1995 Isuzu Trooper

ACCELERATED FROM STOP AND THROTTLE STUCK. WAS ABLE TO SHUT DOWN ENGINE AND GET TO SIDE OF ROAD. INSPECTED CABLE AND FOUND THAT RUBBER BOOT ON ENGINE SIDE OF CABLE HOUSING HAD BECOME GUMMY/STICKY/SOFT AND HAD FOLDED IN ON ITSELF, STICKING TO THE INNER CABLE ITSELF. REMOVED BOOT TO GET HOME. LOOKED ONLINE FOR REPLACEMENT, AND FOUND THAT THERE HAD BEEN A RECALL FOR EXACT SAME PROBLEM ON EXACT SAME MODEL AND YEAR, BUT AFTER CALLING ISUZU, WAS TOLD THAT MY VIN WAS NOT PART OF THE RECALL, THOUGH IT'S THE SAME PART NUMBER. OBVIOUSLY THE RECALL WAS INCOMPLETE, AND THERE ARE STILL CARS OUT THERE WHICH, LIKE MINE, HAVE THE SAME FAULTY SPEED CONTROL COMPONENTS. HAD I NOT KNOWN TO TAKE THE CAR OUT OF GEAR AND SHUT DOWN THE ENGINE, THERE COULD HAVE EASILY BEEN A CRASH. MY WIFE DRIVES MY 2 YEAR OLD SON IN THIS CAR. I ASK YOU TO PLEASE LOOK INTO THIS ISSUE ON BEHALF OF PUBLIC SAFETY. *TR

TL*THE CONTACT OWNS A 1995 ISUZU TROOPER. THE CONTACT NOTICED THAT THE FRONT EXHAUST PIPE HAD EXCESSIVE CORROSION AND FAILED. HE SPECULATED THAT THE COMPONENT FAILED PREMATURELY BECAUSE HE RESIDES IN A SALT BELT STATE. THE DEALER STATED THAT THE REPAIR WOULD COST $1,000. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.

TL*THE CONTACT OWNS A 1995 ISUZU TROOPER. WHENEVER THE CONTACT RELEASES THE ACCELERATOR PEDAL, IT FEELS AS IF IT BECOMES STUCK FOR A FEW SECONDS BEFORE THE VEHICLE BEGINS TO DECELERATE. THE FAILURE WAS NOTICED WHILE DRIVING 10 MPH. SHE CONDUCTED RESEARCH AND FOUND RECALL NUMBER 04V199000 (VEHICLE SPEED CONTROL: CABLES). SHE CALLED THE MANUFACTURER AND THEY STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT FEELS THAT HER VEHICLE SHOULD BE INCLUDED BECAUSE SHE IS EXPERIENCING THE SAME FAILURE AS NOTED IN THE RECALL. THE CURRENT MILEAGE WAS 134,053 AND FAILURE MILEAGE WAS 134,000.

1(A). AFTER DRIVING AT HIGHWAY SPEEDS (ABOVE 60 MPH) THE ABS WARNING LIGHT ON THE INSTRUMENT PANEL NEARLY ALWAYS COMES ON. THIS HAS OCURRED HUNDREDS OF TIMES. 1(B). WHEN DRIVING IN SLIPPERY SNOWY CONDITIONS, AFTER APPLYING THE BRAKES THE ABS COMPUTER MAKES A LOUD BUZZING NOISE THAT WILL NOT STOP UNTIL THE ELECTRICAL CONNECTION TO THE 4 WHEEL DRIVE ABS COMPONENT IS SEVERED BY EITHER REMOVING THE NEGATIVE BATTERY CABLE FROM THE BATTERY OR REMOVING THE FUSE. THIS HAS OCURRED MANY TIMES, BUT ONLY THREE TIMES HAS IT CAUSED A LOSS OF CONTROL WHERE PEOPLE WERE AT RISK OF HARM. 2. UNDER THE BUZZING CONDITION NOTED IN 1(B) ABOVE, THE ABS BRAKING SYSTEM SEEMS TO FAIL, WITH LESS CONTROL BECAUSE THE BRAKES LOCK UP, AND STEERING BECOMES IMPOSSIBLE. AT LEAST THREE INCIDENTS HAVE HAPPENED WHERE THE VEHICLE RAN INTO THE CURB WITH NO APPARANT DAMAGE, GREATFULLY NO OTHER VEHICLES OR PERSONS WERE INVOLVED. EACH INCIDENT 1(B) HAS HAPPENED ON WEEKENDS OR AT NIGHT AFTER THE DEALER WHO SERVICES THE VEHICLE IS CLOSED. 3. THE DEALER HAS FOUND NO PROBLEMS, STATING WE MUST BRING IN THE VEHICLE WITH THE LIGHT ON OR THE BUZZING OCCURRING IN ORDER TO LOCATE A PROBLEM. I BELIVE THERE HAVE BEEN RECALLS ON OTHER ISUZU MODELS FOR THE SAME PROBLEM, BUT NOT FOR THE MODEL OR YEAR OF OUR VEHICLE.

