Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
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NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

Unknown Or Other complaints

2 reports

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Mileage unknown · Aug 10, 2026

Unknown Or Other

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Subject: Request for Safety Defect Investigation and Recall – 2018 INFINITI QX80 Infotainment/Navigation Screen To Whom It May Concern: I am writing to formally request an investigation into a serious and recurring problem with the infotainment/navigation screen in my 2018 INFINITI QX80 and to request that INFINITI consider a safety recall or other appropriate remedy. The screen is malfunctioning by going black, freezing, failing to come on, and repeatedly turning on and off while I am driving the vehicle. This is not simply an inconvenience. Having the display repeatedly shut off and restart while the vehicle is in motion raises a significant safety concern. The screen is an integrated part of the vehicle's infotainment and navigation system and may also be connected to the vehicle's rear-view camera system. A malfunctioning display can interfere with the driver's ability to access important vehicle information, navigation, and potentially the backup-camera image. I am concerned that this may be a defective component or system affecting other 2018 INFINITI QX80 vehicles. I respectfully request that INFINITI investigate whether this is a known or recurring defect and review complaints and repair records from other QX80 owners. I am requesting that INFINITI: 1. Investigate the cause of the screen repeatedly turning on and off while driving. 2. Determine whether this is a common defect affecting 2018 QX80 vehicles. 3. Review previous complaints, repairs, and warranty claims involving this system. 4. Determine whether the problem presents a safety risk. 5. Consider issuing a safety recall or providing a safety-related repair or replacement remedy to affected owners. 6. Provide me with a written response regarding INFINITI's findings and any available recall, service campaign, warranty extension, or other remedy. Vehicle: 2018 INFINITI QX80 VIN: [XXX] Mileage: 131,000 Problem: Infotainment/navigation screen goes black, freezes, fails to come on, and repeatedl INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

NHTSA ODI #11755996

Mileage unknown · Jul 8, 2023

Unknown Or Other

I was slowing down at a red light and heard a bang and glass shattered. My sunroof exploded. Nothing hit it. The glass is bowed outward.

NHTSA ODI #11531092

Official recalls

26V455000 · Equipment:other:labels

Jul 15, 2026

Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: An overloaded vehicle can increase the risk of a crash.

Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

19V654000 · Back Over Prevention: Sensing System: Camera

Sep 12, 2019

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: The lack of an image in the back-up camera display increases the risk of a crash.

Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.