2001 Isuzu Rodeo

I BOUGHT THE TRUCK IN MARCH OF THIS YEAR AND I DID NOT NOW ABOUT DEFECTS AND IN EARLY SEPTEMBER I TOOK THE VEHICLE IN FOR A OIL CHANGE AND I LEARN THAT THE TRUCK HAS SEVERE CORROSION UNDERNEATH, MY MECHANIC TOLD ME TO STOP USING IT BECAUSE THE VEHICLE IS UNSAFE TO DRIVE AND I CAN PUT MY LIFE IN RISK BECAUSE THE REAR AXLE CAN SNAP OFF ANY MOMENT AND HAVE AN ACCIDENT. THE MECHANIC TOLD ME THAT THE DAMAGE IS SO SEVERE THAT IS NOT REPAIRABLE. I'M NOW STUCK PAYING FOR A LOAN BUT I CAN'T DRIVE THE CAR. THE DEALER AND ISUZU WANT NO RESPONSIBILITY. I BELIEVE ISUZU SHOULD RECALL THE VEHICLE AND BUY IT FROM ME. I HAVE PICTURES TO PROVE THE SEVERE CORROSION. *JS

WHILE ROTATING THE TIRES, IT WAS NOTED THAT THE ENTIRE REAR FRAME OF THE CAR WAS RUSTED THROUGH AND CRACKING. THIS CAR HAD A RECALL IN 2010 THAT WAS RELATED TO CORROSION AND THE DEALER THAT DID THE INSPECTION AND "REPAIR" ONLY APPLIED AN ANTI-CORROSIVE COMPOUND TO THE REAR LINKAGE WHERE IT ATTACHED TO THE FRAME. WE KNEW THAT THE FRAME WAS RUSTING SEVERELY AT THAT TIME AND MENTIONED IT TO THE DEALER. HE SAID THE RECALL ONLY INVOLVED THE LINKAGE AND NOT THE FRAME. NOW THE FRAME IS SO CORRODED THAT THERE IS NO WAY IT CAN BE REINFORCED BECAUSE THERE IS NO METAL LEFT TO TAKE A WELD. THE WHOLE FRAME WILL NEED TO BE REPLACED AT CONSIDERABLE COST. THERE IS LOW MILEAGE ON OUR CAR AND OUTWARDLY APPEARS PRISTINE. WE DON'T UNDERSTAND WHY THE DEALER WOULDN'T REPORT THE FRAME DAMAGE AS THE LINKAGE WOULD SOON FAIL IF THE FRAME ROTTED AWAY! WE WOULD HAVE TAKEN A BUY BACK AT THAT TIME IF IT HAD BEEN OFFERED AS STATED IN THE RECALL NOTICE AS FOLLOWS: "ISUZU WILL NOTIFY OWNERS BY MAIL, AND START THE RECALL EITHER IN LATE JULY OR EARLY AUGUST, ACCORDING TO A COMPANY SPOKESPERSON. THE NHTSA ACKNOWLEDGED THE RECALL IN A LETTER TO ISUZU ON FRIDAY. AT THE DEALERSHIP, INSPECTIONS AND REPAIRS WILL BE FREE OF CHARGE, AS LONG AS THE AFFECTED SUV IS NO MORE THAN 10 YEARS OLD. SPECIAL RESTRICTIONS AND RULES MAY APPLY TO VEHICLES OLDER THAN TEN YEARS. VEHICLES WILL BE INSPECTED FOR SIGNS OF CORROSION. IF LITTLE OR NO CORROSION IS FOUND, THE AREA WILL BE TREATED WITH AN ANTI-CORROSIVE COMPOUND. FOR VEHICLES WITH CORROSION THAT HAS DAMAGED THE REAR SUSPENSION LOWER LINK BRACKET AND HINDERED THE CONNECTION TO THE VEHICLE FRAME, A REINFORCEMENT BRACKET WILL INSTALLED. IF THE DAMAGE IS BEYOND REPAIR, ISUZU WILL OFFER TO REPURCHASE THE VEHICLE BASED ON THE KELLEY BLUE BOOK "PRIVATE PARTY" PRICE." WE FEEL ISUZU SHOULD MAKE GOOD ON THE REPURCHASE AS THE "REPAIR" WAS A JOKE. *TR