ISUZU MOTORS SAFETY RECALL NO: 04V-199000. *BF WHEN THE CONSUMER CONTACTED THE LOCAL DEALERSHIP, HE WAS TOLD THERE WERE NO LONGER ANY AUTHORIZED ISUZU DEALERS. THE CONSUMER WAS TOLD THAT ISUZU MOTORS HAD REVOKED THEIR DEALERSHIP AUTHORITY SHORTLY AFTER THE RECALL NOTICE CAME OUT. THE DEALER DID THE CONSUMER TWO DEALERSHIP THAT COULD PERFORM THE RECALL, HOWEVER THEY WERE VERY FAR AWAY. *JB

I HAVE SENT FIRESTONE ALL THAT THEY REQUESTED ME. THE FAILED FIRESTONE TIRE ALONG WITH A CD WITH ALL THE PICTURES OF THE TIRE AS WELL AS TWO ESTIMATES TO GET THE CAR FIXED. THE TOP ESTIMATE TO REPAIR THE CAR WAS FOR $1380.00. I SENT IT THROUGH FED-EX WITH THE MAILING INSTRUCTIONS ON THE COVER OF THE BOX. YOU COULD NOT HAVE RECEIVED THE TIRE WITH OUT THE BOX BECAUSE THE MAILING INSTRUCTIONS WERE ON THE ALONG WITH THE CD AND THE ESTIMATES!! THEREFORE, ONE OF YOUR EMPLOYEES HAD TO HAVE RECEIVED THE CD AND THE ESTIMATES WITH THE BOX, WHICH CONTAIN THE FAILED FIRESTONE TIRE. YOU STATED IN YOUR CORRESPONDENCE THAT YOU DO NOT POSSESS THOSE DOCUMENTS. THE ONLY WAY YOU COULD NOT POSSESS THOSE DOCUMENTS IS IF YOU LOST THEM!!! BECAUSE THEY WERE TAPED WITH THE MAILING/DELIVERY INSTRUCTIONS ON THE OUTSIDE OF THE BOX!!! IF THE CD AND THE ESTIMATES WERE LOST ENROUTE, THEN THE MAILING/DELIVERY INSTRUCTIONS WOULD HAVE LOST TOO BECAUSE THEY TAPED TOGETHER WITH THEM AND YOU WOULD NOT HAVE RECEIVED THE TIRE EITHER. THAT IS NOT THE CASE AS YOU STATE THAT YOU HAVE THE TIRE. BUT THEY WERE INSEPARABLE. YOU HAD TO HAVE DELIBERATELY THROWN AWAY THE CD AND THE ESTIMATES AFTER YOU TOOK DELIVERY OF THE BOX CONTAINING THE FAILED FIRESTONE TIRE!!! I CAN ONLY CONCLUDE THAT YOU ARE TRYING TO DENY THE CLAIM BY DENYING THAT YOU RECEIVED THE EVIDENCE WHICH I CLEARLY SENT YOU. HAD TO HAD RECEIVED BOTH IF YOU RECEIVED ONE OR THE OTHER. AGAIN THE TWO OR THREE ITEMS WERE INSEPARABLE. THEREFORE, I AM REQUESTING YOU SEND ME A CHECK FOR $1380. 00 IMMEDIATELY PLUS THE COST OF THE REPLACEMENT TIRE, WHICH I WILL LET YOU FIGURE OUT FOR YOURSELF. SEND IT TO; [XXX]. SHOULD YOU NEED TO CONTACT ME FURTHER, YOU MAY CALL ME AT [XXX]. I WILL SEND A COPY OF THIS LETTER TO THE CONSUMER PROTECTION AGENCY AND TO THE BITTER BUSINESS BUREAU IF YOU FAIL TO COMPLY WITH MY REQUEST. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR