NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
116 reports25,000 miles · Mar 26, 2009
Power Train
THE TRANSMISSION OF MY JAGUAR 2002, 3.0L DOHC24 VALVE V6 ENGINE, MODEL, 2002 X-TYPE, SERIAL NUMBER, WENT BUST AND NEEDED A NEW TRANSMISSION. THE CAR WAS DRIVEN ONLY FOR ABOUT 25,000 MILES. THIS TYPE OF CAR WAS REPORTED TO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION ON FEBRUARY 2, 2008 FOR TRANSMISSION PROBLEMS, THE JAGUA…
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THE TRANSMISSION OF MY JAGUAR 2002, 3.0L DOHC24 VALVE V6 ENGINE, MODEL, 2002 X-TYPE, SERIAL NUMBER, WENT BUST AND NEEDED A NEW TRANSMISSION. THE CAR WAS DRIVEN ONLY FOR ABOUT 25,000 MILES. THIS TYPE OF CAR WAS REPORTED TO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION ON FEBRUARY 2, 2008 FOR TRANSMISSION PROBLEMS, THE JAGUAR DEALER REFUSED TO REPAIR MY CAR. THUS, SINCE IT HAS COST ABOUT $3,000 TO REPAIR THE CAR, I REQUEST THAT YOU OFFICE HELP ME TO GET A REFUND. *TR
NHTSA ODI #10263198
59,500 miles · Mar 7, 2009
Power Train
I PURCHASED MY 2002 JAGUAR X-TYPE IN APRIL 2002 NEW. IT HAD SURGES, AND STALLS. I ASKED THE SERVICE DEPT TO ADD REMARKS, IT ONCE STOPPED IN THE HIGHWAY RIGHT IN FRONT OF A SEMI TRUCK, WITH NO WARNING. THIS WAS VERY SHORTLY AFTER I PURCHASED THE VEHICLE. SINCE I CASHED IN MY COMPANY 401K AND PAID CASH FOR THE CAR, I KEPT TRYI…
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I PURCHASED MY 2002 JAGUAR X-TYPE IN APRIL 2002 NEW. IT HAD SURGES, AND STALLS. I ASKED THE SERVICE DEPT TO ADD REMARKS, IT ONCE STOPPED IN THE HIGHWAY RIGHT IN FRONT OF A SEMI TRUCK, WITH NO WARNING. THIS WAS VERY SHORTLY AFTER I PURCHASED THE VEHICLE. SINCE I CASHED IN MY COMPANY 401K AND PAID CASH FOR THE CAR, I KEPT TRYING TO DRIVE IT AND DEAL WITH THE PROBLEMS, AND IT HAS HAD VERY MANY. NOW AT JUST OVER 59,000 MILES I HAVE BEEN TOLD IT NEEDS A NEW TRANSMISSION, WATER PUMP, VACUUM LEAKS ON THE ENGINE, AND SO ON. THE ESTIMATE FOR REPAIRS IS APPROXIMATELY THE CAR'S TOTAL BLUE BOOK VALUE. AGAIN, JUST AS I PULLED OUT INTO TRAFFIC, GEARBOX FAULT ERROR CAME ON, AND THE CAR WOULD BARELY CRAWL OUT OF THE WAY OF INCOMING CARS. IS THERE ANYTHING YOU CAN DO TO ASSIST? BASED ON NUMEROUS SEARCHES, JAGUAR SHOULD HAVE RECALLED THIS VEHICLE. IT HAS A TERRIBLE SAFETY HISTORY. I AM A SINGLE PARENT WITH A SON IN COLLEGE AND NOW FACE ADDING TO OUR HOME MORTGAGE JUST TO REPAIR THE CAR. I WOULD TAKE FULL RESPONSIBILITY FOR MAKING AN UNWISE PURCHASE, HOWEVER, JAGUAR KNOWS FULLY THIS VEHICLE IS EXTREMELY DEFECTIVE. THANK YOU VERY MUCH VEHICLE CURRENTLY LOCATED AT LEITH INC. 700 AUTOPARK BLVD CARY, NC 27511 919 469-2699. *TR
NHTSA ODI #10261021
69,749 miles · Feb 19, 2009
Engine And Engine Cooling