2001 ISUZU RODE FRAME RUST ISSUE: THE 2010-2011 RECALL FOR RUSTED REAR SUSPENSION COMPONENTS DID NOT GO FAR ENOUGH. THE ENTIRE UNDER CARRIAGE IS RUSTING AWAY ON THESE VEHICLES - UNLIKE ANYTHING I HAVE EVER SEEN BEFORE. NHTSA NEEDS TO RE-OPEN THIS RECALL CAMPAIGN AND GET THESE VEHICLES OFF THE ROAD WITH A FORCED BUY-BACK BY ISUZU. THE REMAINDER OF THE VEHICLE IS IN RELATIVELY GOOD SHAPE FOR A 12 YEAR OLD VEHICLE WITH ONLY 76,000 MILES. THE SAME VEHICLES WITH THIS MILEAGE BUT WITHOUT THE RUST ISSUES HAVE A RESALE VALUE OF $5,000 OR MORE, WHILE THE RUSTED ONES ARE WORTHLESS AND DANGEROUS. ISUZU NEEDS TO BUY THESE BACK. *TR

TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, THE TECHNICIAN NOTICED THAT THE ENTIRE REAR SUB FRAME WAS COMPLETELY RUSTED. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE NOT BE DRIVEN DUE TO A SAFETY RISK. IN 2011, THE VEHICLE WAS REPAIRED UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,648.

I OWN A 2001 ISUZU RODEO LS 4X4. UNAWARE OF ANY PROBLEMS UNTIL WE RECEIVED A RECALL NOTICE IN 2011 THAT BECAUSE WE LIVED WITHIN A STATE WHICH WAS CONSIDERED IN THE SNOW/SALT BELT REGION OF OUR COUNTRY WHERE SALT IS USED. THE SALT CAUSED EXCESSIVE CORROSION TO THE CONTROL BRACKETS BEHIND THE REAR WHEELS OF OUR CAR. WE NEEDED TO HAVE NEW SUPPORT BRACKETS INSTALLED AND A RUSTPROOFING SPRAY APPLIED TO OUR CAR. WE HAD THE RECALL WORK DONE WHICH WAS A #3 REPAIR ON 12/2/2011. WE THOUGHT THE DANGEROUS SITUATION WAS RESOLVED UNTIL WE RECENTLY BROUGHT OUR CAR IN FOR SERVICE AND WERE TOLD BY THE MECHANIC THAT THE ENTIRE FRAME WAS RUSTED THROUGH IN MANY SPOTS AND LITERALLY CRUMBLING WHEN YOU TOUCH IT. THE CAR IS GOING TO FALL RIGHT OFF THE FRAME. THEY SAID THE CAR WAS UNSAFE TO DRIVE ANYMORE. WE TRUSTED THEM AS THEY HAD NOTHING TO GAIN BY INFORMING US OF THE SITUATION. WE HAD A DIFFERENT MECHANIC LOOK AT IT AND THEY TOLD US THE EXACT SAME THING, I CONTACTED ISUZU TO REPORT THE ISSUE AND I WAS TREATED VERY RUDELY AND THE CONSUMER SUPPORT PERSON WAS VERY DEFENSIVE WHICH MADE ME WONDER IF ALOT OF PEOPLE WERE HAVING SIMILAR ISSUES? WHILE ONLINE, I FOUND THOUSAND OF COMPLAINTS, ALL WITH THE SAME EXACT ISSUE FOR THIS YEAR OF ISUZU. THE ISUZU REPRESENTATIVE SAID THEY ARE ONLY RESPONSIBLE TO FIX THE PARTS THAT WERE RECALLED AND NOTHING ELSE EVEN THOUGH HE ADMITTED TO BIGGER CORROSION COMPLAINTS SUCH AS MINE. I THEN ASKED WHAT THEY INTENDED TO DO ABOUT THIS HIGHLY DANGEROUS SITUATION AND HE RUDELY SAID THAT ISUZU ISN'T RESPONSIBLE! I COULDN'T BELIEVE IT. I GUESS BECAUSE THEY NO LONGER HAVE ANY DEALERSHIPS OPEN, THEY DON'T CARE ABOUT THEIR CUSTOMERS. AFTER READING OTHER COMPLAINTS, THERE HAVE BEEN ALOT OF PEOPLE DRIVING WHEN THE CAR DID FALL OFF THE FRAME AND CAUSED THEM TO SWERVE AT HIGH SPEEDS. THERE NEEDS TO BE A CLASS ACTION LAWSUIT STARTED ASAP BEFORE SOMEONE GETS HURT OR KILLED. *TR

WE OWN A 2001 ISUZU RODEO WITH 144000 MILES ON IT. WE RECEIVED A RECALL NOTICE FOR EXCESSIVE RUST ON REAR SUSPENSION. WE HAD THE ISUZU DEALER COMPLETE THE RECALL WORK OF INSTALLING STABILIZER BRACKETS, IS WAS DUE TO THE EXCESSIVE AMOUNT OF RUST. HOWEVER, WE WERE NEVER INFORMED OF ANY ADDITIONAL RUST THROUGHOUT THE REST OF THE FRAME IN THE FRONT AND BACK. TODAY, WE HAD THE RODEO IN TO HAVE A NEW STARTER PUT IN AND THE MECHANIC TELL US THAT THE CAR IS NOT SAFE TO DRIVE. THIS IS MY SON'S CAR AND HE IS IN COLLEGE AND DOES NOT HAVE A WAY OF GETTING TO CLASS, ANY LONGER. *TR

HAVE OWN OUR ISUZE RODEO FOR FOUR YEARS. WE RECEIVED THE RUST RECALL BACK IN 2010 AND HAD THE RECALL WORK PERFORMED. THE ISUZE DEALER INSTALLED THE STABILIZING BRACKETS ON THE REAR SUSPENSION, DUE TO THE EXCESSIVE AMOUNT OF RUST. NOW, TODAY AS I AM PAYING A MECHANIC FOR A NEW STARTER, HE INFORMS ME THE THERE ARE LARGE HOLES IN THE FRONT AND BACK PART OF THE FRAME. HE ALSO SAID IT WAS UNSAFE TO DRIVE. THE ISUZE DEALER NEVER TOLD US ABOUT THE EXCESSIVE RUST ON THE VEHICLE WHEN THE RECALL WORK WAS PERFORMED.THIS IS MY KIDS CAR AND I WON'T ALOW THEM TO DRIVE IT ANYMORE. *TR

I WAS DRIVING ON THE ROAD AT AROUND 35 - I HEARD A VERY LOAD THUMP FROM AROUND THE REAR DRIVERS SIDE BACK TIRE THEY CAR STARTED SWERVING ALL OVER THE ROAD. I COULD BARELY GET IT TO THE SIDE OF THE ROAD. MY SON CAME AND WAS ABLE TO NURSE IT TO MY HUSBANDS HOUSE THAT WASN'T THAT FAR. THE NEXT DAY MY SONS PUT THE CAR ON THE JACK STANDS THINKING MAYBE THE STRUT CAME OFF. WHEN THEY GOT UNDER THE CAR THE FOUND THAT THE FRAME OF THE CAR HAD RUSTED THROUGH. WHEN I HAD LOOKED THE CAR UP ON LINE TO SEE IF THERE WERE ANY PROBLEMS WITH THE CAR IN REGARDS TO THAT ISSUE I DID FIND A RECALL ON THE RUST ISSUE. I STARTED CALLING THE NUMBER AND LEFT SEVERAL MESSAGES. I FINALLY GOT THROUGH ON JANUARY THE 5TH AND THEY TELL ME THAT IT HAD CLOSED BUT IF I WANTED TO GET IT TO AN ISUZU DEALER AT MY COST THAT IS OVER 2 HOURS AWAY AND PAY FOR THE TEST THEY MAY BE ABLE TO DO SOMETHING OR GO AFTER THE PERSON BECAUSE THEY MAY HAVE KNOWN. I FEEL THIS WAS A SERIOUS SAFETY DEFECT IN THE VEHICLE AND SHOULD BE TAKEN CARE OF. I LOVED MY CAR AND NOW HAVE NO TRANSPORTATION. THERE WAS NOTHING WRONG WITH ANY OTHER PART OF THE VEHICLE AND I AM GRATEFUL I WASN'T ON THE HIGHWAY AND THAT NONE OF MY OTHER CHILDREN WERE DRIVING IT AT THE TIME. *TR

