2020 Jaguar I-PACE

i WAS AT A CHARGING PLACE EVGO I WAS NOT PLUGED IN AND CHARGED TO 80% THE CAR WAS NOT ON AND I WAS IN FRONT SEAT TALKING TO A FRIEND WE HEARD A BIG POP AND THEN SAW WHITE/ GRAY SMOKE COMING FROM UNDERSIDE OF THE CAR WHERE THE BATTERY IS WE GOT OUT AND CALLED THE FIRE DEPT THEY ARRIVED AND THE SMOKE HAD STOPPED AND THE FIRE MEN WERE LOOKING AT THE CAR WHEN ANOTHER POP WAS HEARD AND THEY RAN FROM THE CAR AND LOTS OF SMOKE STARTED AGAIN AFTER ABOUT A MIN THERE WAS AN SMALL EXPLOSION AND THE CAR CAUGHT FIRE THE FIRE ENGULFED THE CAR AND HAD MANY SMALL EXPLOSIONS THE CAR BURNED FOR HOURS AND WHEN IT STOPPED THERE WAS ONLY METEL FRAMING IT WAS ALL GONE

The contact owns a 2020 Jaguar I-Pace. The contact received notification for NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to complete the recall repair was unavailable. The contact stated that the vehicle was unable to fully charge due to the unrepaired recall. The manufacturer was contacted, and a case was filed. The contact was informed that the parts were unavailable. Additionally, the contact was denied a buy-back request. The contact had not experienced a failure.

The contact owns a 2020 Jaguar I-Pace. The contact stated that, following the recall repair under NHTSA Campaign Number 26V067000 (Electrical System), the vehicle failed to start. The battery warning light was illuminated. The vehicle was towed to the dealer, who was made aware of the post-repair failure; however, it was neither diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

The car is on its third battery replacement, now a total of 4 new batteries. Due to a known, ongoing issue that does not have a permanent fix. Resulting in the car being in the repair shop for months. It is recommended to not park in the garage due to the chance of a fire. The battery cannot be charged more than 90% for safety issues.

The contact owns a 2020 Jaguar I -Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was extremely hot while charging; occasionally reaching to 100-degrees. The dealer was not contacted. The manufacturer was made aware of the issue. The failure mileage was 44,000.

The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and an interim repair was performed on the battery software to limit the state of charge to 90%. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

I am writing to formally request that Jaguar Land Rover North America repurchase my 2020 I-PACE. The vehicle has two unrepaired safety recalls for high-voltage battery thermal overload, including one for which no final remedy is yet available, and it is currently inoperable due to a recurring drive-motor fault that the servicing dealer's own technician has documented as pre-existing. I believe these issues are interrelated and originate in the vehicle's high-voltage electrical system. Confirmed recall status (per NHTSA VIN lookup): - [XXX] / NHTSA 26V-067 — Recall Incomplete. NHTSA's summary states that since installation of the protective software, field evidence shows a risk of thermal overload remains in vehicles with battery packs manufactured through the end of the 2021 model year, which includes this vehicle. - H572 / NHTSA 26V-067 — Recall Incomplete, remedy not yet available. Both recalls concern thermal overload in the high-voltage traction battery that may present as smoke or fire, with risk of occupant injury, injury to others, and property damage. Owners are advised to limit charging and park away from structures. Vehicle history and current status: - On XXX, the vehicle was towed to the dealer because it was dead and would not start. - The dealer's technician comments on RO XXX state that fault code P0A40-00 (Drive Motor "A" Position Sensor Circuit Range/Performance) "originally occurred prior to any work being performed" at 90,585 km on 31-May-2026, 15:42:35 UTC, "and keeps returning." This places the drive-motor fault at the time the vehicle arrived inoperable, before any service work, and identifies it as recurring. - The technician replaced the 12V start-up battery (which had failed testing and would not hold charge) and cleared faults. After this, the vehicle displayed a flashing "D," would not drive, and would not shift to Park. A separate code, U2109-09, was logged for TCU back-up battery failure. - Jaguar INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.