1.5 YRS WITH GEAR BOX FAULT/ABS BRAKE LIGHTS & CHECK ENGINE-CAR CONSTANTLY SHUT OFF WHILE DRIVING VERY DANGEROUS. CODE THAT CAME UP CATALYTIC CONVERTER, ON THE JAGUAR X-TYPE 02. DEALER WON'T HONOR THE 8 YRS. CHANGE ALL THE SENSORS INCLUDING BRAKES, HAD THE TRANSMISSION REBUILT AND FIXED THE 2 LEAKS, GOT A FULL TUNE UP, EVERYTHI…
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1.5 YRS WITH GEAR BOX FAULT/ABS BRAKE LIGHTS & CHECK ENGINE-CAR CONSTANTLY SHUT OFF WHILE DRIVING VERY DANGEROUS. CODE THAT CAME UP CATALYTIC CONVERTER, ON THE JAGUAR X-TYPE 02. DEALER WON'T HONOR THE 8 YRS. CHANGE ALL THE SENSORS INCLUDING BRAKES, HAD THE TRANSMISSION REBUILT AND FIXED THE 2 LEAKS, GOT A FULL TUNE UP, EVERYTHING WAS OK FOR 4DAY BEFORE ALL THE LIGHTS CAME UP AGAIN. STILL SAME PROBLEMS CONT... SAT. I HIT A POT HOLE WHILE DRIVING AT NIGHT. THE CARE WENT DEAD. GOT IT START MOMENTS LATER BUT CAR LIGHTS WOULD NOT COME BACK ON AND TRANSMISSION WOULD NOT OPERATION EXCEPT IN REVERSE.... I CAN NOT DRIVE AT NIGHT BECAUSE THE CAR HEAD LIGHTS SHUTS DOWN THE CAR WHENEVER I TURN IT ON. THIS CARS SPENDS MORE TIME IN THE SHOP THAN THE ROAD. HELP WHAT DO I DO? I FINANCED THIS CAR AND I'M CONSTANTLY SPENDING, AND SPENDING TO STAY UP BUT I AM SLOWLY LOOSING THIS BATTLE. *TR
NHTSA ODI #10259342
60,589 miles · Jan 23, 2009
Power Train
TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE ACCELERATING FROM 25 TO 70 MPH, THE CONTACT NOTICED THAT THE GEAR BOX FAULT INDICATOR BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. SHE THEN HEARD A GRINDING NOISE, WHICH CAUSED HER TO STOP AT A TRAFFIC LIGHT AND TURN OFF THE VEHICLE. WHEN SHE RESTARTED THE VEHICLE, THE GEAR BOX F…
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TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE ACCELERATING FROM 25 TO 70 MPH, THE CONTACT NOTICED THAT THE GEAR BOX FAULT INDICATOR BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. SHE THEN HEARD A GRINDING NOISE, WHICH CAUSED HER TO STOP AT A TRAFFIC LIGHT AND TURN OFF THE VEHICLE. WHEN SHE RESTARTED THE VEHICLE, THE GEAR BOX FAULT INDICATOR STOPPED ILLUMINATING AND THE GRINDING NOISE CEASED. SHE CONTINUED TO DRIVE THE VEHICLE THROUGHOUT THE DAY AND RETURNED TO HER RESIDENCE. FOUR DAYS LATER, THE WARNING INDICATOR AND GRINDING NOISE FAILURES RECURRED. THE VEHICLE BEGAN DECELERATING ON ITS OWN AND SHE REPEATED THE ACTIONS FROM THE PREVIOUS FAILURE; HOWEVER, THE GEAR BOX FAULT INDICATOR WOULD NOT STOP ILLUMINATING. APPROXIMATELY TWO MINUTES LATER, WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO THE DEALER. THE CONTACT WAS INFORMED THAT THE FIFTH GEAR SHAFT AND TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED HER THAT THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 60,589.
