NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
90 reports31,000 miles · Jun 30, 2010
Power Train
THE TRANSMISSION STICKS IN DRIVE. JAGUAR SERVICE ACTION K048 WAS PERFORMED AFTER ABOUT THE FOURTH TIME IT STUCK IN GEAR. AFTER DEALER HAD CAR FOR SEVERAL DAYS ONLY 2 HOURS AFTER PICKING IT UP IT WAS DRAGGED WITH THE WHEELS LOCKED UP BACK ON THE TOW TRUCK WITH THE TRANSMISSION STUCK IN DRIVE. THE CAR HAS BEEN AT THE DEALER NOW…
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THE TRANSMISSION STICKS IN DRIVE. JAGUAR SERVICE ACTION K048 WAS PERFORMED AFTER ABOUT THE FOURTH TIME IT STUCK IN GEAR. AFTER DEALER HAD CAR FOR SEVERAL DAYS ONLY 2 HOURS AFTER PICKING IT UP IT WAS DRAGGED WITH THE WHEELS LOCKED UP BACK ON THE TOW TRUCK WITH THE TRANSMISSION STUCK IN DRIVE. THE CAR HAS BEEN AT THE DEALER NOW FOR 15 DAYS AND ALL WE ARE BEING TOLD IS THAT THE TRANSMISSION CONTROL SWITCH (TCS) IS BROKEN AND THERE ARE NO REPLACEMENTS AVAILABLE. WE WERE NOT EVEN GIVEN ANY ESTIMATE OF WHEN THE CAR WILL BE REPAIRED OR IF IT CAN BE REPAIRED. THIS IS A VERY SERIOUS SAFETY DEFECT WITH THIS TRANSMISSION I HAVE READ ENOUGH BLOGS TO KNOW THAT ALL XF'S HAVE THIS TRANSMISSION DEFECT AND THIS SHOULD BE A MAJOR RECALL ITEM. I'M GOING TO ASK JAGUAR TO PURCHASE THE CAR BACK. *TR
NHTSA ODI #10340766
12,240 miles · Jun 18, 2010
Parking BrakeService Brakes, Electric
THE LIFE OF A JAGUAR XF 2009 DISCS ARE LESS THAN TWO YEARS. WE SEND IT TO THE JAGUAR SERVICE AND THEY SAID THE MODEL THAT YEAR DIDN'T CAME WITH SENSOR THAT IS WHY THE DISC GETS DAMAGE. THE PROBLEM IS THE CUSTOMER DOESN'T KNOW WHEN THE PADS HAVE TO BE CHANGE BECAUSE IT DOESN'T MAKE THE NOISE TO TELL YOU THE PADS AND THE DISC ARE …
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THE LIFE OF A JAGUAR XF 2009 DISCS ARE LESS THAN TWO YEARS. WE SEND IT TO THE JAGUAR SERVICE AND THEY SAID THE MODEL THAT YEAR DIDN'T CAME WITH SENSOR THAT IS WHY THE DISC GETS DAMAGE. THE PROBLEM IS THE CUSTOMER DOESN'T KNOW WHEN THE PADS HAVE TO BE CHANGE BECAUSE IT DOESN'T MAKE THE NOISE TO TELL YOU THE PADS AND THE DISC ARE FAILING. IN OUR CASE THEY CHANGE ARE PADS AND DISC AND IN LESS THAN THREE MONTH THE DISC ARE SCRATCH AND DAMAGE BECAUSE OF THE PADS. VERY IMPORTANT WE HAD TO PAY $800.00 THEY SAID THAT IT IS NOT IN WARRANTY. AND THE PADS TO AND THE CAR ONLY RAN 2,000 MILES. THE SCARY THING IS YOU ARE DRIVING AND YOU DON'T KNOW IF THE PADS AND DISC ARE GOOD OR BAD AND IT CAN OCCUR AN ACCIDENT. *TR
NHTSA ODI #10336910
14,990 miles · May 6, 2010
Power Train
TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING AT SPEEDS OF 10 MPH IN A PARKING LOT, THE ELECTRONIC SHIFT LEVER WOULD NOT SHIFT OUT OF THE DRIVE POSITION. THE CONTACT THEN SHUT OFF THE ENGINE BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE THE ELECTRONIC SHIFT LEVER WAS REPLACED. THE FA…
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TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING AT SPEEDS OF 10 MPH IN A PARKING LOT, THE ELECTRONIC SHIFT LEVER WOULD NOT SHIFT OUT OF THE DRIVE POSITION. THE CONTACT THEN SHUT OFF THE ENGINE BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE THE ELECTRONIC SHIFT LEVER WAS REPLACED. THE FAILURE MILEAGE WAS 14,990 AND THE CURRENT MILEAGE WAS 15,680.
NHTSA ODI #10329203
27,000 miles · Mar 15, 2010
Vehicle Speed Control
2009 JAGUAR XF - SUDDEN ACCELERATION ISSUE ON THREE SEPARATE OCCASIONS. DRIVING ABOUT 20 MPH AND THE CAR ACCELERATED - ABLE TO STOP THE CAR BY PRESSING DOWN FULLY ON THE BRAKES. IT DID NOT RESPOND AT FIRST AND THEN SOMETHING SHIFTED AND THEN THE BRAKES WORKED. WITH FIVE MINUTES, IT DID IT AGAIN AND THE ONLY WAY TO STOP THE CA…
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2009 JAGUAR XF - SUDDEN ACCELERATION ISSUE ON THREE SEPARATE OCCASIONS. DRIVING ABOUT 20 MPH AND THE CAR ACCELERATED - ABLE TO STOP THE CAR BY PRESSING DOWN FULLY ON THE BRAKES. IT DID NOT RESPOND AT FIRST AND THEN SOMETHING SHIFTED AND THEN THE BRAKES WORKED. WITH FIVE MINUTES, IT DID IT AGAIN AND THE ONLY WAY TO STOP THE CAR WAS TO SLAM IT INTO PARK. THE CAR WAS TOWED INTO THE DEALER AND THE BLACK BOX INFORMATION DOWNLOADED TO THE MANUFACTURER. NO FAULT CODES FOUND AND THEY COULD NOT DUPLICATE THE PROBLEM. IT HAS SINCE DONE IT ONE MORE TIME AND THE EMERGENCY BRAKE STOPPED THE CAR. THE MANUFACTURER IS CLAIMING THAT BOTH THE BRAKE AND THE GAS WERE DEPRESSED AT THE SAME TIME. *TR
NHTSA ODI #10319936
11,814 miles · Feb 24, 2010
Vehicle Speed Control
TL*THE CONTACT OWNS A 2009 JAGUAR XF. ON DECEMBER 7, 2009 WHILE THE ENGINE WAS ON, WITH HIS FOOT ON THE BRAKE PEDAL WITHIN SECONDS THE ENGINE BEGAN TO IDLE EXCESSIVELY AND THE VEHICLE STARTED TO SHAKE. HE CONTINUED TO PRESS THE BRAKE PEDAL TO PREVENT HITTING THE VEHICLE IN FRONT OF HIM. HE HAD TO PUT THE VEHICLE IN NEUTRAL, THE…
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TL*THE CONTACT OWNS A 2009 JAGUAR XF. ON DECEMBER 7, 2009 WHILE THE ENGINE WAS ON, WITH HIS FOOT ON THE BRAKE PEDAL WITHIN SECONDS THE ENGINE BEGAN TO IDLE EXCESSIVELY AND THE VEHICLE STARTED TO SHAKE. HE CONTINUED TO PRESS THE BRAKE PEDAL TO PREVENT HITTING THE VEHICLE IN FRONT OF HIM. HE HAD TO PUT THE VEHICLE IN NEUTRAL, THEN PARK AND TURNED THE VEHICLE OFF. HE RESTARTED THE VEHICLE WITH HIS FOOT ON THE BRAKE PEDAL AND HAD NO FURTHER INCIDENTS. THE VEHICLE WAS TOWED TO THE DEALER. THE DIAGNOSIS DID NOT LOCATE A FAILURE. THE FAILURE MILEAGE WAS 11,814 AND THE CURRENT MILEAGE WAS 13,000.
NHTSA ODI #10313900
12,000 miles · Feb 21, 2010
Service Brakes, Hydraulic
HAD MY 2009 JAGUAR XF TO DEALER FOR SCHEDULED SERVICE ON 2-18-10. CAR HAD 12,000 ON IT. DISCOVERED REAR DISC BRAKE PADS WERE WORN OUT NEEDING REPLACEMENT. FRONT PADS LOOKED JUST FINE. REAR PADS SHOULD NOT DEGRADE IN ONLY 12,000 MILES. WAS TOLD THIS IS NORMAL AS THE REAR BRAKES HANDLE MOST OF THE STOPPING POWER. MY UNDERSTA…
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HAD MY 2009 JAGUAR XF TO DEALER FOR SCHEDULED SERVICE ON 2-18-10. CAR HAD 12,000 ON IT. DISCOVERED REAR DISC BRAKE PADS WERE WORN OUT NEEDING REPLACEMENT. FRONT PADS LOOKED JUST FINE. REAR PADS SHOULD NOT DEGRADE IN ONLY 12,000 MILES. WAS TOLD THIS IS NORMAL AS THE REAR BRAKES HANDLE MOST OF THE STOPPING POWER. MY UNDERSTANDING HAS ALWAYS BEEN IT'S THE FRONT BRAKES WHICH DO MOST OF THE WORK. THIS CAR DOES NOT HAVE A BUILT IN WARNING INDICATING THE PADS ARE WORN, AND LOSING THE REAR BRAKES PREMATURELY COULD RESULT IN AN ACCIDENT. WHATEVER IS CAUSING THE REAR BRAKE PADS TO DEGRADE SO QUICKLY NEEDS TO BE REMEDIED. *TR
NHTSA ODI #10312545
10,000 miles · Sep 16, 2009
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY EXHIBITS A NO START CONDITION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE ENTIRE COMPUTER SYSTEM MEMORY WAS REPLACED. AFTER THE REPAIR, THE FAILURE RESURFACED. THE DEALER WAS NOTIFIED; HOWEVER, THE TECHNICIANS HAVE BEEN UNABLE TO IDENTIFY …
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TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY EXHIBITS A NO START CONDITION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE ENTIRE COMPUTER SYSTEM MEMORY WAS REPLACED. AFTER THE REPAIR, THE FAILURE RESURFACED. THE DEALER WAS NOTIFIED; HOWEVER, THE TECHNICIANS HAVE BEEN UNABLE TO IDENTIFY THE CAUSE NOR REMEDY THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 10,000.
NHTSA ODI #10284176
11,264 miles · Jul 13, 2009
Service Brakes, HydraulicStructure
2009 JAGUAR XF - WHEN BRAKE PEDAL IS DEPRESSED, IT GOES PAST THE ACCELERATOR PEDAL CAUSING THE FOOT TO HIT THE ACCELERATOR AND THE BRAKE AT THE SAME TIME. MORE PRESSURE ON THE BRAKE CAUSES MORE PRESSURE ON THE ACCELERATOR. HAS HAPPENED THREE TIMES AT VERY LOW SPEEDS DURING PARKING. JAGUAR SAYS THEY ARE AWARE OF THE PROBLEM BUT T…
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2009 JAGUAR XF - WHEN BRAKE PEDAL IS DEPRESSED, IT GOES PAST THE ACCELERATOR PEDAL CAUSING THE FOOT TO HIT THE ACCELERATOR AND THE BRAKE AT THE SAME TIME. MORE PRESSURE ON THE BRAKE CAUSES MORE PRESSURE ON THE ACCELERATOR. HAS HAPPENED THREE TIMES AT VERY LOW SPEEDS DURING PARKING. JAGUAR SAYS THEY ARE AWARE OF THE PROBLEM BUT THERE'S NOT A FIX. "BE CAREFUL" THEY SAY.*TR
NHTSA ODI #10276528
7,000 miles · May 21, 2009
Air BagsCrash
TL*THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. HIS VEHICLE SUSTAINED MODERATE DAMAGE AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED, BUT HE WAS NOT INJURED. THE CAUSE OF THE AIR BAG FAILURE HAS NOT BEEN DETERMINED. THE CONTACT HAS NOT RECEIVE…
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TL*THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. HIS VEHICLE SUSTAINED MODERATE DAMAGE AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED, BUT HE WAS NOT INJURED. THE CAUSE OF THE AIR BAG FAILURE HAS NOT BEEN DETERMINED. THE CONTACT HAS NOT RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 7,000.
