The contact owns a 2010 Jaguar XK. The contact stated while driving 60 MPH, she smelled an abnormally strong gasoline odor. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated there was gasoline was leaking underneath the passenger’s side door. The manufacturer…
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The contact owns a 2010 Jaguar XK. The contact stated while driving 60 MPH, she smelled an abnormally strong gasoline odor. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated there was gasoline was leaking underneath the passenger’s side door. The manufacturer was notified of the failure and had the vehicle towed to the dealer for the diagnostic test and repair; however, the manufacturer called back and informed the contact that they would no longer cover the repair of the vehicle because the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 80,000.
JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010 XK AND XF VEHICLES MANUFACTURED FROM JUNE 27, 2009, THROUGH MARCH 10, 2010. THE POWER ASSIST STEERING (PAS) PIPES HAVE BEEN SUPPLIED WITH ZINC-NICKEL PLATING THAT DOES NOT MEET FULLY THE CORROSION PROTECTION REQUIREMENTS OF JAGUAR'S ENGINEERING SPECIFICATION. AFTER AN EXTENDED PERIOD OF TIME IN SERVICE, CORROSION OF THE PAS PIPES WILL OCCUR THAT MAY LEAD TO PIN-HOLING OF THE PIPE.
Consequence & remedy
Consequence: PIN-HOLING OF THE PAS PIPES COULD ALLOW PRESSURIZED POWER STEERING FLUID TO LEAK INTO THE UNDER-HOOD AND ENGINE BAY AREA. A LOSS OF POWER STEERING FLUID WILL RESULT IN A LOSS OF POWER ASSIST STEERING. ALSO, THAT FLUID MAY IGNITE IF IT COMES INTO CONTACT WITH AN IGNITION SOURCE OR A SURFACE AT SUFFICIENTLY HIGH ENOUGH TEMPERATURE, CAUSING A VEHICLE FIRE.
Remedy: DEALERS WILL REPLACE THE POWER STEERING FLUID PIPES WITH PARTS MANUFACTURED TO THE REQUIRED CORROSION PROTECTION SPECIFICATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGED. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JUNE 6, 2011. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 JAGUAR XK AND MODEL YEAR 2010 XF V8 5.OL GASOLINE ENGINE VEHICLES. THE IN-TANK ELECTRIC FUEL PUMP MAY NOT BE CORRECTLY ACTIVATED AS THE FUEL PUMP RELAY IS NOT ENERGIZED FOLLOWING A VEHICLE START UP CYCLE. AN INADEQUATE SUPPLY OF FUEL TO THE ENGINE COULD RESULT.
Consequence & remedy
Consequence: FUEL STARVATION TO THE ENGINE LEADS TO ENGINE STUMBLE FOLLOWED BY ENGINE CUT OUT WITH MINIMAL WARNING AND COULD POTENTIALLY CAUSE A CRASH.
Remedy: DEALERS WILL DOWNLOAD REVISED SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 30, 2010. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2010 Jaguar Xk Problems, Complaints & Recalls | Skip That Year