1997 Isuzu Rodeo

OUR PROBLEM IS WITH AMERICAN ISUZU MOTORS AND NOT WITH THE RUSS DARROW ORGANIZATION. WE PURCHASED THIS VEHICLE IN NOVEMBER OF 1999. IN FEBRUARY OF 2000, THE ENGINE MADE A NOTICEABLE TICKING SOUND. WE HAD TAKEN THE VEHICLE BACK TO THE DEALERSHIP WHERE PURCHASED AND THEY COULDN'T IDENTIFY THE PROBLEM. IN MARCH OF 2000, ISUZU HAD SENT OUT A BULLETIN TO ITS DEALERSHIPS REGARDING THIS PROBLEM. WE, AS THE CONSUMER, WERE NOT AWARE OF THIS BULLETIN UNTIL JULY OF 2000, WHEN OUR VEHICLE WAS AGAIN SERVICED FOR THE SAME TICKING SOUND. WE WERE THEN INFORMED THAT THE TICKING SOUND WAS COMING FROM ONE OR MORE OF THE LASH ADJUSTERS DO TO VARNISH BUILD UP. ISUZU CLAIMS THAT THE CONDITION RESULTS FROM EXCEEDING THE REQUIRED OIL CHANGE AND FILTER, WHICH IN THE OWNERS MANUAL STATES EVERY 7500 MILES OR 12 MONTHS WHICH EVER COMES FIRST. IT ALSO STATES THAT IT SHOULD BE CHANGED EVERY 3750 MILES UNDER "SEVERE DRIVING CONDITIONS". FIRST THEY RECOMMENDED A OIL CHANGE OF OW-30 SYNTHETIC OIL, WHICH IS SUPPOSE TO BASICALLY FLUSH OUT THE HYDRAULIC LASH ADJUSTERS AND REMOVE THE VARNISH THAT IS PREVENTING THE HYDRAULIC LASH ADJUSTER PISTON TRAVEL. THIS WAS DONE AT OUR EXPENSE. WE WERE INFORMED TO DRIVE THE VEHICLE FOR SEVERAL DAYS, AND IF THE TICKING PERSISTED, RETURN THE VEHICLE FOR FURTHER SERVICING WHICH ALL WOULD BE COVERED UNDER THE POWERTRAIN WARRANTY. THE VEHICLE WAS RETURN TO THE DEALERSHIP IN JULY OF 2000 FOR FURTHER DIAGNOSTIC WORK. AT THIS TIME WE WERE INFORMED THAT I AND MY HUSBAND WOULD BE RESPONSIBLE FINANCIALLY FOR ALL LABOR COSTS INVOLVED IN TEARING DOWN THE ENGINE. THE DEALER INFORMED US THAT ISUZU WOULD ONLY COVER BROKEN PARTS AND WOULD NOT PAY FOR ANY OTHER SERVICES. AT THIS POINT, I WALKED OUT OF THE DEALERSHIP. OUR PROBLEM IS, ONLY SOME OF THE 1997 RODEOS ARE INVOLVED WITH THIS PROBLEM. ALSO, HOW COULD ISUZU ONLY MAKE A ENGINE THAT WOULD CARRY A REGULAR WEIGHT OIL AND THEN ALL OF A SUDDEN HAVE TO CHANGE TO A SYNTHETIC OIL?? $840.00 REPAIR. *AK

ON JULY 10, 1999, MY FAMILY AND I WERE COMMING HOME FROM RIVERSIDE PARK AND ON THE WAY BACK HOME AT 12:00AM, ALL THE LIGHTS ON MY CAR STARTED TO GO ON AND OFF , THE ENGINE STARTED TO MAKE A WAIRED NOISE AND SMELL LIKE IF SOMETHING WAS BURNING. AT THIS POINT THE CAR GOT VERY HARD TO HAND, I AM ONLY 23 YEARS OLD AND HAD MY 4 MONTH OLD SON IN THE CAR. THIS COULD HAVE CAUSED A SERIOUS ACCENT IN THE HIGHWAY. AT THIS TIME I DON'T KNOW WHAT THE CAR HAS BECAUSE THE DEALER HAS NOT BEEN TO HELPFUL AT ALL. THIS CAR IS A LEASE AND I CALLED OFF ROAD ASSISTANCE AT THE TIME OF THE PROBLEM AND THEY WERE NOT NICE PEOPLE. THEY TOLD ME I WOULD HAVE TO WAIT ABOUT 45 MINUTES TO 1 HOUR FOR ANYBODY TO TOW MY CAR AND WITH MY 4 MONTH OLD SON, I WAS NOT ABLE TO WAIT THAT LONG. THE ALL THE CLERK SAID TO ME WAS "OH WELL" AND JUST HUNG UP AND NEVER SENT NOBODY TO HELP ME OUT WITH THE CAR. AT THIS TIME MY CAR IS AT THE STATE POLICE. I WILL BE CALLED THE DEALER AND HOPEFUL THEY WILL BE ABLE TO TELL ME WHAT IS THE ACTUAL PROBLEM WITH THE CAR. THE SECOND PROBLEM IS THE RODERS ON THE CAR MAKE A LOUD NOISE WHEN I REVERSE. THIS ISSUE HAS BEEN REPAIRED FEW TIMES AND IT KEEPS HAPPENING AGAIN. ALL THEY WOULD SAY IS THAT ALL TRUCKS HAVE THIS SAME PROBLEM. THEY SAY IT IS DUE TO RUST UNDERNEATH THE CAR. I AM VERY UPSET WITH ALL THE ISSUE ON THIS CAR. IF THESE CAR HAVE AN ISSUE I THINK THEY SHOULD BE RECALLED BECAUSE THEY CAN CAUSE A SERIOUS ACCIDENT.