NHTSA ODI #10269639
35 miles · Jun 7, 2008
Power Train
I LEASED A NEW 2009 JAGUAR XF ON 3/17/08. THE CAR HAD ONE NOTICEABLE SERIOUS DESIGN DEFECT THAT WILL CERTAINLY KILL SOMEONE EVENTUALLY. I REPORTED IT TO THE DEALER, SALE, SERVICE, AND REGIONAL JAGUAR. THE CAR HAS THE NEW "PADDLE" SHIFTING LEVERS BEHIND THE STEERING WHEEL AT 3 O'CLOCK AND 9 O'CLOCK POSITIONS. IT IS NEARLY …
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I LEASED A NEW 2009 JAGUAR XF ON 3/17/08. THE CAR HAD ONE NOTICEABLE SERIOUS DESIGN DEFECT THAT WILL CERTAINLY KILL SOMEONE EVENTUALLY. I REPORTED IT TO THE DEALER, SALE, SERVICE, AND REGIONAL JAGUAR. THE CAR HAS THE NEW "PADDLE" SHIFTING LEVERS BEHIND THE STEERING WHEEL AT 3 O'CLOCK AND 9 O'CLOCK POSITIONS. IT IS NEARLY IMPOSSIBLE TO DRIVE THE CAR WITHOUT ACCIDENTALLY HITTING THE PADDLES -SOMETIMES AT INOPPORTUNE MOMENTS, SOMETIMES AT HIGH SPEED. *TR
NHTSA ODI #10230231
Official recalls
6Jan 8, 2018
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2013 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2010 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in Zone A and Zone B above, Jaguar is recalling certain 2009 MY Jaguar XF vehicles, originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assemblies, free of charge. The recall began June 27, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J071.
Jan 10, 2017
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2012 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2009 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Jaguar will notify owners, and dealers will replace the passenger frontal air bag assembly, free of charge. The recall began December 18, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J070.
May 27, 2016
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009-2011 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. Vehicles not originally sold or ever registered in these states are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Jaguar will notify owners, and dealers will replace the passenger frontal air bag assemblies, free of charge. The recall began March 2017. Owners may contact Jaguar Land Rover customer service at 1-800-452-4827. Jaguar's number of this recall is J069.
Apr 20, 2016
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. In the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, resulting in the second stage deploying improperly in certain crashes.
Consequence & remedy
Consequence: An air bag that inflates improperly increases the risk of injury.
Remedy: Jaguar will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began on May 5, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J065.
Nov 24, 2008
JAGUAR IS RECALLING 3,754 MY 2009 XF VEHICLES FOR INSTRUMENT CLUSTER SPEAKER FUNCTION PROBLEMS. THE SPEAKER WIRES MAY FRACTURE. AS A RESULT, THE SPEAKER WILL CEASE TO OPERATE.
Consequence & remedy
Consequence: IF THE SPEAKER FAILS, THE FOLLOWING AUDIBLE NOTIFICATIONS ARE IMPACTED: TURN INDICATOR, SEAT BELT WARNING, LIGHTS 'ON' WARNING, DRIVER'S DOOR OPEN WITH KEY IN IGNITION, DRIVER INTERVENE (ADAPTIVE CRUISE CONTROL VEHICLES ONLY) AND SEAT MEMORY. THE AUDIBLE SEAT BELT WARNING IS TO REMIND DRIVERS TO WEAR THEIR SAFETY BELT. IF THE AUDIBLE WARNING IS NOT PRESENT, DRIVERS MAY NEGLECT TO WEAR THEIR SAFETY BELT, THEREBY INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL VERIFY THE INSTRUMENT CLUSTER SPEAKER FUNCTION AND RECONFIGURE THE INSTRUMENT CLUSTER CONTROL MODULE SOFTWARE. THE RECALL BEGAN ON DECEMBER 5, 2008. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
Aug 14, 2008
JAGUAR IS RECALLING 7,918 MY 2009 XF VEHICLES. THE REAR SAFETY BELT D-RING ASSEMBLY MAY NOT ROTATE PROPERLY AROUND THE SAFETY BELT ANCHORAGE MOUNTING BOLT. IF THE ASSEMBLY IS NOT HELD TOGETHER WHEN TIGHTENING, THE D-RING AND/OR WASHER CAN SEPARATE FROM THE SHOULDER OF THE SPACER, ALLOWING THESE PARTS TO BE PARTIALLY CLAMPED BY THE SPACER, FORMING A BURR ON EITHER THE D-RING OR THE WASHER AND SUBSEQUENTLY LIMITING PROPER ROTATION OF THE D-RING.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT THE OUTBOARD REAR SAFETY BELT D-RING AND, IF NECESSARY, THE D-RING ASSEMBLY WILL BE REMOVED AND ANY BURRS ON THE D-RING OR WASHER FILED FLAT. THE D-RING ASSEMBLY WILL THEN BE REINSTALLED TO CORRECT THE CONDITION. THE RECALL BEGAN ON AUGUST 29, 2008. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