2007 Jaguar Xk

JAQUAR 2007 XR XENON HEADLIGHTS (BILATERAL!) BULBS WITHIN HEADLAMP CASE ACTUALLY FULLY MELTED. CAUSED A SMALL CONTAINED FIRE, WHILE CAR WAS PULLING OUT OF DRIVEWAY. DRIVER WITNESSED THIS & CALLED FOR TOW AFTER CONTAINING RT SIDE FIRE INSIDE HEADLAMP..BROUGHT IN FOR SERVICE...ORDERED NEW HEADLIGHTS....WAITED 1 MONTH FOR PARTS TO COME FROM UK....COULDNT DRIVE CAR---NO LAMPS AVAILABLE AT NIGHT...JAGUAR RULED CAR DRIVEABLE WHILE AWAITING PARTS...DRIVER DISAGREED FOR SAFETY REASONS. ONE MONTH WENT BY, HEADLAMPS, BULBS REPLACED....CALLED JAQUAR SAID I WAS 1 ST SERIOUS HEADLAMP DEFECT. *TR

ON 1/14/07, TOOK 6-MONTH-OLD 2007 XK TO DEALER FOR KNOCKING SOUND COMING FROM FRONT OF VEHICLE. FOUND TO BE "RUNNING AS INTENDED," NO PROBLEM FOUND. FIVE DAYS LATER, FOUND CAR TO BE COMPLETELY DEAD IN PARKING LOT AFTER LEAVING A RESTAURANT. JAGUAR ROADSIDE ASSISTANCE JUMP-STARTED THE VEHICLE THE FOLLOWING MORNING, RECEIVING AN 'ENGINE FAILURE' WARNING MESSAGE UPON START-UP. CAR WAS TOWED IN ON FLATBED. SOFTWARE UPDATE PERFORMED BY BARRETT JAGUAR SERVICE DEPARTMENT. ALSO REPAIRS MADE AS REQUESTED DUE TO GAS-CAP RELEASE PROBLEMS. *TR

TL*THE CONTACT OWNS A 2007 JAGUAR XK. WHILE DRIVING 20 MPH, THE VEHICLE EXPERIENCED NUMEROUS COMPUTER FAILURES, WHICH CAUSED A COMPLETE LOSS OF POWER, MANUAL STEERING, AND BRAKING ABILITY. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES. EACH TIME, THE DEALER DIAGNOSES A DIFFERENT FAILURE; HOWEVER, THE SYMPTOMS ARE ALWAYS THE SAME. THE BATTERY WAS REPLACED THREE TIMES AND THEY ENHANCED THE COMPUTER PROGRAM AND REPLACED THE ABS. THE FAILURES ARE TEMPORARILY CORRECTED FOR APPROXIMATELY A WEEK, BUT THEN RECUR. THE FAILURE MILEAGE WAS LESS THAN 1,000 AND CURRENT MILEAGE WAS 9,500.

2007 JAGUAR XK CONVERTIBLE WITH BAD DESIGN WITH DASH AND WINDSHIELD. CONSUMER STATES THAT THE REFLECTION OF THE DASHBOARD ON THE WINDSHIELD NEARLY CAUSED HER TO RUN OVER 2 PEOPLE . *KB THE CONSUMER STATED THE COMBINATION OF THE SUN REFLECTING ONTO THE LIGHT COLORED DASHBOARD CREATED A SHADOW EFFECT ON THE WINDSHIELD FIVE INCHES HIGH HORIZONTALLY AND GRADUATING ON EACH END OF THE WINDSHIELD VERTICALLY SEVEN INCHES, WHICH CAUSED A BLIND SPOT OVER THE WINDSHIELD.

IN THE EVENING OF 10/12/2006, WITHIN ONE DAY OF DRIVING A NEWLY PURCHASED 2007 JAGUAR XK, UPON STARTING, THE VEHICLE RACED INDEPENDENTLY BETWEEN 6 AND 8,000 RPMS UNCONTROLLABLY. THIS "RUNAWAY" CAR EVENT COULD ONLY BE CEASED BY SHUTTING THE CAR DOWN. THE VEHICLE WAS RETURNED TO THE JAGUAR DEALERSHIP IMMEDIATELY THE NEXT MORNING WITH DETAILS OF THE OCCURRENCE. ON 10/13/2006, THE SERVICE MANAGER AT CROWN JAGUAR, JOHN SCHNEPP INDICATED THAT HE HAD REPORTED THE INCIDENT TO JAGUAR AND HAD BEEN INFORMED BY JAGUAR THAT THE VEHICLE WAS RELEASED WITH DEFECTIVE SOFTWARE AND THAT THERE HAD BEEN AT LEAST TWO OTHER DEALERSHIPS THAT HAD REPORTED THE PROBLEM ALREADY. HE INDICATED THAT HE WAS INSTRUCTED TO UPGRADE THE ONBOARD SOFTWARE FOR THE PURCHASED VEHICLE TO THE MOST CURRENT RELEASE. WE ASKED WHAT WERE THEY GOING TO DO WITH THE OTHER 6 OR MORE OTHER VEHICLES THAT THEY HAD IN INVENTORY. THE SERVICE MANAGER STATED "...NOTHING UNLESS THEY EXHIBIT THE SAME PROBLEM". WE BELIEVE THAT THIS TYPE OF DEFECT IS NOT ONLY SERIOUS ENOUGH TO WARRANT A COMPREHENSIVE REVIEW OF HIS VEHICLES IN INVENTORY, BUT ALSO WARRANTS A MANUFACTURER RECALL. A RUNAWAY VEHICLE COULD RESULT IN NOT ONLY DEATH OR INJURY TO A DRIVER AND PASSENGER(S), BUT ALSO PEDESTRIANS. THIS EVENT WAS REPORTED IN THE AM ON 10/13/2006 VIA PHONE TO GREGORY MAGNO AT THE OFFICE OF DEFECT INVESTIGATION AT NHTSA. MR. MAGNO INSTRUCTED US TO REPORT THIS DEFECT VIA THIS WEB SITE. *NM