I BOUGHT MY 2001 ISUZU RODEO NEW. I RECEIVED A RECALL NOTICE IN 2010 ABOUT THE SUSPENSION BRACKETS IN THE REAR HAVING A RUST PROBLEM. I HAD THE RECALL INSPECTION DONE AND THE ISUZU SERVICE CENTER TOLD ME THAT THE VEHICLE WAS FINE AND THEY APPLIED SOME RUST INHIBITOR. I TOOK MY VEHICLE TO A REPAIR SHOP IN AUG 2012 FOR BRAKE WORK AND THEY INFORMED ME THAT THE FRAME OF THE VEHICLE DIRECTLY IN FRONT AND BEHIND THE REAR WHEELS WAS ALMOST COMPLETELY RUSTED WITH NUMEROUS RUST HOLES IN THE FRAME. THE FRAME WAS SO RUSTED IN NUMEROUS SPOTS THAT YOU COULD PUSH YOUR FINGER THROUGH THE FRAME AND IT WOULD CRUMBLE UNDER THE PRESSURE. I CALLED ISUZU AND THEY ADVISED ME TO TAKE IT TO AN AUTHORIZED SERVICE CENTER THEY DIRECTED ME TO. AT THIS CENTER I WAS TOLD THAT MY RUST WAS CONSIDERED A LEVEL 3 INCIDENT. ISUZU TOLD THE REPAIR SHOP TO DO A LEVEL 3 FIX. THAT INCLUDED PUTTING LARGER SUSPENSION BRACKETS ON AND COATING THE RUST WITH A RUST INHIBITOR. THEY STATED THAT THE FRAME RUST WAS NOT COVERED UNDER THE RECALL, ONLY THE BRACKETS. THEY ACKNOWLEDGED THAT THERE WERE FRAME ISSUES FOR THESE MODELS BUT THEIR RESPONSIBILITY WAS ONLY FOR THE SUSPENSION BRACKETS. THIS VEHICLE IS UNDRIVABLE IN IT'S PRESENT CONDITION WITH ALMOST NO STRENGTH LEFT IN THE REAR FRAME. I WILL HAVE TO SPEND THOUSANDS OF DOLLARS TO HAVE METAL WELDED TO THE REAR OF THE VEHICLE TO STRENGTHEN IT AND TO MAKE IT SAFE ENOUGH TO DRIVE. A VEHICLE PRODUCED IN 2001 SHOULD NOT HAVE THIS MUCH RUST DAMAGE TO THE FRAME. THIS WAS OBVIOUSLY A MANUFACTURING DEFECT THAT ISUZU EVEN ACKNOWLEDGES BUT THEY ARE REFUSING TO ACCEPT MONETARY RESPONSIBILITY FOR THEIR DEFECT. THESE CARS NEED TO BE BOUGHT BACK FROM THE CUSTOMER FOR MARKET VALUE OF A VEHICLE OF THIS AGE AND TYPE. PLEASE HELP THE THOUSANDS OF ISUZU RODEO OWNERS OUT THERE LIKE ME WHO HAVE LOST THE USE OF THEIR VEHICLE THROUGH NO FAULT OF THEIR OWN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR