET NEEDED. VEHICLE STARTED TO GO AND THEDOGGED DOWN AGAIN. VEHICLE KEEPS DOING IT. TOOK IT TO JEEP DEALERSHIP AND THEY ARE SAYING IT ONLY NEEDS …

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AS PULLING OUT INTO THE ROAD THE VEHICLE STUTTERED AND DOGGED DOWN VERY BAD EVEN MASHING THE GAS TO THE FLOOR THE VEHICLE WOULD NOT GO. A LIGHT CAME ON SAYING THROTTLE SHIFT CONTROL RESET NEEDED. VEHICLE STARTED TO GO AND THEDOGGED DOWN AGAIN. VEHICLE KEEPS DOING IT. TOOK IT TO JEEP DEALERSHIP AND THEY ARE SAYING IT ONLY NEEDS A OIL CHANGE . EVEN THOUGH IT DOESN'T

NHTSA ODI #11317413

52,000 miles · Mar 3, 2020
Electrical SystemEnginePower Train

WITHIN THE FIRST 3-5 MINUTES OF DRIVING THE VEHICLE AFTER STARTING IT, AN ERROR MESSAGE WILL APPEAR THAT SAYS TO PUT THE VEHICLE IN PARK AND SELECT A GEAR. THIS MESSAGE USUALLY APPEARS WHEN I BEGIN SLOWING DOWN TOWARDS A STOP LIGHT OR STOP SIGN AND PREVENTS ME FROM ACCELERATING AND I ALSO LOSE MY POWER BRAKES. ONCE MY VEHICLE IS…

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WITHIN THE FIRST 3-5 MINUTES OF DRIVING THE VEHICLE AFTER STARTING IT, AN ERROR MESSAGE WILL APPEAR THAT SAYS TO PUT THE VEHICLE IN PARK AND SELECT A GEAR. THIS MESSAGE USUALLY APPEARS WHEN I BEGIN SLOWING DOWN TOWARDS A STOP LIGHT OR STOP SIGN AND PREVENTS ME FROM ACCELERATING AND I ALSO LOSE MY POWER BRAKES. ONCE MY VEHICLE IS STOPPED. I'LL SWITCH INTO PARK LIKE THE VEHICLE SAYS BUT WHEN I SWITCH BACK TO DRIVE I HAVE NO POWER. I HAVE TO TURN THE CAR OFF AND ATTEMPT TO RESTART TO GET POWER AGAIN. MULTIPLE TIMES THIS ERROR HAS CAUSED THE CAR TO STALL AND CUT OFF WHILE STILL IN MOTION. ONCE THE CAR IS OFF, I HAVE TO USUALLY WAIT 2-3 MINUTES TO RESTART IT AN IT CAN TAKE MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THIS ERROR IS EXTREMELY DANGEROUS AS IT CAUSES THE VEHICLE TO LOSE POWER WHILE DRIVING AND LEAVES THE DRIVER STRANDED WITH THE VEHICLE IN THE MIDDLE OF THE ROAD OFTEN IN AN INTERSECTION.

NHTSA ODI #11315790

53,000 miles · Mar 2, 2020
EnginePower Train

BOUGHT JEEP HAD IT FOR APPROX. 7 MONTHS (OCTOBER 2019) AND IT WOULD SHIFT REALLY HARD, THEN ONE DAY DRIVING FROM HOME TO STORE, THE JEEP JUST STALLED ON STREET, TURNED OFF ENGINE, RESTARTED AND DROVE TO DESTINATION. I BROUGHT MY JEEP IN 4X BEFORE THEY HAD REPLACED A WHOLE NEW ENGINE DUE TO IT BURNING OIL. ROUGHLY 3 MONTHS LAT…

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BOUGHT JEEP HAD IT FOR APPROX. 7 MONTHS (OCTOBER 2019) AND IT WOULD SHIFT REALLY HARD, THEN ONE DAY DRIVING FROM HOME TO STORE, THE JEEP JUST STALLED ON STREET, TURNED OFF ENGINE, RESTARTED AND DROVE TO DESTINATION. I BROUGHT MY JEEP IN 4X BEFORE THEY HAD REPLACED A WHOLE NEW ENGINE DUE TO IT BURNING OIL. ROUGHLY 3 MONTHS LATER (JANUARY), JEEP WAS IN DRIVEWAY, DROVE TO WORK AND TWICE THE SAME DAY SLAMMED INTO GEARS, TOOK IT BACK TO JEEP, THEY SAID GEARS NEEDED TO BE RESET. IT SEEMS WHEN I USE 4X4 TO SNOW, ITS FINE, WHEN I TURN IT OFF A COUPLE DAYS LATER IT SLAMS INTO GEARS. YESTERDAY (MARCH 2020) VEHICLE WAS PARKED IN DRIVEWAY, REVERSED TO LEAVE AND LIGHTS CAME ON DASH FOR SHIFTER NEEDS REPAIR, TURNED OFF ENGINE, RESTARTED, RESUMED DRIVING AND LIGHTS WERE OFF. PARKED JEEP IN DRIVE WAY, NEXT MORNING REVERSED AND DROVE TO WORK, REVERSED INTO SPACE AND LIGHTS CAME ON AGAIN THAT SHIFTER NEEDED MAINT REPAIR. I HAVE NOW 53,000 MILES. I TAKE JEEP IN AGAIN TO BE LOOKED AT FOR SHIFTER. I HAVE TAKEN THIS VEHICLE IN AT LEAST 11 TIMES SO FAR FOR ENGINE, GEARS SLAMMING, SHIFT SAYING NEEDS MAINT REPAIR. SINCE JUNE 2019

NHTSA ODI #11315587

Official recalls

7

25V011000 · Power Train

Apr 29, 2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

18V494000 · Power Train:axle Assembly:axle Shaft

Jul 26, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.

Consequence & remedy

Consequence: If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.

18V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control

May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence & remedy

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional source detail variants (3)

Electrical System:software

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Vehicle Speed Control:cruise Control

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Electrical System:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

18V282000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.

17V670000 · Engine And Engine Cooling:engine

Oct 24, 2017

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

Consequence & remedy

Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.

17V543000 · Equipment:other:labels; Wheels:rim

Aug 31, 2017

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Additional source detail variants (2)

Equipment:other:labels

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Wheels:rim

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.