NHTSA ODI #10256077
60,589 miles · Jan 20, 2009
Power Train
MY CAR IS A 2002 JAGUAR X-TYPE. MY TRANSMISSION WENT COMPLETELY OUT FRIDAY MORNING. LUCKILY, I WAS ABLE TO MOVE IT TO THE SIDE OF THE ROAD WITHOUT BEING INJURED. MY CAR ONLY HAS 60,589 MILES ON IT?! WHAT CARS TRANSMISSION GIVES OUT AT SUCH LOW MILEAGE? NOT FORGETTING THE EXPENSE TO REPLACE IT. THE ECONOMY RIGHT NOW IS NOT THE B…
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MY CAR IS A 2002 JAGUAR X-TYPE. MY TRANSMISSION WENT COMPLETELY OUT FRIDAY MORNING. LUCKILY, I WAS ABLE TO MOVE IT TO THE SIDE OF THE ROAD WITHOUT BEING INJURED. MY CAR ONLY HAS 60,589 MILES ON IT?! WHAT CARS TRANSMISSION GIVES OUT AT SUCH LOW MILEAGE? NOT FORGETTING THE EXPENSE TO REPLACE IT. THE ECONOMY RIGHT NOW IS NOT THE BEST AND 1 CAR FOR TWO WORKING INDIVIDUALS IS NOT AN OPTION...CAN YOU HELP US? I WANT JAGUAR TO PAY THIS. I DID NOT PURCHASE AN EXTENDED WARRANTY BECAUSE WITH ALL MY OTHER CARS I HAVE NEVER NEEDED TO. I TAKE GOOD CARE OF MY CARS WITH OIL CHANGES, FLUIDS TOPPED OFF, NEW BRAKES AND TIRES WHEN NEEDED??!! JAGUAR WANTS TO CHARGE ME $7,100 TO REPLACE THIS. I FOUND A MECHANIC TO PUT A USED ONE IN WITH 43,000 MILES ON IT FOR HALF THAT BUT WHAT GUARANTEES DO I HAVE THAT ONE WILL NOT GIVE OUT? THIS IS SUPPOSED TO BE A LUXURY CAR???? THANKS FOR YOUR TIME AND I LOOK FORWARD TO HEARING FROM YOU. *TR
NHTSA ODI #10255615
Mileage unknown · Dec 10, 2008
Power Train
WE RECENTLY TOOK OUR 2002 JAGUAR X-TYPE TO THE DEALER FOR INSPECTION AFTER THE TRANSMISSION SEEMED TO BE SLIPPING DURING ACCELERATION. THE DEALER RECOMMENDED REPLACEMENT OF THE TRANSMISSION AND SHIFTER - A $6500 REPAIR. AFTER SOME RESEARCH WE LOCATED NHTSA SERVICE BULLETIN 10012396. JAGUAR TECHNICAL BULLETIN JATCO JF506E - SERV…
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WE RECENTLY TOOK OUR 2002 JAGUAR X-TYPE TO THE DEALER FOR INSPECTION AFTER THE TRANSMISSION SEEMED TO BE SLIPPING DURING ACCELERATION. THE DEALER RECOMMENDED REPLACEMENT OF THE TRANSMISSION AND SHIFTER - A $6500 REPAIR. AFTER SOME RESEARCH WE LOCATED NHTSA SERVICE BULLETIN 10012396. JAGUAR TECHNICAL BULLETIN JATCO JF506E - SERVICE ACTION S941, WHICH ACKNOWLEDGES THAT THE OUR TRANSMISSION WAS FAULTY FROM THE OUTSET. OUR VIN NUMBER AND OUR TRANSMISSION SERIAL NUMBER FALL WITHIN THE RANGE LISTED IN THE BULLETIN AND SHOULD BE REPLACED BY THE DEALER. JAGUAR IS REFUSING TO REPLACE THE PART, ALTHOUGH THEY KNOW IT IS FAULTY. THIS IS AN ONGOING PROBLEM. PLEASE TAKE A LOOK AT THESE COMPLAINTS. IT'S TIME FOR JAGUAR TO TAKE RESPONSIBILITY FOR THIS ISSUE. *TR
NHTSA ODI #10251268
67,000 miles · Oct 22, 2008
Engine And Engine Cooling
OUR CAR SIMPLY STOPPED ON MY WIFE WHILE SHE WAS DRIVING IT. IT SLOWED DOWN UNTIL IT HALTED TO A COMPLETE STOP WHILE SHE WAS DRIVING ON A MAJOR INTERSTATE. WE HAD THE CAR TOWED TO A REPAIR SHOP ONLY TO LEARN THAT THE ENGINE HAS A HOLE IN IT. THE REPAIRMAN STATED THAT HE WAS SURPRISED AT THE HOLE IN THE ENGINE BECAUSE THE OIL …
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OUR CAR SIMPLY STOPPED ON MY WIFE WHILE SHE WAS DRIVING IT. IT SLOWED DOWN UNTIL IT HALTED TO A COMPLETE STOP WHILE SHE WAS DRIVING ON A MAJOR INTERSTATE. WE HAD THE CAR TOWED TO A REPAIR SHOP ONLY TO LEARN THAT THE ENGINE HAS A HOLE IN IT. THE REPAIRMAN STATED THAT HE WAS SURPRISED AT THE HOLE IN THE ENGINE BECAUSE THE OIL WAS FULL AND THAT NOTHING LEADING TO THE ENGINE WAS BUSTED. THERE IS NO LEAKAGE ANYWHERE. WE DO NOT HAVE ANY OIL SPOTS IN OUR GARAGE FROM WHERE THE CAR WAS LEAKING OIL. WE CONTACTED THE DEALERSHIP IN MONTGOMERY, ALABAMA WHERE WE PURCHASED THE CAR. ONE OF THEIR REPRESENTATIVES INFORMED ME THAT WE NEEDED TO PURSUE OTHER MEANS BECAUSE THEY WERE NOT INTERESTED IN HELPING US TO RESOLVE THE ISSUE. *TR
