2017 Infiniti QX80

The contact owns a 2017 Infiniti QX80. The contact stated while driving approximately 10-50 MPH in stop-and-go traffic, the vehicle loss motive power and stalled with the check engine warning light illuminated. The vehicle was towed to several unknown dealers to be diagnosed. The contact was informed that the TCU (Telematics Communication Unit) and ECM were faulty. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

The passenger air bag system is apparently designed to disarm when a "small adult or child" sits in the passenger seat. This means each time my wife sits in the passenger seat (she is approx. 120lbs,) the passenger air bag light illuminates and the air bag is disarmed. This then renders one of the key safety features inoperable, and she and I feel very unsafe in the car. However, my research tells me that it is designed to be that way. How can that be legal or permissible? This design is deeply flawed and should be addressed immediately. She should not be endangered purely due to her being the weight she is. Not all Americans are over weight. No other car I own or have owned ever did that, only this Infiniti, and apparently all other Infiniti's.

I TRIED TO OPEN THE BACK OF THE VEHICLE AND I COULD NOT SINCE I DID NOT PRESS LONG ENOUGH. THEN I TRIED TO DO THE SAME FROM INSIDE THE VEHICLE BUT AGAIN I COULD NOT SINCE AGAIN I DID NOT HOLD THE BUTTON LONG ENOUGH(I BOUGHT THIS VEHICLE FOR MY WIFE AND I WAS DRIVING IT FOR THE SECOND TIME DUE TO SNOW). I THOUGHT MAYBE I SHOULD TURN OFF THE VEHICLE AND TRY AGAIN SINCE MY LOGIC WAS IF THE TRUCK IS RUNNING DUE TO SAFETY REASON THE BACK DOOR MIGHT NOT BE OPENING. AS SOON AS I TURNED OFF THE CAR WITH IT STARTED TO ROLL BACKWARDS SINCE IT WAS ON SLIGHT SLOPE. OUR 3 DAUGHTERS WERE NEARBY AND I WAS SCARED THEY MIGHT BE NEAR THE BACK SIDE BUT THANK GOD THEY WERE ON SIDE OF THE TRUCK. I KEPT RUNNING WITH THE TRUCK TILL I CAN GET IN IT AND STOP IT. I GOT HURT ON MY KNEES AND BLOOD STARTED TO COME BUT I WAS LUCKY ENOUGH TO STOP IT. I WANT INFINITI TO LOOK INTO THIS ISSUE ASAP SINCE I DON"T WANT ANYONE HURT OR EVEN WORSE. IT IS 2017 INFINITI QX80. SEE ATTACHED VIDEO.THANK YOU. (XXXX) OWNER OF THE VEHICLE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *DT CONSUMER STATED CAR STARTED TO ROLL BACK WHILE IN PARK. *JB

CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS UNITED IN 2017. I HAVE TAKEN MY CAR INTO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM AND STILL TO THIS DAY NO SEEMS TO KNOW WHAT'S GOING ON. THIS ISSUE IS VERY UNSAFE FOR ME AND MY FAMILY AND I DEMAND THAT THE MANUFACTURER OF THIS VEHICLE NISSIAN REPLACE MY VEHICLE IMMEDIATELY.

THE VEHICLE WAS STATIONARY AND PARKED IN MY DRIVEWAY WITH THE WINDSHIELD FACING TOWARD THE STREET. PASSING TRAFFIC EVIDENTLY KICKED UP A ROCK CHIP AND CAUSED THE WINDSHIELD TO CRACK ALL THE WAY DOWN THE MIDDLE. IN MY EXPERIENCE, IT IS NOT TYPICAL FOR A WINDSHIELD TO CRACK FROM THE TOP OF THE GLASS ALL THE WAY TO THE BOTTOM OF THE GLASS DUE TO A ROCK STRIKE WHILE THE VEHICLE WAS STATIONARY RELATIVE TO THE PROJECTILE.