NHTSA ODI #10246298
57,000 miles · Aug 27, 2008
Parking Brake
TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE PARKING BRAKE ON HER VEHICLE WOULD HAVE TO BE PULLED UP PROGRESSIVELY HIGHER TO HOLD THE VEHICLE WHILE IN NEUTRAL. AT A CERTAIN POINT, SHE WOULD HAVE TO SHIFT INTO FIRST GEAR BECAUSE IT WOULD HOLD THE VEHICLE WHILE PARKED. THE CONTACT TOOK THE VEHICLE TO TH…
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TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE PARKING BRAKE ON HER VEHICLE WOULD HAVE TO BE PULLED UP PROGRESSIVELY HIGHER TO HOLD THE VEHICLE WHILE IN NEUTRAL. AT A CERTAIN POINT, SHE WOULD HAVE TO SHIFT INTO FIRST GEAR BECAUSE IT WOULD HOLD THE VEHICLE WHILE PARKED. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP AND WAS INFORMED THAT THE PARKING BRAKE NEEDED TO BE ADJUSTED. THE REPAIR WAS MADE, BUT THE FAILURE RECURRED. SHE WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE IN RELATION TO NHTSA CAMPAIGN ID NUMBER 04V487000 (PARKING BRAKE). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CURRENT MILEAGE WAS 62,416 AND FAILURE MILEAGE WAS APPROXIMATELY 57,000. UPDATED 09/25/08 *BF UPDATED 09/25/08. *JB
NHTSA ODI #10239925
5,000 miles · Jun 19, 2008
Power TrainVehicle Speed ControlCrash
TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED WITHOUT PRESSURE BEING APPLIED TO THE ACCELERATOR PEDAL. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT SLOW DOWN. SHE SWAYED ACROSS THE ROAD AND CRASHED INTO THE CURB TO STOP THE VEHICLE. THE …
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TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED WITHOUT PRESSURE BEING APPLIED TO THE ACCELERATOR PEDAL. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT SLOW DOWN. SHE SWAYED ACROSS THE ROAD AND CRASHED INTO THE CURB TO STOP THE VEHICLE. THE VEHICLE WAS DAMAGED AND TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS. THERE WERE NO WARNING INDICATORS PRIOR TO THIS FAILURE. THE INSURANCE COMPANY WAS NOTIFIED OF THIS INCIDENT. RECENTLY, THE TRANSMISSION FAILED AT LOW MILEAGE AND HAS NOT YET BEEN REPLACED. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 31,000.
NHTSA ODI #10231620
92,768 miles · Apr 24, 2008
Power Train
I JUST BOUGHT A 2002 JAGUAR X-TYPE FROM THE WOODBRIDGE AUTO AUCTION IN VIRGINIA TWO DAYS AGO. THE TRANSMISSION IS GIVING ME PROBLEMS AND NEEDS TO BE REPLACED. I LOOKED ON-LINE FOR CONSUMER COMPLAINTS REGARDING THE JAGUAR'S TRANSMISSION AND THERE ARE PLENTY. JAGUAR SHOULD RECALL THESE CARS AND REPLACE THE TRANSMISSIONS. THE J…
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I JUST BOUGHT A 2002 JAGUAR X-TYPE FROM THE WOODBRIDGE AUTO AUCTION IN VIRGINIA TWO DAYS AGO. THE TRANSMISSION IS GIVING ME PROBLEMS AND NEEDS TO BE REPLACED. I LOOKED ON-LINE FOR CONSUMER COMPLAINTS REGARDING THE JAGUAR'S TRANSMISSION AND THERE ARE PLENTY. JAGUAR SHOULD RECALL THESE CARS AND REPLACE THE TRANSMISSIONS. THE JAPANESE MANUFACTURER CURRENTLY MAKING THE TRANSMISSIONS FOR JAGUAR ARE MAKING UNSAFE TRANSMISSIONS. ITS TIME FOR JAGUAR TO TAKE RESPONSIBILITY FOR THEIR PRODUCT AND RECALL THESE CALLS AND REPLACE THESE TRANSMISSIONS. *TR
NHTSA ODI #10225569